Collision, Damage or Fire Event.............230
Post-Crash Alert System...........................232
Spinout Detection........................................232
Transporting the Vehicle...........................232
Towing Points................................................233
Customer Assistance
Getting the Services You Need...............234
In California (U.S. Only).............................235
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................236
Utilizing the Mediation/ArbitrationProgram (Canada Only)........................237
Getting Assistance Outside the U.S. andCanada.........................................................237
Ordering Additional Owner'sLiterature....................................................238
Reporting Safety Defects (U.S.Only).............................................................239
Reporting Safety Defects (CanadaOnly).............................................................239
Fuses
Fuse Specification Chart...........................241
Changing a Fuse..........................................250
Maintenance
General Information...................................252
Opening and Closing the Hood..............252
Under Hood Overview................................253
Engine Oil Dipstick......................................254
Engine Oil Check..........................................254
Oil Change Indicator Reset......................255
Engine Coolant Check...............................256
Automatic Transmission FluidCheck...........................................................260
Brake Fluid Check.......................................260
Washer Fluid Check....................................260
Changing the 12V Battery.........................260
Checking the Wiper Blades......................262
Changing the Wiper Blades.....................262
Adjusting the Headlamps.........................263
Removing a Headlamp.............................264
Changing a Bulb..........................................266
Bulb Specification Chart...........................267
Changing the Engine Air Filter................269
Vehicle Care
General Information...................................270
Cleaning Products.......................................270
Cleaning the Exterior....................................271
Waxing..............................................................272
Cleaning the Engine....................................272
Cleaning the Windows and WiperBlades...........................................................273
Cleaning the Interior....................................273
Cleaning the Instrument Panel andInstrument Cluster Lens........................274
Cleaning Leather Seats..............................274
Repairing Minor Paint Damage...............275
Cleaning the Wheels...................................275
Vehicle Storage.............................................275
Wheels and Tires
Tire Sealant and Inflator Kit.....................278
Tire Care..........................................................284
Using Summer Tires...................................299
Using Snow Chains.....................................299
Tire Pressure Monitoring System..........300
Technical Specifications...........................303
Capacities and Specific-ations
Engine Specifications................................305
Motorcraft Parts..........................................306
Vehicle Identification Number................307
Vehicle Certification Label......................308
Transmission Code Designation...........308
Capacities and Specifications...............309
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Table of Contents
AnswerQuestion
Your vehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. This maybe higher than expected during heavyaccelerations, and may fluctuate whendriving at a steady speed. These are charac-teristics of the Atkinson engine cycle andthe transmission technology that helpmaximize your hybrid's fuel economy.
Why does my engine rev up so high some-times when I accelerate?
The fan noise comes from a fan locatednext to the high voltage battery pack. Thisfan turns on when the battery requirescooling air. The fan speed, and associatednoise level, will change according to theamount of cooling required to maintaingood performance. Maintaining the batterytemperature at optimal conditions alsoprolongs the useful life of the battery andhelps to achieve better fuel economy.
What is the fan noise I hear from the rearof my hybrid?
Change the engine oil every 10000 miles(16000 kilometers) or once per year undernormal operating conditions.
What is the engine oil change serviceinterval?
Your hybrid vehicle can use E15 (15%ethanol, 85% gasoline) fuel, but you maynotice slightly reduced fuel economybecause ethanol contains less energy pergallon than gasoline. Your hybrid vehicle isnot designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and howwill it affect my fuel economy?
The high voltage battery system is designedto last the life of the vehicle and requiresno maintenance.
How long will my high voltage battery last?Does it need maintenance?
There are no provisions for charging thehigh voltage battery from a power supplyexternal to the vehicle. (For C-MAX Energivehicles, the vehicle can be plugged into a110-volt outlet with charge cord provided.)
Can you charge the battery with a plug intoan A/C outlet?
Yes. Your hybrid vehicle can be flat towedwithout modification. See Towing (page222).
Can I tow the hybrid behind my motor homewith all four wheels down?
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Unique Driving Characteristics
Protected componentsFuse amp ratingFuse or relay number
Run/start electronic power assist steering.10A119
Adaptive cruise control.10A120
Run-start transmission switch.15A121HEV inverter.
Not used (spare).5A122
Run-start: blind spot information system,Rear view camera, Adaptive cruise control,Heads-up display, shifter.
15A123
PHEV Run-start transmission oil pump.10A124
Run-start anti-lock brake system.10A225
Run-start powertrain control module.10A226
Fuel door solenoid.10A127
Not used (spare).20A128
Not used (spare).20A129
Not used.—30
Not used.—31
HEV/PHEV pulse width modulated fanrelay.—32
Not used.—33
Not used.—34
Charger fan.15A135
HEV battery electronic control module fan.15A136
Not used.—37
Vacuum pump #1 relay.—38
Vacuum pump #2 relay.—39
Fuel pump relay.—40
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Fuses
Protected componentsFuse amp ratingFuse or relay number
Front heated seat.20A165
Not used.—66
Body control module 2.50A267
Heated rear window.40A168
Anti-lock brake system valves.30A169
Passenger seat.30A170
Not used.—71
Panoramic roof #1.30A172
Not used.—73
Driver seat module.30A174
Transmission oil pump (PHEV).20A175
e-Shifter (transmission range controlmodule).20A176
Front climate controlled seats.30A177
Not used.—78
Blower motor.40A279
Not used.—80
Inverter.40A181
Anti-lock brake system pump.60A282
Wiper motor 1.25A183
Not used.—84
Not used.—85
1 M-type fuse.2J-type fuse.
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Fuses
CAPACITIES AND SPECIFICATIONS
Capacities
WARNING
The air conditioning refrigerant system contains refrigerant under high pressure.Only qualified personnel should service the air conditioning refrigerant system.Opening the air conditioning refrigerant system can cause personal injury.
CapacityItem
4.5 qt (4.3 L)Engine oil (with oil filter).
8.9 qt (8.4 L)Hybrid engine coolant.
9.0 qt (8.5 L)Energi engine coolant.
1.1 qt (1 L)Inverter system controller coolant.
Between MIN/MAX on brake fluid reservoirBrake fluid.
5.7 qt (5.4 L)*Automatic transmission fluid.
Fill as requiredWindshield washer fluid.
14.0 gal (53 L)Hybrid fuel tank.
14.0 gal (53 L)Energi fuel tank.
20 oz (0.56 kg)A/C refrigerant.
5.24 fl oz (155 ml)A/C refrigerant compressor oil.
*Approximate dry fill capacity. Actual amount may vary during fluid changes.
Specifications
Materials
SpecificationName
WSS-M2C947-ARecommended motor oil (U.S. and Mexico):Motorcraft SAE 0W-20 Synthetic Blend Motor OilXO-0W20-QSP
WSS-M2C945-ARecommended motor oil (Canada):Motorcraft SAE 5W-20 Super Premium Motor OilCXO-5W20-LSP12
WSS-M2C945-AOptional motor oil (U.S. and Mexico):
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Capacities and Specifications
SpecificationName
Motorcraft SAE 5W-20 Full Synthetic Motor OilXO-5W20-QFS
WSS-M2C945-AOptional motor oil (Canada):Motorcraft SAE 5W-20 Synthetic Motor OilCXO-5W20-LFS12
WSS-M97B44-D2Engine coolant (U.S. and Mexico):Motorcraft Orange Prediluted Antifreeze/CoolantVC-3DIL-B
WSS-M97B44-D2Engine coolant (Canada):Motorcraft Orange Prediluted Antifreeze/CoolantCVC-3DIL-B
WSS-M97B44-D2Inverter coolant (U.S. and Mexico):Motorcraft Orange Prediluted Antifreeze/CoolantVC-3DIL-B
WSS-M97B44-D2Inverter coolant (Canada):Motorcraft Orange Prediluted Antifreeze/CoolantCVC-3DIL-B
WSS-M6C65-A2Brake fluid:Motorcraft DOT 4 Low Viscosity (LV) High PerformanceMotor Vehicle Brake FluidPM-20
WSS-M2C938-AAutomatic transmission fluid (U.S. and Mexico):MERCON LVMotorcraft MERCON LV Automatic Transmission FluidXT-10-QLVC
WSS-M2C938-AAutomatic transmission fluid (Canada):MERCON LVMotorcraft MERCON LV Automatic Transmission FluidCXT-10-LV12
WSS-M14P19-AWindshield washer fluid (U.S. and Mexico):Motorcraft Premium Windshield Wash Concentrate withBitterantZC-32-B2
WSS-M14P19-AWindshield washer fluid (Canada):Motorcraft Premium Quality Windshield Washer FluidCXC-37-(A, B, D, F)
WSS-M17B21-AA/C refrigerant (U.S. and Mexico):R-1234yf RefrigerantHS7Z-19B519-AA
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Capacities and Specifications
Multi-point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent major
problems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
Multi-point inspection
Horn operationBattery performance
Radiator, cooler, heater and A/C hosesEngine air filter
Suspension components for leaks ordamageExhaust system
Steering and linkageExterior lamps operation
Tires for wear and proper pressure**Fluid levels*; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
Hazard warning system operation
* Brake, coolant recovery reservoir, automatic transmission and window washer**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor (If
Equipped)
Your vehicle is equipped with an IntelligentOil-Life Monitor that determines when youshould change the engine oil based on howyour vehicle is used. By using severalimportant factors in its calculations, themonitor helps reduce the cost of owningyour vehicle and reduces environmentalwaste at the same time.
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Scheduled Maintenance
This means you do not have to rememberto change the oil on a mileage-basedschedule. Your vehicle lets you know whenan oil change is due by displaying amessage in the information display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity ofuse.
When to expect the message prompting you to change your oil
Vehicle use and exampleInterval
Normal
7500-10000 miles(12000-16000 km)
Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
5000-7499 miles(8000-11999 km)
Moderate to heavy load or towingMountainous or off-road conditionsExtended idlingExtended hot or cold operation
Extreme3000-4999 miles(4800-7999 km)Maximum load or towingExtreme hot or cold operation
Normal Maintenance Intervals
At every oil change interval as indicated by the information display.1, 2
Change engine oil and filter.3
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, rotors, hoses and parking brake.
Inspect engine cooling system and motor/electronics cooling system strength andhoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
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Scheduled Maintenance