Audio System
General Information....................................313
Audio Unit - Vehicles With: Sony AM/FM/CD...................................................................314
Audio Unit - Vehicles With: AM/FM/CD...................................................................318
Audio Unit - Vehicles With: AM/FM/CD/SYNC/Satellite Radio.............................319
Digital Radio...................................................321
Satellite Radio..............................................324
USB Port.........................................................326
Media Hub......................................................326
SYNC™
General Information....................................327
Using Voice Recognition...........................329
Using SYNC™ With Your Phone.............331
SYNC™ Applications and Services......343
Using SYNC™ With Your MediaPlayer...........................................................348
SYNC™ Troubleshooting..........................357
SYNC™ 3
General Information...................................365
Home Screen.................................................378
Using Voice Recognition...........................379
Entertainment..............................................386
Climate............................................................396
Phone..............................................................399
Navigation.....................................................404
Electric Vehicle Information.....................413
Apps.................................................................434
Settings...........................................................436
SYNC™ 3 Troubleshooting.....................449
Accessories
Accessories.....................................................461
Extended Service Plan(ESP)
Extended Service Plan (ESP).................463
Ford Protect
Ford Protect..................................................465
Scheduled Maintenance
General Maintenance Information........467
Normal Scheduled Maintenance..........470
Special Operating Conditions ScheduledMaintenance..............................................473
Scheduled Maintenance Record............475
Appendices
End User License Agreement.................485
Type Approvals............................................509
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Table of Contents
PRINCIPLE OF OPERATION
MyKey allows you to program keys withrestricted driving modes to promote gooddriving habits. You can program therestrictions to all keys but one. Any keysthat you did not program are administratorkeys or admin keys.
You can use admin keys to:
•Create a MyKey with certain vehiclerestrictions.
•Program certain MyKey settings.
•Clear all MyKey restrictions.
After you program a MyKey, you can viewthe following information through theinformation display:
•The total number of admin keys andMyKeys for your vehicle.
•The total distance a MyKey drivertraveled with your vehicle.
Note:Every MyKey receives the samerestrictions and settings. You cannotprogram them individually.
Note:For vehicles equipped with apush-button start switch: When both aMyKey and an admin key are present whenyou start your vehicle, the system recognizesthe admin key only.
Standard Settings
Not every vehicle includes the featureslisted below. If your vehicle has thisequipment, then you cannot change thefollowing settings when using a MyKey:
•Seatbelt reminder or Belt-Minder™.MyKey mutes the audio system untildrivers, and in some instances,passengers, fasten their seatbelts.Note: If your vehicle includes anAM/FM radio or a very basic audiosystem, then the radio may not mute.
•Earlier low-fuel warning. The low-fuelwarning activates earlier for MyKeydrivers, giving them more time to refuel.
•Certain driver alerts, stability systemsor parking aids turn on automaticallywhen you use the MyKey system. Forexample, Blind Spot InformationSystem (BLIS), cross traffic alert, lanedeparture warning or forward collisionwarning.Note: MyKey drivers may beable to turn the lane departure warningfeature off, but this feature turns backon automatically with every new keycycle.
•Restricted touchscreen operation insome markets. For example, MyKeymay prevent manual navigationdestination input while the vehicle is inany gear other than park (P) or whenthe vehicle reaches a certain rate ofspeed.
•Satellite radio adult contentrestrictions, if this feature is availablein your market.
Optional Settings
You can configure certain vehicle featuresettings when you first create a MyKey. Youcan also change the settings afterwardwith an admin key.
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MyKey™
Brake Coach Display:
The Brake Coach appears after the vehiclehas come to a stop. It coaches you to brakein a manner which maximizes the amountof energy returned through theregenerative braking system. The percentdisplayed is an indication of theregenerative braking efficiency with 100%representing the maximum amount ofenergy recovery.
You can switch this feature on or off in theinformation displays settings menu. SeeGeneral Information (page 94).
Trip Summary:
Trip Summary displays upon shutting offyour vehicle. The information is cumulativeover the last trip. A new trip begins eachtime your start your vehicle (when theReady to Drive message comes on).
•Distance - Displays the total distancetraveled, distance traveled on batterypower only (EV distance) and Regendistance. Regen distance is theestimated range gained from energyrecaptured through regenerativebraking.
•Energy Use - Displays the average fueleconomy. In addition for Energi,displays the total electrical energy usedwhile in Plug-in Power Mode in kilowatthours (kWh).
•Brake Score - The percent displayed isan indication of the regenerativebraking efficiency for the trip.
Note:Corresponding trip efficiency leavesappear on the right information display uponshutting off your Hybrid vehicle. On Energivehicles, the trip efficiency leaves are shownon the right information display when thevehicle operates in Hybrid Mode for theentire trip. For trips with Plug-in Power Modeoperation, an estimate of your EVRange/Full Charge is provided along with alisting of factors and their contributions tothis estimate. See Next Full Charge underRight Information Display in this chapter.
Right Information Display
Entertainment
See General Information (page 365).
Phone
See General Information (page 365).
Navigation or Compass
See General Information (page 365).
Fuel Economy
See General Information (page 94).
Vehicle Range
Vehicle range indicates the estimateddistance your vehicle will travel with theenergy currently onboard. The range isdisplayed at the bottom of the screen withgasoline range shown in white and electricrange (Energi only) shown in blue.
•Gasoline Range: Is the estimateddistance to empty based on the fuelremaining in the tank.
•Electric Range: Is the estimateddistance you can travel in Plug-InPower Mode with the engine off. Thisrange is based on a calculationdetermined by the amount of energystored in the high voltage battery as aresult of charging while plugged in andthe energy being used while driving.
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Instrument Cluster
Settings
Select the desired language - Hold OK to SetLanguageDisplay
Miles & GAL, l/100km or km/LDistanceUnits
Fahrenheit (°F) or Celsius (°C)Temperature
psi, kPa or barTire Pressure
On or OffBrake Coach
On or OffBatteryDisplay
On or OffRegen Display
Hold OK to ResetDriving History
*Energi only.
Right Information Display Controls
•Press the up and down arrow buttonsto scroll through and highlight theoptions within a menu.
•Press the right arrow button to enter asub-menu.
•Press the left arrow button to exit amenu.
•Press the OK button to choose andconfirm your selection.
Main menu
From the main menu bar on the right sideof the information display, you can choosefrom the following categories:
Entertainment
See General Information (page 365).
Phone
See General Information (page 365).
Navigation or Compass
See General Information (page 365).
Fuel Economy
Use the up or down arrow buttons tochoose between the following displayoptions.
Note:The information display will remember the menu level 2 state when you change theindividual key state from the RUN to the OFF position.
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Information DisplaysE179396
•MP3 and WMA folder mode representsa folder structure consisting of onelevel of folders. The CD player numbersall MP3 and WMA tracks on the disc(noted by the MP3 or WMA fileextension) and all folders containingMP3 and WMA files, from F001 (folder)T001 (track) to F253 T255.
•Creating discs with only one level offolders helps with navigation throughthe disc files.
If you are burning your own MP3 and WMAdiscs, it is important to understand howthe system reads the structures you create.While various files may be present (fileswith extensions other than MP3 andWMA), only files with the MP3 and WMAextension are played; other files areignored by the system. This enables you touse the same MP3 and WMA disc for avariety of tasks on your work computer,home computer and your in-vehiclesystem.
In track mode, the system displays andplays the structure as if it were only onelevel deep (all MP3 and WMA files play,regardless of being in a specific folder). Infolder mode, the system only plays theMP3 and WMA files in the current folder.
AUDIO UNIT - VEHICLES WITH:
SONY AM/FM/CD
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Note:The touchscreen system controlsmost of the audio features. See your SYNCinformation.
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Audio System
GENERAL INFORMATION
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Getting to Know Your System
The SYNC 3 system allows you to interactwith a variety of features using thetouchscreen and voice commands. Byintegrating with your Bluetooth-enabledphone, the touchscreen provides easyinteraction with audio, multimedia, climatecontrol, navigation, and your phone's SYNC3 compatible apps.
Using the Touchscreen
To operate the touchscreen, you cansimply touch the item or option that youwant to select. The button changes colorwhen you select it.
The SYNC 3 layout allows you to quicklyselect the feature you wish to use.
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SYNC™ 3E205444
Action and DescriptionMenu ItemItem
This bar displays icons and messages pertaining to currentsystem activities including climate settings, voicecommands and phone functions such as text messages.
Status BarA
This button is available on the main screens. Pressing ittakes you to the home screen view.HomeB
This shows the current time. You can set the clock manuallyor have it controlled by the vehicle's GPS location. SeeSettings (page 436).
ClockC
This displays the current outside temperature.OutsideTemperatureD
You can touch any of the buttons on this bar to select afeature.Feature BarE
The touchscreen allows you quick accessto all of your comfort, navigation,communication and entertainmentoptions. Using the status and feature baryou can quickly select the feature you wantto use.
Note:Your system is equipped with afeature that allows you to access andcontrol audio features for 10 minutes afteryou switch the ignition off (and no doorsopen).
The Status Bar
Additional icons also display in the statusbar depending on market, vehicle optionsand current operation. If a feature is notactive, the icon does not display. Certainicons may move to the left or rightdepending on what options are active.
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SYNC™ 3
FunctionsFeature Bar Item
Allows you to see your vehicle's location ona virtual road map, get driving directions toyour destination and find points of interestalong your route.
Navigation
(If equipped)
Connect and control SYNC 3 compatibleapps running on your iphone or androiddevice. Also, access built-in additionalfeatures such as SiriusXM Traffic and TravelLink (if equipped).
Apps
This is where you find the Hybrid vehiclePower Flow information.
You can customize your system withvarious settings for the touchscreen display,feature preferences, and how you want tointeract with your vehicle.
Settings
For Energi vehicles, this is where you willfind the Charge Settings information.
Cleaning the Touchscreen
You can remove fingerprints with a dry,clean, soft cloth.
If dirt or fingerprints are still on the screen,apply a small amount of alcohol to thecloth and try to clean it again.
Note: Do not use detergent or any type ofsolvent to clean the touchscreen.
Note:Do not pour or spray alcohol onto thetouchscreen.
Using Voice Recognition
Using voice commands allows you to keepyour hands on the wheel and focus onwhat is in front of you. The system providesfeedback through audible tones, prompts,questions and spoken confirmationsdepending on the situation and the chosenlevel of interaction (voice settings).
The system also asks short questions(confirmation prompts) when it is not sureof your request or when there are multiplepossible responses to your request.
When using voice commands, words andicons may appear in the status barindicating the status of the voice commandsession. See Using Voice Recognition(page 379).
Accessing and Adjusting ModesThrough Your Vehicle InformationDisplay (If Equipped)
Depending on your vehicle and selectedoptions you may be able to control someof the SYNC 3 features on your informationdisplay. The features are visible in the righthand display (A) .
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SYNC™ 3