2017 FORD FUSION ENERGI USB

Audio System
General Information....................................313
Audio Unit - Vehicles With: Sony AM/FM/CD...................................................................314
Audio Unit - Vehicles With: AM/FM/CD...................................................................318
Audio Unit - Vehicles With: AM/FM/CD/SYNC/Satellite Radio.............................319
Digital Radio...................................................321
Satellite Radio..............................................324
USB Port.........................................................326
Media Hub......................................................326
SYNC™
General Information....................................327
Using Voice Recognition...........................329
Using SYNC™ With Your Phone.............331
SYNC™ Applications and Services......343
Using SYNC™ With Your MediaPlayer...........................................................348
SYNC™ Troubleshooting..........................357
SYNC™ 3
General Information...................................365
Home Screen.................................................378
Using Voice Recognition...........................379
Entertainment..............................................386
Climate............................................................396
Phone..............................................................399
Navigation.....................................................404
Electric Vehicle Information.....................413
Apps.................................................................434
Settings...........................................................436
SYNC™ 3 Troubleshooting.....................449
Accessories
Accessories.....................................................461
Extended Service Plan(ESP)
Extended Service Plan (ESP).................463
Ford Protect
Ford Protect..................................................465
Scheduled Maintenance
General Maintenance Information........467
Normal Scheduled Maintenance..........470
Special Operating Conditions ScheduledMaintenance..............................................473
Scheduled Maintenance Record............475
Appendices
End User License Agreement.................485
Type Approvals............................................509
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Table of Contents

CENTER CONSOLE (If Equipped)
Stow items in the cup holder carefully asitems may become loose during hardbraking, acceleration or crashes, includinghot drinks which may spill.
Available console features include:
Cup holder.A
Storage compartment withauxiliary power point and USBport.
B
Auxiliary power point.C
Center Console with RotaryControl (If Equipped)
Front storage compartment withUSB ports and auxiliary powerpoint.
A
Cup holder.B
Storage compartment withauxiliary power point and mediahub.
C
110 volt AC power point.D
Auxiliary power point.E
Switch pack.F
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Storage CompartmentsAB
C
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4.Open the hood. Support the hood withthe strut.
Closing the Hood
1.Remove the hood strut from the catchand secure it correctly after use.
2. Lower the hood and allow it to dropunder its own weight for the last 8-12in (20-30 cm).
Note:Make sure that the hood is correctlyclosed.
UNDER HOOD OVERVIEW
WARNING
The inverter system controllercontains various high-voltagecomponents that can cause seriousbodily harm or death. The inverter systemcontroller is not serviceable and shouldnever be touched, probed, or tamperedwith.
Note:Do not attempt to service any of thehigh-voltage components or wiring. Foreasier identification, the high-voltage wiringinsulation is color coated orange.
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MaintenanceE87786 A
IFGH
EBCD
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Seek: In radio mode, select a radio station and press this button. The systemstops at the next strongest station. Press and hold to move quickly to the nextstrong radio station or memory preset. In CD mode, press to select the nexttrack. Press and hold to move quickly forward through the current track.
H
End phone call: Press and hold to end a phone call.I
Cursor arrows and OK: Use the up and down arrow buttons to select thevarious settings. When you make your selection, press the left and right arrowbuttons to change the settings. Press OK to set or press MENU to exit.
J
CD slot: Insert a CD.K
Answer or Make phone call: Press to either answer an incoming phone callor to make a phone call.L
Seek: In radio mode, select a radio station and press this button. The systemstops at the previous strongest station. Press and hold the button to movequickly to the previous strong radio station or memory preset. In CD mode, pressto select the previous track. Press and hold to move quickly backward throughthe current track.
M
Play/Pause: Press to either play or pause a track when listening to a CD.N
VOL and Power: Press to switch the system on and off. Turn to adjust thevolume.O
PHONE: Press to access the phone features of the SYNC system. See SYNC™(page 327).P
MENU: Press to access different audio system features. See Menu Structurelater in this section.Q
MEDIA: Press to access your auxiliary input jack or switch between devicesyou plug into the input jack or USB port.R
Clock: Press to access the clock setting. Use the center arrow controls to changethe hours and minutes. You can also set the clock by pressing the MENU buttonand scrolling to Clock Settings.
S
RADIO: Press to listen to the radio or change radio stations. Press the functionbuttons below the radio screen to select different radio functions.T
SIRIUS or MUTE: If your vehicle is equipped with SIRIUS satellite radio, pressto listen to SIRIUS satellite radio. If your vehicle is not equipped with SIRIUSsatellite radio, press the button to mute the playing media.
U
DIGITAL RADIO
Note:HD Radio broadcasts are notavailable in all markets.
HD Radio technology is the digitalevolution of analog AM/FM radio. Yoursystem has a special receiver that allowsit to receive digital broadcasts (whereavailable) in addition to the analogbroadcasts, it already receives. Digitalbroadcasts provide a better sound quality
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Audio System

ActionConditionMessage
Contact SIRIUS at 1-888-539-7474 to resolvesubscription issues.
Your satellite service is nolonger available.Questions? Call
1-888-539-7474
Use the channel guide toturn off the Lock or Skipfunction on that station.
All the channels in theselected category are eitherskipped or locked.
None found
Check Channel Guide
No action required.SIRIUS has updated thechannels available for yourvehicle.
Subscription Updated
USB PORT (If Equipped)
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
The USB port allows you to plug in mediaplaying devices, memory sticks and chargedevices (if supported). See your SYNCinformation.
MEDIA HUB (If Equipped)
You can locate the media hub inside thecenter console or on the instrument panel.
See your SYNC information.
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Audio SystemE205592 E211463

GENERAL INFORMATION
SYNC is an in-vehicle communicationssystem that works with yourBluetooth-enabled cellular phone andportable media player. This allows you to:
•Make and receive calls.
•Access and play music from yourportable music player.
•Use 911 Assist and applications, suchas Spotify and Glympse, via SYNCAppLink.*
•Access phonebook contacts and musicusing voice commands.
•Stream music from your connectedphone.
•Text message.
•Use the advanced voice recognitionsystem.
•Charge your USB device (if your devicesupports this).*These features are not available in allmarkets and may require activation.Available AppLink enabled apps vary bymarket.
Make sure that you review your device'smanual before using it with SYNC.
Support
The SYNC support team is available tohelp you with any questions you cannotanswer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
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SYNC™E198355

Voice Command
3[text] (messages | message)
help
___ is a dynamic listing that should be thename of a contact in your phonebook. Forexample you could say "Call Home".1 See Dial table below.2 These commands are only valid while ina phone call.3 See the text message table below.
Dial Commands
Press the voice button and when promptedsay any of the following commands:
Voice Commands
411 (four-one-one), 911 (nine-one-one)
700 (seven hundred)
800 (eight hundred)
900 (nine hundred)
Clear (deletes all entered digits)
Delete (deletes last set of digits entered)
Number <0-9>
Plus
Pound (#)
Star (*)
Note:To exit dial mode, press and hold thephone button or press any button on theaudio system.
To access text messages say:
Voice Command
[text] (messages | message)
Then say any of the following:
(listen to | read) ([text] message)
forward (text | [text] message)
reply to (text | [text] message)
call [sender]
Phonebook Hints
To hear how the SYNC system speaks aname browse phonebook, select a contactand press:
Menu Item
Hear it
Changing Devices Using VoiceCommands
Using SYNC, you can easily access multiplephones, ipods, or USB devices. to switchdevices say:
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SYNC™

Voice Command
You can state the name ofthe desired device, such as“My iPhone”,“My Galaxy”or“My iPod”. SYNC mayask you to confirm the typeof device (Phone, USB, orBluetooth Audio).
(connect |device) ___
Making Calls
Press the voice button. Whenprompted, say:
Voice Command
call [[a] name]
SYNC prompts you to saythe numbers that you wishto dial. After you say thenumbers, the systemconfirms it. You can thensay:
dial [[a]number]
When the system has stated thenumber, you say any of the following:
Voice Command
This initiates the call.(dial | send)
This erases the spokendigits.(delete |correct)
To end the call, press the end call button
on the steering wheel or select the end calloption in the audio display.
Receiving Calls
Accepting calls
When receiving a call, you can answer thecall by pressing the accept call button onthe steering wheel or use the screen.
To use the screen to accept a callselect:
Menu Item
Accept
Rejecting Calls
When receiving a call, you can reject thecall by pressing the reject call button onthe steering wheel or use the screen.
To use the screen to reject a call select:
Menu Item
Reject
Ignore the call by doing nothing.
Phone Options during an ActiveCall
During an active call, you have more menufeatures that become available, such asputting a call on hold or joining calls.
To access this menu, choose one of theoptions available at the bottom of theaudio display or select More to choosefrom the following options:
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SYNC™E142599