2017 INFINITI QX60 Owner's Manual

SymptomPossible cause Possible solution
Noise is heard in the sound from the audio system while
using a cellular phone. Radio waves that are generated from a cellular phone may
adversely affect the sound from the audio system. This is not a malfunction.
The sound skips. The cellular phone may have turned on the wireless LAN
(Wi-Fi) . Turn off the wireless LAN (Wi-Fi) .
Phonebook cannot be downloaded. An error occurred during the phone pairing process. Re-register the Bluetooth® pairing information after deleting
the pairing information from both the cellular phone and the
vehicle system.
VOICE RECOGNITION
SymptomPossible cause Possible solution
The system does not operate or fails to interpret the
command correctly. The interior of the vehicle is too noisy.
Close the windows or make sure that the other occupants are quiet.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The noise generated by driving the vehicle is too loud. Reduce the vehicle speed, and then speak the command.
The voice command is spoken in a low voice. Speak the command in a louder voice.
The command is spoken too fast. Speak the command after confirming the following: voice guidance is
announced, a tone sounds, and an icon on the screen changes from
white to orange.
The command is spoken too slowly. Speak in a natural voice without pausing between words.
The system prompts to repeat a command. Pronunciation is unclear. Speak clearly.
The command is spoken too late after the tone. Speak the command within 5 seconds after confirming the following: a voice guidance is announced, a tone sounds, and an icon on the
screen changes from white to orange.
An improper command is spoken. Speak the command or a number that is displayed in white on the
screen.
Speak a command that is shown in the command list.
The system does not correctly recognize a number
spoken. Many numbers are spoken at once.
Place a pause between the appropriate digits for correct recognition by
the system. When speaking a telephone number, place a pause be-
tween area codes and dial codes, etc.
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SymptomPossible cause Possible solution
Voice Recognition does not operate, and a tone
sounds twice after pushing the
switch. Theswitch is pushed before the system is
ready to accept voice commands. After turning on Infiniti InTouchTM, wait for the Voice Recognition sys-
tem to be ready before giving voice commands.
The USB memory device cannot operate with Voice
Recognition. Depending on the device, an iPhone® or iPod® may
be recognized as a USB memory device. This is not a malfunction.
More than one audio device is connected to the USB
port. Only one audio device can be operated with the Voice Recognition
system even when multiple numbers of devices are connected. Select
an audio source to operate with the Voice Recognition system.
The USB/iPod® operation screen is grayed out. The audio device is not connected. Connect an audio device to the system.
An audio source to be operated with the Voice Rec-
ognition system has not been selected. Select an audio source to be operated with the Voice Recognition
system.
An error message is displayed when trying to select a
track and operate the USB/iPod®. The track information is being processed for registra-
tion by the system. Song information will be loaded into the system when a new audio de-
vice is registered for the first time or when the song information in the
pre-registered device has been changed. Wait for the loading to com-
plete (this may take from a few minutes up to an hour) .
The number of songs stored on the connected audio
device exceeds its capacity. Decrease the number of songs stored on the audio device.
No song is stored on the audio device. Store songs on the connected audio device. Storing songs with infor-
mation such as artist name, album name, song name, and playlist, etc.
will make Voice Recognition song search available.
The Navigation item is not displayed in the voice op-
eration menu screen. Voice Recognition command preparation for the navi-
gation system is not completed immediately after the
system is started. Display any screen other than the Voice Recognition screen, and then
push the
switch.
The system does not correctly recognize a Point of
Interest (POI) name spoken. There are some rare cases where a POI is unavailable
by Voice Recognition but the location can be found
on the map. This is not a malfunction. Consider using an alternative search method,
like street address.
Partial or alias name is spoken. For best results, speak the full name.
Some POI category names can only be searched
when nearby. This is not a malfunction.
Monitor, climate, audio, phone and voice recognition systems4-159

Infiniti InTouchTMuses an operating system like
those found on many computers, tablets and cell
phones. Like these devices, processing speed
may vary, and system response delays or resets
may occur intermittently. This does not indicate a
malfunction, and further information on system
operation can be found below.
System Start-Up
Due to the large number of features and capabili-
ties that the Infiniti InTouch
TMneeds to load on
start-up, it may take up to a minute for all func-
tions (such as Apps) to be available. The system
will display “Now Loading All Apps...” during this
time.
System Response Delay
Infiniti InTouch
TMuses an operating system like
those found on many computers, tablets and cell
phones. Like these devices, sometimes pro-
grams do not respond immediately and this may
temporarily delay system use.
In most situations, simply waiting a few moments
longer should be sufficient for the pending opera-
tions to complete.
If the system temporarily does not respond to
commands, the system can be easily reset. Sim-
ply push down the VOL/ON-OFF button for at
least 5 seconds. The system will turn off and
restart. After restart, all functions should be available.
If a navigation route was set, the route should
resume automatically.
System Reset
As noted above, intermittent system resets may
occur during normal operation. You may also
wish to reset the system if you find that a particu-
lar feature is not loading or responding. Often, a
quick system reset will resolve any issue you may
be experiencing. After restart, all functions will be
available as described above.
System Updates
Like many digital devices, the Infiniti InTouch
TMis
designed to allow for software updates as en-
hancements are developed and additional fea-
tures added. If you have questions about system
performance, it is recommended that you contact
an INFINITI retailer to ensure that your vehicle has
had the latest available software installed.
Operating Tips
Infiniti InTouch
TMprovides several methods of
operation to suit your preferences. The following
are suggested operating tips. ●
Operating the control panel, steering wheel
controls, or other controls too quickly can
cause a lag between the control and the
display. Operate the controls carefully and
allow the system to respond to your request.
● INFINITI recommends using Voice Recogni-
tion whenever possible to select options
while driving. Some touch screen function-
ality is intentionally unavailable during driv-
ing. Please view the available voice com-
mands by pushing the
(TALK) switch
and then selecting a category on the display.
● When looking for a street address or Points
of Interest (POI) , remember that you can use
Connected Search and Assisted Search
features within Infiniti InTouch
TMServices to
expand your search methods and results.
The Voice Recognition system recognizes a
defined set of commands. These commands
can be viewed in the display by pushing
the
(TALK) switch and then selecting
a category from the displayed list. The com-
mands can also be found in the Voice Rec-
ognition section under command list. For
additional information, refer to “Command
list” in this section.
ADDITIONAL SYSTEM INFORMATION
4-160Monitor, climate, audio, phone and voice recognition systems

●In some situations, the system may not be
able to recognize your command even if you
say the exact command. This can be due to
noise conditions or an accent.
● In some unique cases, the system may ex-
pect a word to be spoken as it is spelled as
opposed to the way it is normally pro-
nounced.
ADDITIONAL HELP
For additional technical information, it is recom-
mended that you visit the following websites or
contact the support line.
Websites:
www.infinitiusa.com (for U.S)
www.infiniti.ca (for Canada)
Support line:
1–855–444–7244
Monitor, climate, audio, phone and voice recognition systems4-161

MEMO
4-162Monitor, climate, audio, phone and voice recognition systems

5 Starting and driving
Precautions when starting and driving................5-4
Exhaust gas (carbon monoxide) ..................5-4
Three-way catalyst ..............................5-4
Tire Pressure Monitoring System (TPMS) ..........5-5
On-pavement and off-road driving
precautions ....................................5-8
Avoiding collision and rollover . . ..................5-9
Off-road recovery ...............................5-9
Rapid air pressure loss ..........................5-9
Drinking alcohol/drugs and driving ...............5-10
Driving safety precautions ......................5-10
Intelligent All-Wheel Drive (AWD) driving
safety precautions (if so equipped) ..............5-12
Push-Button Ignition Switch .......................5-13
Operating range ............................... 5-14
Push-button ignition switch positions . . . .........5-14
Emergency engine shut off .....................5-15
INFINITI Intelligent Key battery discharge .........5-15
INFINITI Vehicle Immobilizer System .............5-16
Before starting the engine ......................... 5-16
Starting the engine ............................... 5-16
Remote start (if so equipped) ...................5-17
Driving the vehicle ................................ 5-17Continuously Variable Transmission (CVT)
........5-17
Parking brake .................................... 5-22
INFINITI Drive Mode Selector ......................5-23
Standard mode ................................ 5-23
Sport mode ................................... 5-23
Snow mode ................................... 5-23
ECO mode ................................... 5-23
Lane Departure Warning (LDW) (if so equipped) .....5-26
LDW system operation ......................... 5-27
How to enable/disable the LDW system .........5-28
LDW system limitations ........................ 5-29
System temporarily unavailable ..................5-30
System maintenance ........................... 5-30
Lane Departure Prevention (LDP) (if so equipped) ....5-31
LDP system operation .......................... 5-32
How to

enable/disable the LDP system ..........5-33
LDP system limitations ......................... 5-34
System temporarily unavailable ..................5-35
System maintenance ........................... 5-36
Blind Spot Warning (BSW) (if so equipped) .........5-37
BSW system operation ........................ 5-39
How to enable/disable the BSW system .........5-40
BSW system limitations ........................ 5-40

BSW driving situations......................... 5-41
System temporarily unavailable ..................5-44
System maintenance ........................... 5-45
Blind Spot Intervention® (BSI) (if so equipped) ......5-46
BSI system operation .......................... 5-48
How to enable/disable the BSI system ...........5-49
BSI system limitations .......................... 5-50
BSI driving situations .......................... 5-51
System temporarily unavailable ..................5-56
System malfunction ............................ 5-56
System maintenance ........................... 5-56
Back-up Collision Intervention (BCI)
(if so equipped) .................................. 5-58
BCI system operation .......................... 5-60
Turning the BCI system on/off ...................5-62
BCI system limitations ......................... 5-63
System temporarily not available .................5-64
System malfunction ............................ 5-65
System maintenance ........................... 5-65
Rear Cross Traffic Alert (RCTA) (if so equipped) .....5-66
RCTA system operation ........................ 5-67
How to enable/disable the RCTA system .........5-69
RCTA system limitations ........................ 5-70System temporarily unavailable
..................5-73
System maintenance ........................... 5-73
Cruise control (if so equipped) .....................5-74
Precautions on cruise control . ..................5-74
Cruise control operations .......................5-75
Intelligent Cruise Control (ICC) (if so equipped) ......5-76
ICC system operation .......................... 5-77
The ICC switch ............................... 5-80
Operating ICC ................................ 5-84
Operating conventional (fixed speed) cruise
control mode .................................. 5-88
ICC system limitations ......................... 5-90
System temporarily unavailable ..................5-93
System maintenance ........................... 5-95
Distance

Control Assist (DCA) (if so equipped) ......5-96
DCA system operation ......................... 5-96
How to enable/disable the DCA system ..........5-99
DCA system limitations ........................ 5-100
DCA driving situations ........................ 5-102
System temporarily unavailable .................5-104
System maintenance .......................... 5-106
Forward Emergency Braking (FEB) with Pedestrian
Detection system (if so equipped) . ................5-107

System operation............................. 5-108
Turning the FEB with Pedestrian Detection
system ON/OFF .............................. 5-110
FEB with Pedestrian Detection system
limitations .................................... 5-111
System temporarily unavailable .................5-113
System malfunction ........................... 5-114
System maintenance .......................... 5-114
Predictive Forward Collision Warning (PFCW)
(if so equipped) ................................. 5-115
PFCW system operation ......................5-117
Turning the PFCW system on/off ...............5-118
PFCW system limitations ......................5-119
System temporarily unavailable .................5-124
System malfunction ........................... 5-125
System maintenance .......................... 5-125
Break-in schedule ............................... 5-126
Fuel efficient driving tips .......................... 5-126
Increasing fuel economy .......................... 5-128
Intelligent All-Wheel Drive (AWD) (if so equipped) . .5-128
Parking/parking on hills ........................... 5-131
Power steering . . ................................ 5-132
Brake system ................................... 5-132Brake precautions
............................ 5-132
Anti-lock Braking System (ABS) ................5-133
Brake assist ................................. 5-134
Vehicle Dynamic Control (VDC) system ............5-134
Active Trace Control (if so equipped) ...........5-136
Brake force distribution ....................... 5-136
Hill start assist system ........................... 5-137
Front and Rear Sonar System (if so equipped) ......5-138
System operation ............................. 5-138
How to enable/disable the sonar system . .......5-140
Sonar limitations .............................. 5-141
System temporarily unavailable .................5-141
System maintenance .......................... 5-141
Cold weather driving ............................. 5-142
Freeing a

frozen door lock ..................... 5-142
Antifreeze .................................... 5-142
Battery ...................................... 5-142
Draining of coolant water ......................5-142
Tire equipment . . ............................. 5-142
Special winter equipment ......................5-143
Driving on snow or ice ........................ 5-143
Engine block heater (if so equipped) ............5-143