
USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
The device is not
connected.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
Convert the file to a supported format. See
Entertainment (page 506).
The file format is not
supported by SYNC 3.
Update media index. See
Settings (page
535).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
551
Super Duty (TFE) Canada/United States of America, enUSA, First Printing SYNC™ 3
(If Equipped)

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Custom Accessories are available for
your vehicle through an authorized dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
vehicle through the warranty that provides
the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Bug shields.
• Commercial graphics*.
• Commercial LED warning strobe lights.
• Deflectors.
• Exhaust tip.
• Running boards.
• Splash guards.
• Stainless-steel wheel covers*.
• Step bars.
• Wheel well liners. Interior style
•
Ambient lighting.
• Cargo organizers.
• Custom seat covers*.
• Floor mats.
Lifestyle
• Ash cup/smoker's package.
• Bed cargo net, tie down plates and
cleats.
• Bed extender.
• Bedliners and bedmats.
• Racks and carriers*.
• Sportliner cargo liner*.
• Tonneau covers*.
• Tow hooks.
• Trailer back-up camera.
• Trailer brake control.
• Trailer hitches, wiring harnesses and
accessories.
• Truck bed camping tent*.
Peace of mind
• Back-up alarm*.
• Bed hooks*.
• Bumper and hitch-mounted parking
sensors*.
• Ford Telematics.
• Keyless entry keypad.
• Protective seat covers*.
• Remote start and alarms.
• Cruise control.
• Tool or Cargo boxes*.
• Vehicle security system.
• Wheel locks.
560
Super Duty (TFE) Canada/United States of America, enUSA, First Printing Accessories

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect means peace of mind. It’
s the
extended service plan backed by Ford
Motor Company, and provides more
protection beyond the New Vehicle Limited
Warranty coverage. When you visit your
Ford Dealer, Insist on genuine Ford Protect
extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
Extended Service Plan. With Ford Protect
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect Extended Service Plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect plan coverage expires, you can
transfer any remaining coverage to the new
owner. Which should give you and your
potential buyer a little more peace of mind.
565
Super Duty (TFE) Canada/United States of America, enUSA, First Printing Ford Protect

3
360 Degree Camera...................................235
Advanced Camera Views................................ 235
Auxiliary Camera................................................ 238
Camera Views..................................................... 235
Center High-Mount Stop Lamp Camera.............................................................. 237
Front Camera...................................................... 236
Keep Out Zone.................................................... 236
Side Camera......................................................... 237
4
4WD See: Four-Wheel Drive...................................... 210
A
A/C See: Climate Control......................................... 145
About This Manual...........................................7
ABS See: Brakes............................................................ 221
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 222
Accessories...................................................560 Exterior style....................................................... 560
Interior style........................................................ 560
Lifestyle................................................................ 560
Peace of mind.................................................... 560
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control...........240
Adjusting the Headlamps........................346 Horizontal Aim Adjustment........................... 347
Vertical Aim Adjustment................................ 346
Adjusting the Pedals
.....................................83
Adjusting the Steering Wheel...................80 Power Tilt and Telescope Steering
Column............................................................... 80
Airbag Disposal
...............................................53
Air Conditioning See: Climate Control......................................... 145Air Filter
See: Changing the Engine Air Filter - 6.2L/
6.8L.................................................................... 353
See: Changing the Engine Air Filter - 6.7L Diesel................................................................. 354
Alarm See: Anti-Theft Alarm........................................ 76
Ambient Lighting
...........................................94
Anti-Theft Alarm............................................76
Arming the Alarm.................................................. 77
Disarming the Alarm............................................ 77
Full Guard ............................................................... 76
Reduced Guard...................................................... 76
Appendices....................................................595
Apps..................................................................532 ........................................................................\
.......... 532
SiriusXM Traffic and Travel Link...................534
Audible Warnings and Indicators............110 Headlamps On Warning Chime.....................110
Key in Ignition Warning Chime........................110
Parking Brake On Warning Chime.................110
Audio Control
...................................................81
Media........................................................................\
. 81
Seek, Next or Previous......................................... 81
Audio System
................................................435
General Information......................................... 435
Audio Unit - Vehicles With: AM/FM/CD/ SYNC
..............................................................437
Menu Structure.................................................. 439
Audio Unit - Vehicles With: AM/FM/CD/ Touchscreen Display................................441
Audio Unit - Vehicles With: AM/FM/ CD...................................................................436
Autolamps........................................................87 Windshield Wiper Activated
Headlamps........................................................ 87
Automatic Climate Control......................146
Automatic High Beam Control.................89 Activating the System........................................ 90
Manually Overriding the System................... 90
Automatic Transmission
..........................205
Brake-Shift Interlock........................................ 208
If Your Vehicle Gets Stuck In Mud or Snow................................................................. 209
Understanding the Shift Positions of Your Automatic Transmission........................... 205
Understanding your SelectShift Automatic ™ transmission........................ 206
621
Super Duty (TFE) Canada/United States of America, enUSA, First Printing Index

Automatic Transmission Fluid
Check.............................................................337
Checking Automatic Transmission Fluid.................................................................... 337
Autowipers.......................................................84
Auxiliary Power Points...............................168 110 Volt - 400 Watt Capacity AC Power
Outlet................................................................. 168
12 Volt DC Power Point..................................... 168
Locations............................................................... 168
Auxiliary Switches
........................................561
For more information on the Upfitter
Interface Module and the auxiliary
switches, visit:................................................ 564
Upfitter Interface Module............................... 564
B
Battery See: Changing the 12V Battery..................... 343
Bed Extender
....................................................72
Grocery mode........................................................ 73
Tailgate mode........................................................ 72
Bed Ramps
....................................................265
Installing the Ramp Holder............................ 267
Stowing the Bed Ramp................................... 266
Using the Bed Ramp........................................ 265
Blind Spot Information System.............249 Blind Spot Information System with Trailer
Tow...................................................................... 251
Switching the System Off and On...............253
System Errors...................................................... 253
Using the System.............................................. 250
Bonnet Lock See: Opening and Closing the Hood..........320
Booster Seats..................................................30 Types of Booster Seats...................................... 30
Brake Fluid Check
.......................................340
Brakes................................................................221 General Information........................................... 221
Breaking-In....................................................290
Bulb Specification Chart
..........................350
C
Cabin Air Filter
.................................................151
California Proposition 65.............................12 Capacities and Specifications -
6.2L
.................................................................418
Specifications...................................................... 419
Capacities and Specifications - 6.7L Diesel............................................................428
Engine Oil Specifications................................ 433
Specifications..................................................... 430
Capacities and Specifications - 6.8L................................................................422
Specifications..................................................... 424
Capacities and Specifications
..................411
Car Wash See: Cleaning the Exterior............................... 361
Center Console
..............................................170
Changing a Bulb...........................................347 Cargo Lamp and Central High Mounted
Brake Lamp Bulbs........................................ 350
Fog Lamp Bulbs................................................. 348
Front Park and Direction Indicator Lamp Bulbs.................................................................. 347
Headlamp Bulbs................................................ 348
License Plate Lamp Bulb............................... 350
Rear Lamps, Brake Lamps, Rear Direction Indicator and Reversing Lamp
Bulbs................................................................. 349
Changing a Fuse
...........................................318
Fuses....................................................................... 318
Changing a Road Wheel...........................398 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 398
Location of the Spare Tire and Tools........399
Removing the Spare Tire (With Spare Tire Carrier Only).................................................. 400
Tire Change Procedure.................................... 401
Changing the 12V Battery
.........................343
Battery Management System....................... 345
Changing the Coalescer Filter Element.........................................................327
Changing the Engine Air Filter - 6.2L/ 6.8L................................................................353
Changing the Engine Air Filter - 6.7L Diesel
.............................................................354
Air Filter Restriction Gauge............................ 355
Changing the Engine-Mounted and Diesel Fuel Conditioner Module Fuel
Filters - 6.7L Diesel
...................................356
Diesel Fuel Conditioner Module
Filter................................................................... 356
622
Super Duty (TFE) Canada/United States of America, enUSA, First Printing Index

Engine-mounted Fuel Filter...........................
358
Changing the Engine Oil and Oil Filter...............................................................326
Engine lubrication for severe service operation.......................................................... 327
Changing the Wiper Blades.....................345
Checking MyKey System Status...............63 MyKey Distance.................................................... 63
Number of Admin Keys...................................... 63
Number of MyKeys.............................................. 63
Checking the Wiper Blades.....................345
Child Restraint and Seatbelt Maintenance.................................................42
Child Restraint Positioning.........................32
Child Safety
........................................................17
General Information............................................. 17
Child Safety Locks..........................................33 Left-Hand Side...................................................... 34
Right-Hand Side................................................... 34
Cleaning Leather Seats
.............................365
With King Ranch Edition................................. 366
Without King Ranch Edition.......................... 365
Cleaning Products
......................................360
Cleaning the Engine....................................362
Cleaning the Exhaust - 6.7L Diesel.......363
Cleaning the Exterior...................................361 Exterior Chrome Parts...................................... 361
Exterior Plastic Parts......................................... 361
Stripes or Graphics............................................. 361
Underbody........................................................... 362
Under Hood......................................................... 362
Cleaning the Instrument Panel and Instrument Cluster Lens........................364
Cleaning the Interior
...................................364
Cleaning the Wheels..................................366
Cleaning the Windows and Wiper Blades...........................................................363
Clearing All MyKeys.......................................63
Climate.............................................................516
Climate Control
.............................................145
Climate Controlled Seats...........................161 Cooled Seats......................................................... 161
Heated Seats......................................................... 161
Collision Warning System
........................258
Principle Of Operation..................................... 258Coolant Check
See: Engine Coolant Check - 6.2L/6.8L.....329
See: Engine Coolant Check - 6.7L
Diesel................................................................. 333
Crash Sensors and Airbag Indicator
........52
Creating a MyKey............................................62
Programming or Changing Configurable
Settings............................................................... 63
Cross Traffic Alert
........................................254
False Alerts.......................................................... 256
Switching the System Off and On..............256
System Errors...................................................... 256
System Lights, Messages and Audible Alerts................................................................. 255
System Limitations........................................... 256
Using the System............................................... 254
Cruise Control..................................................82 Principle of Operation...................................... 239
Type 1........................................................................\
82
Type 2....................................................................... 82
Cruise control See: Using Cruise Control............................... 239
Customer Assistance
.................................303
D
Data Recording
................................................10
Event Data Recording.......................................... 10
Service Data Recording...................................... 10
Daytime Running Lamps............................88 Type 1 - Conventional
(Non-Configurable)....................................... 88
Type 2 - Configurable......................................... 88
Diesel Particulate Filter..............................180 Regeneration....................................................... 180
Digital Radio
..................................................442
HD Radio Reception and Station
Troubleshooting............................................ 444
Direction Indicators
.......................................90
Doors and Locks.............................................65
DPF See: Diesel Particulate Filter.......................... 180
Draining the Fuel Filter Water Trap - 6.7L Diesel.............................................................342
Draining the Diesel Fuel Conditioner Module.............................................................. 342
Driver and Passenger Airbags...................45 Children and Airbags.......................................... 50
623
Super Duty (TFE) Canada/United States of America, enUSA, First Printing Index

Passenger Airbag On and Off Switch ..........45
Proper Driver and Front Passenger Seating
Adjustment........................................................ 49
Driving Aids.....................................................247
Driving Hints..................................................290
Driving Through Water................................291
DRL See: Daytime Running Lamps........................88
E
Economical Driving
.....................................290
Electronic Locking Differential................219
Activating the Electronic Locking
Differential........................................................219
Emission Control System - Diesel.........199 Oxidation Catalytic Converter and Diesel
Particulate Filter System............................ 199
Emission Control System - Gasoline.........................................................197
On-Board Diagnostics (OBD-II).................... 197
Readiness for Inspection and Maintenance (I/M) Testing................................................... 198
End User License Agreement.................595 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 595
Engine Block Heater.....................................181 Using the Engine Block Heater...................... 182
Engine Coolant Check - 6.2L/6.8L
........329
Adding Coolant................................................... 329
Engine Coolant Temperature Management.................................................. 332
Fail-Safe Cooling................................................ 331
Recycled Coolant.............................................. 330
Severe Climates.................................................. 331
Engine Coolant Check - 6.7L Diesel.............................................................333
Adding Coolant................................................... 333
Checking Coolant Corrosion Inhibitor Additive Strength ......................................... 336
Coolant Change.................................................. 337
Engine and Secondary Cooling System Refill Procedure............................................. 335
Engine-driven Cooling Fan (Fan Clutch)............................................................... 337
Recycled Coolant............................................... 335
Severe Climates................................................. 335
Engine Idle Shutdown..................................181 Engine Immobilizer
See: Passive Anti-Theft System.....................74
Engine Oil Check - 6.2L/6.8L..................324 Adding Engine Oil.............................................. 325
Engine Oil Check - 6.7L Diesel................325 Adding Engine Oil.............................................. 326
Engine Oil Dipstick......................................324
Engine Specifications - 6.2L......................411 Drivebelt Routing................................................. 411
Engine Specifications - 6.7L Diesel
........412
Drivebelt Routing................................................ 412
Engine Specifications - 6.8L.....................411 Drivebelt Routing................................................ 412
Entertainment..............................................506 AM/FM Radio...................................................... 507
Apps........................................................................\
. 515
Bluetooth Stereo or USB................................. 514
CD (If equipped)................................................. 513
HD Radio ™ Information (If
Available)......................................................... 510
SIRIUS® Satellite Radio (If Activated)....................................................... 508
Sources................................................................. 506
Supported Media Players, Formats and Metadata Information................................. 515
USB Ports.............................................................. 515
Environment.....................................................16
Essential Towing Checks...........................281 Before Towing a Trailer.................................... 287
Dynamic Hitching Using the Rear View Camera System............................................. 282
Hitches................................................................... 283
Integrated Trailer Brake Controller..............285
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 288
Safety Chains...................................................... 284
Trailer Brakes....................................................... 284
Trailer Lamps....................................................... 287
Trailer Towing Connector................................. 281
When Towing a Trailer..................................... 288
Event Data Recording See: Data Recording............................................ 10
Export Unique Options.................................14
Exterior Mirrors
................................................96
Blind Spot Information System......................98
Clearance Lamps ................................................ 98
Direction Indicator Mirrors ............................... 98
Fold-Away Exterior Mirrors............................... 96
624
Super Duty (TFE) Canada/United States of America, enUSA, First Printing Index

Heated Exterior Mirrors .....................................
98
Memory Mirrors ................................................... 98
Power Exterior Mirrors........................................ 96
PowerScope ™ Power Telescoping
Mirrors.................................................................. 97
Puddle Lamps....................................................... 98
Spot Lamps........................................................... 98
Telescoping Mirrors.............................................. 97
Trailer Towing Camera System....................... 98
F
Fastening the Seatbelts..............................36 Fastening the Cinch Tongue............................. 37
Rear Inflatable Seatbelt.................................... 39
Seatbelt Locking Modes.................................... 38
Using Seatbelts During Pregnancy................37
Using the Seatbelt with Cinch Tongue (Front Center Seat on Super Cab and
Crew Cab).......................................................... 36
Floor Mats........................................................291
Fog Lamps - Front See: Front Fog Lamps........................................ 90
Foot Pedals See: Adjusting the Pedals................................. 83
Ford Credit
.........................................................12
US Only...................................................................... 12
Ford Protect
...................................................565
Ford Protect (CANADA ONLY)....................566
Ford Protect Extended Service Plans (U.S.
Only).................................................................. 565
Four-Wheel Drive
.........................................210
Front Fog Lamps............................................90
Front Seat Armrest......................................162 ........................................................................\
........... 162
Fuel and Refueling
.......................................183
Fuel Consumption.......................................195 Calculating Fuel Economy.............................. 196
Filling the Fuel Tank.......................................... 196
Fuel Filter - 6.2L/6.8L.................................343
Fuel Quality - Diesel....................................185 Biodiesel................................................................ 186
Diesel Fuel Additives......................................... 188
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Not Required .........186 Fuel Requirements - Choosing The Right
Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Required (United
States/Canada/Puerto Rico/U.S. Virgin
Islands And Other Locales) ...................... 185
Fuel Quality - E85........................................184 Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 184
Switching Between E85 and Gasoline............................................................ 185
Fuel Quality - Gasoline...............................184 Choosing the Right Fuel.................................. 184
Fuel Shutoff - 6.2L/6.8L...........................296
Fuel Shutoff - 6.7L Diesel
..........................297
Running Out Of DEF (Diesel Exhaust
Fluid).................................................................. 297
Fuses.................................................................310
Fuse Specification Chart...........................310 Passenger Compartment Fuse Panel.........315
Power Distribution Box..................................... 310
G
Garage Door Opener See: Universal Garage Door Opener...........164
Gauges ..............................................................
102
DEF Gauge............................................................ 105
Engine Coolant Temperature Gauge..........104
Engine Oil Pressure Gauge............................. 104
Fuel Gauge............................................................ 104
Transmission Fluid Temperature Gauge................................................................. 105
Turbo Boost Gauge............................................ 105
Type 1 and 2.......................................................... 102
Type 3..................................................................... 103
General Information on Radio Frequencies...................................................54
Intelligent Access................................................. 54
General Maintenance Information........567 Multi-point Inspection..................................... 569
Owner Checks and Services......................... 568
Protecting Your Investment........................... 567
Why Maintain Your Vehicle?.......................... 567
Why Maintain Your Vehicle at Your Dealership?..................................................... 567
Getting Assistance Outside the U.S. and Canada.........................................................306
625
Super Duty (TFE) Canada/United States of America, enUSA, First Printing Index