2017 FORD FUSION HYBRID key

Action and DescriptionMenu ItemItem
Displays all recent text messages.Text MessagesD
Use this keypad to dial in a phone number.Phone KeypadEUse the backspace button to delete numbers.
Press this button to begin acall.Call
Touch this button to send all calls directly to your voicemail.New text message notifications are not displayed on the screenand all ringtones and alerts are set to silent.
Do Not DisturbF
Users with phones having voice servicesmay see a button to access the feature.For example, iPhone users see a Siri button.A press and hold of the voice button on thesteering wheel also accesses this feature.
Making Calls
There are many ways to make calls fromthe SYNC 3 system, including using voicecommands. See Using VoiceRecognition (page 331). You can use thetouchscreen to place calls as well.
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SYNC™ 3

To call a number in your contacts,select:
Action and DescriptionMenu Item
You can then select thename of the contact youwant to call. Any numbersstored for that contactdisplay along with anystored contact photos. Youcan then select thenumber that you want tocall. The system begins thecall.
Contacts
To call a number from your recent calls,select:
Action and DescriptionMenu Item
You can then select anentry that you want to call.The system begins the call.
Recent CallList
To call a number that is not stored inyour phone, select:
Action and DescriptionMenu Item
Select the digits of thenumber you wish to call.PhoneKeypad
The system begins the call.Call
Pressing the backspace button deletes thelast digit you typed.
Receiving Calls
During an incoming call, an audible tonesounds. Caller information appears in thedisplay if it is available.
To accept the call, select:
Menu Item
Accept
Note:You can also accept the call bypressing the phone button on the steeringwheel.
To reject the call, select:
Menu Item
Reject
Note:You can also reject the call bypressing the phone button on the steeringwheel.
Ignore the call by doing nothing. SYNC 3logs it as a missed call.
During a Phone Call
During a phone call, the contacts nameand number display on the screen alongwith the call duration.
The phone status items are also visible:
•Signal Strength.
•Battery.
•911 Assist (United States and CanadaOnly). See Settings (page 437).
You can select any of the following duringan active phone call:
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SYNC™ 3

Item
Immediately end aphone call. You canalso press thebutton on thesteering wheel.
End Call
Press this to accessthe phone keypad.Keypad
You can switch themicrophone off sothe caller does nothear you.
Mute
Item
PrivacyTransfer the call tothe cell phone orback to SYNC 3.
Text Messaging
Note:Downloading and sending textmessages using Bluetooth are cellphone-dependent features.
Note:Certain features in text messagingare speed-dependent and not availablewhen your vehicle is traveling at speeds over3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays apop-up with the caller name and ID, if supported by your cell phone. You can select:
Action and DescriptionMenu Item
Have SYNC 3 read the message to you.Hear It
View the text on the touchscreen.View
To call the sender.Call
You can select from 15 preset messages. Press the messagethat you would like to use and confirm to send the message.SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlayand Android Auto to access your phone.
When you use Apple CarPlay or AndroidAuto, you can:
•Make calls.
•Send and receive messages.
•Listen to music.
•Use your phone's voice assistant.
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SYNC™ 3
Smartphone connectivity disables someSYNC 3 features.
Most smartphone connectivity featuresrequire mobile data usage.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or newer with iOS 7.1 or newer (Ford recommends updating to the latest iOS version). To enable this feature, plug your phone into a USB port and select Apple CarPlay on your SYNC 3 screen. See Media Hub (page 328).

Door Keypad Code
Select this button to add or erase apersonal door keypad code. To add orerase a personal code, you first need to
enter the five-digit factory set code. Youcan find this code on the owner's walletcard in the glove box or from yourauthorized dealer.
Camera Settings
To make adjustments using the touchscreen, select:
Action and DescriptionMessage
Camera Settings
Then select from the following:
You can enable or disable this option using the slider.Rear CameraDelay
You can find more information on the rear-view camera system in the parking aids chapterof your owner manual.
Onboard Modem Serial Number (ESN)
Selecting this button on the settings menushows you the ESN number for yoursystem. You need this number for certainregistrations such as Satellite Radio.
Charge Port Light (If Equipped)
To make adjustments using the touchscreen, select:
Action and DescriptionMenu Item
Charge Port Light
You can then select:
Illuminates when plugging in, opening doors, pressing theunlock button on your remote and while charging.On
Does not illuminate.Off
Illuminates only when plugging in, opening doors, orpressing the unlock button on your remote.Limited
Note:Details on the charge port lightfunctions are in another chapter. See HighVoltage Battery (page 162).
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SYNC™ 3

Voice command issues
Possible solutionPossible causeIssue
Review the media voice commands at thebeginning of the media section.You may be using thewrong voice commands.
SYNC 3 doesnot understandthe name of asong or artist.
Say the song or artist name exactly as it isdisplayed on your device. For example, say"Play Artist Prince" or "Play song PurpleRain".
You may not be sayingthe name exactly as itappears on your device.
Make sure you are saying the complete titlesuch as "California remix featuring JenniferNettles".
If there are any abbreviations in the name,like ESPN or CNN, you have to spell those:"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,and playlists names do not have any specialcharacters like *, - or +.
The song or artist namemay have some specialcharacters that are notbeing recognized bySYNC 3.
Make sure that you are saying the nameexactly as it appears on your phone. Forexample, if your contact is "Joe Wilson",say "Call Joe Wilson". If your contact nameis "Mom", say "Call Mom".
You may not be sayingthe name exactly as itappears on your phone-book.
SYNC 3 doesnot understandor is calling thewrong contactwhen I want tomake a call.Make sure that your contact names do nothave any special characters like *, - or +.
The contact name maycontain special charac-ters.
SYNC 3 applies the phonetic pronunciationrules of the selected language to thecontact names stored on your cell phone.
You may not be sayingthe name exactly as itappears on your phone-book.
The SYNC 3voice controlsystem is havingtrouble recog-nizing foreignnames storedon my cellphone.
Helpful Hint: You can select your contactmanually. Press PHONE. Select the optionfor phonebook and then contact name.Press the soft-key option to hear it. SYNC3 will read the contact name to you, givingyou some idea of the pronunciation it isexpecting.
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SYNC™ 3

For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit theonline store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replaceany properly authorized dealer-installedFord Original Accessory found to bedefective in factory-supplied materials orworkmanship during the warranty period,as well as any component damaged by thedefective accessories.
Ford Motor Company warrants yourvehicle's accessory through the warrantythat provides the greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for detailsand a copy of the warranty.
Exterior Style
•Bumper protectors.
•Graphics.
•Rear spoiler.
•Side-window deflectors.
•Splash guards.
•Wheels.
Interior Style
•All-weather floor mats.
•Door sill plates.
•Electrochromaticcompass/temperature interior mirrors.
•Premium carpeted floor mats.
Lifestyle
•Ash cup or smoker's packages.
•Cargo area protectors.
•Cargo net.
•Cargo organizers.
•Charge cord bag*.
•Interior light kit.
•Roof racks and carriers*.
•Tablet cradle*.
Peace of Mind
•Bumper-mounted parking sensor*.
•Keyless entry keypad.
•Remote start.
•Roadside assistance kit*.
•Vehicle security systems.
•Wheel locks.
*Ford Licensed Accessories. The accessorymanufacturer designs, develops andtherefore warrants Ford LicensedAccessories, and does not design or testthese accessories to Ford Motor Companyengineering requirements. Contact anauthorized Ford dealer for the accessorymanufacturer's limited warranty detailsand request a copy of the Ford LicensedAccessories product limited warranty fromthe accessory manufacturer.
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Accessories

A
A/CSee: Climate Control..........................................116About This Manual...........................................7ABSSee: Brakes............................................................174ABS driving hintsSee: Hints on Driving With Anti-LockBrakes.................................................................175Accessories....................................................462Exterior Style.......................................................462Interior Style........................................................462Lifestyle.................................................................462Peace of Mind.....................................................462AccessoriesSee: Replacement PartsRecommendation............................................12ACCSee: Using Adaptive Cruise Control............196Active Park Assist.........................................186Deactivating the Active Park AssistFeature..............................................................190Parallel Parking, Perpendicular Parking,Parallel Park Out Assist..............................186Troubleshooting the System.........................190Adjusting the Headlamps........................264Horizontal Aim Adjustment...........................265Vertical Aim Adjustment................................264Adjusting the Steering Wheel....................67Power Tilt and Telescope SteeringColumn................................................................67Airbag Disposal...............................................47Air ConditioningSee: Climate Control..........................................116Air FilterSee: Changing the Engine Air Filter.............270AlarmSee: Anti-Theft Alarm........................................66Ambient Lighting...........................................80Anti-Theft Alarm............................................66Arming the Alarm................................................66Disarming the Alarm...........................................66Appendices...................................................484Apps.................................................................434..................................................................................434SiriusXM Traffic and Travel Link...................436
Audible Warnings and Indicators.............93Headlamps On Warning Chime......................93Keyless Warning Alert.........................................93Parking Brake On Warning Chime..................93Audio Control..................................................68MODE.......................................................................69Seek, Next or Previous.......................................69Audio System.................................................314General Information..........................................314Audio Unit - Vehicles With: AM/FM/CD/SYNC/Satellite Radio...............................317Audio Unit - Vehicles With: AM/FM/CD....................................................................315Audio Unit - Vehicles With: Sony AM/FM/CD............................................................319Menu Structure..................................................320Autolamps.........................................................74Windshield Wiper ActivatedHeadlamps.........................................................74Automatic Climate Control - VehiclesWith: Sony Audio System........................117Automatic Climate Control - VehiclesWithout: Sony Audio System.................116Automatic High Beam Control..................76Activating the System.........................................77Manually Overriding the System.....................77Automatic Transmission............................170Brake-Shift Interlock Override........................172If Your Vehicle Gets Stuck In Mud orSnow...................................................................172Understanding the Shift Positions of YourAutomatic Transmission.............................170Automatic Transmission FluidCheck.............................................................261Autowipers.........................................................71Autowipers Settings............................................72Auxiliary Power Points.................................137110 Volt AC Power Point....................................13712 Volt DC Power Point......................................137Locations................................................................137
B
BatterySee: Changing the 12V Battery......................261Blind Spot Information System.............208Switching the System Off and On...............210System Errors.......................................................210
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Index

Using the System..............................................208Bonnet LockSee: Opening and Closing the Hood..........253Booster Seats..................................................25Types of Booster Seats......................................26Brake Fluid Check.........................................261Brakes................................................................174General Information...........................................174Breaking-In.....................................................224Bulb Specification Chart..........................268
C
Cabin Air Filter.................................................121California Proposition 65..............................11Capacities and Specifications.................310Specifications......................................................310Car WashSee: Cleaning the Exterior................................271Center Console..............................................139Center Console with Rotary Control...........139Changing a Bulb...........................................267Headlamp.............................................................267LED Lamps...........................................................267License Plate Lamp..........................................268Reversing Lamp..................................................267Changing a Fuse............................................251Fuses........................................................................251Changing the 12V Battery..........................261Changing the Engine Air Filter.................270Changing the Wiper Blades.....................263Charging the High Voltage Battery........164Energi Vehicles....................................................164Checking MyKey System Status...............56MyKey Distance....................................................56Number of Admin Keys......................................56Number of MyKeys..............................................56Checking the Wiper Blades......................263Child Restraint and SeatbeltMaintenance..................................................37Child Restraint Positioning..........................27Child Safety.......................................................16General Information.............................................16Child Safety Locks.........................................28Left-Hand Side......................................................29Right-Hand Side...................................................29Cleaning Leather Seats..............................275Cleaning Products.........................................271
Cleaning the Alloy Wheels........................275Cleaning the Engine....................................273Cleaning the Exterior....................................271Exterior Chrome Parts......................................272Exterior Plastic Parts.........................................272Stripes or Graphics............................................272Underbody............................................................272Under Hood..........................................................272Cleaning the Instrument Panel andInstrument Cluster Lens.........................274Cleaning the Interior....................................274Cleaning the Windows and WiperBlades............................................................273Clearing All MyKeys.......................................56Climate............................................................398Climate Control..............................................116Climate Controlled Seats..........................130Cooled Seats........................................................130Collision, Damage or Fire Event...............231Guidance for Ford Motor Company Electricand Hybrid-Electric Vehicles EquippedWith High Voltage Batteries.......................231Coolant CheckSee: Engine Coolant Check............................256Crash Sensors and Airbag Indicator.......46Creating a MyKey............................................55Programming or Changing ConfigurableSettings...............................................................56Cross Traffic Alert.........................................210False Alerts............................................................213Switching the System Off and On................213System Errors.......................................................213System Lights, Messages and AudibleAlerts...................................................................212System Limitations............................................212Using the System...............................................210Cruise Control.................................................69Principle of Operation.......................................195Type 1........................................................................69Type 2.......................................................................69Cruise controlSee: Using Cruise Control................................195Customer Assistance.................................235
D
Data Recording..................................................9Event Data Recording..........................................10
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Index