
Jump Starting the Vehicle.........................216
Post-Crash Alert System...........................218
Customer Assistance
Getting the Services You Need................219
In California (U.S. Only)............................220
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................221
Utilizing the Mediation/ArbitrationProgram (Canada Only)........................222
Getting Assistance Outside the U.S. andCanada........................................................222
Ordering Additional Owner'sLiterature.....................................................223
Reporting Safety Defects (U.S.Only).............................................................224
Reporting Safety Defects (CanadaOnly).............................................................224
Fuses
Fuse Specification Chart..........................226
Changing a Fuse...........................................234
Maintenance
General Information...................................236
Opening and Closing the Hood..............236
Under Hood Overview - 2.0LEcoBoost™................................................238
Under Hood Overview - 3.5LDuratec........................................................239
Under Hood Overview - 3.5LEcoboost™................................................240
Engine Oil Dipstick - 2.0LEcoBoost™.................................................241
Engine Oil Dipstick - 3.5L Duratec/3.5LEcoboost™.................................................241
Engine Oil Check...........................................241
Oil Change Indicator Reset......................243
Engine Coolant Check...............................243
Automatic Transmission Fluid Check -2.0L EcoBoost™......................................247
Automatic Transmission Fluid Check -3.5L Duratec/3.5L Ecoboost™...........247
Brake Fluid Check.........................................251
Power Steering Fluid Check......................251
Washer Fluid Check.....................................251
Fuel Filter........................................................252
Changing the 12V Battery.........................252
Checking the Wiper Blades.....................254
Changing the Wiper Blades.....................254
Adjusting the Headlamps.........................255
Changing a Bulb...........................................256
Bulb Specification Chart...........................257
Changing the Engine Air Filter................259
Vehicle Care
General Information...................................260
Cleaning Products......................................260
Cleaning the Exterior.................................260
Waxing..............................................................261
Cleaning the Engine....................................262
Cleaning the Windows and WiperBlades..........................................................262
Cleaning the Interior...................................263
Cleaning the Instrument Panel andInstrument Cluster Lens.......................263
Cleaning Leather Seats.............................264
Repairing Minor Paint Damage..............264
Cleaning the Wheels..................................264
Vehicle Storage............................................265
Wheels and Tires
General Information...................................267
Tire Sealant and Inflator Kit.....................267
Tire Care...........................................................273
Using Summer Tires...................................286
Using Snow Chains.....................................286
Tire Pressure Monitoring System...........287
Changing a Road Wheel............................291
Technical Specifications..........................296
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Table of Contents

The daytime running lamps turn on when:
1. The ignition is switched to the onposition.
2. The lighting control is in the offposition, parking lamps position or theautolamps position, and the sensordetects daylight.
3. Your vehicle is in drive (D).
AUTOMATIC HIGH BEAM
CONTROL (If Equipped)
The system will automatically turn on yourhigh beams if it is dark enough and no othertraffic is present. When it detects theheadlights of an approaching vehicle, thetail lamps of the preceding vehicle or streetlighting, the system will turn off the highbeams. The low beams remain on.
Note:If it appears that automatic controlof the high beams is not functioningproperly, check the windshield in front ofthe camera for a blockage. A clear view ofthe road is required for proper systemoperation. Have any windshield damage inthe area of the camera’s field-of-viewrepaired.
Note:If the system detects a blockage suchas bird droppings, bug splatter, snow or ice,and you do not observe changes, the systemwill go into low beam mode until you clearthe blockage. A message may also appearin the instrument cluster display noting thefront camera is blocked.
Note:In cold or inclement weatherconditions, you will notice a decrease in theavailability of the high beam system,especially at start up. If you want to changethe beam state independently of theautomatic control, you may switch the highbeams on or off using the lever. Automaticcontrol will resume when conditions arecorrect.
Note:Modification of the vehicle ride heightsuch as using much larger tires, maydegrade feature performance.
A camera sensor, centrally mountedbehind the windshield of your vehicle,continuously monitors conditions to decidewhen to turn the high beams off and on.
Once the system is active, the high beamswill turn on if:
•The ambient light level is low enough.
•There is no traffic in front of the vehicle.
•The vehicle speed is greater than32 mph (52 km/h).
The high beams will turn off if:
•The system detects the headlamps ofan approaching vehicle or the taillamps of a preceding vehicle.
•Vehicle speed falls below 27 mph(44 km/h).
•The ambient light level is high enoughthat high beams are not required.
•The system detects severe rain, snowor fog.
•The camera is blocked.
Activating the System
Switch on the system using the informationdisplay and autolamps. See InformationDisplays (page 89).
Switch the lighting control to theautolamps position. See Autolamps(page 73).
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Lighting

Remote Start
ActionMessage
A reminder to apply the brake and push the gearshift buttonto drive your vehicle after a remote start.To Drive: Press Brakeand Gear Shift Button
Seats
ActionMessage
A reminder that memory seats are not available while driving.Memory Recall NotPermitted While Driving
Shows where you have saved your memory setting.Memory {0} Saved
Starting System
ActionMessage
A reminder to apply the brake when starting your vehicle.To START Press Brake
The starter has exceeded its cranking time in attempting tostart your vehicle.Cranking Time Exceeded
The starter is attempting to start your vehicle.Engine Start PendingPlease Wait
The system has cancelled the pending start.Pending Start Cancelled
Tire Pressure Monitoring System
ActionMessage
One or more tires on your vehicle have low tire pressure. SeeTire Pressure Monitoring System (page 287).Tire Pressure Low
The tire pressure monitoring system is malfunctioning. If thewarning stays on or continues to come on, contact anauthorized dealer. See Tire Pressure Monitoring System(page 287).
Tire Pressure MonitorFault
A tire pressure sensor is malfunctioning, or your spare tire isin use. If the warning stays on or continues to come on, contactan authorized dealer as soon as possible. See Tire PressureMonitoring System (page 287).
Tire Pressure SensorFault
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Information Displays

Note:Do not rock the vehicle for more thana minute or damage to the transmission andtires may occur, or the engine may overheat.
If your vehicle gets stuck in mud or snow,it may be rocked out by shifting betweenforward and reverse gears, stoppingbetween shifts in a steady pattern. Presslightly on the accelerator in each gear.
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Transmission

All-Wheel Drive Messages
Action / DescriptionAWD Messages
Displays if the AWD system disables toprotect itself. This may occur if you operatethe vehicle after installing the compactspare tire, if the system is overheating or ifthere is an issue with another vehiclesystem that prevents the AWD system from
AWD OFF
operating. The AWD system resumesnormal operation and clears this messageafter you install the road tire and you switchthe ignition on and off, or after you allowthe system to cool. If this message remainson, have a qualified technician service yourvehicle to repair other vehicle systems.
Displayed in conjunction with the power-train malfunction/reduced power lightwhen the system is not operating properly.If the warning stays on or continues tocome on, contact your authorized dealeras soon as possible.
Check AWD
Displayed when the system needs its powertransfer unit lubrication changed. Thismessage may be set if the vehicle hasexperienced extended periods of extreme/severe duty cycle driving.
Change AWD Power Transfer Unit Lube1
1 Taurus SHO Performance Package only.
Operating AWD Vehicles WithSpare Tires
A spare tire of a different size other thanthe tire provided should never be used. TheAWD system may disable automaticallyand enter front-wheel drive only mode toprotect driveline components if a non-fullsized tire is installed. This condition maydisplay an AWD OFF message in theinformation display. If there is an AWD OFFmessage in the information display fromusing a non-full sized spare tire, thisindicator should turn off after reinstallingthe repaired or replaced normal road tire
and cycling the ignition off and on. It isrecommended to reinstall the repaired orreplaced road tire as soon as possible.Major dissimilar tire sizes between the frontand rear axles (for example, 17 inch lowprofile tires on the front axle and 22 inchhigh profile tires on the rear axle) couldcause the AWD system to stop functioningand default to front-wheel drive or damagethe AWD system.
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All-Wheel Drive (If Equipped)

Operating AWD Vehicles WithMismatched Tires
WARNINGS
Only use replacement tires andwheels that are the same size, loadindex, speed rating and type (suchas P-metric versus LT-metric or all-seasonversus all-terrain) as those originallyprovided by Ford. The recommended tireand wheel size may be found on either theSafety Compliance Certification Label(affixed to either the door hinge pillar,door-latch post, or the door edge thatmeets the door-latch post, next to thedriver's seating position), or the Tire Labelwhich is located on the B-Pillar or edge ofthe driver's door. If this information is notfound on these labels, then you shouldcontact your authorized dealer as soon aspossible. Use of any tire or wheel notrecommended by Ford can affect thesafety and performance of your vehicle,which could result in an increased risk ofloss of vehicle control, vehicle rollover,personal injury and death.
The use of non-recommended tiresand wheels could cause steering,suspension, axle, transfer case orpower transfer unit failure. If you havequestions regarding tire replacement,contact your authorized dealer as soon aspossible.
Major dissimilar tire sizes between the frontand rear axles (for example, 17 inch lowprofile tires on the front axle and 22 inchhigh profile tires on the rear axle) couldcause the AWD system to stop functioningand default to front-wheel drive or damagethe AWD system. However, the AWDsystem is capable of tolerating anycombination of new and worn tires of thesame original tire size. For example, using3 worn tread tires and 1 new tread tire allof the same original tire size, can betolerated by the AWD system.
Driving In Special Conditions WithAll-Wheel Drive (AWD)
AWD vehicles are equipped for driving onsand, snow, mud and rough roads and haveoperating characteristics that aresomewhat different from conventionalvehicles, both on and off the highway.
When driving at slow speeds in deep sandunder high outside temperatures, use a lowgear when possible. Lower gear operationwill maximize the engine and transmissioncooling capability.
Under severe operating conditions, the A/Cmay cycle on and off to protectoverheating of the engine.
Basic operating principles in specialconditions
•Drive slower in strong crosswinds whichcan affect the normal steeringcharacteristics of your vehicle.
•Be extremely careful when driving onpavement made slippery by loose sand,water, gravel, snow or ice.
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All-Wheel Drive (If Equipped)

If Your Vehicle Goes Off the Edge of thePavement
•If your vehicle goes off the edge of thepavement, slow down, but avoid severebrake application, ease the vehicleback onto the pavement only afterreducing your speed. Do not turn thesteering wheel too sharply whilereturning to the road surface.
•It may be safer to stay on the apron orshoulder of the road and slow downgradually before returning to thepavement. You may lose control if youdo not slow down or if you turn thesteering wheel too sharply or abruptly.
•It often may be less risky to strike smallobjects, such as highway reflectors,with minor damage to your vehiclerather than attempt a sudden return tothe pavement which could cause thevehicle to slide sideways out of controlor rollover. Remember, your safety andthe safety of others should be yourprimary concern.
If Your Vehicle Gets Stuck
WARNINGS
Always fully apply the parking brakeand make sure you shift into park (P).Switch the ignition off and removethe key whenever you leave your vehicle.
If the parking brake is fully released,but the brake warning lamp remainsilluminated, the brakes may not beworking properly. Have your vehiclechecked as soon as possible.
Do not spin the wheels at over34 mph (55 km/h). The tires may failand injure a passenger or bystander.
Note:Do not rock the vehicle if the engineis not at normal operating temperature ordamage to the transmission may occur.
Note:Do not rock the vehicle for more thana few minutes or damage to thetransmission and tires may occur or theengine may overheat.
If your vehicle gets stuck in mud or snow itmay be rocked out by shifting betweenforward and reverse gears, stoppingbetween shifts, in a steady pattern. Presslightly on the accelerator in each gear.
If your vehicle is equipped withAdvanceTrac® with Roll StabilityControl™, it may be beneficial todisengage the AdvanceTrac® with RollStability Control™ system whileattempting to rock the vehicle.
Emergency Maneuvers
•In an unavoidable emergency situationwhere a sudden sharp turn must bemade, remember to avoid"over-driving" your vehicle (that is, turnthe steering wheel only as rapidly andas far as required to avoid theemergency). Excessive steering willresult in less vehicle control, not more.Additionally, smooth variations of theaccelerator and/or brake pedalpressure should be utilized if changesin vehicle speed are called for. Avoidabrupt steering, acceleration or brakingwhich could result in an increased riskof loss of vehicle control, vehiclerollover and/or personal injury. Use allavailable road surface to return thevehicle to a safe direction of travel.
•In the event of an emergency stop,avoid skidding the tires and do notattempt any sharp steering wheelmovements.
•If the vehicle goes from one type ofsurface to another (that is, fromconcrete to gravel) there will be achange in the way the vehicle respondsto a maneuver (steering, accelerationor braking). Again, avoid these abruptinputs.
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All-Wheel Drive (If Equipped)

Sand
Most of the time traction control improvestire traction by managing wheel slipthrough Brake, Engine, and AWDcalibrations. However, during low speeddriving, disabling traction control in deepsand can help keep the wheels moving tomaintain vehicle momentum.
When driving over sand, try to keep all fourwheels on the most solid area of the trail.Avoid reducing the tire pressures but shiftto a lower gear and drive steadily throughthe terrain. Apply the accelerator slowlyand avoid spinning the wheels.
Do not drive your vehicle in deep sand foran extended period of time. This couldcause the AWD system to overheat anddefault to front-wheel drive. If this occurs,an AWD OFF message displays in theinformation display. To resume normalAWD function as soon as possible, stopthe vehicle in a safe location and stop theengine for at least 10 minutes. After theengine has been restarted and the AWDsystem has adequately cooled, the AWDOFF message turns off and normal AWDfunction returns. In the event the engine isnot stopped, the AWD OFF message turnsoff when the system cools and normalAWD function returns.
When driving at slow speeds in deep sandunder high outside temperatures, use L(Low) gear when possible. L (Low) gearoperation will maximize the engine andtransmission cooling capability.
Under severe operating conditions, the A/Cmay cycle on and off to protectoverheating of the engine.
Avoid excessive speed because vehiclemomentum can work against you andcause the vehicle to become stuck to thepoint that assistance may be required fromanother vehicle. Remember, you may beable to back out the way you came if youproceed with caution.
Mud and Water
If you must drive through high water, driveslowly. Traction or brake capability maybe limited.
When driving through water, determine thedepth; avoid water higher than the bottomof the wheel rims (for cars) or the bottomof the hubs (for trucks) (if possible) andproceed slowly. If the ignition system getswet, the vehicle may stall.
Once through water, always try the brakes.Wet brakes do not stop the vehicle aseffectively as dry brakes. Drying can beimproved by moving your vehicle slowlywhile applying light pressure on the brakepedal.
Be cautious of sudden changes in vehiclespeed or direction when you are driving inmud. Even AWD vehicles can lose tractionin slick mud. As when you are driving oversand, apply the accelerator slowly andavoid spinning your wheels. If the vehicledoes slide, steer in the direction of the slideuntil you regain control of the vehicle.
After driving through mud, clean off residuestuck to rotating driveshafts and tires.Excess mud stuck on tires and rotatingdriveshafts causes an imbalance thatcould damage drive components.
Note:Driving through deep water maydamage the transmission.
If the front or rear axle is submerged inwater, have the power transfer unit (PTU)or rear axle serviced by an authorizeddealer.
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All-Wheel Drive (If Equipped)E143950