Page 569 of 692
5698-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53D89E)
Do not tow with a sling-type truck to
prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Use a towing dolly under the rear
wheels.
Use a towing dolly under the front
wheels.
Page 570 of 692
5708-2. Steps to take in an emergency
IS300h_EE(OM53D89E)
If your vehicle is transported by a flat-
bed truck, it should be tied down at the
locations shown in the illustration.
If you use chains or cables to tie down
your vehicle, the angles shaded in black
must be 45 .
Do not overly tighten the tie downs or
the vehicle may be damaged.
If a tow truck is not available in an em ergency, your vehicle may be temporarily
towed using cables or chains secured to the emergency towing eyelets. This
should only be attempted on hard surf aced roads for short distances at under 30
km/h (18 mph).
A driver must be in the vehicle to st eer and operate the brakes. The vehicle’s
wheels, drive train, axles, steering an d brakes must be in good condition.
Using a flatbed truck
Emergency towing
Page 571 of 692
5718-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53D89E)
Take out the towing eyelet. (P. 537)
Remove the eyelet cover using a flat-
head screwdriver.
To protect the bodywork, place a rag between the screwdriver and the vehi-
cle body as shown in the illustration.
Insert the towing eyelet into the hole
and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 231
Emergency towing procedure
1
2
3
4
5
6
7
Page 572 of 692

5728-2. Steps to take in an emergency
IS300h_EE(OM53D89E)
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not function,
making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in the trunk. ( P. 537)
WARNING
Observe the following precautions. Failure to do so may result in death or serious injury.
■When towing the vehicle
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place excessive
stress on the towing eyelets, cables or chains. The towing eyelets, cables or chains may become damaged, broken debris ma y hit people, and cause serious damage.
●Do not turn the power switch off.
There is a possibility that the steering wheel is locked and cannot be operated.
■Installing towing eyelet to the vehicle
Make sure that towing eyel et is installed securely.
If not securely installed, towing ey elet may come loose during towing.
Be sure to transport the vehicle with all four
wheels raised off the ground. If the vehicle is
towed with the tires contacting the ground, the
drivetrain and related parts may be damaged, an accident may occur due to a change in
direction of the vehicle or electricity generated
by the operation of the motor may cause a fire to occur depending on the nature of the dam-
age or malfunction.
Page 573 of 692
5738-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53D89E)
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type truck
●Do not tow the vehicle from the rear when the power switch is off. The steering lock
mechanism is not strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground clearance for towing at the oppo- site end of the raised vehicle. Without ad equate clearance, the vehicle could be dam-
aged while being towed.
■To prevent damage to the vehicle wh en towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
Page 574 of 692

5748-2. Steps to take in an emergency
IS300h_EE(OM53D89E)
●Fluid leaks under the vehicle.
(Water dripping from the air co nditioning after use is normal.)
●Flat-looking tires or uneven tire wear
●Engine coolant temperature gauge needle continually points higher than nor-
mal.
●Changes in exhaust sound
●Excessive tire squeal when cornering
●Strange noises related to the suspension system
●Pinging or other noises related to the hybrid system
●Engine missing, stumb ling or running roughly
●Appreciable loss of power
●Vehicle pulls heavily to one side when braking
●Vehicle pulls heavily to one side when driving on a level road
●Loss of brake effectiveness, spongy feeling, pedal almost touches the floor
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably needs
adjustment or repair. Contact any au thorized Lexus retailer or Lexus autho-
rized repairer, or any reliable re pairer as soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
Page 575 of 692

5758-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53D89E)
If a warning light turns on or a warning buzzer
sounds
Calmly perform the following actions if any of the warning lights comes on or
flashes. If a light comes on or flashes, bu t then goes off, this does not necessar-
ily indicate a malfunction in the system . However, if this continues to occur,
have the vehicle inspected by any au thorized Lexus retailer or Lexus autho-
rized repairer, or any reliable repairer.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
Brake system warning light Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning Immediately stop the vehicle in a safe place and contact any
authorized Lexus retailer or Lexus authorized repairer, or any
reliable repairer. Continuing to drive the vehicle may be dan- gerous.
Brake system warning light
Indicates a malfunction in:
• The regenerative braking system; or
• The electronically controlled brake system Have the vehicle inspected by any authorized Lexus retailer or
Lexus authorized repairer, or any reliable repairer immediately.
(If equipped)
Charging system warning light
Indicates a malfunction in the vehicle’s charging system Immediately stop the vehicle in a safe place and contact any
authorized Lexus retailer or Lexus authorized repairer, or any
reliable repairer.
Malfunction indicator lamp Indicates a malfunction in:
• The hybrid system;
• The emission control system (if equipped); • The electronic engine control system; or
• The electronic throttle control system
Have the vehicle inspected by any authorized Lexus retailer or Lexus authorized repairer, or any reliable repairer immediately.
Page 576 of 692

5768-2. Steps to take in an emergency
IS300h_EE(OM53D89E)
SRS warning light Indicates a malfunction in:
• The SRS airbag system; or
• The seat belt pretensioner system Have the vehicle inspected by any authorized Lexus retailer or
Lexus authorized repairer, or any reliable repairer immediately.
ABS warning light
Indicates a malfunction in: • The ABS; or
• The brake assist system
Have the vehicle inspected by any authorized Lexus retailer or Lexus authorized repairer, or any reliable repairer immediately.
Parking brake warning light (warning buzzer)*1
Indicates that the parking brake is engaged
Release the parking brake.
Electric power steering system warning light (warning buzzer) Indicates a malfunction in the EPS (Electric Power Steering) sys-
tem
Have the vehicle inspected by any authorized Lexus retailer or Lexus authorized repairer, or any reliable repairer immediately.
(If equipped)
LDA (Lane Departure Alert) indicator
If the LDA indicato r is illuminated:
Indicates a malfunction in the LDA (Lane Departure Alert with
steering control) system. Check the warning message displayed on the multi-information
display. ( P. 581)
If the LDA indicator flashes:
Indicates that the vehicle has deviated from the lane (while the
LDA [Lane Departure Alert with stee ring control] system is oper- ating)
Check the area around the vehicle and return the vehicle to
between the lane lines.
Warning lightWarning light/Details/Actions