Pre-Collision Assist......................................244
Drive Control..................................................247
Load Carrying
Load Limit.......................................................249
Towing
Towing a Trailer
.............................................254
Towing the Vehicle on Four Wheels
.......254
Driving Hints
Breaking-In....................................................256
Economical Driving
......................................256
Driving Through Water
...............................256
Floor Mats
.......................................................257
Roadside Emergencies
Roadside Assistance
...................................259
Hazard Warning Flashers...........................260
Fuel Shutoff...................................................260
Jump Starting the Vehicle...........................261
Collision, Damage or Fire Event...............264
Post-Crash Alert System............................265 Transporting the Vehicle............................266
Towing Points................................................267
Customer Assistance
Getting the Services You Need
................268
In California (U.S. Only)...............................269
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................270
Utilizing the Mediation/Arbitration Program (Canada Only)
............................................271
Getting Assistance Outside the U.S. and Canada........................................................272
Ordering Additional Owner's Literature....................................................273
Reporting Safety Defects (U.S. Only)
.......274
Reporting Safety Defects (Canada Only)............................................................274
Fuses
Fuse Specification Chart............................276
Changing a Fuse..........................................293
Maintenance
General Information....................................296 Opening and Closing the Hood...............296
Under Hood Overview................................297
Engine Oil Dipstick......................................299
Engine Oil Check.........................................299
Oil Change Indicator Reset.......................300
Engine Coolant Check................................300
Automatic Transmission Fluid Check......305
Brake Fluid Check.......................................305
Washer Fluid Check....................................306
Fuel Filter.......................................................306
Changing the 12V Battery..........................306
Checking the Wiper Blades.......................308
Changing the Wiper Blades
......................308
Adjusting the Headlamps
..........................309
Changing a Bulb
............................................310
Bulb Specification Chart
..............................310
Changing the Engine Air Filter...................313
Vehicle Care
General Information
......................................314
Cleaning Products.........................................314
Cleaning the Exterior
....................................315
Waxing..............................................................316
4
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Table of Contents
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Cabin air filter
Check fuel cap Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil Explosive gas
Fan warning
Fasten seatbelt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
8
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing IntroductionE162384 E71340
BREAKING-IN
You need to break in new tires for
approximately 300 miles (480 kilometers).
During this time, your vehicle may exhibit
some unusual driving characteristics. The
engine also needs to break in. Avoid hard
accelerations and driving too fast for the first
1000 miles (1600 kilometers). If possible,
avoid carrying heavy loads up steep grades
during the break-in period.
ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
•
Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds.
• Anticipate stops; slowing down may
eliminate the need to stop. •
Combine errands and minimize
stop-and-go driving (When running
errands, go to the furthest destination
first and then work your way back home).
• Close the windows for high-speed
driving.
• Drive at reasonable speeds.
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
There are also some things you may want to
avoid doing because they reduce your fuel
economy:
• Avoid sudden or hard accelerations.
• Avoid revving the engine before turning
off the car.
• Avoid long idle periods.
• Do not warm up your vehicle on cold
mornings.
• Reduce the use of air conditioning and
heat.
• Avoid using speed control in hilly terrain. •
Do not rest your foot on the brake pedal
while driving.
• Avoid carrying unnecessary weight.
• Avoid adding particular accessories to
your vehicle (e.g. bug deflectors,
rollbars/light bars, running boards, ski
racks).
• Avoid driving with the wheels out of
alignment.
DRIVING THROUGH WATER WARNING
Do not drive through flowing or deep
water as you may lose control of your
vehicle. Note:
Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water, check
the depth. Never drive through water that is
higher than the bottom of the front rocker
area of your vehicle.
256
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Driving Hints
WARNINGS
Only use brake fluid from a sealed
container. Contamination with dirt,
water, petroleum products or other materials
may result in brake system damage or failure.
Failure to adhere to this warning could result
in the loss of vehicle control, serious
personal injury or death. Do not allow the fluid to touch your
skin or eyes. If this happens, rinse the
affected areas immediately with plenty of
water and contact your physician. A fluid level between the MAX and
MIN lines is within the normal
operating range and there is no need to add
fluid. A fluid level not in the normal operating
range could compromise the performance
of the system. Have your vehicle checked
immediately. To avoid fluid contamination, the reservoir
cap must remain in place and fully tight,
unless you are adding fluid.
Only use fluid that meets Ford specifications.
See
Capacities and Specifications (page
354). WASHER FLUID CHECK WARNING
If you operate your vehicle in
temperatures below 40°F (5°C), use
washer fluid with antifreeze protection.
Failure to use washer fluid with antifreeze
protection in cold weather could result in
impaired windshield vision and increase the
risk of injury or accident. Note:
The front and rear washer systems
are supplied from the same reservoir.
Add fluid to fill the reservoir if the level is low.
Only use a washer fluid that meets Ford
specifications.
See Capacities and
Specifications (page 354).
State or local regulations on volatile organic
compounds may restrict the use of methanol,
a common windshield washer antifreeze
additive. Washer fluids containing
non-methanol antifreeze agents should be
used only if they provide cold weather
protection without damaging the vehicle ’s
paint finish, wiper blades or washer system. FUEL FILTER
Your vehicle is equipped with a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
CHANGING THE 12V BATTERY
WARNINGS
Batteries normally produce explosive
gases which can cause personal injury.
Therefore, do not allow flames, sparks or
lighted substances to come near the battery.
When working near the battery, always shield
your face and protect your eyes. Always
provide correct ventilation. When lifting a plastic-cased battery,
excessive pressure on the end walls
could cause acid to flow through the vent
caps, resulting in personal injury and damage
to the vehicle or battery. Lift the battery with
a battery carrier or with your hands on
opposite corners.
306
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Maintenance
•
Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
Engine
• Change the engine oil and filter prior to
storage because used engine oil contains
contaminates which may cause engine
damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast idle
with the climate controls set to defrost
until the engine reaches normal
operating temperature.
• With your foot on the brake, shift through
all the gears while the engine is running.
• We recommend that you change the
engine oil before you use your vehicle
again.
Fuel system
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the fuel
pump nozzle. Cooling system
•
Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling system
leaks and that fluid is at the
recommended level.
Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery, we
recommend that you disconnect the
battery cables to maintain battery charge
for quick starting.
Note: It is necessary to reset memory
features if battery cables are disconnected.
Brakes
• Make sure the brakes and parking brake
release fully.
Tires
• Maintain recommended air pressure. Miscellaneous
•
Make sure all linkages, cables, levers and
pins under your vehicle are covered with
grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m) every
15 days to lubricate working parts and
prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
• Wash your vehicle to remove any dirt or
grease film build-up on window surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected during
storage such as mice or squirrel nests.
• Check the exhaust for any foreign
material that may have collected during
storage.
• Check tire pressures and set tire inflation
per the Tire Label.
322
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Vehicle Care
CAPACITIES AND SPECIFICATIONS
Capacities
WARNING
The air conditioning refrigerant system contains refrigerant under high \
pressure. Only qualified personnel should service the air
conditioning refrigerant system. Opening the air conditioning refrigeran\
t system can cause personal injury.
Capacity
Item
4.5 qt (4.3 L)
Engine oil (with oil filter).
8.9 qt (8.4 L)
Engine coolant.
1.1 qt (1 L)
Inverter system coolant.
Between MIN/MAX on brake fluid reservoir
Brake fluid.
4.8 qt (4.5 L)*
Automatic transmission fluid.
Fill as required
Windshield washer fluid.
14.0 gal (53 L)
Fuel tank.
18 oz (0.51 kg)
A/C Refrigerant.
5.24 fl oz (155 ml)
A/C Refrigerant Compressor Oil.
*Approximate dry fill capacity. Actual amount may vary during fluid changes.
358
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Capacities and Specifications
Exceptions
There are several exceptions to the Normal
Schedule:
California Fuel Filter Replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East, North
Africa, Sub-Saharan Africa or locations with
similar climates using an American Petroleum
Institute (API) Certified for Gasoline Engines
(Certification mark) oil of SM or SN quality,
the normal oil change interval is 3000 miles
(5000 kilometers).
If the available API SM or SN oils are not
available, then the oil change interval is 1800
miles (3000 kilometers).
Engine Air Filter and Cabin Air Filter
Replacement
The life of the engine air filter and cabin air
filter is dependent on exposure to dusty and
dirty conditions. Vehicles operated in these
conditions require frequent inspection and
replacement of the engine air filter and cabin
air filter.
488
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Supported Media Players, Formats and
Metadata Information...................................409
USB Ports.............................................................409
Environment......................................................15
EPB See: Electric Parking Brake..............................196
Event Data Recording See: Data Recording..............................................9
Export Unique Options...................................14
Exterior Mirrors
................................................93
Auto-Dimming Feature........................................95
Auto-Folding Mirrors............................................94
Blind Spot Monitor................................................96
Fold-Away Exterior Mirrors.................................94
Heated Exterior Mirrors.......................................
95
Integrated Blind Spot Mirrors............................95
Lincoln Welcome Mat..........................................95
Memory Mirrors.....................................................95
Power Exterior Mirrors.........................................93
Signal Indicator Mirrors.......................................95
F
Fastening the Seatbelts
................................34
Rear Inflatable Seatbelt.......................................36
Seatbelt Locking Modes.....................................35
Using Seatbelts During Pregnancy..................34 Flat Tire Inflation
See: Tire Sealant and Inflator Kit....................
324
Floor Mats
.......................................................257
Front Parking Aid.........................................206
Obstacle Distance Indicator............................207
Front Passenger Sensing System
..............46
Fuel and Refueling........................................175
Fuel Consumption.........................................183 Calculating Fuel Economy................................183
Filling the Tank.....................................................183
Fuel Filter.......................................................306
Fuel Quality
.....................................................176
Choosing the Right Fuel....................................176
Fuel Freshness Mode.........................................177
Fuel Shutoff...................................................260
Fuses...............................................................276
Fuse Specification Chart............................276 Passenger Compartment Fuse Panel...........287
Power Distribution Box.....................................276
G
Garage Door Opener See: Universal Garage Door Opener.............155
Gauges............................................................100 Left Information Display......................................101
Right Information Display..................................102 General Information on Radio
Frequencies...................................................53
Intelligent Access..................................................53
General Maintenance Information...........479 Multi-point Inspection........................................482
Owner Checks and Services............................
481
Protecting Your Investment..............................479
Why Maintain Your Vehicle?.............................479
Why Maintain Your Vehicle at Your Dealership?......................................................479
Getting Assistance Outside the U.S. and Canada.........................................................272
Getting the Services You Need
................268
Away From Home..............................................268
Global Opening and Closing.......................93 Closing the Windows...........................................93
Opening the Windows.........................................93
H
Hazard Warning Flashers...........................260
Headlamp Adjusting See: Adjusting the Headlamps.......................309
Headlamp Exit Delay.....................................86
Head Restraints
.............................................143
Adjusting the Head Restraint...........................144
Tilting Head Restraints ......................................145
536
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index