2017 LINCOLN MKZ HYBRID display

Navigation
You can adjust many of the Navigation
preferences by selecting the following
menus.
Map Preferences Action and Description
Menu Item
Map Preferences
Then select any of the following: When this option is active, the system shows 3D renderings of buildings.
3D City Model
When enabled, your vehicle ’s previously traveled route displays with white dots.
Breadcrumbs
Enable this feature to display up to 3 POI icons on the navigation map.
POI Icons
Select POIs
Once this feature is activated you can select the icons you want display\
ed
by selecting:
This menu allows you to choose which incident icons you would like to have displayed on the navigation map.
Incident Map Icons
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing SYNC™ 3

Route Preferences
Second Level Messages, Actions and Descriptions
Menu Item
Route Preferences
Then select any of the following: Choose to have the system display your chosen route type.
Preferred Route
Eco
Fastest
Shortest
Bypass route selection in destination programming. The system only calcu\
lates one route based on your preferred
route setting.
Always Use ___ Route
When activated, the system uses your selected route type to calculate on\
ly one route to the desired destination.
The system selects High Occupancy Vehicle or car pool lanes when providing route guidance.
Use HOV Lanes
The system searches for and displays available parking locations as you \
approach your destination.
Automatically Find Parking
Select a level of cost for the calculated Eco Route. The higher the setting, the longer the time allotment is for
the route.
Eco Time Penalty
Enable or disable considering traffic information when planning a route. The system can find a faster route based
on heavy traffic flow information or detect a Road Closed incident and find a detour route if possible.
Dynamic Route Guidance
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing SYNC™ 3

Action and Description
Menu Item
Request Update
Grant or deny permissions to all apps at once.
All Apps
Grant or deny an individual app particular permissions. App permissions \
are organized into groups. By pressing
the info book icon, you can see which signals are included in each group\
.
There may also be SYNC 3
enabled apps listed under
these options.
Note: Ford and Lincoln are not responsible
or liable for any damages or loss of privacy
relating to usage of an app, or dissemination
of any vehicle data that you approve Ford
and Lincoln to provide to an app. General
Access and adjust the system settings, voice
features, as well as phone, navigation and
wireless settings. Menu Item
Select to have the touchscreen display in English, Spanish or French.
Language
Select to display units in kilometers or miles.
Distance
Select to display units in Celsius or Fahrenheit.
Temperature
Select to have the system beep to confirm choices made through the touch\
-
screen.
Touch Screen Beep
When you activate this option, the system automatically updates when you\
have
an available Internet connection through a Wi-Fi network or mobile conne\
ction.
Automatic System Updates
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Menu Item
Information pertaining to the system and its software.
About
Documentation of the software license for the system.
Software Licenses
Select to restore factory defaults. This erases all personal settings an\
d personal
data.
Master Reset
Wi-Fi
You can adjust the following: Action and Description
Menu Item
Enable this option to connect to Wi-Fi for SYNC 3 vehicle software updates.
Wi-Fi
This provides you with a list of available Wi-Fi networks within range.
View Available Networks
Clicking on a network from the list allows you to connect or disconnect \
from that network. The system may
require a security code to connect.
When you click the information button next to a network, more informatio\
n about the network displays such
as the signal strength, connection status and security type.
The system alerts you when your vehicle is parked and a Wi-Fi network is within range if SYNC is not already
connected.
Wi-Fi Available Notifications
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Onboard Modem Serial Number (ESN)
Selecting this button on the settings menu
shows you the ESN number for your system.
You need this number for certain
registrations such as Satellite Radio.
Display
To make adjustments using the touchscreen, select: Action and Description
Menu Item
Make the screen display brighter or dimmer.
Brightness
You can select:
Mode
The screen automatically switches between day and night modes based on t\
he outside
light level.
Auto
The screen displays with a light background to enhance daytime viewing.
Day
The screen displays with a darker background to make nighttime viewing easier.
Night
The screen goes black and does not display anything. To switch the screen back on,
simply tap the screen.
Off
Enable this option to automatically dim the display brightness based on \
ambient lighting conditions.
Auto Dim
Voice Control
You can adjust the voice control settings by
selecting the following options.
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Menu Item
Enable this option to remove additional voice prompts and confirmations.\
Advanced Mode
Enable this option to have the system confirm a contacts name with you b\
efore
making a call.
Phone Confirmation
Enable this option to have the system display a list of available voice \
commands
when the voice button is pressed.
Voice Command List
Valet Mode
Valet mode allows you to lock the system.
No information is accessible until the system
is unlocked with the correct PIN.
When you select valet mode a pop up
appears informing you that a four digit code
must be entered to enable and disable valet
mode. You can use any PIN you chose but
you must use the same PIN to disable valet
mode. The system asks you to input the
code. Note:
If the system is locked and you cannot
remember the PIN, please contact the
Customer Relationship Center.
For Lincoln
United States: 1-800-521-4140
Canada: 1-800-387-9333
To enable valet mode, enter your chosen
PIN. The system then asks to confirm your
PIN by reentering it. The system then locks.
To unlock the system, enter the same pin
number. The system reconnects to your
phone and all of your options are available
again. SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.
However, should questions arise, please
refer to the tables below.
To check your cell phone's compatibility, visit
the Ford or Lincoln website.
Website
owner.lincoln.com
www.syncmyride.ca
www.syncmaroute.ca
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing SYNC™ 3

Voice command issues
Possible solution
Possible cause
Issue
Review the cell phone voice commands and the media voice
commands at the beginning of their respective sections.
You may be using the wrong voice
commands.
SYNC 3 does not under-
stand what I am saying. Refer to the audio display during an active voice session to find a list
of voice commands there.
Wait for the system to prompt you before you state your command.
You may be speaking too soon or at the
wrong time.
Review the media voice commands at the beginning of the media
section.
You may be using the wrong voice
commands.
SYNC 3 does not under-
stand the name of a song
or artist. Say the song or artist name exactly as it is displayed on your device.
For example, say "Play Artist Prince" or "Play song Purple Rain".
You may not be saying the name exactly
as it appears on your device. Make sure you are saying the complete title such as "California remix
featuring Jennifer Nettles".
If there are any abbreviations in the name, like ESPN or CNN, you
have to spell those: "E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album, and playlists names do not
have any special characters like *, - or +.
The song or artist name may have some
special characters that are not being
recognized by SYNC 3.
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General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a single module for text
display, voice control and voice prompts. The country where you
bought your vehicle dictates the four languages based on the most
popular languages spoken. If the selected language is not available,
SYNC 3 remains in the current active language.
SYNC 3 does not support the currently
selected language for the instrument
cluster and information and entertainment
display.
The language selected for
the instrument cluster and
information and entertain-
ment display does not
match the SYNC 3
language (phone, USB,
Bluetooth audio, voice
control and voice prompts).
SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith
”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna"). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restore
functionality and will not erase any information previously stored in th\
e system (such as paired devices, phonebook, call history , text
messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>) button while pressing and holdin\
g the Radio Power
button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the s\
ystem reset to complete. You may then resume
using the SYNC 3 system.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing SYNC™ 3