General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the fourlanguages based on the most popularlanguages spoken. If the selected languageis not available, SYNC 3 remains in thecurrent active language.
SYNC 3 does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC 3SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC3 feature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>|) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow 1-2 minutes for the systemreset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting please call or visit the FordWebsite.
Ford Support
United States: 1-800-392-3673Customer Relation-ship CenterCanada: 1-800-565-3673
owner.ford.comWebsitewww.syncmyride.cawww.syncmaroute.ca
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SYNC™ 3
When the oil change message appears inthe information display, it is time for an oilchange. Make sure you perform the oilchange within two weeks or 500 miles(800 kilometers) of the messageappearing. Make sure you reset theIntelligent Oil-Life Monitor after each oilchange. See Oil Change Indicator Reset(page 243).
If your information display resetsprematurely or becomes inoperative, youshould perform the oil change interval atsix months or 5000 miles (8000kilometers) from your last oil change.Never exceed one year or 10000 miles(16000 kilometers) between oil changeintervals.
Your vehicle is very sophisticated and builtwith multiple, complex, performancesystems. Every manufacturer developsthese systems using differentspecifications and performance features.That is why it is important to rely upon yourdealership to properly diagnose and repairyour vehicle.
Ford Motor Company has recommendedmaintenance intervals for various partsand component systems based uponengineering testing. Ford Motor Companyrelies upon this testing to determine themost appropriate mileage for replacementof oils and fluids to protect your vehicle atthe lowest overall cost to you andrecommends against maintenanceschedules that deviate from the scheduledmaintenance information.
We strongly recommend the use of onlygenuine Ford, Motorcraft orFord-authorized re-manufacturedreplacement parts engineered for yourvehicle.
Additives and Chemicals
This owner's manual and the FordWorkshop Manual list the recommendedadditives and chemicals for your vehicle.We do not recommend using chemicals oradditives not approved by us as part ofyour vehicle’s normal maintenance. Pleaseconsult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is anormal operating characteristic and, byitself, does not necessarily indicate aconcern or that the fluid needs to bechanged. However, a qualified expert, suchas the factory-trained technicians at yourdealership, should inspect discolored fluidsthat also show signs of overheating orforeign material contaminationimmediately.
Make sure to change your vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is aviable way to change fluid for many vehiclesub-systems during scheduledmaintenance. It is critical that systems areflushed only with new fluid that is the sameas that required to fill and operate thesystem or using a Ford-approved flushingchemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
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Scheduled Maintenance
At every oil change interval as indicated by the information display*
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness ordrag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil ChangeIndicator Reset (page 243).
Other maintenance items 1
Replace cabin air filter.Every 20000 miles (32000km)
Replace engine air filter.Every 30000 miles (48000km)
Change engine coolant.2At 100000 miles (160000km)
Replace spark plugs.Every 100000 miles(160000 km)Inspect accessory drive belt(s).3
Change automatic transmission fluid.Every 150000 miles(240000 km)Replace accessory drive belt(s).4
1 Perform these maintenance items within 3000 miles (4800 kilometers) of the lastengine oil and filter change. Do not exceed the designated distance for the interval.2 Initial replacement at six years or 100000 miles (160000 kilometers), then every threeyears or 50000 miles (80000 kilometers).3 After initial inspection, inspect every other oil change until replaced.4 If not replaced within the last 100000 miles (160000 kilometers).
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Scheduled Maintenance
Operating in off-road (unpaved, sandy, dusty) and Mountainous conditions
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Inspect the wheels and related components for abnormalnoise, wear, looseness or drag.Every 5000 miles (8000km)
Rotate tires, inspect tires for wear and measure treaddepth.
Change engine oil and filter.*Every 5000 miles (8000km) or six monthsPerform multi-point inspection.
Change automatic transmission fluid.Every 30000 miles (48000km)
*Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil ChangeIndicator Reset (page 243).
Exclusive use of E85 (flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regularunleaded fuel.Every oil change
Exceptions
There are several exceptions to the NormalSchedule:
Axle and PTU maintenance: The PowerTransfer Unit (PTU) and rear axle (AWDonly) in your vehicle does not require anynormal scheduled maintenance. TaurusSHO vehicles are electronically monitoredand notify the driver required by service bydisplaying a message in the informationdisplay. The PTU lubricant will be morelikely to require a fluid change if the vehiclehas extended periods of extreme or severeduty cycle driving. Changing or checking
the PTU lubricant is not necessary unlessthe unit has been submerged in water,shows sign of leakage or (Taurus SHOonly) a message indicating required serviceis displayed. Contact your authorizeddealer for service.
California fuel filter replacement: If youregister your vehicle in California, theCalifornia Air Resources Board hasdetermined that the failure to perform thismaintenance item does not nullify theemission warranty or limit recall liabilitybefore the completion of your vehicle'suseful life. Ford Motor Company, however,urges you to have all recommendedmaintenance services performed at thespecified intervals and to record all vehicleservice.
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Scheduled Maintenance
K
Keyless Entry...................................................60SECURICODE™ Keyless EntryKeypad................................................................60Keyless Starting.............................................137Ignition Modes.....................................................138Keys and Remote Controls........................46
L
Lane Keeping System.................................187Switching the System On and Off...............188Lighting Control...............................................72Headlamp Flasher................................................73High Beams.............................................................72Lighting...............................................................72General Information............................................72Load Carrying...............................................200Load Limit......................................................200Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles............................................................205Vehicle Loading - with and without aTrailer................................................................200Locking and Unlocking.................................57Activating Intelligent Access...........................58Autolock..................................................................59Autounlock.............................................................59Battery Saver.........................................................60Enabling or Disabling Autolock andAutounlock........................................................59Illuminated Entry.................................................60Illuminated Exit.....................................................60Locking and Unlocking the Doors with theKey Blade............................................................57Opening a Rear Door From the Inside...........57Opening the Luggage Compartment...........58Power Door Locks.................................................57Remote Control.....................................................57Smart Unlocks for Integrated KeyheadTransmitter........................................................58Smart Unlocks for Intelligent AccessKeys......................................................................59Lug NutsSee: Changing a Road Wheel........................291
M
Maintenance.................................................236General Information.........................................236Manual Climate Control............................109Manual Seats..................................................121Lumbar Adjustment...........................................122Moving the Seat Backward andForward...............................................................121Recline Adjustment............................................122Media Hub......................................................326Memory Function..........................................125Easy Entry and Exit Feature............................126Saving a Preset Position..................................125Message CenterSee: Information Displays.................................89MirrorsSee: Heated Windows and Mirrors................117See: Windows and Mirrors................................78Mobile Communications Equipment.......13Moonroof...........................................................82Bounce-Back.........................................................82Opening and Closing the Moonroof..............82Venting the Moonroof........................................82Motorcraft Parts - 2.0LEcoBoost™.................................................299Motorcraft Parts - 3.5L Duratec............300Motorcraft Parts - 3.5LEcoboost™..................................................301MyKey Troubleshooting...............................55MyKey™..............................................................51Principle of Operation..........................................51
N
Navigation......................................................407cityseeker...............................................................414Destination Mode.............................................409Map Mode............................................................407Navigation Map Updates.................................415Navigation Menu.................................................412SiriusXM Traffic and Travel Link....................415Waypoints.............................................................413Normal Scheduled Maintenance..........450Intelligent Oil-Life Monitor™........................450Normal Maintenance Intervals......................451
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Index
O
Oil Change Indicator Reset......................243Oil CheckSee: Engine Oil Check.......................................241Opening and Closing the Hood..............236Closing the Hood................................................237Opening the Hood.............................................236Ordering Additional Owner'sLiterature......................................................223Obtaining a French Owner’s Manual..........224Overhead Console........................................136
P
Parking Aids....................................................170Principle of Operation.......................................170Parking Brake.................................................165Passive Anti-Theft System........................64SecuriLock®...........................................................64PATSSee: Passive Anti-Theft System.....................64Pedals................................................................69Perchlorate.........................................................11Personal Safety System™..........................37How Does the Personal Safety SystemWork?...................................................................37Phone..............................................................402During a Phone Call.........................................405Making Calls........................................................404Pairing Your Cell Phone for the FirstTime..................................................................402Phone Menu........................................................403Receiving Calls...................................................405Smartphone Connectivity.............................406Text Messaging..................................................406Post-Crash Alert System...........................218Power Door LocksSee: Locking and Unlocking..............................57Power Seats....................................................122Multi-Contour Front Seats With ActiveMotion ...............................................................124Power Lumbar.....................................................124Power Steering Fluid Check......................251Power Windows..............................................78Accessory Delay....................................................78Bounce-Back.........................................................78One-Touch Down.................................................78
One-Touch Up.......................................................78Window Lock.........................................................78Protecting the Environment........................15
R
Rear Parking Aid............................................170Rear Seat Armrest........................................128Rear Seats.......................................................126Split-folding Rear Seat.....................................126Rear View Camera........................................175Using the Rear View Camera System..........175Rear View CameraSee: Rear View Camera....................................175Recommended Towing Weights............207Refueling..........................................................147System Warnings...............................................148Remote Control..............................................46Car Finder................................................................48Integrated Keyhead Transmitter....................46Intelligent Access Key.........................................47Memory Feature...................................................50Remote Start.........................................................49Replacing the Battery.........................................47Sounding the Panic Alarm................................49Remote Start..................................................118Automatic Settings.............................................118Repairing Minor Paint Damage..............264Replacement PartsRecommendation........................................12Collision Repairs....................................................12Scheduled Maintenance and MechanicalRepairs..................................................................12Warranty on Replacement Parts.....................12Replacing a Lost Key or RemoteControl............................................................50Reporting Safety Defects (CanadaOnly)..............................................................224Reporting Safety Defects (U.S.Only)..............................................................224Roadside Assistance...................................214Vehicles Sold in Canada: Getting RoadsideAssistance........................................................214Vehicles Sold in Canada: RoadsideAssistance Program Coverage..................215Vehicles Sold in Canada: Using RoadsideAssistance........................................................215
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Index