Less Cost to Properly Maintain YourVehicle
Ford Protect Extended Service Plan alsooffers a Premium Maintenance Plan thatcovers all scheduled maintenance, andselected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc.
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine Belts.
•Engine coolant hoses, clamps ando-rings.
•Diesel exhaust fluid replenishment.
•Cabin air filter replacement every20,000 mi (32,000 km) (electricvehicles only).
Interest Free Finance Options
Just a 10% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford ProtectExtended Service Plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect ExtendedService Plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan (CANADA ONLY)
You can get more protection for yourvehicle by purchasing a Ford ProtectExtended Service Plan. Ford ProtectExtended Service Plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect ExtendedService Plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect ExtendedService Plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect Extended Service Plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside ofCanada, the United States and Mexico arenot eligible for Ford Protect ExtendedService Plan coverage.
This information is subject to change. Formore information; visit your local Ford ofCanada dealer or www.ford.ca to find theFord Protect Extended Service Plan thatis right for you.
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Ford Protect
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
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Scheduled Maintenance
Multi-Point inspection
Hazard warning system operationAccessory drive belt(s)
Horn operationBattery performance
Radiator, cooler, heater and air conditioninghosesEngine air filter
Suspension components for leaks ordamageExhaust system
Steering and linkageExterior lamps operation
Tires (including spare) for wear and proper
pressure**Fluid levels*; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an IntelligentOil-Life Monitor that determines when youshould change the engine oil based on howyour vehicle is used. By using severalimportant factors in its calculations, themonitor helps reduce the cost of owningyour vehicle and reduces environmentalwaste at the same time.
This means you do not have to rememberto change the oil on a mileage-basedschedule. Your vehicle lets you know whenan oil change is due by displaying amessage in the information display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity ofuse.
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Scheduled Maintenance
When to expect the OIL CHANGE REQUIRED message
Vehicle use and exampleInterval
Normal
7500-10000 miles(12000-16000 km)
Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
5000-7499 miles(8000-11999 km)
Moderate to heavy load or towingMountainous or off-road conditionsExtended idlingExtended hot or cold operation
Extreme3000-4999 miles(4800-7999 km)Maximum load or towingExtreme hot or cold operation
Normal Maintenance Intervals
At every oil change interval as indicated by the information display*
Change engine oil and filter.**
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints (AWD only).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-joints.
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Scheduled Maintenance
Automatic Transmission Fluid Check -2.0L EcoBoost™........................................2476F35 Transmission............................................247Automatic Transmission Fluid Check -3.5L Duratec/3.5L Ecoboost™............2476F50/6F55 Transmission...............................247Autowipers........................................................70Auxiliary Power Points................................13512 Volt DC Power Point.....................................135Locations...............................................................135AWDSee: All-Wheel Drive..........................................157
B
BatterySee: Changing the 12V Battery......................252Blind Spot Information System...............191Switching the System Off and On...............193System Errors.......................................................193System Limitations............................................193Using the System................................................192Bonnet LockSee: Opening and Closing the Hood..........236Booster Seats..................................................25Types of Booster Seats......................................25Brake Fluid Check.........................................251Brakes...............................................................164General Information..........................................164Breaking-In.......................................................211Bulb Specification Chart...........................257
C
Cabin Air Filter.................................................117California Proposition 65..............................11Capacities and Specifications - 2.0LEcoBoost™................................................304Specifications.....................................................304Capacities and Specifications - 3.5LDuratec.........................................................307Specifications.....................................................308Capacities and Specifications - 3.5LEcoboost™...................................................311Specifications........................................................311Capacities and Specifications................297Cargo Nets.....................................................200
Car WashSee: Cleaning the Exterior..............................260Center Console..............................................136Changing a Bulb...........................................256Front Fog Lamp..................................................256High-Intensity DischargeHeadlamps.....................................................256LED Lamps...........................................................256License Plate Lamp..........................................256Changing a Fuse...........................................234Fuses......................................................................234Changing a Road Wheel............................291Dissimilar Spare Wheel and Tire AssemblyInformation......................................................291Tire Change Procedure....................................292Changing the 12V Battery.........................252Battery Management System.......................253Changing the Engine Air Filter................259Changing the Wiper Blades.....................254Changing the Windshield WiperBlades...............................................................254Checking MyKey System Status...............54Checking the Wiper Blades.....................254Child Restraint and SeatbeltMaintenance.................................................35Child Restraint Positioning..........................27Child Safety.......................................................18General Information.............................................18Child Safety Locks.........................................28Left-Hand Side......................................................29Right-Hand Side...................................................29Cleaning Leather Seats.............................264Cleaning Products......................................260Materials...............................................................260Cleaning the Engine....................................262Cleaning the Exterior.................................260Exterior Chrome Parts.......................................261Exterior Plastic Parts.........................................261Stripes or Graphics.............................................261Underbody............................................................261Under Hood..........................................................261Cleaning the Instrument Panel andInstrument Cluster Lens.........................263Cleaning the Interior...................................263Cleaning the Wheels..................................264Cleaning the Windows and WiperBlades...........................................................262Clearing All MyKeys.......................................53
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Index
O
Oil Change Indicator Reset......................243Oil CheckSee: Engine Oil Check.......................................241Opening and Closing the Hood..............236Closing the Hood................................................237Opening the Hood.............................................236Ordering Additional Owner'sLiterature......................................................223Obtaining a French Owner’s Manual..........224Overhead Console........................................136
P
Parking Aids....................................................170Principle of Operation.......................................170Parking Brake.................................................165Passive Anti-Theft System........................64SecuriLock®...........................................................64PATSSee: Passive Anti-Theft System.....................64Pedals................................................................69Perchlorate.........................................................11Personal Safety System™..........................37How Does the Personal Safety SystemWork?...................................................................37Phone..............................................................402During a Phone Call.........................................405Making Calls........................................................404Pairing Your Cell Phone for the FirstTime..................................................................402Phone Menu........................................................403Receiving Calls...................................................405Smartphone Connectivity.............................406Text Messaging..................................................406Post-Crash Alert System...........................218Power Door LocksSee: Locking and Unlocking..............................57Power Seats....................................................122Multi-Contour Front Seats With ActiveMotion ...............................................................124Power Lumbar.....................................................124Power Steering Fluid Check......................251Power Windows..............................................78Accessory Delay....................................................78Bounce-Back.........................................................78One-Touch Down.................................................78
One-Touch Up.......................................................78Window Lock.........................................................78Protecting the Environment........................15
R
Rear Parking Aid............................................170Rear Seat Armrest........................................128Rear Seats.......................................................126Split-folding Rear Seat.....................................126Rear View Camera........................................175Using the Rear View Camera System..........175Rear View CameraSee: Rear View Camera....................................175Recommended Towing Weights............207Refueling..........................................................147System Warnings...............................................148Remote Control..............................................46Car Finder................................................................48Integrated Keyhead Transmitter....................46Intelligent Access Key.........................................47Memory Feature...................................................50Remote Start.........................................................49Replacing the Battery.........................................47Sounding the Panic Alarm................................49Remote Start..................................................118Automatic Settings.............................................118Repairing Minor Paint Damage..............264Replacement PartsRecommendation........................................12Collision Repairs....................................................12Scheduled Maintenance and MechanicalRepairs..................................................................12Warranty on Replacement Parts.....................12Replacing a Lost Key or RemoteControl............................................................50Reporting Safety Defects (CanadaOnly)..............................................................224Reporting Safety Defects (U.S.Only)..............................................................224Roadside Assistance...................................214Vehicles Sold in Canada: Getting RoadsideAssistance........................................................214Vehicles Sold in Canada: RoadsideAssistance Program Coverage..................215Vehicles Sold in Canada: Using RoadsideAssistance........................................................215
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Index