Page 65 of 546

Number of Admin Keys
Indicates how many admin keys are
programmed to your vehicle. Use this feature
to determine how many admin keys you have
for your vehicle, and detect if an additional
MyKey has been programmed.
USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with non
Ford-approved, aftermarket remote start
systems. If you choose to install a remote
start system, see an authorized dealer for a
Ford-approved remote start system.
MYKEY TROUBLESHOOTING Potential causes
Condition
· The key or transmitter used to start the vehicle does not have admin
privileges.
I cannot create a MyKey.
· Vehicles with keyless start: Make sure you place the transmitter into
the backup position. See Starting a Gasoline Engine (page 164).
· The key or transmitter used to start the vehicle is the only admin key.
There always has to be at least one admin key.
· SecuriLock passive anti-theft system is disabled or in unlimited mode.
· The key or transmitter used to start the vehicle does not have admin
privileges.
I cannot program the configurable settings.
62
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing MyKey™
Page 66 of 546

Potential causes
Condition
· There are no MyKeys programmed to the vehicle. See Creating a
MyKey (page 60).
· An admin transmitter is present when you started your vehicle.
For vehicles with keyless start: No MyKey restrictions are available
when starting the vehicle. · There are no MyKeys programmed to the vehicle.
See Creating a
MyKey (page 60).
· The key or transmitter used to start the vehicle does not have admin
privileges.
I cannot clear the MyKeys.
· No MyKeys are created.
See Creating a MyKey (page 60).
· Purchase a new key or tranmitter from your authorized dealer.
I lost the only admin key.
· Program a spare key or transmitter. You may need to see your
authorized dealer.
See Passive Anti-Theft System (page 74).
I lost a key.
· The MyKey user is not using the MyKey.
MyKey distances do not accumulate.
· An admin key holder cleared the MyKeys and created new MyKeys.
· The key system has been reset.
63
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing MyKey™
Page 67 of 546

LOCKING AND UNLOCKING
You can use the power door lock control or
the remote control to lock and unlock your
vehicle.
Power Door Locks
The power door lock control is on the driver
and front passenger door panels.
Unlock.
A
Lock.B Door Lock Indicator
An LED on each door window trim illuminates
when you lock the door. It remains on for
up to 10 minutes after you switch the ignition
off.
Door Lock Switch Inhibitor
When you electronically lock your vehicle,
the power door lock switch and interior trunk
release switch will not operate after 20
seconds. You must unlock your vehicle with
the remote control or keyless keypad, or
switch the ignition on, to restore function to
these switches. You can switch this feature
on or off in the information display. See
General Information (page 108).
Note: Switch the ignition on and off after
changing the setting in the information
display.
Rear Door Unlocking and Opening
Pull the interior door handle twice to unlock
and open a rear door. The first pull unlocks
the door and the second pull opens the door. Remote Control
You can use the remote control at any time.
Unlocking the Doors (Two-Stage Unlock) Press the button to unlock the
driver door.
Press the button again within three
seconds to unlock all doors. A tone sounds
and the direction indicators will flash.
Press and hold both the lock and unlock
buttons on the remote control for three
seconds to change between driver door or
all doors unlock mode. The direction
indicators will flash twice to indicate a
change to the unlocking mode. Driver door
mode only unlocks the driver door when you
press the unlock button once. All door mode
unlocks all doors when you press the unlock
button once. The unlocking mode applies to
the remote control, keyless entry keypad and
intelligent access. You can also change
between the unlocking modes using the
information display. See General Information
(page
108).
64
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing LocksE138628 E138629
Page 68 of 546

Locking the Doors
Press the button to lock all doors.
A tone sounds and the direction
indicators will flash.
Press the button again within three seconds
to confirm that all the doors are closed. The
doors will lock again, a tone sounds and the
direction indicators will flash if all the doors
and the luggage compartment are closed.
Mislock
If any door or the luggage compartment is
open, or if the hood is open on vehicles with
an anti-theft alarm or remote start, a tone
sounds and the direction indicators will not
flash. You can switch this feature on or off in
the information display. See General
Information (page 108).
Opening the Luggage Compartment Press twice within three seconds
to open the luggage compartment. Make sure to close and latch the luggage
compartment before driving your vehicle. An
unlatched luggage compartment may cause
objects to fall out or block your view.
Note:
The luggage compartment release
button only works when your vehicle speed
is about
3 mph (5 km/h).
Activating Intelligent Access
You must have the intelligent access key
within
3 ft (1 m) of your vehicle.
At a Door
Pull an exterior door handle to unlock and
open the door. Make sure not to touch the
lock sensor on top of the handle. Touch the top of the door handle to lock your
vehicle. There is a brief delay before you
can unlock your vehicle again.
Note:
Keep the door handle clean to make
sure the system operates correctly.
65
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing LocksE138623 E138630 E146044
Page 69 of 546

At the Luggage Compartment
Press the exterior release button. Locking and Unlocking the Doors with
the Key Blade
If the central locking function does not
operate, lock the doors individually using the
key in the position shown.
On the driver side, turn the key clockwise to
lock. On the passenger side, turn the key
counterclockwise to lock.Smart Unlocks for Intelligent Access
Keys
This feature helps to prevent you from
locking your intelligent access key inside
your vehicle
’s passenger compartment or
rear cargo area.
When you electronically lock your vehicle
with any door open, the transmission is in
park (P) and the ignition is off, the system
searches for an intelligent access key inside
your vehicle after you close the last door. If
the system finds a key, all of the doors will
immediately unlock and a tone sounds,
indicating that a key is inside.
You can override the smart unlock feature
and intentionally lock the intelligent access
key inside your vehicle.
To do this, lock your vehicle after you have
closed all the doors by:
• Using the keyless entry keypad.
• Pressing the lock button on another
intelligent access key.
• Touching the locking area on the front of
the door handle with another intelligent
access key in your hand.
66
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing LocksE205262 E112203
Page 70 of 546

When you open one of the front doors and
lock your vehicle using the power door lock
control, all doors will lock then unlock if:
•
The ignition is on.
• The ignition is off and the transmission
is not in park (P).
Autolock (If Equipped)
Autolock locks all the doors when:
• All doors are closed.
• The ignition is on.
• You shift into any gear putting your
vehicle in motion.
• Your vehicle reaches a speed greater
than
12 mph (20 km/h).
Autolock repeats when:
• You open then close any door while the
ignition is on and your vehicle speed is
9 mph (15 km/h)
or lower.
• Your vehicle reaches a speed greater
than
12 mph (20 km/h). Autounlock
Autounlock unlocks all the doors when:
•
The ignition is on, all the doors are
closed, and your vehicle has been
moving at a speed greater than
12 mph
(20 km/h).
• Your vehicle comes to a stop and you
switch the ignition off or to the accessory
position.
• You open the driver door within 10
minutes of switching the ignition off or to
accessory.
Note: The doors will not autounlock if you
electronically lock your vehicle after you
switch the ignition off and before you open
the driver door.
Enabling or Disabling Autolock and
Autounlock
Note: You can switch autounlock and
autolock on or off independently of each
other. Autolock is not configurable in all markets.
If the autolock settings are not available in
your information display, then the system is
not configurable.
See General Information
(page 108).
Illuminated Entry
The interior lamps and some exterior lamps
illuminate when you unlock the doors with
the remote control.
The illuminated entry system will turn off the
lights if:
• The ignition is on.
• You press the remote control lock button.
• After 25 seconds of illumination.
The lights do not turn off if:
• You turn them on with the lamp control.
• Any door is open.
Illuminated Exit
The interior lamps and some exterior lamps
illuminate when all doors are closed and you
switch the ignition off.
67
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Locks
Page 71 of 546

The lamps will turn off if all the doors remain
closed and:
•
25 seconds have elapsed.
• You press the push button ignition
switch.
Battery Saver
If you leave the courtesy lamps, interior
lamps or headlamps on, the battery saver
shuts them off 10 minutes after you switch
the ignition off.
Accessory Mode Battery Saver for
Intelligent Access Keys
If you leave the ignition switched on, it shuts
off when it detects a certain amount of
battery drain, or after 45 minutes.
Luggage Compartment
From Inside Your Vehicle Press the button on the instrument
panel to open the luggage
compartment. With the Remote Control Press twice within three seconds
to open the luggage compartment.
From Outside Your Vehicle Press the exterior release button to open the
luggage compartment. Your vehicle must be
unlocked or have an intelligent access
transmitter within 3 ft (1 m) of the luggage
compartment.
Power Decklid
(If Equipped) WARNINGS
Make sure all persons are clear of the
power decklid area before using the
power decklid control. Keep keys out of the reach of children.
Do not allow children to operate or play
near an open or moving power decklid. You
should supervise the operation of the power
decklid at all times. Note:
Do not drive with the decklid open
unless you switch off the power feature.
Make sure the decklid is fully closed before
you drive your vehicle.
You can switch the power decklid feature on
or off in the information display. See
General
Information (page 108). The remote control
and instrument panel button will still operate
the decklid regardless of the setting.
68
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing LocksE138633 E138630 E205262
Page 72 of 546

Opening and Closing the Power Decklid
Note:
You can reverse the decklid
movement. Press the instrument panel or
decklid button again, or press the remote
control button twice.
The decklid will only operate with the
transmission in park (P).
If the decklid reverses or starts to close after
an open request, you will hear a fast
continuous chime. This indicates excessive
load on the decklid or a possible gas strut
failure. If the decklid continues to close after
opening, have the system checked by an
authorized dealer.
From Inside Your Vehicle Press the button on the instrument
panel.
With the Remote Control Press the button twice within three
seconds. From Outside Your Vehicle
Press the exterior release button to open the
luggage compartment. Your vehicle must be
unlocked or have an intelligent access
transmitter within 3 ft (1 m) of the luggage
compartment. Note:
Let the power system operate the
decklid after pressing the control. Pushing
or pulling the decklid may activate the
obstacle detection feature and stop the
power operation.
With the Decklid Close Button Press the button inside the decklid
on the left-hand side.
Obstacle Detection
The decklid will reverse to full open if it
detects an obstacle while closing. Three
chimes will sound as the decklid begins to
reopen. Remove the obstacle to close the
decklid.
Note: Before driving your vehicle, check the
instrument cluster for a trunk ajar or door
ajar message or warning indicator. Failure
to do this could result in unintentionally
leaving the decklid open while driving.
The decklid will stop and three chimes will
sound if it detects an obstacle while opening.
Remove the obstacle to operate the decklid.
69
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing LocksE138633 E138630 E205262 E194407