
Unique Driving Character-istics
Hybrid Vehicle Operation..........................146
Plug-In Hybrid Vehicle Operation..........148
EcoSelect........................................................150
Hybrid Vehicle Frequently AskedQuestions.....................................................151
Fuel and Refueling
Safety Precautions.......................................153
Fuel Quality....................................................154
Fuel Filler Funnel Location........................155
Running Out of Fuel.....................................155
Refueling..........................................................156
Fuel Consumption.......................................158
Emission Control System..........................159
High Voltage Battery
General Information....................................162
Charging the High Voltage Battery........164
High Voltage Battery Cut-OffSwitch..........................................................169
Transmission
Automatic Transmission............................170
Brakes
General Information....................................174
Hints on Driving With Anti-LockBrakes............................................................175
Electric Parking Brake..................................175
Hill Start Assist...............................................177
Traction Control
Principle of Operation.................................179
Using Traction Control................................179
Stability Control
Principle of Operation................................180
Using Stability Control................................181
Parking Aids
Principle of Operation.................................182
Rear Parking Aid............................................182
Front Parking Aid..........................................183
Side Sensing System..................................184
Active Park Assist.........................................186
Rear View Camera........................................191
Cruise Control
Principle of Operation.................................195
Using Cruise Control....................................195
Using Adaptive Cruise Control................196
Driving Aids
Driver Alert.....................................................203
Lane Keeping System................................204
Blind Spot Information System.............208
Cross Traffic Alert.........................................210
Steering............................................................213
Pre-Collision Assist......................................214
Load Carrying
Load Limit........................................................218
Towing
Towing a Trailer.............................................223
Towing the Vehicle on Four Wheels......223
Driving Hints
Breaking-In.....................................................224
Economical Driving.....................................224
Driving Through Water...............................225
Floor Mats.......................................................225
Roadside Emergencies
Roadside Assistance...................................227
Hazard Warning Flashers..........................228
Fuel Shutoff...................................................228
Jump Starting the Vehicle........................229
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Table of Contents

Electric Park Brake
Lights when the electric parkingbrake malfunctions.
Engine or Motor CoolantTemperature
Lights when the engine or motorcooling system is overheating.Stop your vehicle in a safe placeand have an authorized dealer check thesystem.
Engine Oil
If it lights with the engine runningor when you are driving, thisindicates a malfunction. Stopyour vehicle as soon as it is safe to do soand switch the engine off. Check the engineoil level. See Engine Oil Check (page 255).
Note:Do not resume your trip if it lights,even if the oil level is correct. Have anauthorized dealer check the systemimmediately.
EV Now
Lights when you switch on thisfeature. See Plug-In HybridVehicle Operation (page 148).
EV Later
Lights when you select thisfeature. See Plug-In HybridVehicle Operation (page 148).
Fasten Seatbelt
Lights and a chime sounds toremind you to fasten yourseatbelt. See SeatbeltReminder (page 35).
Front Airbag
Lights when you start yourvehicle. If it continues to flash orremains on, it indicates amalfunction. Have an authorized dealercheck the system.
Front Fog Lamps (If Equipped)
Lights when you switch on thefront fog lamps.
Grade Assist (If Equipped)
Lights when you switch on thegrade assist function.
Heads Up Display (If Equipped)
A red beam of lights appears onthe windshield in certaininstances when using adaptivecruise control or the collision warningsystem. To make sure the display works,it will also appear momentarily when youstart your vehicle.
High Beam
Lights when you switch on thehigh-beam headlamps. Flasheswhen you use the headlampflasher.
Hood Ajar
Lights when the ignition is on andthe hood is not completelyclosed.
Lane Keeping Aid (If Equipped)
Lights when you activate thelane keeping system.
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Instrument ClusterE146190 E144814 E151263 E144523 E156133 E159324 E144813

Settings
Menu level 6Menu level 5Menu level 4Menu level 3Menu level 2
—On or OffTraction CtrlDriver Assist
—On or OffBlindspot
—On or OffCross Traffic
—Adaptive orNormalCruise Control
—On or OffECO Cruise*
—On or OffDriver Alert
—On or OffHill StartAssist
Alert only, Aid only or Alert + AidModeLane KeepingSysHigh, Normal or LowIntensity
—On or OffEV+ Mode
High, Normal or LowAlert SensitivityPre-Collision
—On or OffFront Park Aid
—On or OffRear Park Aid
Hold OK to ResetTire Monitor
—On or OffAuto EngineOffVehicle
—On or OffEasy Entry /Exit
On or OffAuto HighbeamLighting
Select time intervalAutolamp Delay
On or OffDaytime Lights
On or OffAutolockLocks
On or OffAutounlock
On or OffMislock
All doors or Driver doorRemote Unlocking
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Information Displays

The system notifies you to stay in your lanethrough the steering system and theinstrument cluster display when the frontcamera detects an unintentional drift outof your lane is likely to occur. The systemautomatically detects and tracks the roadlane markings using a camera mountedbehind the interior rear view mirror.
Switching the System On and Off
Note:The system on or off setting is storeduntil it is manually changed, unless a MyKeyis detected. If the system detects a MyKeyit defaults to on and the mode is set to Alert.
Note:If a MyKey is detected, pressing thebutton will not affect the on or off status ofthe system.
Press the button on the steeringwheel stalk to switch the systemon or off.
System Settings
The system has optional setting menusavailable. The system stores thelast-known selection for each of thesesettings. You do not need to readjust yoursettings each time you turn on the system.
Mode: This setting allows you to selectwhich of the system features you canenable.
Alert only – Provides a steering wheelvibration when the system detects anunintended lane departure.
Aid only – Provides an assistance steeringtorque input toward the lane center whenthe system detects an unintended lanedeparture.
AlertA
AidB
Alert + Aid – Provides an assistancesteering torque input toward the lanecenter. If your vehicle continues drifting outof the lane, the system provides a steeringwheel vibration.
Note:The alert and aid diagrams illustrategeneral zone coverage. They do not provideexact zone parameters.
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Driving AidsE144813 E165515 E165516 E165517

UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorizedCanadian dealers. In those cases whereyou continue to feel that the efforts by Fordof Canada and the authorized dealer toresolve a factory-related vehicle serviceconcern have been unsatisfactory, Ford ofCanada participates in an impartial thirdparty mediation/arbitration programadministered by the Canadian MotorVehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
In the CAMVAP program, impartialthird-party arbitrators conduct hearings atmutually convenient times and places inan informal environment. These impartialarbitrators review the positions of theparties, make decisions and, whenappropriate, render awards to resolvedisputes. CAMVAP decisions are fast, fair,and final as the arbitrator’s award isbinding on both you and Ford of Canada.
CAMVAP services are available in allCanadian territories and provinces. Formore information, without charge orobligation, call your CAMVAP ProvincialAdministrator directly at 1-800-207-0685or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreigncountry, contact the appropriate foreignembassy or consulate. These officials caninform you of local vehicle registrationregulations and where to find unleadedfuel.
If you cannot find unleaded fuel or can onlyget fuel with an anti-knock index lowerthan is recommended for your vehicle,contact our Customer Relationship Center.
The use of leaded fuel in your vehiclewithout proper conversion may damagethe effectiveness of your emission controlsystem and may cause engine knocking orserious engine damage. Ford MotorCompany or Ford of Canada is notresponsible for any damage caused by useof improper fuel. Using leaded fuel mayalso result in difficulty importing yourvehicle back into the United States.
If your vehicle must be serviced while youare traveling or living in Asia-Pacific Region,Sub-Saharan Africa, U.S. Virgin Islands,Central America, the Caribbean, and Israel,contact the nearest authorized dealer. Ifthe authorized dealer cannot help you,contact:
FORD MOTOR COMPANYCustomer Relationship Center1555 Fairlane DriveFairlane Business Park #3Allen Park, Michigan 48101U.S.A.Telephone: (313) 594-4857Fax: (313) 390-0804Email: [email protected]
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Customer Assistance

For customers in Guam, theCommonwealth of the Northern MarianaIslands (CNMI), America Samoa, and theU.S. Virgin Islands, please feel free to callour Toll-Free Number: (800) 841-FORD(3673).
If your vehicle must be serviced while youare traveling or living in Puerto Rico,contact the nearest authorized dealer. Ifthe authorized dealer cannot help you,contact:
FORD MOTOR COMPANYCustomer Relationship Center1555 Fairlane DriveFairlane Business Park #3Allen Park, Michigan 48101U.S.A.Telephone: (800) 841-FORD (3673)FAX: (313) 390-0804Email: [email protected]
If your vehicle must be serviced while youare traveling or living in the Middle East,contact the nearest authorized dealer. Ifthe authorized dealer cannot help you,contact:
FORD MOTOR COMPANYCustomer Relationship Center1555 Fairlane DriveFairlane Business Park #3Allen Park, Michigan 48101U.S.A.
Ford: 80004443673Lincoln: 80004441067If calling from the UAE: 80004441066If calling from the Kingdom of SaudiArabia: 8008443673If calling from Kuwait: 22280384
FAX: +971 4 3327266Email: [email protected]
If you buy your vehicle in North Americaand then relocate to any of the abovelocations, register your vehicleidentification number (VIN) and newaddress with Ford Motor Company byemailing [email protected].
If you are in another foreign country,contact the nearest authorized dealer. Inthe event your inquiry is unresolved,communicate your concern with thedealership’s Sales Manager, ServiceManager or Customer Relations Manager.If you require additional assistance orclarification, please contact the respectiveCustomer Relationship Center aspreviously listed.
Customers in the U.S. should call1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,contact Helm, Incorporated at:
HELM, INCORPORATED47911 Halyard DrivePlymouth, Michigan 48170Attention: Customer Service
Or to order a free publication catalog, calltoll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reachedby their website:
www.helminc.com
(Items in this catalog may be purchasedby credit card, check or money order.)
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Customer Assistance

Hood LockSee: Opening and Closing the Hood..........253Hybrid Vehicle Frequently AskedQuestions......................................................151Hybrid Vehicle Operation..........................146Battery:....................................................................147Braking:...................................................................147Driving:....................................................................146Driving to Optimize Fuel Economy...............147Engine:.....................................................................147EV+ Mode..............................................................148Starting:.................................................................146Stopping:...............................................................146Transmission Operation:.................................146
I
In California (U.S. Only)............................236Information Display Control.......................70Information Display Control Features..........70Information Displays....................................94General Information............................................94Information Messages................................103Active Park............................................................103Adaptive Cruise Control...................................104AdvanceTrac™....................................................104Airbag......................................................................105Alarm......................................................................105Automatic Engine Shutdown........................105Battery and Charging System (12volt)....................................................................106Battery and Charging System (HighVoltage)............................................................106Blind Spot Information and Cross TrafficAlert System....................................................107Doors and Locks..................................................107Driver Alert............................................................108Fuel..........................................................................108Hill Start Assist...................................................109Keys and Intelligent Access............................109Lane Keeping System........................................110Maintenance.........................................................110MyKey........................................................................111Park Aid....................................................................112Park Brake...............................................................112Power Steering.....................................................113Pre-Collision Assist.............................................113Remote Start.........................................................113
Seats.........................................................................113Starting System ...................................................114Tire Pressure Monitoring System...................114Traction Control...................................................114Transmission.........................................................115Installing Child Restraints.............................17Child Seats...............................................................17Using Lap and Shoulder Belts..........................18Using Lower Anchors and Tethers forCHildren (LATCH)............................................22Using Tether Straps.............................................24Instrument Cluster........................................86Instrument Lighting Dimmer......................75Vehicles With Front Fog Lamps......................75Vehicles Without Front Fog Lamps...............75Interior Lamps.................................................78Front Interior Lamp..............................................78Rear Interior Lamp..............................................80Interior Luggage CompartmentRelease............................................................63Interior Mirror...................................................84Auto-Dimming Mirror.........................................84Introduction.........................................................7
J
Jump Starting the Vehicle........................229Connecting the Jumper Cables....................229Jump Starting......................................................230Preparing Your Vehicle.....................................229Removing the Jumper Cables.......................230
K
Keyless Entry.....................................................61SECURICODE™ Keyless Entry Keypad.........61Keyless Starting.............................................141Ignition Modes......................................................141Keys and Remote Controls........................48
L
Lane Keeping System................................204Switching the System On and Off..............205Lighting Control...............................................73Headlamp Flasher................................................74High Beams.............................................................73
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Index

Pairing a Phone for the First Time...............333Pairing Subsequent Phones..........................334Phone Options during an Active Call..........337Phone Voice Commands................................335Receiving Calls....................................................337System Settings.................................................343Text Messaging...................................................339Using Traction Control................................179Switching the System Off................................179System Indicator Lights andMessages..........................................................179Using a Switch.....................................................179Using the Information DisplayControls.............................................................179Using Voice Recognition............................331Audio Voice Commands.................................382Climate Voice Commands.............................383Initiating a Voice Session.................................331Mobile App Voice Commands......................386Navigation Voice Commands.......................385Phone Voice Commands................................383SiriusXM Traffic and Travel Link VoiceCommands.....................................................386System Interaction and Feedback..............332Voice Settings Commands............................387Utilizing the Mediation/ArbitrationProgram (Canada Only)........................238
V
Vehicle Care.....................................................271General Information...........................................271Vehicle Certification Label......................309Vehicle Identification Number...............308Vehicle Storage.............................................27612V Battery............................................................277Body........................................................................276Brakes.....................................................................277Cooling System...................................................277Engine.....................................................................276Fuel System..........................................................277General...................................................................276Miscellaneous......................................................277Removing Vehicle From Storage..................277Tires.........................................................................277VentilationSee: Climate Control..........................................116
VINSee: Vehicle Identification Number...........308Voice Control...................................................69
W
Warning Lamps and Indicators................89Adaptive Cruise Control....................................90Anti-Lock Braking System................................90Battery.....................................................................90Blind Spot Monitor..............................................90Brake System........................................................90Cruise Control.......................................................90Direction Indicator...............................................90Door Ajar.................................................................90EcoSelect................................................................90Electric Park Brake................................................91Engine Oil.................................................................91Engine or Motor Coolant Temperature.........91EV Later....................................................................91EV Now.....................................................................91Fasten Seatbelt.....................................................91Front Airbag.............................................................91Front Fog Lamps...................................................91Grade Assist............................................................91Heads Up Display..................................................91High Beam...............................................................91Hood Ajar.................................................................91Lane Keeping Aid..................................................91Low Fuel Level.......................................................92Low Tire Pressure Warning...............................92Parking Lamps......................................................92Powertrain Fault...................................................92Ready to Drive.......................................................92Service Engine Soon...........................................92Stability Control....................................................93Stability Control Off............................................93Stop Safely.............................................................93Trunk Ajar................................................................93Vehicle Plugged in................................................93Washer Fluid Check.....................................261WashersSee: Cleaning the Exterior................................271See: Wipers and Washers...................................71Waxing..............................................................272Wheels and Tires.........................................279Technical Specifications................................304Windows and Mirrors.....................................81
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Index