Collision, Damage or Fire Event...............231
Post-Crash Alert System..........................233
Spinout Detection.......................................233
Transporting the Vehicle...........................233
Towing Points................................................234
Customer Assistance
Getting the Services You Need...............235
In California (U.S. Only)............................236
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)......................237
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................238
Getting Assistance Outside the U.S. andCanada........................................................238
Ordering Additional Owner'sLiterature....................................................239
Reporting Safety Defects (U.S.Only)............................................................240
Reporting Safety Defects (CanadaOnly)............................................................240
Fuses
Fuse Specification Chart..........................242
Changing a Fuse............................................251
Maintenance
General Information...................................253
Opening and Closing the Hood..............253
Under Hood Overview...............................254
Engine Oil Dipstick......................................255
Engine Oil Check..........................................255
Oil Change Indicator Reset......................256
Engine Coolant Check...............................256
Automatic Transmission FluidCheck............................................................261
Brake Fluid Check.........................................261
Washer Fluid Check.....................................261
Changing the 12V Battery..........................261
Checking the Wiper Blades.....................263
Changing the Wiper Blades.....................263
Adjusting the Headlamps........................264
Removing a Headlamp..............................265
Changing a Bulb...........................................267
Bulb Specification Chart..........................268
Changing the Engine Air Filter.................270
Vehicle Care
General Information.....................................271
Cleaning Products.........................................271
Cleaning the Exterior....................................271
Waxing..............................................................272
Cleaning the Engine....................................273
Cleaning the Windows and WiperBlades...........................................................273
Cleaning the Interior....................................274
Cleaning the Instrument Panel andInstrument Cluster Lens........................274
Cleaning Leather Seats..............................275
Repairing Minor Paint Damage...............275
Cleaning the Alloy Wheels........................275
Vehicle Storage.............................................276
Wheels and Tires
Tire Sealant and Inflator Kit.....................279
Tire Care..........................................................285
Using Summer Tires..................................300
Using Snow Chains....................................300
Tire Pressure Monitoring System...........301
Technical Specifications..........................304
Capacities and Specific-ations
Engine Specifications................................306
Motorcraft Parts...........................................307
Vehicle Identification Number...............308
Vehicle Certification Label......................309
Transmission Code Designation...........309
Capacities and Specifications.................310
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Table of Contents
Note:Typical road dust, dirt and waterspots will not affect the performance of theautomatic high beam system. However, incold or inclement weather conditions, youwill notice a decrease in the availability ofthe high beam system, especially at startup. If you want to change the beam stateindependently of the system, you mayswitch the high beams on or off using themultifunction switch. Automatic control willresume when conditions are correct.
Note:Modification of the vehicle ride heightsuch as using much larger tires, maydegrade feature performance.
A camera sensor, centrally mountedbehind the windshield of your vehicle,continuously monitors conditions to decidewhen to switch the high beams off and on.
Once the system is active, the high beamswill switch on if:
•the ambient light level is low enough
•there is no traffic in front of the vehicle
•the vehicle speed is greater thanapproximately 32 mph (52 km/h).
The high beams will switch off if:
•the system detects the headlamps ofan approaching vehicle or the taillamps of a preceding vehicle.
•vehicle speed falls belowapproximately 27 mph (44 km/h)
•the ambient light level is high enoughthat high beams are not required
•the system detects severe rain, snowor fog
•the camera is blocked.
Activating the System
Switch the system on using the informationdisplay. See Information Displays (page94). Switch the autolamps on. SeeAutolamps (page 74).
Manually Overriding the System
When the automatic control has activatedthe high beams, pushing or pulling the stalkwill provide a temporary override to lowbeam.
Use the information display menu topermanently deactivate the system, or turnthe lighting control switch from autolampsto headlamps.
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LightingE142451 E169254
Starting System
ActionMessage
A reminder to apply the brake when starting your vehicle.To START Press Brake
The starter has exceeded its cranking time in attempting tostart your vehicle.Cranking Time Exceeded
The starter is attempting to start your vehicle.Engine Start PendingPlease Wait
The system has cancelled the pending start.Pending Start Cancelled
Tire Pressure Monitoring System
ActionMessage
One or more tires on your vehicle has low tire pressure. SeeTire Pressure Monitoring System (page 301).Tire Pressure Low
The tire pressure monitoring system is malfunctioning. If thewarning stays on or continues to come on, contact anauthorized dealer. See Tire Pressure Monitoring System(page 301).
Tire Pressure MonitorFault
A tire pressure sensor is malfunctioning or your spare tire is inuse. For more information on how the system operates underthese conditions, See Tire Pressure Monitoring System(page 301). If the warning stays on or continues to come on,contact an authorized dealer as soon as possible.
Tire Pressure SensorFault
Traction Control
ActionMessage
The status of the traction control system after you switchedit off or on. See Using Traction Control (page 179).Traction Control Off/On
A spinout has occurred and the hazards are on.Spinout DetectedHazards Activated
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Information Displays
•Keep the tires properly inflated andonly use the recommended size.
•Aggressive driving increases theamount of energy required to moveyour vehicle. In general, you canachieve better fuel economy with mildto moderate acceleration anddeceleration. Moderate braking isparticularly important since it allowsyou to maximize the energy capturedby the regenerative braking system.
Additional Tips:
•Do not carry extra loads.
•Be mindful of adding externalaccessories that may increaseaerodynamic drag.
•Observe posted speed limits.
•Perform all scheduled maintenance.
•There is no need to wait for your engineto warm up. The vehicle is ready todrive immediately after starting.
EV+ Mode
Your vehicle will recognize your frequentdestinations and allow for more EV drivingas you approach them. For example, whennearing your home it should be easier tostay in electric mode. The EV indicator willdisplay EV+ when this mode is active. Youshould see this approximately 1/8 mile(200 meters) from a frequent destination.See Information Displays (page 94).
Note:Frequent destinations are learned byyour vehicle after two to four weeks of use.To add a destination immediately, performthe following process: cycle the ignition onfor 2 seconds, but do not start your vehicle,then off for 2 seconds. Repeat the process10 times. This location is now programmedfor EV+. You can clear these destinationswith a Driving History reset through theSettings menu.
Note:You can switch the EV+ feature onor off through the Driver Assist section ofthe Settings menu.
PLUG-IN HYBRID VEHICLE
OPERATION
Plug-in Power Mode and HybridMode
You must plug in your Energi vehicleregularly for optimal use of the highvoltage battery's extended rangecapability. Charging your vehicle addselectrical energy. This energy is used topropel the vehicle in plug-in power mode.
Estimated electric range is shown in bluenext to gasoline range at the bottom of theright information display. You can alsoconfigure MyView to include detailedvehicle range information. See Gauges(page 86).
The system maximizes the use ofelectric-only operation in plug-in powermode. System conditions may requireengine operation; however, the systemuses plug-in power whenever possible.
When your plug-in power is depleted, thepowertrain system will automaticallyswitch to hybrid mode. Hybrid mode usesboth the gasoline engine and electricmotor to power your vehicle and maximizefuel economy.
EV Modes
Your vehicle contains selectableEV modes through the EV buttonlocated on the center of theinstrument panel, below the climatecontrols.
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Unique Driving CharacteristicsE144814
Brake-Shift Interlock Override
WARNINGS
Do not drive your vehicle until youverify that the brake lamps areworking.
When doing this procedure, you needto take the transmission out of park(P) which means your vehicle canroll freely. To avoid unwanted vehiclemovement, always fully set the parkingbrake prior to doing this procedure. Usewheels chocks if appropriate.
If the parking brake is fully released,but the brake warning lamp remainsilluminated, the brakes may not beworking properly. Have your vehiclechecked as soon as possible.
Note:See your authorized dealer as soonas possible if this procedure is used.
Note:For some markets this feature isdisabled.
Note:This feature will only function if your12-volt battery has power. If vehicle batteryvoltage is not sufficient, an external 12-voltpower source (for example, jumper cables,battery charger or jump pack) may berequired to function the interlock overrideswitch.
Use the brake-shift interlock override tomove your transmission from the parkposition in the event of an electricalmalfunction. If your vehicle has a deadbattery, an external power source will berequired.
1. Apply the parking brake and turn yourignition off before performing thisprocedure.
2. Locate your brake-shift interlockaccess slot. The slot is located in yourcenter console storage bin. The accessslot does not have a label.
Note:Make sure that you correctly identifythe access hole as not to damage the mediahub.
3. Using a tool, press and hold the brakeshift interlock switch. The shift buttonson the instrument panel will flash whenyour vehicle is in override mode.
4.With the override switch still held, pressthe neutral button (N) to shift frompark.
5. Release the override button.
6. Your vehicle will remain in Stay inNeutral mode for wrecker towingpurposes or can be shifted to thedesired gear and driven (if possible).
7. Release the parking brake.
If Your Vehicle Gets Stuck In Mudor Snow
Note:Do not rock the vehicle if the engineis not at normal operating temperature ordamage to the transmission may occur.
Note:Do not rock the vehicle for more thana minute or damage to the transmission andtires may occur, or the engine may overheat.
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TransmissionE180636
PRINCIPLE OF OPERATION
WARNINGS
Vehicle modifications involvingbraking system, aftermarket roofracks, suspension, steering system,tire construction and wheel and tire sizemay change the handling characteristicsof your vehicle and may adversely affectthe performance of the electronic stabilitycontrol system. In addition, installing anystereo loudspeakers may interfere withand adversely affect the electronic stabilitycontrol system. Install any aftermarketstereo loudspeaker as far as possible fromthe front center console, the tunnel, andthe front seats in order to minimize the riskof interfering with the electronic stabilitycontrol sensors. Reducing theeffectiveness of the electronic stabilitycontrol system could lead to an increasedrisk of loss of vehicle control, vehiclerollover, personal injury and death.
Remember that even advancedtechnology cannot defy the laws ofphysics. It’s always possible to losecontrol of a vehicle due to inappropriatedriver input for the conditions. Aggressivedriving on any road condition can causeyou to lose control of your vehicleincreasing the risk of personal injury orproperty damage. Activation of theelectronic stability control system is anindication that at least some of the tireshave exceeded their ability to grip the road;this could reduce the operator’s ability tocontrol the vehicle potentially resulting ina loss of vehicle control, vehicle rollover,personal injury and death. If your electronicstability control system activates, SLOWDOWN.
The system automatically turns on eachtime you switch the ignition on.
If a fault occurs in either the stabilitycontrol or the traction control system, youmay experience the following conditions:
•The stability and traction control lightilluminates steadily.
•The stability control and tractioncontrol systems do not enhance yourvehicle's ability to maintain traction ofthe wheels.
If a driving condition activates either thestability control or the traction controlsystem you may experience the followingconditions:
•The stability and traction control lightflashes.
•Your vehicle slows down.
•Reduced engine power.
•A vibration in the brake pedal.
•The brake pedal is stiffer than usual.
•If the driving condition is severe andyour foot is not on the brake, the brakepedal may move as the system applieshigher brake force.
The stability control system has severalfeatures built into it to help you maintaincontrol of your vehicle:
Electronic Stability Control
The system enhances your vehicle’s abilityto prevent skids or lateral slides byapplying brakes to one or more of thewheels individually and, if necessary,reducing engine power.
Traction Control
The system enhances your vehicle’s abilityto maintain traction of the wheels bydetecting and controlling wheel spin. SeeUsing Traction Control (page 179).
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Stability Control
•The anti-lock brake system isactivated.
•The traction control system isactivated.
ACTIVE PARK ASSIST
Parallel Parking, PerpendicularParking, Parallel Park Out Assist
WARNINGS
You must remain in your vehiclewhen the system turns on. At alltimes, you are responsible forcontrolling your vehicle, supervising thesystem and intervening, if required. Failureto take care may result in the loss ofcontrol of your vehicle, serious personalinjury or death.
The sensors may not detect objectsin heavy rain or other conditions thatcause interference.
Active park assist does not apply thebrakes under any circumstances.
At all times, you are responsible forcontrolling your vehicle, supervisingthe system and intervening, ifrequired. Failure to take care may result inthe loss of control of your vehicle, seriouspersonal injury or death.
The system detects an available parallelor perpendicular parking space andautomatically steers your vehicle into thespace (hands-free) while you control theaccelerator, gearshift and brakes. Thesystem visually and audibly guides you topark your vehicle.
If you are uncomfortable with the proximityto any vehicle or object, you may chooseto override the system.
Parallel Park Out Assist automaticallysteers your vehicle out of a parallel parkingspace (hands-free) while you control theaccelerator, gearshift and brakes. Thesystem visually and audibly guides you toenter traffic.
Note:The Blind Spot Information Systemdoes not detect traffic alongside or behindyour vehicle during a park assist maneuver.
The system may not correctly operate inany of the following conditions:
•You use a spare tire or a tiresignificantly worn more than the othertires.
•One or more tires are improperlyinflated.
•You try to park on a tight curve.
•Something passes between the frontbumper and the parking space (apedestrian or cyclist).
•The edge of the neighboring parkedvehicle is high off the ground (forexample, a bus, tow truck or flatbedtruck).
•The weather conditions are poor(heavy rain, snow, fog, etc).
Note:Keep the sensors, located on thebumper or fascia, free from snow, ice andlarge accumulations of dirt. Covered sensorscan affect the system's accuracy. Do notclean the sensors with sharp objects.
Note:The sensors may not detect objectswith surfaces that absorb ultrasonic wavesor cause ultrasonic interference (motorcycleexhaust, truck air brakes or horns).
Do not use the system if:
•You have attached a bike rack, traileror other object near the sensors on thefront or rear of your vehicle.
•You have attached an overhangingobject (surfboard) to the roof.
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Parking Aids
The system does not offer a particular space
The sensors may be covered (for example, snow, ice or dirt buildup). Covered sensorscan affect the system's functionality.
There is not enough room in the parking space for your vehicle to safely park.
There is not enough space for the parking maneuver on the opposite side of the parkingspace.
The parking space is farther than 5 ft (1.5 m) or closer than 16 in (0.4 m) away.
Your vehicle is going faster than 22 mph (35 km/h) for parallel and 19 mph (30 km/h)for perpendicular parking.
The system does not position the vehicle where I want in the space
Your vehicle is rolling in the opposite direction of the transmission (rolling forward withreverse [R] selected).
An irregular curb along the parking space prevents the system from aligning your vehicleproperly.
Vehicles or objects bordering the space may not be positioned correctly.
You pulled your vehicle too far past the parking space.
The tires may not be installed or maintained correctly (not inflated correctly, impropersize, or of different sizes).
A repair or alteration has changed detection capabilities.
A parked vehicle has a high attachment (salt sprayer, snowplow or moving truck bed).
The parking space length or position of parked objects changed after your vehicle passed.
The temperature around your vehicle changes quickly (driving from a heated garageinto the cold, or after leaving a car wash).
REAR VIEW CAMERA
WARNINGS
The rear view camera system is areverse aid supplement device thatstill requires the driver to use it inconjunction with the interior and exteriormirrors for maximum coverage.
WARNINGS
Objects that are close to eithercorner of the bumper or under thebumper, might not be seen on thescreen due to the limited coverage of thecamera system.
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Parking Aids