3. Shift into park (P).
4. Fully press the accelerator pedal.
5. Briefly press the push button ignitionswitch.
Fast Restart
The fast restart feature allows you torestart your vehicle within 20 seconds ofswitching it off, even if it does not detecta valid passive key.
Within 20 seconds of switching the engineoff, press the brake pedal and press thepush button ignition switch. After 20seconds, you can no longer start yourvehicle if it does not detect a valid passivekey.
Once your vehicle starts, it remains runninguntil you press the push button ignitionswitch, even if your vehicle does not detecta valid passive key. If you open and closea door while your vehicle is running, thesystem searches for a valid passive key.After 20 seconds, you can no longer startyour vehicle if it does not detect a validpassive key.
Automatic Engine Shutdown
This feature automatically shuts downyour vehicle if it has been idling for anextended period. The ignition also turns offto save battery power. Before your vehicleshuts down, a message appears in theinformation display showing a timercounting down. If you do not intervenewithin 30 seconds, your vehicle shutsdown. Another message appears in theinformation display to inform you that yourvehicle has shut down to save fuel. Startyour vehicle as normal.
Automatic Engine Shutdown Override
Note: You cannot permanently switch offthe automatic shutdown. When you switchit off temporarily, it turns on at the nextignition cycle.
You can stop the shutdown, or reset thetimer, at any point before the 30-secondcountdown has expired by doing any of thefollowing:
•Interacting with your vehicle, forexample pressing the brake oraccelerator pedal.
•You can temporarily switch off theshutdown any time the ignition is onusing the information display. SeeInformation Displays (page 94).
•During the countdown beforeshutdown, you are prompted to pressOK or RESET (depending on your typeof information display) to temporarilyswitch the feature off (for the currentignition cycle only).
Stopping the Engine When YourVehicle is Stationary
Note:The ignition, all electrical circuits andall warning lamps and indicators will beturned off.
Note:If your vehicle is left running for 30minutes without any interaction, itautomatically shuts down.
1. Apply the parking brake.
2. Shift into park (P).
3. Briefly press the push button ignitionswitch.
Stopping the Engine When YourVehicle is Moving
WARNING
Switching off the engine when thevehicle is still moving will result in aloss of brake and steering assistance.The steering will not lock, but higher effortwill be required. When the ignition isswitched off, some electrical circuits,including air bags, warning lamps andindicators may also be off. If the ignitionwas turned off accidentally, you can shiftinto neutral (N) and re-start the engine.
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Starting and Stopping the Engine
HYBRID VEHICLE OPERATION
This hybrid vehicle combines electric andgasoline propulsion to providebreakthrough performance and improvedefficiency.
Familiarizing yourself with these uniquecharacteristics will provide an optimaldriving experience from your new vehicle.
Note:You may notice higher engine speedsupon start-up. This temporary condition isnormal and necessary to heat up the cabinand minimize emissions.
Starting:
When you start your vehicle, agreen ready indicator light willappear in the lower right portionof the instrument cluster and a ready todrive message will appear in the middle ofthe left cluster screen, letting you knowthat your vehicle is ready for driving.
The engine may not start because thisvehicle is equipped with silent key start.This fuel saving feature allows your vehicleto be ready–to–drive without requiring thegas engine to be running. This indicator willremain on while your vehicle is on, whetherthe engine is running or not to indicate yourvehicle is capable of movement (using itselectric motor, engine, or both). Typically,the engine will not start unless the vehicleis cold, a climate control change isrequested, or the accelerator is pressed.
Driving:
The gas engine automatically starts andstops to provide power when needed andto save fuel when not needed. Whilecoasting at low speeds, coming to a stop,or standing, the gas engine normally shutsdown and your vehicle operates inelectric-only mode.
Conditions that may cause the engine tostart up or remain running include:
•Considerable vehicle acceleration.
•Vehicle speed above 85 mph(137 km/h). However, the maximumspeed for electric-only operation maybe lower while driving in hottemperatures or on hilly terrain.
•Ascending a hill.
•Charge level of high voltage battery islow.
•Very high or low outside temperature(to provide system cooling or heating).For Energi vehicles, climate controldemands by passengers may notdirectly cause the engine to run. Thisonly occurs when the high voltagebattery charge is low, or if the outsidetemperature is cold enough to requirethe engine to provide additional heatfor the cabin.
•Engine not warm enough to providepassenger requested cabintemperature.
Stopping:
The gas engine may shut off to conservefuel as you come to a stop. Restarting yourvehicle is not required. Simply step on theaccelerator when you are ready to drive.
Transmission Operation:
Due to the technologically advanced,electronically-controlled continuouslyvariable transaxle, you will not feel shiftchanges like those of a non-hybrid vehicle.
Note:Since engine speed is controlled bythe transmission, it may seem elevated attimes. This is normal hybrid operation andhelps deliver fuel efficiency andperformance.
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Neutral:
It is not recommended to idle the vehiclein neutral (N) for an extended period oftime because this will discharge your highvoltage battery and decrease fueleconomy. The engine will not start or stop,and cannot provide power to the hybridsystem in neutral (N).
Low:
Low (L) is designed to mimic the enhancedengine braking available in non-hybridvehicles. Low gear will produce high enginespeeds to provide necessary enginebraking. This is normal and will not damageyour vehicle. In low gear, the gas enginewill remain on more often than in drive (D).
Reverse:
In reverse (R), vehicle speed is limited to22 mph (35 km/h).
Battery:
Your hybrid is equipped with a high voltagebattery. A cool battery maintains batterylife and provides the best possibleperformance. The high voltage battery iscooled by cabin air drawn from vent holesin the trim panels behind the rear seats.Avoid placing objects at the vent holes thatblock airflow to the high voltage battery.
Engine:
The engine speed in your hybrid is notdirectly tied to your vehicle speed. Yourvehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. Duringheavy accelerations, your hybrid may reachhigh engine speeds (up to 6000 RPM).
In prolonged mountainous driving, you maysee the engine speed changing withoutyour input. This is intentional and maintainsthe battery charge level. You may alsonotice during extended downhill drivingthat your engine continues to run insteadof shutting off.
During this engine braking, the engine stayson, but it is not using any fuel. You may alsohear a slight whine or whistle whenoperating your vehicle. This is the normaloperation of the electric generator in thehybrid system.
During certain events (such as vehicleservicing) your low voltage 12-volt batterymay become disconnected or disabled.Once the battery is reconnected and afterdriving the vehicle, the engine maycontinue to operate for three to fiveseconds after the key is turned to off. Thisis a normal condition.
Braking:
Your hybrid is equipped with standardhydraulic braking and regenerative braking.Regenerative braking is performed by yourtransmission and it captures brake energyand stores it in your high voltage battery.
Driving to Optimize Fuel Economy
Note:Having your engine running is notalways an indication of inefficiency. In somecases, it is actually more efficient thandriving in electric mode.
Your fuel economy should improvethroughout your hybrid's break-in period.As with any vehicle, your driving habits andaccessory usage can significantly impactyour fuel economy. For best results, keepin mind these tips:
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Unique Driving Characteristics
HYBRID VEHICLE FREQUENTLY ASKED QUESTIONS
AnswerQuestion
The high voltage battery is electrically isol-ated from the rest of the vehicle when thekey is off. When you switch the key on, highvoltage contactors inside the battery areclosed to make the electricity available tothe motor and generator and enable thevehicle to drive. The clicks are the sound ofthese contactors as they close and openduring start up and shut down.
What are the series of clicks from the cargoarea when I first turn the key in the ignition?
The vehicle's computer will determine if anengine start is required at key-on. Silent keystart will start the engine if it is necessaryfor cabin heating, windshield defrost, or ifthe outside temperature is low. (For C-MAXEnergi vehicles, the engine may not berequired to operate these functions.)
Why does the engine sometimes start atkey-on?
There are several reasons the engine stayson for an extended amount of time whenyou first start it. One common reason is tomake sure that the emissions componentsare warm enough to minimize tailpipeemissions. As the climate gets cooler, thisengine-on time is extended.
Why does it take a long time before theengine shuts down?
The engine is required to turn on above thisspeed to protect the transmission hard-ware.
Why does my engine never shut downabove 85 mph (137 km/h)
In order to make sure that the climatecontrol system can begin heating the cabinor defrosting the windshield as soon as adriver requests it, the engine coolanttemperature has to be kept sufficiently hot.Keeping the engine on is required to main-tain the correct coolant temperature.
Why does my engine stay on when it isextremely cold outside?
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Unique Driving Characteristics
Your vehicle may not pass the I/M test ifthe service engine soon indicator is on ornot working properly (bulb is burned out),or if the OBD-II system has determinedthat some of the emission control systemshave not been properly checked. In thiscase, the vehicle is not ready for I/Mtesting.
If the vehicle’s engine or transmission hasjust been serviced, or the battery hasrecently run down or been replaced, theOBD-II system may indicate that thevehicle is not ready for I/M testing. Todetermine if the vehicle is ready for I/Mtesting, turn the ignition key to the onposition for 15 seconds without crankingthe engine. If the service engine soonindicator blinks eight times, it means thatthe vehicle is not ready for I/M testing; ifthe service engine soon indicator stays onsolid, it means that your vehicle is readyfor I/M testing.
The OBD-II system checks the emissioncontrol system during normal driving. Acomplete check may take several days.
If the vehicle is not ready for I/M testing,you can perform the following driving cycleconsisting of mixed city and highwaydriving:
1. 15 minutes of steady driving on anexpressway or highway followed by 20minutes of stop-and-go driving with atleast four 30-second idle periods.
2. Allow your vehicle to sit for at leasteight hours with the ignition off. Then,start the vehicle and complete theabove driving cycle. The vehicle mustwarm up to its normal operatingtemperature. Once started, do not turnoff the vehicle until the above drivingcycle is complete.
If the vehicle is still not ready for I/Mtesting, you need to repeat the abovedriving cycle.
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Fuel and Refueling
Charge Port
The charge port is located between thefront left side door and front left wheelwell. There is an indentation located onthe charge port door. Press with yourthumb to open and close the door.
Note:Do not force the charge port dooropen or closed. Forcing the door open orclosed will damage the charge port.
The light ring located around the chargeport indicates the charge status of the highvoltage battery in your vehicle. Divided intofour quadrants, the charge port light ringdisplays the state of charge in 25 percentincrements.
There is a cord acknowledgment featurethat activates when you initiate a chargecycle. The four light quadrants willindividually flash clockwise starting withthe top right light and ending with the topleft, two full times, confirming the systemdetects the charging coupler.
Use the key fob to view the charge statusof your vehicle at any time by pressing theunlock button. The light ring will light upthe corresponding quadrant(s) so that thecurrent state of charge can be determined.If the charge is below 25 percent, the lightring will not light. Do not forget to press thelock button on your key fob to re-lock yourvehicle.
The light ring will also display the currentstate of charge when opening the doors.
Charging
Note:Your vehicle must be in park P tocharge.
To charge the high-voltage battery:
1. Put the vehicle in park P and powerdown the vehicle.
2. With your thumb, press in and releasethe indentation located on the chargeport door and the door will rotate open.
3. Plug the charging coupler into thecharge port receptacle on your vehicle.Make sure the button clicks confirmingthat you have completely engaged thecoupler.
4. Verify that the cord acknowledgmentfeature activates. This indicates thebeginning of a normal charge cycle.
5. If using a 240–volt charging station,follow the instructions on the chargestation to begin the charging process.
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You can modify the lighting ring. See Charge Port Light Ring Settings in the SYNC™ 3 section.
Disconnecting the Charging Coupler
Note:Do not pull the wall plug from thewall while your vehicle is charging. Doing somay damage the outlet and the cord.
1. Remove the lock from the chargingcoupler button.
2. Press the button on the chargingcoupler.
3. While holding the button, remove thecharging coupler from the charge portreceptacle on your vehicle.
4.Close the charge port door by pressingthe indentation on the charge portdoor. Continue pressing the indentationwhile the door rotatescounterclockwise and closes.
HIGH VOLTAGE BATTERY CUT-
OFF SWITCH
The high-voltage shut off operation shutsoff power from the high-voltage batteryafter a collision, or if your vehicle receivesa substantial physical jolt.
To reactivate your vehicle after eitherevent, perform the following steps:
1. Turn the ignition off.
2. Turn the ignition on.
3.If your vehicle is not powered after thissequence, repeat steps 1 and 2 up totwo more times.
For vehicles equipped with a push buttonstart system:
1. Press the START/STOP button toturn ignition off.
2. Press the brake pedal and press theSTART/STOP button.
3.If your vehicle is not powered after thissequence, repeat steps 1 and 2 up totwo more times.
Note:During this process, your vehicle willdetect if the electrical system is safe andreactivate. Once your vehicle determinesthe electrical system safe, you can start yourvehicle as you would normally by eitherturning the ignition key or by pressing thebrake in combination with theSTART/STOP button.
Note:In the event your vehicle does notreactivate after the third key cycle, contactan authorized dealer.
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AUTOMATIC TRANSMISSION
WARNINGS
Always set the parking brake fullyand make sure you shift the gearshiftlever to park (P). Switch the ignitionoff and remove the key whenever you leaveyour vehicle.
Do not apply the brake pedal andaccelerator pedal simultaneously.Applying both pedals simultaneouslyfor more than a few seconds will limitengine rpm, which may result in difficultymaintaining speed in traffic and could leadto serious injury.
Understanding the Shift Positionsof Your Automatic Transmission
Putting your vehicle in gear:
1. Fully press down the brake pedal.
2. Move the selector to the desired gear.
3. Come to a complete stop.
4. Move the selector to park (P).
Park (P)
With the transmission in park (P), yourvehicle locks the transmission andprevents the wheels from turning. Alwayscome to a complete stop before puttingyour vehicle into and out of park (P). Anaudible chime sounds once you select park(P).
When the ignition is turned off, your vehiclewill automatically shift into park (P). If theignition is turned off while the vehicle ismoving, it will first shift into neutral (N)until a slow enough speed is reached. Yourvehicle will then shift into park (P)automatically.
Automatic Return to Park
Note:This feature will not operate whenyour vehicle is in Stay in Neutral mode orneutral tow.
Your vehicle has a safety feature that willautomatically shift your vehicle into park(P) when any of the following conditionsoccur:
•You turn the vehicle off.
•You open the driver's door with yoursafety belt unlatched.
•Your safety belt is unlatched while thedriver's door is open.
If you turn your vehicle off while moving,your vehicle will first shift into neutral (N)until it slows down enough to shift intopark (P) automatically.
Note:If you have waited an extendedperiod of time (2-15 minutes) before startingyour vehicle, unlatching your safety belt willcause this feature to activate, even with thedriver's door closed.
Note:This feature may not work properlyif the door ajar switch is malfunctioning. Ifyour door ajar indicator does not illuminatewhen you open the driver’s door or theindicator illuminates with the driver’s doorclosed, see your authorized dealer.
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