2017 FORD FUSION HYBRID key battery

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty. The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare, ifprovided with the vehicle (exceptvehicles supplied with a tire inflationkit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (7.6 L) of gasoline or 5 gal(18.9 L) of diesel fuel to a disabledvehicle. Roadside Assistance limits fueldelivery service to two no-chargeoccurrences within a 12-month period.
•Winch out — available within 100 ft(30.5 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearest
authorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicle isoperational but the trailer is not, then thetrailer does not qualify for any roadsideservices.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States Ford vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States Ford vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Company ofCanada, Limited offers a complimentaryroadside assistance program. This programis eligible within Canada or the continentalUnited States.
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Roadside Emergencies

This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle.
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold in Canada: UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference.
In Canada, this card is found in theWarranty Guide in the glove compartmentof your vehicle.
Vehicles Sold in Canada: RoadsideAssistance Program Coverage
The service is available 24 hours a day,seven days a week.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage.
For complete program coverage detailsyou may contact your dealer, you can callus in Canada at 1-800-665-2006, or visitour website at www.ford.ca.
HAZARD WARNING FLASHERS
Note:If used when the vehicle is notrunning, the battery will lose charge. Theremay be insufficient power to restart yourvehicle.
The hazard warning button islocated on the instrument panel.Use it when your vehicle iscreating a safety hazard for othermotorists.
•Press the button to turn on the hazardwarning function, and the front andrear direction indicators will flash.
•Press the button again to turn themoff.
FUEL SHUTOFF
WARNING
Failure to inspect and, if necessary,repair fuel leaks after a collision mayincrease the risk of fire and seriousinjury. Ford Motor Company recommendsthat the fuel system be inspected by anauthorized dealer after any collision.
In the event of a moderate to severecollision, this vehicle has a fuel pumpshut-off feature that stops the flow of fuelto the engine. Not every impact will causea shut-off.
Should your vehicle shut off after acollision, you may restart your vehicle.
For vehicles equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3. Check the information display for theReady to Drive light as the gasolineengine may not start, but the electricmotor may be running. If you do not seethe Ready to Drive light, repeat Steps1 and 2 up to two more times.
For vehicles equipped with a push buttonstart system:
1. Press the push button start to switchoff the ignition.
2. Press the brake pedal and press thepush button start to switch on theignition.
3. Check the information display for theReady to Drive light as the gasolineengine may not start, but the electricmotor may be running. If you do not seethe Ready to Drive light, repeat Steps1 and 2 up to two more times.
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Roadside Emergencies

Crashes
A crash or impact significant enough torequire an emergency response forconventional vehicles would also requirethe same response for an electric orhybrid-electric vehicle.
If possible
•Move your car to a safe, nearbylocation and remain on the scene.
•Roll down the windows before shuttingyour vehicle off.
•Place your vehicle in Park, set theparking brake, turn off the vehicle,activate the hazard lights, and moveyour key(s) at least 16 feet (5 meters)away from the vehicle.
Always
•Call 911 if assistance is needed andadvise that an electric or hybrid-electricvehicle is involved.
•Do not touch exposed electricalcomponents or the enginecompartment, as a shock hazard mayexist.
•Avoid contact with leaking fluids andgases, and remain out of the way ofoncoming traffic until emergencyresponders arrive.
•When emergency responders arrive,tell them that the vehicle involved is anelectric vehicle or hybrid vehicle.
Fires
As with any vehicle, call 911 immediately ifyou see sparks, smoke or flames comingfrom the vehicle.
•Exit the vehicle immediately.
•Advise 911 that an electric orhybrid-electric vehicle is involved.
•As with any vehicle fire, do not inhalesmoke, vapors or gas from the vehicle,as they may be hazardous.
•Remain a safe distance from thevehicle and try to stay clear of thesmoke.
•Stay out of the roadway and stay outof the way of any oncoming trafficwhile awaiting the arrival of emergencyresponders.
Post-Incident
•Do not store a severely damagedvehicle with a lithium-ion battery insidea structure or within 50 feet (15meters) of any structure or vehicle.
•Make sure that passenger and cargocompartments remain ventilated (i.e.open window, door or trunk).
•For vehicles in the United States, notifyFord Motor Company 1-800-392-3673(then follow the prompts on the voiceresponse menu), an authorized Forddealer or service center as soon aspossible as there may be other stepsto secure and discharge thehigh-voltage battery.
•For vehicles in Canada, notify FordMotor Company 1-800-565-3673(then follow the prompts on the voiceresponse menu), an authorized Forddealer or service center as soon aspossible as there may be other stepsto secure and discharge thehigh-voltage battery.
•Call 911 if you observe leaking fluids,sparks, smoke or flames, or heargurgling or bubbling from thehigh-voltage battery.
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Roadside Emergencies

To call a number in your contacts,select:
Action and DescriptionMenu Item
You can then select thename of the contact youwant to call. Any numbersstored for that contactdisplay along with anystored contact photos. Youcan then select thenumber that you want tocall. The system begins thecall.
Contacts
To call a number from your recent calls,select:
Action and DescriptionMenu Item
You can then select anentry that you want to call.The system begins the call.
Recent CallList
To call a number that is not stored inyour phone, select:
Action and DescriptionMenu Item
Select the digits of thenumber you wish to call.PhoneKeypad
The system begins the call.Call
Pressing the backspace button deletes thelast digit you typed.
Receiving Calls
During an incoming call, an audible tonesounds. Caller information appears in thedisplay if it is available.
To accept the call, select:
Menu Item
Accept
Note:You can also accept the call bypressing the phone button on the steeringwheel.
To reject the call, select:
Menu Item
Reject
Note:You can also reject the call bypressing the phone button on the steeringwheel.
Ignore the call by doing nothing. SYNC 3logs it as a missed call.
During a Phone Call
During a phone call, the contacts nameand number display on the screen alongwith the call duration.
The phone status items are also visible:
•Signal Strength.
•Battery.
•911 Assist (United States and CanadaOnly). See Settings (page 437).
You can select any of the following duringan active phone call:
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SYNC™ 3

Door Keypad Code
Select this button to add or erase apersonal door keypad code. To add orerase a personal code, you first need to
enter the five-digit factory set code. Youcan find this code on the owner's walletcard in the glove box or from yourauthorized dealer.
Camera Settings
To make adjustments using the touchscreen, select:
Action and DescriptionMessage
Camera Settings
Then select from the following:
You can enable or disable this option using the slider.Rear CameraDelay
You can find more information on the rear-view camera system in the parking aids chapterof your owner manual.
Onboard Modem Serial Number (ESN)
Selecting this button on the settings menushows you the ESN number for yoursystem. You need this number for certainregistrations such as Satellite Radio.
Charge Port Light (If Equipped)
To make adjustments using the touchscreen, select:
Action and DescriptionMenu Item
Charge Port Light
You can then select:
Illuminates when plugging in, opening doors, pressing theunlock button on your remote and while charging.On
Does not illuminate.Off
Illuminates only when plugging in, opening doors, orpressing the unlock button on your remote.Limited
Note:Details on the charge port lightfunctions are in another chapter. See HighVoltage Battery (page 162).
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SYNC™ 3

A
A/CSee: Climate Control..........................................116About This Manual...........................................7ABSSee: Brakes............................................................174ABS driving hintsSee: Hints on Driving With Anti-LockBrakes.................................................................175Accessories....................................................462Exterior Style.......................................................462Interior Style........................................................462Lifestyle.................................................................462Peace of Mind.....................................................462AccessoriesSee: Replacement PartsRecommendation............................................12ACCSee: Using Adaptive Cruise Control............196Active Park Assist.........................................186Deactivating the Active Park AssistFeature..............................................................190Parallel Parking, Perpendicular Parking,Parallel Park Out Assist..............................186Troubleshooting the System.........................190Adjusting the Headlamps........................264Horizontal Aim Adjustment...........................265Vertical Aim Adjustment................................264Adjusting the Steering Wheel....................67Power Tilt and Telescope SteeringColumn................................................................67Airbag Disposal...............................................47Air ConditioningSee: Climate Control..........................................116Air FilterSee: Changing the Engine Air Filter.............270AlarmSee: Anti-Theft Alarm........................................66Ambient Lighting...........................................80Anti-Theft Alarm............................................66Arming the Alarm................................................66Disarming the Alarm...........................................66Appendices...................................................484Apps.................................................................434..................................................................................434SiriusXM Traffic and Travel Link...................436
Audible Warnings and Indicators.............93Headlamps On Warning Chime......................93Keyless Warning Alert.........................................93Parking Brake On Warning Chime..................93Audio Control..................................................68MODE.......................................................................69Seek, Next or Previous.......................................69Audio System.................................................314General Information..........................................314Audio Unit - Vehicles With: AM/FM/CD/SYNC/Satellite Radio...............................317Audio Unit - Vehicles With: AM/FM/CD....................................................................315Audio Unit - Vehicles With: Sony AM/FM/CD............................................................319Menu Structure..................................................320Autolamps.........................................................74Windshield Wiper ActivatedHeadlamps.........................................................74Automatic Climate Control - VehiclesWith: Sony Audio System........................117Automatic Climate Control - VehiclesWithout: Sony Audio System.................116Automatic High Beam Control..................76Activating the System.........................................77Manually Overriding the System.....................77Automatic Transmission............................170Brake-Shift Interlock Override........................172If Your Vehicle Gets Stuck In Mud orSnow...................................................................172Understanding the Shift Positions of YourAutomatic Transmission.............................170Automatic Transmission FluidCheck.............................................................261Autowipers.........................................................71Autowipers Settings............................................72Auxiliary Power Points.................................137110 Volt AC Power Point....................................13712 Volt DC Power Point......................................137Locations................................................................137
B
BatterySee: Changing the 12V Battery......................261Blind Spot Information System.............208Switching the System Off and On...............210System Errors.......................................................210
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Index

Using the System..............................................208Bonnet LockSee: Opening and Closing the Hood..........253Booster Seats..................................................25Types of Booster Seats......................................26Brake Fluid Check.........................................261Brakes................................................................174General Information...........................................174Breaking-In.....................................................224Bulb Specification Chart..........................268
C
Cabin Air Filter.................................................121California Proposition 65..............................11Capacities and Specifications.................310Specifications......................................................310Car WashSee: Cleaning the Exterior................................271Center Console..............................................139Center Console with Rotary Control...........139Changing a Bulb...........................................267Headlamp.............................................................267LED Lamps...........................................................267License Plate Lamp..........................................268Reversing Lamp..................................................267Changing a Fuse............................................251Fuses........................................................................251Changing the 12V Battery..........................261Changing the Engine Air Filter.................270Changing the Wiper Blades.....................263Charging the High Voltage Battery........164Energi Vehicles....................................................164Checking MyKey System Status...............56MyKey Distance....................................................56Number of Admin Keys......................................56Number of MyKeys..............................................56Checking the Wiper Blades......................263Child Restraint and SeatbeltMaintenance..................................................37Child Restraint Positioning..........................27Child Safety.......................................................16General Information.............................................16Child Safety Locks.........................................28Left-Hand Side......................................................29Right-Hand Side...................................................29Cleaning Leather Seats..............................275Cleaning Products.........................................271
Cleaning the Alloy Wheels........................275Cleaning the Engine....................................273Cleaning the Exterior....................................271Exterior Chrome Parts......................................272Exterior Plastic Parts.........................................272Stripes or Graphics............................................272Underbody............................................................272Under Hood..........................................................272Cleaning the Instrument Panel andInstrument Cluster Lens.........................274Cleaning the Interior....................................274Cleaning the Windows and WiperBlades............................................................273Clearing All MyKeys.......................................56Climate............................................................398Climate Control..............................................116Climate Controlled Seats..........................130Cooled Seats........................................................130Collision, Damage or Fire Event...............231Guidance for Ford Motor Company Electricand Hybrid-Electric Vehicles EquippedWith High Voltage Batteries.......................231Coolant CheckSee: Engine Coolant Check............................256Crash Sensors and Airbag Indicator.......46Creating a MyKey............................................55Programming or Changing ConfigurableSettings...............................................................56Cross Traffic Alert.........................................210False Alerts............................................................213Switching the System Off and On................213System Errors.......................................................213System Lights, Messages and AudibleAlerts...................................................................212System Limitations............................................212Using the System...............................................210Cruise Control.................................................69Principle of Operation.......................................195Type 1........................................................................69Type 2.......................................................................69Cruise controlSee: Using Cruise Control................................195Customer Assistance.................................235
D
Data Recording..................................................9Event Data Recording..........................................10
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Index

Hood LockSee: Opening and Closing the Hood..........253Hybrid Vehicle Frequently AskedQuestions......................................................151Hybrid Vehicle Operation..........................146Battery:....................................................................147Braking:...................................................................147Driving:....................................................................146Driving to Optimize Fuel Economy...............147Engine:.....................................................................147EV+ Mode..............................................................148Starting:.................................................................146Stopping:...............................................................146Transmission Operation:.................................146
I
In California (U.S. Only)............................236Information Display Control.......................70Information Display Control Features..........70Information Displays....................................94General Information............................................94Information Messages................................103Active Park............................................................103Adaptive Cruise Control...................................104AdvanceTrac™....................................................104Airbag......................................................................105Alarm......................................................................105Automatic Engine Shutdown........................105Battery and Charging System (12volt)....................................................................106Battery and Charging System (HighVoltage)............................................................106Blind Spot Information and Cross TrafficAlert System....................................................107Doors and Locks..................................................107Driver Alert............................................................108Fuel..........................................................................108Hill Start Assist...................................................109Keys and Intelligent Access............................109Lane Keeping System........................................110Maintenance.........................................................110MyKey........................................................................111Park Aid....................................................................112Park Brake...............................................................112Power Steering.....................................................113Pre-Collision Assist.............................................113Remote Start.........................................................113
Seats.........................................................................113Starting System ...................................................114Tire Pressure Monitoring System...................114Traction Control...................................................114Transmission.........................................................115Installing Child Restraints.............................17Child Seats...............................................................17Using Lap and Shoulder Belts..........................18Using Lower Anchors and Tethers forCHildren (LATCH)............................................22Using Tether Straps.............................................24Instrument Cluster........................................86Instrument Lighting Dimmer......................75Vehicles With Front Fog Lamps......................75Vehicles Without Front Fog Lamps...............75Interior Lamps.................................................78Front Interior Lamp..............................................78Rear Interior Lamp..............................................80Interior Luggage CompartmentRelease............................................................63Interior Mirror...................................................84Auto-Dimming Mirror.........................................84Introduction.........................................................7
J
Jump Starting the Vehicle........................229Connecting the Jumper Cables....................229Jump Starting......................................................230Preparing Your Vehicle.....................................229Removing the Jumper Cables.......................230
K
Keyless Entry.....................................................61SECURICODE™ Keyless Entry Keypad.........61Keyless Starting.............................................141Ignition Modes......................................................141Keys and Remote Controls........................48
L
Lane Keeping System................................204Switching the System On and Off..............205Lighting Control...............................................73Headlamp Flasher................................................74High Beams.............................................................73
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Index