2017 FORD FUSION ENERGI USB

AppLink issues
Possible solution(s)Possible cause(s)Issue
Unplug the USB cable fromthe phone, wait a moment,and plug the USB cableback in to the phone. After afew seconds, the app shouldappear in SYNC 3's MobileApps Menu. If not, "ForceClose" the application andrestart it.
You may need to reset theUSB connection to SYNC 3.
My iPhone is connected, myapp is running, I restartedthe app but I still cannot findit on SYNC 3.
Increase the Bluetoothvolume of the device byusing the device's volumecontrol buttons which aremost often found on theside of the device.
The Bluetooth volume onthe phone may be low.
I have an Android phone. Ifound and started my mediaapp on SYNC 3, but there isno sound or the sound isvery low.
Force close or uninstall theapps you do not want SYNC3 to find. If the app has a"Ford SYNC" setting, disablethat setting in the app'ssettings menu on the phone.
Some Android devices havea limited number ofBluetooth ports that appscan use to connect. If youhave more AppLink apps onyour phone than the numberof available Bluetooth ports,you will not see all of yourapps listed in the SYNC 3mobile apps menu.
I can only see some of theAppLink apps running on myphone listed in the SYNC 3Mobile Apps Menu.
Voice command issues
Possible solutionPossible causeIssue
Review the cell phone voice commandsand the media voice commands at thebeginning of their respective sections.You may be using thewrong voice commands.SYNC 3 doesnot understandwhat I amsaying.
Refer to the audio display during an activevoice session to find a list of voicecommands there.
Wait for the system to prompt you beforeyou state your command.You may be speaking toosoon or at the wrongtime.
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201602, Second Printing
SYNC™ 3

Voice command issues
Possible solutionPossible causeIssue
SYNC 3 applies the phonetic pronunciationrules of the selected language to the namesstored on your media player or USB flashdrive. It is able to make some exceptionsfor very popular artist names (for example,U2) such that you can always use theEnglish pronunciation for these artists.
You may be saying theforeign names using thecurrently selectedlanguage for SYNC 3.
The SYNC 3voice controlsystem is havingtrouble recog-nizing foreigntracks, artists,albums, genresand playlistnames from mymedia player orUSB flash drive.
SYNC 3 uses a synthetically generatedvoice rather than pre-recorded humanvoice.
SYNC 3 uses text-to-speech voice prompttechnology.
The systemgenerates voiceprompts andthe pronunci-ation of somewords may notbe accurate formy language.
SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201602, Second Printing
SYNC™ 3

General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the fourlanguages based on the most popularlanguages spoken. If the selected languageis not available, SYNC 3 remains in thecurrent active language.
SYNC 3 does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC 3SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC3 feature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>|) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow 1-2 minutes for the systemreset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting please call or visit the FordWebsite.
Ford Support
United States: 1-800-392-3673Customer Relation-ship CenterCanada: 1-800-565-3673
owner.ford.comWebsitewww.syncmyride.cawww.syncmaroute.ca
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201602, Second Printing
SYNC™ 3

Service Data Recording........................................9Daytime Running Lamps.............................76Type 1 - Conventional(Non-Configurable)........................................76Type 2 - Configurable..........................................76Digital Radio...................................................321HD Radio Reception and StationTroubleshooting............................................322Direction Indicators........................................78Doors and Locks.............................................58Driver Alert.....................................................203PRINCIPLE OF OPERATION..........................203USING DRIVER ALERT....................................203Driver and Passenger Airbags...................40Children and Airbags..........................................40Proper Driver and Front Passenger SeatingAdjustment.......................................................40Driver and Passenger Knee Airbags........44Driving Aids....................................................203Driving Hints...................................................223Driving Through Water...............................224DRLSee: Daytime Running Lamps.........................76
E
Economical Driving.....................................223EcoSelect........................................................150Electric Parking Brake..................................175Applying the Electric Parking brake.............175Battery With No Charge....................................177Parking On a Hill (Vehicles With a ManualTransmission) .................................................175Releasing the Electric Parking Brake...........176Electric Vehicle Information.....................413Charge Settings (Energi VehiclesOnly)...................................................................415Power Flow..........................................................429Emission Control System..........................159On-Board Diagnostics (OBD-II)...................160Readiness for Inspection and Maintenance(I/M) Testing....................................................161End User License Agreement.................485VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ................................485Engine Block Heater....................................144Using the Engine Block Heater......................145
Engine Coolant Check...............................256Adding Coolant..................................................256Coolant Change.................................................258Engine Coolant TemperatureManagement..................................................259Fail-Safe Cooling...............................................258Recycled Coolant...............................................257Severe Climates.................................................258Engine ImmobilizerSee: Passive Anti-Theft System.....................65Engine Oil Check..........................................254Adding Engine Oil..............................................254Engine Oil Dipstick......................................254Engine Specifications................................305Entertainment..............................................386AM/FM Radio......................................................387Apps.......................................................................395Bluetooth Stereo or USB................................394CD (If equipped)................................................393HD Radio™ Information (IfAvailable)........................................................390SIRIUS® Satellite Radio (IfActivated)........................................................387Sources.................................................................386Supported Media Players, Formats andMetadata Information................................395USB Port...............................................................395Environment......................................................15EPBSee: Electric Parking Brake..............................175Event Data RecordingSee: Data Recording..............................................9Export Unique Options..................................13Extended Service Plan (ESP).................463EXTENDED SERVICE PLAN (CANADAONLY)...............................................................464Ford Protect (U.S. Only).................................463Exterior Mirrors................................................82Auto-Dimming Feature......................................82Blind Spot Monitor..............................................83Fold-Away Exterior Mirrors...............................82Heated Exterior Mirrors......................................82Integrated Blind Spot Mirrors..........................83Memory Mirrors.....................................................82Power Exterior Mirrors........................................82Puddle Lamps ......................................................83Signal Indicator Mirrors......................................83
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201602, Second Printing
Index

Information Contained on the TireSidewall............................................................287Temperature A B C............................................285Traction AA A B C..............................................285Treadwear............................................................285Tire Inflation When PuncturedSee: Tire Sealant and Inflator Kit.................278Tire Pressure Monitoring System..........300Changing Tires With a Tire PressureMonitoring System........................................301Understanding Your Tire PressureMonitoring System .......................................301Tire Repair KitSee: Tire Sealant and Inflator Kit.................278Tire Sealant and Inflator Kit.....................278First Stage: Reinflating the Tire with SealingCompound and Air......................................280General Information..........................................279Second Stage: Checking TirePressure............................................................282Tips for Use of the Kit.......................................279What to do after the Tire has beenSealed...............................................................282What to do when a Tire Is Punctured........280TiresSee: Wheels and Tires......................................278Towing a Trailer.............................................222Towing Points................................................233Installing the Recovery Hook.........................233Recovery Hook Location..................................233Towing the Vehicle on FourWheels..........................................................222Emergency Towing............................................222Recreational Towing.........................................222Towing..............................................................222Traction Control.............................................179Principle of Operation.......................................179Transmission Code Designation...........308Transmission..................................................170TransmissionSee: Transmission..............................................170Transporting the Vehicle...........................232Type Approvals............................................509RF Certification Logos for Tire PressureMonitoring Sensor(s).................................509
U
Under Hood Overview................................253Unique Driving Characteristics................146Universal Garage Door Opener................132HomeLink Wireless Control System............132USB Port.........................................................326Using Adaptive Cruise Control................196Automatic Cancellation.................................200Blocked Sensor...................................................201Canceling the Set Speed...............................200Changing the Set Speed................................200Detection Issues.................................................201Following a Vehicle............................................198Following a Vehicle to a CompleteStop....................................................................198Hilly Condition Usage......................................200Overriding the System......................................199Resuming the Set Speed...............................200Setting the Adaptive Cruise Speed..............197Setting the Adaptive Cruise Speed WhenYour Vehicle is Stationary...........................197Setting the Gap Distance................................198Switching Adaptive Cruise ControlOff......................................................................200Switching Adaptive Cruise ControlOn........................................................................197Switching to Normal Cruise Control...........202System Not Available.......................................201Using Cruise Control....................................195Switching Cruise Control Off.........................196Switching Cruise Control On..........................195Using MyKey With Remote StartSystems...........................................................57Using Snow Chains.....................................299Using Stability Control................................181Using Summer Tires...................................299Using SYNC™ With Your MediaPlayer............................................................348Accessing Your USB Song Library...............352Bluetooth Devices and SystemSettings............................................................354Connecting Your Digital Media Player to theUSB Port..........................................................348Media Menu Features........................................351Media Voice Commands................................349USB 2......................................................................354Voice Commands for Audio Sources.........355
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Fusion Energi / Fusion Hybrid (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201602, Second Printing
Index