Collision, Damage or Fire Event...............231
Post-Crash Alert System..........................233
Spinout Detection.......................................233
Transporting the Vehicle...........................233
Towing Points................................................234
Customer Assistance
Getting the Services You Need...............235
In California (U.S. Only)............................236
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)......................237
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................238
Getting Assistance Outside the U.S. andCanada........................................................238
Ordering Additional Owner'sLiterature....................................................239
Reporting Safety Defects (U.S.Only)............................................................240
Reporting Safety Defects (CanadaOnly)............................................................240
Fuses
Fuse Specification Chart..........................242
Changing a Fuse............................................251
Maintenance
General Information...................................253
Opening and Closing the Hood..............253
Under Hood Overview...............................254
Engine Oil Dipstick......................................255
Engine Oil Check..........................................255
Oil Change Indicator Reset......................256
Engine Coolant Check...............................256
Automatic Transmission FluidCheck............................................................261
Brake Fluid Check.........................................261
Washer Fluid Check.....................................261
Changing the 12V Battery..........................261
Checking the Wiper Blades.....................263
Changing the Wiper Blades.....................263
Adjusting the Headlamps........................264
Removing a Headlamp..............................265
Changing a Bulb...........................................267
Bulb Specification Chart..........................268
Changing the Engine Air Filter.................270
Vehicle Care
General Information.....................................271
Cleaning Products.........................................271
Cleaning the Exterior....................................271
Waxing..............................................................272
Cleaning the Engine....................................273
Cleaning the Windows and WiperBlades...........................................................273
Cleaning the Interior....................................274
Cleaning the Instrument Panel andInstrument Cluster Lens........................274
Cleaning Leather Seats..............................275
Repairing Minor Paint Damage...............275
Cleaning the Alloy Wheels........................275
Vehicle Storage.............................................276
Wheels and Tires
Tire Sealant and Inflator Kit.....................279
Tire Care..........................................................285
Using Summer Tires..................................300
Using Snow Chains....................................300
Tire Pressure Monitoring System...........301
Technical Specifications..........................304
Capacities and Specific-ations
Engine Specifications................................306
Motorcraft Parts...........................................307
Vehicle Identification Number...............308
Vehicle Certification Label......................309
Transmission Code Designation...........309
Capacities and Specifications.................310
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Table of Contents
•Keep the tires properly inflated andonly use the recommended size.
•Aggressive driving increases theamount of energy required to moveyour vehicle. In general, you canachieve better fuel economy with mildto moderate acceleration anddeceleration. Moderate braking isparticularly important since it allowsyou to maximize the energy capturedby the regenerative braking system.
Additional Tips:
•Do not carry extra loads.
•Be mindful of adding externalaccessories that may increaseaerodynamic drag.
•Observe posted speed limits.
•Perform all scheduled maintenance.
•There is no need to wait for your engineto warm up. The vehicle is ready todrive immediately after starting.
EV+ Mode
Your vehicle will recognize your frequentdestinations and allow for more EV drivingas you approach them. For example, whennearing your home it should be easier tostay in electric mode. The EV indicator willdisplay EV+ when this mode is active. Youshould see this approximately 1/8 mile(200 meters) from a frequent destination.See Information Displays (page 94).
Note:Frequent destinations are learned byyour vehicle after two to four weeks of use.To add a destination immediately, performthe following process: cycle the ignition onfor 2 seconds, but do not start your vehicle,then off for 2 seconds. Repeat the process10 times. This location is now programmedfor EV+. You can clear these destinationswith a Driving History reset through theSettings menu.
Note:You can switch the EV+ feature onor off through the Driver Assist section ofthe Settings menu.
PLUG-IN HYBRID VEHICLE
OPERATION
Plug-in Power Mode and HybridMode
You must plug in your Energi vehicleregularly for optimal use of the highvoltage battery's extended rangecapability. Charging your vehicle addselectrical energy. This energy is used topropel the vehicle in plug-in power mode.
Estimated electric range is shown in bluenext to gasoline range at the bottom of theright information display. You can alsoconfigure MyView to include detailedvehicle range information. See Gauges(page 86).
The system maximizes the use ofelectric-only operation in plug-in powermode. System conditions may requireengine operation; however, the systemuses plug-in power whenever possible.
When your plug-in power is depleted, thepowertrain system will automaticallyswitch to hybrid mode. Hybrid mode usesboth the gasoline engine and electricmotor to power your vehicle and maximizefuel economy.
EV Modes
Your vehicle contains selectableEV modes through the EV buttonlocated on the center of theinstrument panel, below the climatecontrols.
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Unique Driving CharacteristicsE144814
BREAKING-IN
You need to break in new tires forapproximately 300 miles (480kilometers). During this time, your vehiclemay exhibit some unusual drivingcharacteristics. The engine also needs tobreak in. Avoid hard accelerations anddriving too fast for the first 1000 miles(1600 kilometers). If possible, avoidcarrying heavy loads up steep gradesduring the break-in period.
ECONOMICAL DRIVING
Your fuel economy depends on:
•How you drive your vehicle.
•How you maintain your vehicle.
•The conditions you drive your vehiclein.
You may improve your fuel economy bykeeping these in mind:
•Drive your vehicle at reasonablespeeds. Traveling at 65 mph(105 km/h) uses about 15% less fuelthan traveling at 75 mph (121 km/h).
•Drive at steady speeds withoutstopping.
•Anticipate stops. Slowing down yourvehicle may eliminate the need to stop.
•Keep the tires properly inflated and useonly the recommended size.
•Switch off the heater if you do not needit. When you have the heater on, keepit at the lowest blower andtemperature setting necessary to becomfortable.
•When it is cold outside, park in a sunnylocation or a climate-controlledenvironment. This may save fuel byreducing the energy needed to heat thecabin.
•Switch off the air conditioning if you donot need it. When you have the airconditioning on, keep it at the lowestblower and highest temperaturesetting necessary to be comfortable.
•When it is hot or sunny outside, parkingin a shaded or climate-controlledenvironment will save fuel by reducingthe energy needed to cool the cabin.
•For Plug-In Hybrid vehicles, usepreconditioning to improve your fueleconomy. See High Voltage Battery(page 162).
•Switch off the heated seats if you arenot using them.
•Switch off the defroster when you nolonger need it for visibility.
•For Plug-In Hybrid vehicles, plug in andrecharge the high voltage batterywhenever possible.
•Use ECO Cruise Control, especially inhilly terrain. See Cruise Control (page195).
•Shift into low gear (L) when enhancedengine braking is needed. Otherwise,use drive gear (D) shift position.
•Combine errands and minimizestop-and-go driving. A warmed upengine works more efficiently. Whenrunning errands, go to the farthestdestination first and then work yourway back home.
•Close the windows for high-speeddriving.
•Use the recommended engine oil. SeeCapacities and Specifications (page306).
•Perform all regularly scheduledmaintenance. See ScheduledMaintenance (page 466).
•Use the coach and brake coach displayto get feedback on your economicaldrive style. See Information Displays(page 94).
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Driving Hints
Only use oils certified for gasoline enginesby the American Petroleum Institute (API).An oil with this trademark symbolconforms to the current engine andemission system protection standards andfuel economy requirements of theInternational Lubricants SpecificationAdvisory Committee (ILSAC).
1. Remove the filler cap.
2. Add engine oil that meets the Fordspecifications. See Capacities andSpecifications (page 306).
3. Replace the filler cap. Turn it until youfeel a strong resistance.
OIL CHANGE INDICATOR
RESET
Use the information display controls onthe steering wheel to reset the oil changeindicator.
From the main menu scroll to:
Action and descriptionMessage
Press the right arrow button,then from this menu scrollto the following message.
Settings
Press the right arrow button,then from this menu scrollto the following message.
Vehicle
Press the right arrow button,then from this menu scrollto the following message.
Oil Life
Press and hold the OKbutton until the instrumentcluster displays thefollowing message.
Hold OK toReset
Reset Successful
When the oil change indic-ator resets the instrumentcluster displays 100%.
Remaining Life
{00}%
If the instrument clusterdisplays one of the followingmessages, repeat theprocess.
Not Reset
Reset Cancelled
ENGINE COOLANT CHECK
WARNINGS
Do not add engine coolant when theengine is hot. Steam and scaldingliquids released from a hot coolingsystem can burn you badly. Also, spillingcoolant on hot engine parts can burn you.
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MaintenanceE142732
If you drive in extremely hot climates:
•You can decrease the coolantconcentration to 40%.
•Coolant concentrations below 40%decrease the freeze and corrosionprotection characteristics of thecoolant and may cause enginedamage.
Vehicles driven year-round in non-extremeclimates should use prediluted coolant foroptimum cooling system and engineprotection.
Coolant Change
At specific mileage intervals, as listed inthe scheduled maintenance information,the coolant should be changed. Addprediluted coolant approved to the correctspecification. See Capacities andSpecifications (page 306).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarilydrive your vehicle before any incrementalcomponent damage occurs. The fail-safedistance depends on ambienttemperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, thecoolant temperature gauge moves towardthe red zone:
A warning lamp illuminates anda message may appear in theinformation display.
If the engine reaches a presetover-temperature condition, the engineautomatically switches to alternatingcylinder operation. Each disabled cylinderacts as an air pump and cools the engine.
When this occurs, your vehicle stilloperates, however:
•Engine power is limited.
•The air conditioning system turns off.
Continued operation increases the enginetemperature, causing the engine tocompletely shut down. Your steering andbraking effort increases in this situation.
When the engine temperature cools, youcan re-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
When Fail-Safe Mode Is Activated
WARNINGS
Fail-safe mode is for use duringemergencies only. Operate yourvehicle in fail-safe mode only as longas necessary to bring your vehicle to restin a safe location and seek immediaterepairs. When in fail-safe mode, yourvehicle will have limited power, will not beable to maintain high-speed operation, andmay completely shut down withoutwarning, potentially losing engine power,power steering assist, and power brakeassist, which may increase the possibilityof a crash resulting in serious injury.
Never remove the coolant reservoircap while the engine is running or hot.
Your vehicle has limited engine powerwhen in the fail-safe mode, drive yourvehicle with caution. Your vehicle does notmaintain high-speed operation and theengine may operate poorly.
Remember that the engine is capable ofautomatically shutting down to preventengine damage. In this situation:
1. Pull off the road as soon as safelypossible and switch the engine off.
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Maintenance
WARNINGS
Battery posts, terminals and relatedaccessories contain lead and leadcompounds. Wash hands afterhandling.
The 12V battery is located in the left-handside of the luggage compartment. Removethe door to gain access to the battery.
Your vehicle is fitted with a Motorcraftmaintenance-free battery which normallydoes not require additional water.
Note:After cleaning or replacing thebattery, make sure you reinstall the batterycover or shield.
When a battery replacement is required,you must use a recommendedreplacement battery that matches theelectrical requirements of the vehicle.
Note:Contact an authorized dealer for lowvoltage battery access, testing orreplacement.
To make sure the battery managementsystem works correctly, do not connect anelectrical device ground connectiondirectly to the low voltage battery negativepost. This can cause inaccuratemeasurements of the battery conditionand potential incorrect system operation.
Note:If you add electrical accessories orcomponents to the vehicle, it may adverselyaffect the low voltage battery performanceand durability. This may also affect theperformance of other electrical systems inthe vehicle.
For longer, trouble-free operation, keep thetop of the battery clean and dry.
If you see any corrosion on the battery orterminals, remove the cables from theterminals and clean with a wire brush. Youcan neutralize the acid with a solution ofbaking soda and water.
Because your vehicle’s engine iselectronically-controlled by a computer,some engine control settings aremaintained by power from the low-voltagebattery. Some engine computer settings,like the idle trim and fuel trim strategy,optimize the driveability and performanceof the engine. The clock and radio stationpresets are also maintained in memory bypower from the low-voltage battery. Thesesettings are erased when a techniciandisconnects and connects the low-voltagebattery.
To restore the settings, do the following:
1. Apply the parking brake.
2. Shift into park (P) or neutral (N).
3. Switch off all accessories.
4. Press the brake pedal and start yourvehicle.
5. Run the engine until it reaches normaloperating temperature. While theengine is warming up, complete thefollowing: Reset the clock. See AudioSystem (page 314). Reset the powerwindows bounce-back feature. SeeWindows and Mirrors (page 81).Reset the radio station presets. SeeAudio System (page 314).
6.Allow the engine to idle for at least oneminute.
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MaintenanceE168357
Ford Motor Company has recommendedmaintenance intervals for various partsand component systems based uponengineering testing. Ford Motor Companyrelies upon this testing to determine themost appropriate mileage for replacementof oils and fluids to protect your vehicle atthe lowest overall cost to you andrecommends against maintenanceschedules that deviate from the scheduledmaintenance information.
We strongly recommend the use of onlygenuine Ford, Motorcraft orFord-authorized re-manufacturedreplacement parts engineered for yourvehicle.
Oil Change Indicator
Your vehicle is equipped with aninformation display, which indicates theproper oil change interval. This intervalmay be up to one year or 10000 miles(16000 kilometers).
A message appears in the informationdisplay when it is time for an oil change.Make sure you perform the oil changewithin two weeks or 500 miles (800kilometers) of the message appearing.Make sure you reset the oil monitoringsystem after each oil change. See EngineOil Check (page 255).
If your information display resetsprematurely, becomes inoperative or thevehicle battery becomes discharged ordisconnected, the oil monitoring systemresets to 100% oil life. You should changeyour engine oil one year or 10000 miles(16000 kilometers) from the previous oilchange. Never exceed one year or 10000miles (16000 kilometers) between oilchange intervals.
Intelligent Oil-Life Monitor (ifequipped)
Your vehicle is equipped with theIntelligent Oil-Life Monitor system, whichdisplays a message in the informationdisplay at the proper oil change interval.This interval may be up to two years or20000 miles (32000 kilometers).
A message appears in the informationdisplay when it is time for an oil change.Make sure you perform the oil changewithin two weeks or 500 miles (800kilometers) of the message appearing.Make sure you reset the Intelligent Oil-LifeMonitor after each oil change. See EngineOil Check (page 255).
If your information display resetsprematurely or becomes inoperative, youshould perform the oil change interval atsix months or 5000 miles (8000kilometers) from your last oil change.Never exceed two years or 20000 miles(32000 kilometers) between oil changeintervals.
Additives and Chemicals
This owner's manual and the FordWorkshop Manual list the recommendedadditives and chemicals for your vehicle.We do not recommend using chemicals oradditives not approved by us as part ofyour vehicle’s normal maintenance. Pleaseconsult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is anormal operating characteristic and, byitself, does not necessarily indicate aconcern or that the fluid needs to bechanged. However, a qualified expert, suchas the factory-trained technicians at yourdealership, should inspect discolored fluidsthat also show signs of overheating orforeign material contaminationimmediately.
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Scheduled Maintenance
At every oil change interval as indicated by the information display.1, 2
Inspect steering linkage, ball joints, suspension and tie-rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed two years or 20000 miles (32000 kilometers) between service intervals.2 Perform multi-point inspection (recommended).3 Reset the Intelligent Oil-Life Monitor system anytime you change the engine oil andfilter. See Engine Oil Check (page 255).
Other maintenance items 1
Rotate tires, inspect tire wear and measure tread depth.
Every 10000 miles (16000km)Inspect engine oil filter for corrosion.2
Perform multi-point inspection (recommended).
Replace cabin air filter.Every 20000 miles (32000km)
Replace engine air filter.Every 30000 miles (48000km)
Change engine coolant and motor/electronics coolant.3At 100000 miles (160000km)
Replace spark plugs.Every 100000 miles(160000 km)
Change automatic transmission fluid.Every 150000 miles(240000 km)
1 Perform these maintenance items within 3000 miles (4800 kilometers) of the lastengine oil and filter change. Do not exceed the designated distance for the interval.2 Inspect the engine oil filter for corrosion every one year or 10000 miles (16000
kilometers). If corrosion is present, change the filter then top-off the engine oil, if required.Do not reset the Intelligent Oil-Life Monitor.3 Initial replacement at six years or 100000 miles (160000 kilometers), then every threeyears or 50000 miles (80000 kilometers).
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Scheduled Maintenance