Collision, Damage or Fire Event.............230
Post-Crash Alert System...........................232
Spinout Detection........................................232
Transporting the Vehicle...........................232
Towing Points................................................233
Customer Assistance
Getting the Services You Need...............234
In California (U.S. Only).............................235
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................236
Utilizing the Mediation/ArbitrationProgram (Canada Only)........................237
Getting Assistance Outside the U.S. andCanada.........................................................237
Ordering Additional Owner'sLiterature....................................................238
Reporting Safety Defects (U.S.Only).............................................................239
Reporting Safety Defects (CanadaOnly).............................................................239
Fuses
Fuse Specification Chart...........................241
Changing a Fuse..........................................250
Maintenance
General Information...................................252
Opening and Closing the Hood..............252
Under Hood Overview................................253
Engine Oil Dipstick......................................254
Engine Oil Check..........................................254
Oil Change Indicator Reset......................255
Engine Coolant Check...............................256
Automatic Transmission FluidCheck...........................................................260
Brake Fluid Check.......................................260
Washer Fluid Check....................................260
Changing the 12V Battery.........................260
Checking the Wiper Blades......................262
Changing the Wiper Blades.....................262
Adjusting the Headlamps.........................263
Removing a Headlamp.............................264
Changing a Bulb..........................................266
Bulb Specification Chart...........................267
Changing the Engine Air Filter................269
Vehicle Care
General Information...................................270
Cleaning Products.......................................270
Cleaning the Exterior....................................271
Waxing..............................................................272
Cleaning the Engine....................................272
Cleaning the Windows and WiperBlades...........................................................273
Cleaning the Interior....................................273
Cleaning the Instrument Panel andInstrument Cluster Lens........................274
Cleaning Leather Seats..............................274
Repairing Minor Paint Damage...............275
Cleaning the Wheels...................................275
Vehicle Storage.............................................275
Wheels and Tires
Tire Sealant and Inflator Kit.....................278
Tire Care..........................................................284
Using Summer Tires...................................299
Using Snow Chains.....................................299
Tire Pressure Monitoring System..........300
Technical Specifications...........................303
Capacities and Specific-ations
Engine Specifications................................305
Motorcraft Parts..........................................306
Vehicle Identification Number................307
Vehicle Certification Label......................308
Transmission Code Designation...........308
Capacities and Specifications...............309
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Table of Contents
1. Buckle the combination lap andshoulder belt.
2. Grasp the shoulder portion and pulldownward until the entire belt is pulledout. As the belt retracts, you will heara clicking sound. This indicates theseatbelt is now in the automaticlocking mode.
Rear outboard inflatable seatbelts(second row only–if equipped)
1. Buckle the combination lap andshoulder belt.
2. Grasp the lap portion of the belt andpull upward until the entire belt ispulled out.
3. Allow the belt to retract. As the beltretracts, you will hear a clicking sound.This indicates the seatbelt is now in theautomatic locking mode.
How to Disengage the AutomaticLocking Mode
Unbuckle the combination lap andshoulder belt and allow it to retractcompletely to disengage the automaticlocking mode and activate the vehiclesensitive (emergency) locking mode.
Rear Inflatable Seatbelt (If Equipped)
WARNINGS
Do not attempt to service, repair, ormodify the rear inflatable seatbelt.
If the rear inflatable seatbelt deploys,it will not function again. You musthave an authorized dealer replacethe rear inflatable seatbelt.
The rear inflatable seatbelts are fitted inthe shoulder portion of the seatbelts of thesecond-row outboard seating positions.
Note:The rear inflatable seatbelts arecompatible with most infant and childsafety car seats and belt positioning boosterseats when properly installed. This isbecause they are designed to fill with acooled gas at a lower pressure and at aslower rate than traditional airbags. Afterinflation, the shoulder portion of theseatbelt remains cool to the touch.
The rear inflatable seatbelt consists of thefollowing:
•An inflatable bag located in theshoulder seatbelt webbing.
•Lap seatbelt webbing with automaticlocking mode.
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Low Fuel Level
Lights when the fuel level is lowor the fuel tank is nearly empty.Refuel as soon as possible.
Low Tire Pressure Warning
Lights when your tire pressure islow. If the lamp remains on withthe engine running or whendriving, check your tire pressure as soon aspossible.
To confirm the lamp is working, it will alsolight momentarily when you switch on theignition. If it does not light when you switchon the ignition, or it begins to flash at anytime, have an authorized dealer check thesystem.
Parking Lamps
Lights when you switch on theparking lamps.
Powertrain Fault
Lights when your vehicle detectsa powertrain fault. Contact anauthorized dealer as soon aspossible.
Note:If your vehicle detects certain faults,it will not allow you to operate theaccelerator pedal. If this happens, press thebrake pedal and release it. This will activatelimp home vehicle operation. In limp homevehicle operation, your vehicle willaccelerate in a controlled manner up to amaximum speed of 35 mph (56 km/h) ona flat surface. If you apply the brake pedalor move the transmission to neutral (N) youcan override your vehicle’s acceleration.
Ready to Drive
Lights when you have switchedon the vehicle and it is ready todrive. A corresponding messagemay appear stating ready to drive.
Service Engine Soon
If the service engine soonindicator light stays lit after youstart the engine, it indicates thatthe On Board Diagnostics system (OBD)has detected a malfunction of the vehicleemissions control system. Refer to Onboard diagnostics (OBD) in the Fuel andRefueling chapter for more informationabout servicing your vehicle. SeeEmission Control System (page 159).
If the light is blinking, the engine is misfiring.This could damage your catalyticconverter. Drive in a moderate fashion(avoid heavy acceleration anddeceleration) and have an authorizeddealer service your vehicle immediately.
Note:If your engine is misfiring, excessiveexhaust temperatures can damage thecatalytic converter or other vehiclecomponents.
The service engine soon indicator lightswhen the you first switch on your vehicle,prior to engine start, to check the bulb andto indicate whether the vehicle is ready forinspection maintenance testing.
Normally, the service engine soon light willstay on until the engine cranks, then turnitself off if no malfunctions are present.However, if after 15 seconds the serviceengine soon light blinks eight times, itmeans that the vehicle is not ready forinspection maintenance testing. SeeEmission Control System (page 159).
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•Keep the tires properly inflated andonly use the recommended size.
•Aggressive driving increases theamount of energy required to moveyour vehicle. In general, you canachieve better fuel economy with mildto moderate acceleration anddeceleration. Moderate braking isparticularly important since it allowsyou to maximize the energy capturedby the regenerative braking system.
Additional Tips:
•Do not carry extra loads.
•Be mindful of adding externalaccessories that may increaseaerodynamic drag.
•Observe posted speed limits.
•Perform all scheduled maintenance.
•There is no need to wait for your engineto warm up. The vehicle is ready todrive immediately after starting.
PLUG-IN HYBRID VEHICLE
OPERATION
Plug-in Power Mode and HybridMode
You must plug in your Energi vehicleregularly for optimal use of the highvoltage battery's extended rangecapability. Charging your vehicle addselectrical energy. This energy is used topropel the vehicle in plug-in power mode.
Estimated electric range is shown in bluenext to gasoline range at the bottom of theright information display. You can alsoconfigure MyView to include detailedvehicle range information. See Gauges(page 86).
The system maximizes the use ofelectric-only operation in plug-in powermode. System conditions may requireengine operation; however, the systemuses plug-in power whenever possible.
When your plug-in power is depleted, thepowertrain system will automaticallyswitch to hybrid mode. Hybrid mode usesboth the gasoline engine and electricmotor to power your vehicle and maximizefuel economy.
EV Modes
Your vehicle contains selectableEV modes through the EV buttonlocated on the center of theinstrument panel, below the climatecontrols.
These modes are available when yourvehicle can run under high voltage batterypower. With your vehicle in driving mode,you can change EV modes with each pressof the EV button. The current mode will bedisplayed in the left-hand instrumentcluster screen.
Auto EV
This mode provides anautomatic use of high voltagebattery power during the drive,staying in electric mode when possible andrunning the engine when needed. Thismode will be the only one available if theplug-in power has been depleted.
EV Now
This mode provides an electriconly driving experience. Theleft-hand information displaychanges to a screen displaying youraverage miles or kilometers per chargealong with EV specific tools and functions.
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•The anti-lock brake system isactivated.
•The traction control system isactivated.
ACTIVE PARK ASSIST
Parallel Parking, PerpendicularParking, Parallel Park Out Assist
WARNINGS
You must remain in your vehiclewhen the system turns on. At alltimes, you are responsible forcontrolling your vehicle, supervising thesystem and intervening, if required. Failureto take care may result in the loss ofcontrol of your vehicle, serious personalinjury or death.
The sensors may not detect objectsin heavy rain or other conditions thatcause interference.
Active park assist does not apply thebrakes under any circumstances.
The system is designed to aid thedriver. It is not intended to replaceyour attention and judgment. You arestill responsible to drive with due care andattention.
Note:The Blind Spot Information Systemdoes not detect traffic alongside or behindyour vehicle during an active park assistmaneuver.
The system detects an available parallelor perpendicular parking space andautomatically steers your vehicle into thespace (hands-free) while you control theaccelerator, gearshift and brakes. Thesystem visually and audibly guides you topark your vehicle.
If you are uncomfortable with the proximityto any vehicle or object, you may chooseto override the system by grabbing thesteering wheel or pushing the active parkassist button.
Parallel Park Out Assist automaticallysteers your vehicle out of a parallel parkingspace (hands-free) while you control theaccelerator, gearshift and brakes. Thesystem visually and audibly guides you toenter traffic.
The system may not correctly operate inany of the following conditions:
•You use a spare tire or a tiresignificantly worn more than the othertires.
•One or more tires are improperlyinflated.
•You try to park on a tight curve.
•Something passes between the frontbumper and the parking space (apedestrian or cyclist).
•The edge of the neighboring parkedvehicle is high off the ground (forexample, a bus, tow truck or flatbedtruck).
•The weather conditions are poor(heavy rain, snow, fog, etc).
Note:Keep the sensors, located on thebumper or fascia, free from snow, ice andlarge accumulations of dirt. Covered sensorscan affect the system's accuracy. Do notclean the sensors with sharp objects.
Note:The sensors may not detect objectswith surfaces that absorb ultrasonic wavesor cause ultrasonic interference (motorcycleexhaust, truck air brakes or horns).
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Parking Aids
Troubleshooting the System
The system does not look for a space
The traction control system may be off.
The transmission is in reverse (R). Your vehicle must be moving forward to be able todetect a parking space.
The system does not offer a particular space
The sensors may be covered (for example, snow, ice or dirt buildup). Covered sensorscan affect the system's functionality.
There is not enough room in the parking space for your vehicle to safely park.
There is not enough space for the parking maneuver on the opposite side of the parkingspace.
The parking space is farther than 5 ft (1.5 m) or closer than 16 in (0.4 m) away.
Your vehicle is going faster than 22 mph (35 km/h) for parallel and 19 mph (30 km/h)for perpendicular parking.
You recently disconnected or replaced the battery. After a battery disconnect, the vehiclemust be driven on a straight road for a short period of time.
The system does not position the vehicle where I want in the space
Your vehicle is rolling in the opposite direction of the transmission (rolling forward withreverse [R] selected).
An irregular curb along the parking space prevents the system from aligning your vehicleproperly.
Vehicles or objects bordering the space may not be positioned correctly.
Your vehicle was pulled too far past the parking space.
The tires may not be installed or maintained correctly (not inflated correctly, impropersize, or of different sizes).
A repair or alteration has changed detection capabilities.
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Parking Aids
Why is the feature not available (line markings are gray) when I can see the lane markingson the road?
Lane width too narrow or too wide
Camera not calibrated after a windshield replacement
Driving on tight roads or on uneven roads
Why does the vehicle not come back toward the middle of the lane, as expected, in theAid or Aid + Alert mode?
High cross winds
Large road crown
Rough roads, grooves, shoulder drop-offs
Heavy uneven loading of the vehicle or improper tire inflation pressure
If the tires have been exchanged (including snow tires), or the suspension has beenmodified
BLIND SPOT INFORMATION
SYSTEM
WARNING
To help avoid injuries, NEVER use theBlind Spot Information System as areplacement for using the interiorand exterior mirrors or looking over yourshoulder before changing lanes. The BlindSpot Information System is not areplacement for careful driving.
The Blind Spot Information System isdesigned to aid you in detecting vehiclesthat may have entered the blind spot zone(A). The detection area is on both sides ofyour vehicle, extending rearward from theexterior mirrors to approximately 13 ft(4 m) beyond the bumper. The system isdesigned to alert you if certain vehiclesenter the blind spot zone while driving.
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A
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BREAKING-IN
You need to break in new tires forapproximately 300 miles (480kilometers). During this time, your vehiclemay exhibit some unusual drivingcharacteristics. The engine also needs tobreak in. Avoid hard accelerations anddriving too fast for the first 1000 miles(1600 kilometers). If possible, avoidcarrying heavy loads up steep gradesduring the break-in period.
ECONOMICAL DRIVING
Your fuel economy depends on:
•How you drive your vehicle.
•How you maintain your vehicle.
•The conditions you drive your vehiclein.
You may improve your fuel economy bykeeping these in mind:
•Drive your vehicle at reasonablespeeds. Traveling at 65 mph(105 km/h) uses about 15% less fuelthan traveling at 75 mph (121 km/h).
•Drive at steady speeds withoutstopping.
•Anticipate stops. Slowing down yourvehicle may eliminate the need to stop.
•Keep the tires properly inflated and useonly the recommended size.
•Switch off the heater if you do not needit. When you have the heater on, keepit at the lowest blower andtemperature setting necessary to becomfortable.
•When it is cold outside, park in a sunnylocation or a climate-controlledenvironment. This may save fuel byreducing the energy needed to heat thecabin.
•Switch off the air conditioning if you donot need it. When you have the airconditioning on, keep it at the lowestblower and highest temperaturesetting necessary to be comfortable.
•When it is hot or sunny outside, parkingin a shaded or climate-controlledenvironment will save fuel by reducingthe energy needed to cool the cabin.
•For Plug-In Hybrid vehicles, usepreconditioning to improve your fueleconomy. See High Voltage Battery(page 162).
•Switch off the heated seats if you arenot using them.
•Switch off the defroster when you nolonger need it for visibility.
•For Plug-In Hybrid vehicles, plug in andrecharge the high voltage batterywhenever possible.
•Use ECO Cruise Control, especially inhilly terrain. See Cruise Control (page195).
•Shift into low gear (L) when enhancedengine braking is needed. Otherwise,use drive gear (D) shift position.
•Combine errands and minimizestop-and-go driving. A warmed upengine works more efficiently. Whenrunning errands, go to the farthestdestination first and then work yourway back home.
•Close the windows for high-speeddriving.
•Use the recommended engine oil. SeeCapacities and Specifications (page305).
•Perform all regularly scheduledmaintenance. See ScheduledMaintenance (page 467).
•Use the coach and brake coach displayto get feedback on your economicaldrive style. See Information Displays(page 94).
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Driving Hints