Collision, Damage or Fire Event.............230
Post-Crash Alert System...........................232
Spinout Detection........................................232
Transporting the Vehicle...........................232
Towing Points................................................233
Customer Assistance
Getting the Services You Need...............234
In California (U.S. Only).............................235
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................236
Utilizing the Mediation/ArbitrationProgram (Canada Only)........................237
Getting Assistance Outside the U.S. andCanada.........................................................237
Ordering Additional Owner'sLiterature....................................................238
Reporting Safety Defects (U.S.Only).............................................................239
Reporting Safety Defects (CanadaOnly).............................................................239
Fuses
Fuse Specification Chart...........................241
Changing a Fuse..........................................250
Maintenance
General Information...................................252
Opening and Closing the Hood..............252
Under Hood Overview................................253
Engine Oil Dipstick......................................254
Engine Oil Check..........................................254
Oil Change Indicator Reset......................255
Engine Coolant Check...............................256
Automatic Transmission FluidCheck...........................................................260
Brake Fluid Check.......................................260
Washer Fluid Check....................................260
Changing the 12V Battery.........................260
Checking the Wiper Blades......................262
Changing the Wiper Blades.....................262
Adjusting the Headlamps.........................263
Removing a Headlamp.............................264
Changing a Bulb..........................................266
Bulb Specification Chart...........................267
Changing the Engine Air Filter................269
Vehicle Care
General Information...................................270
Cleaning Products.......................................270
Cleaning the Exterior....................................271
Waxing..............................................................272
Cleaning the Engine....................................272
Cleaning the Windows and WiperBlades...........................................................273
Cleaning the Interior....................................273
Cleaning the Instrument Panel andInstrument Cluster Lens........................274
Cleaning Leather Seats..............................274
Repairing Minor Paint Damage...............275
Cleaning the Wheels...................................275
Vehicle Storage.............................................275
Wheels and Tires
Tire Sealant and Inflator Kit.....................278
Tire Care..........................................................284
Using Summer Tires...................................299
Using Snow Chains.....................................299
Tire Pressure Monitoring System..........300
Technical Specifications...........................303
Capacities and Specific-ations
Engine Specifications................................305
Motorcraft Parts..........................................306
Vehicle Identification Number................307
Vehicle Certification Label......................308
Transmission Code Designation...........308
Capacities and Specifications...............309
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Table of Contents
High sensitivityA
OnB
Low sensitivityC
Use the rotary control to adjust thesensitivity of the autowipers. When youselect low sensitivity, the wipers willoperate when the sensor detects a largeamount of water on the windshield. Whenyou select high sensitivity, the wipers willoperate when the sensor detects a smallamount of water on the windshield.
Keep the outside of the windshield clean.The rain sensor is very sensitive and thewipers may operate if dirt, mist or insectshit the windshield.
Wet or winter driving conditions with ice,snow or salty road mist can causeinconsistent and unexpected wiping orsmearing.
In these conditions, you can do thefollowing:
•Lower the sensitivity of the autowipersto reduce the amount of smearing onthe windshield.
•Switch to normal or high-speed wipe.
•Switch autowipers off.
Note: If you switch autolamps andautowipers on, the headlamps willautomatically turn on when the windshieldwipers continuously operate.
Autowipers Settings (If Equipped)
Autowipers default to on and remain onuntil you switch it off in the informationdisplay. With autowipers switched off, thewipers operate in intermittent mode. SeeGeneral Information (page 94).
WINDSHIELD WASHERS
Note:Do not operate the washers whenthe washer reservoir is empty. This maycause the washer pump to overheat.
To operate the washers and spray thewindshield, pull the lever toward you.
A wipe will occur a few seconds afterwashing to clear any remaining washerfluid. This feature can be switched on oroff in the information display. SeeInformation Messages (page 103).
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Headlamp Flasher
Pull the lever toward you slightly andrelease it to flash the headlamps.
AUTOLAMPS (If Equipped)
WARNING
The autolamps switch position maynot activate the headlamps in all lowvisibility conditions, such as daytimefog. Always ensure that your headlampsare switched to auto or on, as appropriate,during all low visibility conditions. Failureto do so may result in a collision.
When the lighting control is in theautolamps position, the headlampsautomatically turn on in low light situationsor when the wipers activate.
If equipped, the following also activatewhen the lighting control is in theautolamps position and you switch themon in the information display:
•Configurable daytime running lamps.
•Automatic high beam control.
•Adaptive headlamp control.
The headlamps remain on for a period oftime after you switch the ignition off. Usethe information display controls to adjustthe period of time that the headlampsremain on. See Information Displays(page 94).
Note:With the headlamps in theautolamps position, you cannot switch thehigh beam headlamps on until theautolamps system turns the low beamheadlamps on.
Windshield Wiper ActivatedHeadlamps
The windshield wiper activated headlampsturn on within 10 seconds when you switchthe windshield wipers on and the lightingcontrol is in the autolamps position. Theyturn off approximately 60 seconds afteryou switch the windshield wipers off.
The headlamps will not turn on by wiperactivation:
•During a mist wipe.
•When the wipers are on to clear washerfluid during a wash condition.
•If the wipers are in intermittent mode.
Note: If you switch autolamps andautowipers on, the headlamps willautomatically turn on when the windshieldwipers continuously operate.
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Engine coolant reservoir. See Engine Coolant Check (page 256).A
Engine oil filler cap. See Engine Oil Check (page 254).B
Air filter. See Changing the Engine Air Filter (page 269).C
Brake fluid reservoir. See Brake Fluid Check (page 260).D
Engine compartment fuse box. See Fuses (page 241).E
Inverter system controller.F
Inverter system controller coolant reservoir. See Engine Coolant Check (page256).G
Engine oil dipstick. See Engine Oil Dipstick (page 254).H
Washer system fluid reservoir. See Washer Fluid Check (page 260).I
ENGINE OIL DIPSTICK
MINA
MAXB
ENGINE OIL CHECK
Check the level before starting the engineand make sure that the level is betweenthe MIN and the MAX marks.
1. Make sure that your vehicle is on levelground.
2. Switch the engine off and wait 10minutes for the oil to drain into the oilpan.
3. Remove the dipstick and wipe it witha clean, lint-free cloth. Replace thedipstick and remove it again to checkthe oil level.
If the level is at the MIN mark, add oilimmediately.
Adding Engine Oil
Note:Do not remove the filler cap whenthe engine is running.
Note:Do not add oil further than the MAXmark. Oil levels above the MAX mark maycause engine damage.
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E169062
ENGINE COOLANT CHECK
WARNINGS
To reduce the risk of personal injury,make sure the engine is cool beforeunscrewing the coolant pressurerelief cap. The cooling system is underpressure. Steam and hot liquid can comeout forcefully when you loosen the capslightly.
Do not put coolant in the windshieldwasher fluid reservoir. If sprayed onthe windshield, coolant could makeit difficult to see through the windshield.
To reduce the risk of personal injury,make sure the engine is cool beforeunscrewing the coolant pressurerelief cap. The cooling system is underpressure. Steam and hot liquid can comeout forcefully when you loosen the capslightly.
Do not add coolant further than theMAX mark.
Your vehicle has two separate coolingsystems. One for cooling the engine and aseparate system for cooling the invertersystem controller that is specific to thehybrid operating system. The two systemsoperate similarly, with the inverter systemcontroller cooling system generallyoperating at a lower temperature andpressure.
When the engine is cold, check theconcentration and level of the coolant atthe intervals listed in the scheduledmaintenance information. See ScheduledMaintenance (page 467).
Note:Make sure that the coolant level isbetween the MIN and MAX marks on thecoolant reservoir.
Note: Coolant expands when it is hot. Thelevel may extend beyond the MAX mark.
Maintain coolant concentration within48% to 50%, which equates to a freezepoint between -30°F (-34°C) and -34°F(-37°C). Coolant concentration should bechecked using a refractometer. We do notrecommend the use of hydrometers orcoolant test strips for measuring coolantconcentration.
Adding Coolant
WARNING
Never remove the coolant reservoircap when the engine is running orhot.
Note:Automotive fluids are notinterchangeable. Do not use coolant orwindshield washer fluid outside of itsspecified function and vehicle location.
Note: Do not use stop leak pellets, coolingsystem sealants, or non-specified additivesas they can cause damage to the enginecooling or heating systems. Resultingcomponent damage may not be covered bythe vehicle Warranty.
It is very important to use predilutedcoolant approved to the correctspecification in order to avoid plugging thesmall passageways in the engine coolingsystem. See Capacities andSpecifications (page 309). Do not mixdifferent colors or types of coolant in yourvehicle. Mixing of engine coolants or usingan incorrect coolant may harm the engineor cooling system components and maynot be covered by the vehicle Warranty.
Note:If prediluted coolant is not available,use the approved concentrated coolantdiluting it to 50/50 with distilled water. SeeCapacities and Specifications (page 305).Using water that has not been deionisedmay contribute to deposit formation,corrosion and plugging of the small coolingsystem passageways.
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Maintenance
AUTOMATIC TRANSMISSION
FLUID CHECK
Note:Transmission fluid should be checkedby an authorized dealer. If required, fluidshould be added by an authorized dealer.
The automatic transmission does not havea transmission fluid dipstick.
Have an authorized dealer check andchange the transmission fluid at thecorrect service interval. Your transmissiondoes not consume fluid. However, the fluidlevel should be checked if the transmissionis not working properly, (i.e., if thetransmission slips or shifts slowly) or if younotice some sign of fluid leakage.
Do not use supplemental transmissionfluid additives, treatments or cleaningagents. The use of these materials mayaffect transmission operation and resultin damage to internal transmissioncomponents.
BRAKE FLUID CHECK
Fluid levels between the MIN and MAXlines are within the normal operating range;there is no need to add fluid. If the fluidlevels are outside of the normal operatingrange, the performance of the systemcould be compromised; seek service fromyour authorized dealer immediately.
WASHER FLUID CHECK
WARNING
If you operate your vehicle intemperatures below 40°F (5°C), usewasher fluid with antifreezeprotection. Failure to use washer fluid withantifreeze protection in cold weather couldresult in impaired windshield vision andincrease the risk of injury or accident.
Add fluid to fill the reservoir if the level islow. Only use a washer fluid that meetsFord specifications. See Capacities andSpecifications (page 305).
State or local regulations on volatileorganic compounds may restrict the useof methanol, a common windshield washerantifreeze additive. Washer fluidscontaining non-methanol antifreezeagents should be used only if they providecold weather protection without damagingthe vehicle’s paint finish, wiper blades orwasher system.
CHANGING THE 12V BATTERY
WARNINGS
Batteries normally produce explosivegases which can cause personalinjury. Therefore, do not allowflames, sparks or lighted substances tocome near the battery. When working nearthe battery, always shield your face andprotect your eyes. Always provide correctventilation.
When lifting a plastic-cased battery,excessive pressure on the end wallscould cause acid to flow through thevent caps, resulting in personal injury anddamage to the vehicle or battery. Lift thebattery with a battery carrier or with yourhands on opposite corners.
Keep batteries out of reach ofchildren. Batteries contain sulfuricacid. Avoid contact with skin, eyes orclothing. Shield your eyes when workingnear the battery to protect against possiblesplashing of acid solution. In case of acidcontact with skin or eyes, flushimmediately with water for a minimum of15 minutes and get prompt medicalattention. If acid is swallowed, call aphysician immediately.
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Maintenance
7.Drive the vehicle at least 10 mi (16 km)to completely relearn the idle trim andfuel trim strategy.
Note:If you do not allow the engine torelearn the idle and fuel trim strategy, theidle quality of your vehicle may be adverselyaffected until the engine computereventually relearns the idle trim and fueltrim strategy.
Make sure that you dispose of old batteriesin an environmentally friendly way. Seekadvice from your local authority aboutrecycling old batteries.
If storing your vehicle for more than 30days without recharging the battery, werecommend that you disconnect thebattery cables to maintain battery chargefor quick starting.
CHECKING THE WIPER
BLADES
Run the tip of your fingers over the edge ofthe blade to check for roughness.
Clean the wiper blades with washer fluidor water applied with a soft sponge orcloth.
CHANGING THE WIPER
BLADES
The wiper arms can be manually movedwhen the ignition is off. This allows for easeof blade replacement and cleaning underthe blades.
1. Pull the wiper blade and arm awayfrom the glass. Press the lockingbuttons together.
2. Rotate and remove the wiper blade.
3. Install in the reverse order.
Note:Make sure that the wiper blade locksinto place. Lower the wiper arm and bladeback to the windshield. The wiper arms willautomatically return to their normal positionwhen the ignition is turned on.
Replace wiper blades at least once peryear for optimum performance.
Poor wiper quality can be improved bycleaning the wiper blades and thewindshield.
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1
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GENERAL INFORMATION
Your dealer has many quality productsavailable to clean your vehicle and protectits finishes.
CLEANING PRODUCTS
For best results, use the following productsor products of equivalent quality:
MaterialsSpecificationName
-Motorcraft® Bug and Tar Remover (U.S.)Motorcraft® Bug and Tar Remover / Dissolvant de goudron etéliminateur d’insectes (Canada)ZC-42 (U.S. & Canada)
-Motorcraft® Custom Bright Metal Cleaner (U.S.)Custom Bright Metal Cleaner / Nettoyant pour métal brillant (Canada)ZC-15 (U.S. & Canada)
ESR-M14P4-AMotorcraft® Detail Wash (U.S.)Detail Wash / Shampooing superfin (Canada)ZC-3-A (U.S. & Canada)
-Motorcraft® Engine Shampoo and DegreaserEngine Shampoo and DegreaserZC-20 (U.S.)
-Engine ShampooEngine Shampoo / Shampooing pour moteur (Canada)CXC-66-A (Canada)
-Motorcraft® Leather and Vinyl Cleaner (U.S.)Premium Leather and Vinyl Cleaner / Nettoyant pour cuir et vinyle dehaute qualité (Canada)ZC-56 (U.S. & Canada)
-Multi-Purpose CleanerMulti-Purpose Cleaner / Nettoyant multi-usage (Canada)CXC-101 (Canada)
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concentrate with Bitterant(U.S.)Premium Quality Windshield Washer Fluid / Liquide lave-glace de hautequalité (Canada)ZC-32-B2 (U.S.)CXC-37-A/B/D/F (Canada)
-Professional Strength Carpet and Upholstery Cleaner (U.S.)Professional Strength Carpet & Upholstery Cleaner / Nettoyantprofessionnel pour sellerie et moquette (Canada)ZC-54 (U.S. & Canada)
-Motorcraft® Spot and Stain RemoverSpot and Stain RemoverZC-14 (U.S.)
ESR-M14P5-AMotorcraft® Ultra-Clear Spray Glass Cleaner (U.S.)
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Vehicle Care