2017 FORD FUSION HYBRID display

General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the fourlanguages based on the most popularlanguages spoken. If the selected languageis not available, SYNC 3 remains in thecurrent active language.
SYNC 3 does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC 3SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC3 feature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow 1-2 minutes for the systemreset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting please call or visit the FordWebsite.
Ford Support
United States: 1-800-392-3673Customer Relation-ship CenterCanada: 1-800-565-3673
owner.ford.comWebsitewww.syncmyride.cawww.syncmaroute.ca
461
Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, First Printing
SYNC™ 3

Ford Motor Company has recommendedmaintenance intervals for various partsand component systems based uponengineering testing. Ford Motor Companyrelies upon this testing to determine themost appropriate mileage for replacementof oils and fluids to protect your vehicle atthe lowest overall cost to you andrecommends against maintenanceschedules that deviate from the scheduledmaintenance information.
We strongly recommend the use of onlygenuine Ford, Motorcraft orFord-authorized re-manufacturedreplacement parts engineered for yourvehicle.
Oil Change Indicator
Your vehicle is equipped with aninformation display, which indicates theproper oil change interval. This intervalmay be up to one year or 10000 miles(16000 kilometers).
A message appears in the informationdisplay when it is time for an oil change.Make sure you perform the oil changewithin two weeks or 500 miles (800kilometers) of the message appearing.Make sure you reset the oil monitoringsystem after each oil change. See EngineOil Check (page 255).
If your information display resetsprematurely, becomes inoperative or thevehicle battery becomes discharged ordisconnected, the oil monitoring systemresets to 100% oil life. You should changeyour engine oil one year or 10000 miles(16000 kilometers) from the previous oilchange. Never exceed one year or 10000miles (16000 kilometers) between oilchange intervals.
Intelligent Oil-Life Monitor (ifequipped)
Your vehicle is equipped with theIntelligent Oil-Life Monitor system, whichdisplays a message in the informationdisplay at the proper oil change interval.This interval may be up to two years or20000 miles (32000 kilometers).
A message appears in the informationdisplay when it is time for an oil change.Make sure you perform the oil changewithin two weeks or 500 miles (800kilometers) of the message appearing.Make sure you reset the Intelligent Oil-LifeMonitor after each oil change. See EngineOil Check (page 255).
If your information display resetsprematurely or becomes inoperative, youshould perform the oil change interval atsix months or 5000 miles (8000kilometers) from your last oil change.Never exceed two years or 20000 miles(32000 kilometers) between oil changeintervals.
Additives and Chemicals
This owner's manual and the FordWorkshop Manual list the recommendedadditives and chemicals for your vehicle.We do not recommend using chemicals oradditives not approved by us as part ofyour vehicle’s normal maintenance. Pleaseconsult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is anormal operating characteristic and, byitself, does not necessarily indicate aconcern or that the fluid needs to bechanged. However, a qualified expert, suchas the factory-trained technicians at yourdealership, should inspect discolored fluidsthat also show signs of overheating orforeign material contaminationimmediately.
467
Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, First Printing
Scheduled Maintenance

This means you do not have to rememberto change the oil on a mileage-basedschedule. Your vehicle lets you know whenan oil change is due by displaying amessage in the information display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity ofuse.
When to expect the message prompting you to change your oil
Vehicle use and exampleInterval
Normal
7500-10000 miles(12000-16000 km)
Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
5000-7499 miles(8000-11999 km)
Moderate to heavy load or towingMountainous or off-road conditionsExtended idlingExtended hot or cold operation
Extreme3000-4999 miles(4800-7999 km)Maximum load or towingExtreme hot or cold operation
Normal Maintenance Intervals
At every oil change interval as indicated by the information display.1, 2
Change engine oil and filter.3
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, rotors, hoses and parking brake.
Inspect engine cooling system and motor/electronics cooling system strength andhoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
470
Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, First Printing
Scheduled Maintenance

At every oil change interval as indicated by the information display.1, 2
Inspect steering linkage, ball joints, suspension and tie-rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed two years or 20000 miles (32000 kilometers) between service intervals.2 Perform multi-point inspection (recommended).3 Reset the Intelligent Oil-Life Monitor system anytime you change the engine oil andfilter. See Engine Oil Check (page 255).
Other maintenance items 1
Rotate tires, inspect tire wear and measure tread depth.
Every 10000 miles (16000km)Inspect engine oil filter for corrosion.2
Perform multi-point inspection (recommended).
Replace cabin air filter.Every 20000 miles (32000km)
Replace engine air filter.Every 30000 miles (48000km)
Change engine coolant and motor/electronics coolant.3At 100000 miles (160000km)
Replace spark plugs.Every 100000 miles(160000 km)
Change automatic transmission fluid.Every 150000 miles(240000 km)
1 Perform these maintenance items within 3000 miles (4800 kilometers) of the lastengine oil and filter change. Do not exceed the designated distance for the interval.2 Inspect the engine oil filter for corrosion every one year or 10000 miles (16000
kilometers). If corrosion is present, change the filter then top-off the engine oil, if required.Do not reset the Intelligent Oil-Life Monitor.3 Initial replacement at six years or 100000 miles (160000 kilometers), then every threeyears or 50000 miles (80000 kilometers).
471
Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, First Printing
Scheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need toperform extra maintenance as indicated.If you operate your vehicle occasionallyunder any of these conditions, it is notnecessary to perform the extramaintenance. For specificrecommendations, see your dealershipservice advisor or technician.
Perform the services shown in thefollowing tables when specified or within3000 miles (4800 kilometers) of themessage appearing in the informationdisplay prompting you to change your oil.
•Example 1: The message comes on at28751 miles (46270 kilometers).Perform the 30000-mile (48000kilometer) automatic transmissionfluid replacement.
•Example 2: The message has notcome on, but the odometer reads30000 miles (48000 kilometers) (forexample, the Intelligent Oil-LifeMonitor was reset at 25000 miles[40000 kilometers]). Perform theengine air filter replacement.
Extensive idling or low-speed driving for long distances
Change engine oil and filter as indicated by informationdisplay and perform services listed in the Normal Sched-
uled Maintenance chart.*
As required
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Replace spark plugs.Every 60000 miles (96000km)
*Reset the Intelligent Oil-Life Monitor after engine oil and filter changes (if equipped).See Engine Oil Check (page 255).
Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Inspect the wheels and related components for abnormalnoise, wear, looseness or drag.Every 5000 miles (8000km)
Rotate tires, inspect tires for wear and measure treaddepth.
472
Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, First Printing
Scheduled Maintenance

F
Fastening the Seatbelts................................31Rear Inflatable Seatbelt.....................................33Seatbelt Locking Modes....................................32Using Seatbelts During Pregnancy.................31Flat Tire InflationSee: Tire Sealant and Inflator Kit.................279Floor Mats.......................................................225Fog Lamps - FrontSee: Front Fog Lamps.........................................78Ford Credit..........................................................11US Only......................................................................11Front Fog Lamps............................................78Front Parking Aid..........................................183Obstacle Distance Indicator...........................184Front Passenger Sensing System.............41Fuel and Refueling.......................................153Fuel Consumption.......................................158Calculating Fuel Economy..............................159Filling the Tank....................................................158Fuel Filler Funnel Location........................155Fuel Quality....................................................154Choosing the Right Fuel...................................154Fuel Freshness Mode........................................154Fuel Shutoff...................................................228Fuses................................................................242Fuse Specification Chart...........................242Passenger Compartment FusePanel.................................................................249Power Distribution Box....................................242
G
Garage Door OpenerSee: Universal Garage Door Opener............132Gauges...............................................................86Left Information Display...................................86Right Information Display.................................88General Information on RadioFrequencies...................................................48Intelligent Access.................................................48General Maintenance Information.......466Multi-point Inspection.....................................469Owner Checks and Services.........................468Protecting Your Investment..........................466Why Maintain Your Vehicle?.........................466
Why Maintain Your Vehicle at YourDealership?....................................................466Getting Assistance Outside the U.S. andCanada.........................................................238Getting the Services You Need...............235Away From Home..............................................235Global Opening and Closing......................82Closing the Windows..........................................82Opening the Windows........................................82
H
Hazard Warning Flashers..........................228Headlamp AdjustingSee: Adjusting the Headlamps.....................264Headlamp Exit Delay.....................................75Headlamp RemovalSee: Removing a Headlamp..........................265Head Restraints.............................................122Adjusting the Head Restraint.........................123Tilting Head Restraints ....................................123Heated Seats..................................................129Heated Steering Wheel................................70Heated Windows and Mirrors..................120Heated Exterior Mirror.......................................120Heated Rear Window........................................120HeatingSee: Climate Control..........................................116High Voltage Battery Cut-OffSwitch............................................................169High Voltage Battery...................................162General Information..........................................162Hill Start Assist...............................................177Switching the System On and Off................178Using Hill Start Assist........................................178Hints on Controlling the InteriorClimate...........................................................119Cooling the Interior Quickly............................120General Hints........................................................119Heating the Interior Quickly............................120Recommended Settings for Cooling ..........120Recommended Settings for Heating..........120Side Window Defogging in ColdWeather.............................................................120Hints on Driving With Anti-LockBrakes.............................................................175Home Screen................................................380
506
Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, First Printing
Index

Hood LockSee: Opening and Closing the Hood..........253Hybrid Vehicle Frequently AskedQuestions......................................................151Hybrid Vehicle Operation..........................146Battery:....................................................................147Braking:...................................................................147Driving:....................................................................146Driving to Optimize Fuel Economy...............147Engine:.....................................................................147EV+ Mode..............................................................148Starting:.................................................................146Stopping:...............................................................146Transmission Operation:.................................146
I
In California (U.S. Only)............................236Information Display Control.......................70Information Display Control Features..........70Information Displays....................................94General Information............................................94Information Messages................................103Active Park............................................................103Adaptive Cruise Control...................................104AdvanceTrac™....................................................104Airbag......................................................................105Alarm......................................................................105Automatic Engine Shutdown........................105Battery and Charging System (12volt)....................................................................106Battery and Charging System (HighVoltage)............................................................106Blind Spot Information and Cross TrafficAlert System....................................................107Doors and Locks..................................................107Driver Alert............................................................108Fuel..........................................................................108Hill Start Assist...................................................109Keys and Intelligent Access............................109Lane Keeping System........................................110Maintenance.........................................................110MyKey........................................................................111Park Aid....................................................................112Park Brake...............................................................112Power Steering.....................................................113Pre-Collision Assist.............................................113Remote Start.........................................................113
Seats.........................................................................113Starting System ...................................................114Tire Pressure Monitoring System...................114Traction Control...................................................114Transmission.........................................................115Installing Child Restraints.............................17Child Seats...............................................................17Using Lap and Shoulder Belts..........................18Using Lower Anchors and Tethers forCHildren (LATCH)............................................22Using Tether Straps.............................................24Instrument Cluster........................................86Instrument Lighting Dimmer......................75Vehicles With Front Fog Lamps......................75Vehicles Without Front Fog Lamps...............75Interior Lamps.................................................78Front Interior Lamp..............................................78Rear Interior Lamp..............................................80Interior Luggage CompartmentRelease............................................................63Interior Mirror...................................................84Auto-Dimming Mirror.........................................84Introduction.........................................................7
J
Jump Starting the Vehicle........................229Connecting the Jumper Cables....................229Jump Starting......................................................230Preparing Your Vehicle.....................................229Removing the Jumper Cables.......................230
K
Keyless Entry.....................................................61SECURICODE™ Keyless Entry Keypad.........61Keyless Starting.............................................141Ignition Modes......................................................141Keys and Remote Controls........................48
L
Lane Keeping System................................204Switching the System On and Off..............205Lighting Control...............................................73Headlamp Flasher................................................74High Beams.............................................................73
507
Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, First Printing
Index

Lighting...............................................................73General Information............................................73Load Carrying.................................................218Load Limit........................................................218Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles.............................................................222Vehicle Loading - with and without aTrailer..................................................................218Locking and Unlocking.................................58Activating Intelligent Access............................59Autolock..................................................................60Autounlock..............................................................61Battery Saver..........................................................61Illuminated Entry...................................................61Illuminated Exit......................................................61Power Door Locks................................................58Remote Control....................................................58Smart Unlocks for Intelligent AccessKeys......................................................................60Locks...................................................................58
M
Maintenance..................................................253General Information.........................................253Manual Seats.................................................124Media Hub......................................................328Memory Function.........................................126Easy Entry and Exit Feature............................128Linking a PreSet Position to your RemoteControl or Intelligent Access KeyFob.......................................................................127Saving a PreSet Position..................................127Message CenterSee: Information Displays.................................94MirrorsSee: Heated Windows and Mirrors..............120See: Windows and Mirrors.................................81Mobile Communications Equipment.......13Moonroof..........................................................84Bounce-Back.........................................................85Opening and Closing the Moonroof..............85Venting the Moonroof........................................85Motorcraft Parts...........................................307MyKey Troubleshooting................................57MyKey™.............................................................54Principle of Operation........................................54
N
Navigation.....................................................406cityseeker...............................................................413Destination Mode.............................................408Map Mode............................................................406Navigation Map Updates.................................414Navigation Menu..................................................411SiriusXM Traffic and Travel Link....................414Waypoints..............................................................412Normal Scheduled Maintenance..........469Intelligent Oil-Life Monitor............................469Normal Maintenance Intervals.....................470
O
Oil Change Indicator Reset......................256Oil CheckSee: Engine Oil Check......................................255Opening and Closing the Hood..............253Closing the Hood...............................................254Opening the Hood.............................................253Ordering Additional Owner'sLiterature......................................................239Obtaining a French Owner’s Manual.........240Overhead Console.......................................140
P
Parking Aids....................................................182Principle of Operation.......................................182Passive Anti-Theft System.........................65SecuriLock®...........................................................65PATSSee: Passive Anti-Theft System.....................65Perchlorate.........................................................11Personal Safety System™..........................38How Does the Personal Safety SystemWork?..................................................................38Phone..............................................................400During a Phone Call.........................................404Making Calls........................................................403Pairing Your Cell Phone for the FirstTime..................................................................400Phone Menu.........................................................401Receiving Calls...................................................404Smartphone Connectivity.............................405Text Messaging..................................................405
508
Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, First Printing
Index