2017 FORD FUSION HYBRID key

Troubleshooting
ActionConditionMessage
No action required. Thismessage should disappearshortly.
Radio requires more thantwo seconds to produceaudio for the selectedchannel.
Acquiring…
If this message does notclear shortly, or with an igni-tion key cycle, your receivermay have a fault. See anauthorized dealer for service.
There is an internal moduleor system failure present.Satellite antenna fault
SIRIUS system failure
Tune to another channel orchoose another preset.The channel is no longeravailable.Invalid Channel
Contact SIRIUS at 1-888-539-7474 to subscribe tothe channel, or tune toanother channel.
Your subscription does notinclude this channel.Unsubscribed Channel
The signal is blocked. Whenyou move into an open area,the signal should return.
The signal is lost from theSIRIUS satellite or SIRIUStower to your vehicleantenna.
No Signal
No action required. Theprocess may take up tothree minutes.
Update of channelprogramming in progress.Updating…
Contact SIRIUS at 1-888-539-7474 to resolvesubscription issues.
Your satellite service is nolonger available.Questions? Call
1-888-539-7474
Use the channel guide toturn off the Lock or Skipfunction on that station.
All the channels in theselected category are eitherskipped or locked.
None found
Check Channel Guide
No action required.SIRIUS has updated thechannels available for yourvehicle.
Subscription Updated
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Audio System

Receiving Calls
Accepting calls
When receiving a call, you can answer thecall by pressing the accept call button onthe steering wheel or use the screen.
To use the screen to accept a callselect:
Menu Item
Accept
Rejecting Calls
When receiving a call, you can reject thecall by pressing the reject call button onthe steering wheel or use the screen.
To use the screen to reject a call select:
Menu Item
Reject
Ignore the call by doing nothing.
Phone Options during an ActiveCall
During an active call, you have more menufeatures that become available, such asputting a call on hold or joining calls.
To access this menu, choose one of theoptions available at the bottom of theaudio display or select More to choosefrom the following options:
Description and actionMenu Item
Switch your vehicle's microphone off. To switch themicrophone on, select the option again.Mic. off
Switch a call from an active hands-free environment toyour cellular phone for a more private conversation. Whenselected, the audio display indicates the call is private.
Privacy
Put an active call on hold. When selected, the audio displayindicates the call is on hold.Hold
Enter numbers using the audio system's numeric keypad(for example, numbers for passwords).Dial a number
Join two separate calls. The system supports a maximumof three callers on a multiparty or conference call.Join calls
1. Select the More option.2. Access the desired contact through the system or usevoice commands to place the second call. Once activelyin the second call, select the More option.3. Scroll to the option to join calls and press the OK button.
Access your phonebook contacts.Phonebook1. Select the More option.2. Scroll to the option for phonebook and press the OKbutton.3. Scroll through your phonebook contacts.
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, First Printing
SYNC™

Description and actionMenu Item
4. Press the OK button again when the desired contactappears in the audio display.5. Press the OK button or dial button to call the selection.
Access your call history log.Call History1. Select the More option.2. Scroll to the option for call history and press the OKbutton.3. Scroll through your call history options (incoming,outgoing or missed).4. Press the OK button again when the desired selectionappears in the audio display.5. Press the OK button or dial button to call the selection.
Accessing Features through thePhone Menu
You can access your call history,phonebook, sent text messages, as wellas access phone and system settings.
1. Press the PHONE button to enter thephone menu.
2. Select one of the options available.
Description and actionDisplay
Enter numbers using the audio system's numeric keypad.Dial a number
Access your downloaded phonebook.Phonebook1. Press the OK button to confirm and enter. You can usethe options at the bottom of the screen to access analphabetical category quickly. You can also use the letterson the audio system's numeric keypad to jump in the list.2. Scroll through your phonebook contacts.3. Press the OK button again when the desired selectionappears in the audio display.4. Press the OK button or dial button to call the selection.
Access any previously dialed, received or missed calls.Call History1. Press the OK button to select.2. Scroll to select incoming, outgoing or missed calls. Pressthe OK button to make your selection.3. Press the OK button or dial button to call the selection.
Select 1 of 10 speed dial entries. To set a speed dial entry,go to the phonebook and then press and hold one of thenumbers on the audio system's numeric keypad.
Speed Dial
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SYNC™

To Access Using Voice Commands
Press the voice button then when prompted say:
Action and DescriptionMenu Item
Say the name of the application after the tone.The app should start. When an app is running through SYNC, youcan press the voice button and speak commands specific to theapp, for example "Play Playlist Road Trip".
mobile (apps |applications)
Use this command to discover the available voice commands.help
SYNC Mobile App Voice Commands
The following voice commands are always available:
Action and DescriptionMenu Item
SYNC prompts you to say the name of anapp to start it on SYNC.mobile (apps | applications)
SYNC lists all of the currently availablemobile apps.list [mobile] (apps | applications)
Searches your connected mobile device forSYNC-compatible mobile apps.find [new] [mobile] (apps | applications)
help
You can say the name of a mobile app at any time to start the mobile app on SYNC.
App Permissions
App permissions are organized by groups.You can grant these group permissionsindividually. You can change a permissiongroup status any time when not driving, byusing the settings menu.
When you launch an app using SYNC, thesystem may ask you to grant certainpermissions, for example:
•To allow your vehicle to provide vehicleinformation to the app such as, but notlimited to: Fuel level, fuel economy, fuelconsumption, engine speed, rainsensor, odometer, VIN, externaltemperature, gear position, tirepressure, and head lamp status.
•To allow your vehicle to provide drivingcharacteristic information such as, butnot limited to: MyKey, seat belt status,engine revolutions per minute, gearposition, braking events, steering wheelangle, and accelerator pedal position.
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SYNC™

Description and ActionDisplay
2. Scroll to browse indexed media files on the device, andthen press the OK button.
Resets the USB index. After the new indexing is complete,you can choose what to play from the USB song library.Reset USB
*You can use the buttons at the bottom of the audio display to jump to a certainalphabetical category quickly. You can also use the letters on the audio system's numerickeypad to jump in the list.
Using Voice Commands
You can access and view your USB songsusing voice commands.
Plug the device into your vehicle's USBport.
Press the voice button and whenprompted, say any of the followingcommands:
Accessing and Viewing USB Media
(browse | search | show) all (album |albums)
(browse | search | show) all (artist |artists)
(browse | search | show) all (genre |genres)
(browse | search | show) all (playlist |playlists)
(browse | search | show) all (song | songs| title | titles | file | files | track | tracks)
(browse | search | show) album ___
(browse | search | show) artist ___
(browse | search | show) genre ___
(browse | search | show) playlist ___
USB 2 (If Equipped)
Your vehicle may come equipped with anadditional USB port. If so, USB 1 is locatedat the front of the vehicle at the bottom ofthe instrument panel. USB 2 is locatedinside the storage compartment of thevehicle's center console.
You can plug in an additional USB deviceinto the second USB port.
You can access both USB devices by usingvoice commands.
To access a USB device press the voicebutton and when prompted say:
Voice command
USB 1
USB 2
Note:SYNC only supports one connectediOS (Apple) devices at a time (whicheverone you plug in first). When you connect asecond iOS device, the systems charges it,but does not support playback from it.
Bluetooth Devices and SystemSettings
You can access these menus using theaudio display. See Using SYNC™ WithYour Phone (page 333).
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SYNC™

911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
•Do not attempt to service or repair thesystem. Have an authorized dealercheck your vehicle.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's user guide for furtherinformation.
•For your safety, some SYNC 3 functionsare speed-dependent. Their use islimited to when your vehicle is travelingat speeds under 3 mph (5 km/h). Makesure that you review your device'smanual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be toodifficult to use while your vehicle is movingso they are restricted from use unless yourvehicle is stationary.
•Screens crowded with information,such as Point of Interest reviews andratings, SiriusXM Traffic and Travel Linksports scores, movie times or skiconditions.
•Any action that requires you to use akeyboard is restricted, such as enteringa navigation destination or editinginformation.
•All lists are limited so the user can viewfewer entries (such as phone contactsor recent phone call entries).
See the following chart for more specificexamples.
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SYNC™ 3

Restricted features
Pairing a Bluetooth phone.Cellular Phone
Browsing of list entries is limited for phone contacts andrecent phone calls.
Editing the keypad code.System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active parkassist are active.
Editing Wi-Fi settings.Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.Text Messages
Using the keyboard to enter a destination.Navigation
Demo navigation route.
Adding or editing Navigation Favorites entries or AvoidAreas.
Creating a SYNC Owner Account
Why do I need a SYNC owner account?
•Essential for keeping up with the latestsoftware and connected features.
•Access to customer support for anyquestions you may have.
•Maintain account permissions.
Visit the website to sign up and register.
Website
owner.ford.comwww.syncmyride.ca
Website
www.syncmaroute.ca
MyFord Mobile™ with EmbeddedModem (If Equipped)
Connect to your vehicle using the MyFordMobile app on your smartphone. Theembedded modem in your vehiclecommunicates with the app and allowsyou to start, lock, unlock and locate yourvehicle remotely. The app also connectsyou with other vehicle resources like aparking locator, roadside assistance, dealerlocations and Ford Support. MyFord Mobile
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, First Printing
SYNC™ 3

Troubleshooting tips
ActionCauseMessage
No action required. Thismessage should disappearshortly.
Radio requires more than twoseconds to produce audio forthe selected channel.
Acquiring Signal
If this message does not clearshortly, or with an ignition keycycle, your receiver may havea fault. See an authorizeddealer for service.
There is an internal module orsystem failure present.Satellite antenna fault
SIRIUS system failure
Tune to another channel orchoose another preset.The channel is no longer avail-able.Invalid Channel
Contact SIRIUS at 1-888-539-7474 to subscribe to thechannel, or tune to anotherchannel.
Your subscription does notinclude this channel.Unsubscribed Channel
The signal is blocked. Whenyou move into an open area,the signal should return.
The signal is lost from theSIRIUS satellite or SIRIUStower to your vehicle antenna.
Satellite acquiringsignal…
No action required. Theprocess may take up to threeminutes.
Update of channel program-ming in progress.Updating…
Contact SIRIUS at 1-888-539-7474 to resolve subscriptionissues.
Your satellite service is nolonger available.Questions? Call 1-888-539-7474
Use the channel guide to turnoff the Lock or Skip function onthat station.
All the channels in the selectedcategory are either skipped orlocked.
None found. Checkchannel guide.
No action required.SIRIUS has updated the chan-nels available for your vehicle.SIRIUS Subscriptionupdated
HD Radio™ Information (IfAvailable)
Note: This feature may not be available inall markets.
To activate HD radio, please see the RadioSettings in the Settings Chapter. SeeSettings (page 437).
Note:HD Radio broadcasts are notavailable in all markets.
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, First Printing
SYNC™ 3