Transporting the Vehicle...........................224
Customer Assistance
Getting the Services You Need...............226
In California (U.S. Only).............................227
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
......................228
Utilizing the Mediation/Arbitration Program (Canada Only).......................229
Getting Assistance Outside the U.S. and Canada........................................................229
Ordering Additional Owner's Literature....................................................230
Reporting Safety Defects (U.S. Only)..............................................................231
Reporting Safety Defects (Canada Only)..............................................................231
Fuses
Fuse Specification Chart...........................233
Changing a Fuse...........................................242
Maintenance
General Information
...................................244
Opening and Closing the Hood..............244
Under Hood Overview - 3.5L Duratec........................................................246
Under Hood Overview - 3.5L Ecoboost™................................................247
Engine Oil Dipstick
......................................248
Engine Oil Check..........................................248
Oil Change Indicator Reset......................249
Engine Coolant Check...............................250
Automatic Transmission Fluid Check...........................................................254
Brake Fluid Check........................................255
Power Steering Fluid Check.....................256
Washer Fluid Check....................................256
Changing the 12V Battery.........................256
Checking the Wiper Blades
.....................258
Changing the Wiper Blades
.....................258 Adjusting the Headlamps........................259
Removing a Headlamp.............................260
Changing a Bulb..........................................260
Bulb Specification Chart...........................263
Changing the Engine Air Filter
................265
Vehicle Care
General Information...................................266
Cleaning Products.......................................266
Cleaning the Exterior..................................266
Waxing
.............................................................267
Cleaning the Engine
...................................268
Cleaning the Windows and Wiper Blades..........................................................268
Cleaning the Interior
...................................269
Cleaning the Instrument Panel and Instrument Cluster Lens.......................269
Cleaning Leather Seats.............................270
Repairing Minor Paint Damage
...............270
Cleaning the Wheels..................................270
Vehicle Storage
..............................................271
Wheels and Tires
General Information....................................273
Tire Care..........................................................275
Using Snow Chains
.....................................289
Tire Pressure Monitoring System..........290
Changing a Road Wheel...........................293
Technical Specifications
..........................298
Capacities and Specific- ations
Engine Specifications - 3.5L Duratec........................................................299
Engine Specifications - 3.5L Ecoboost™................................................299
Motorcraft Parts - 3.5L Duratec............300
Motorcraft Parts - 3.5L Ecoboost™......301
Vehicle Identification Number
................302
Vehicle Certification Label.......................303
4
Flex (), enUSA, First Printing Table of Contents
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
8
Flex (), enUSA, First Printing Introduction E71340 E71880 E231160 E67017 E161353
Potential Causes
Condition
Program a spare key. See Passive Anti-Theft
System (page 73).
I lost a key.
MyKey distances do not accumulate.
•The MyKey user is not using the MyKey.
• An admin key holder cleared the MyKeys
and created new MyKeys.
• The key system has been reset.
• An admin transmitter is present at vehicle
start.
• No MyKeys are created. See
Creating a
MyKey (page 58).
No MyKey functions with the keyless
entry transmitter.
62
Flex (), enUSA, First Printing MyKey
™
End of Travel Position
The steering column sets a stopping
position just short of the end of the column
position to prevent damage to the steering
column. A new stopping position sets if the
steering column encounters an object
when tilting or telescoping.
To reset the steering column to its normal
stopping position:
1. Confirm there is nothing obstructing
the motion of the steering column.
2. Press and hold the steering column control until the steering column stops
moving.
3. Press the steering column control again. The steering column may begin
to move again.
4. When the steering column stops, continue holding the control for an
additional few seconds.
5. Repeat for each direction as necessary.
A new stopping position is set. The next
time you tilt or telescope the steering
column, it will stop just short of the end of
the column position.
Memory Feature
You can save and recall the steering
column position with the memory function.
See Memory Function (page 130).
Note: Pressing the adjustment control
during memory recall cancels the operation.
Easy Entry and Exit Feature
When you switch the ignition off, the
steering column will move to allow extra
room to exit your vehicle. The column will
return to the previous setting when you
switch the ignition on. You can enable or
disable this feature in the information
display. See Information Displays (page
99
). AUDIO CONTROL
You can operate the following functions
with the control:
Seek up and down or next.
A
Media.
B
Volume up or down.
C
Mute.
D
MEDIA
Press repeatedly to scroll through available
audio modes.
Seek, Next or Previous
Press the seek button to:
• Tune the radio to the next or previous
stored preset.
• Play the next or the previous track.
Press and hold the seek button to:
• Tune the radio to the next station up
or down the frequency band.
• Seek through a track.
76
Flex (), enUSA, First Printing Steering WheelE173608
EXTERIOR MIRRORS
Power Exterior Mirrors
WARNING
Do not adjust the mirrors when your
vehicle is moving.
Left-hand mirror.
A
Off.B
Right-hand mirror.
C
To adjust a mirror:
1. Select the mirror you want to adjust.
2. Move the control in the direction you want to tilt the mirror.
3. Return the control to the center position to lock the mirrors in place.
Fold-Away Exterior Mirrors
Push the mirror toward the door window
glass. Make sure that you fully engage the
mirror in its support when returning it to its
original position. Power-Folding Mirrors (If Equipped) Note:
Moving the mirrors 10 or more times
within one minute, or repeated folding and
unfolding of the mirrors while holding the
control down during full travel, may disable
the system to protect the motors from
overheating. Wait approximately three
minutes with the vehicle running, and up to
10 minutes with the vehicle off, for the
system to reset and for function to return to
normal.
Pull the control back to fold the mirrors in
or out.
Loose Mirror
If you manually fold your power-folding
mirrors, they may not work properly even
after you re-position them. You need to
reset them if:
• The mirrors vibrate when you drive.
• The mirrors feel loose.
• The mirrors do not stay in the folded or
unfolded position.
• One of the mirrors is not in its normal
driving position.
To reset the power-fold feature, use the
power-folding mirror control to fold and
unfold the mirrors. You may hear a loud
noise as you reset the power-folding
mirrors. This sound is normal. Repeat this
process as needed each time you manually
fold the mirrors.
89
Flex (), enUSA, First Printing Windows and MirrorsE163059
B
AC E163060
Note:
Some options may appear slightly
different or not at all if the items are
optional. •
Trip 1 & 2
• Fuel Economy
• Information
• Settings
Trip 1 & 2 Trip 1 & 2
Speedometer
Trip distance
Average fuel economy
Elapsed trip time
Hold OK to Reset
Note: Press and hold
OK to reset the
currently displayed trip information.
Speedometer
Shows vehicle speed digitally.
Trip distance
Shows the accumulated trip distance.
Average fuel economy
Shows the average fuel economy for a
given trip. Elapsed trip time
When you switch off your vehicle the timer
stops and restarts when you restart your
vehicle.
Fuel Economy
Use the left or right arrow buttons to
choose the desired fuel economy display.Fuel Economy
Inst Fuel Econ
Average Fuel
Note: Press and hold
OK to reset the
currently displayed fuel usage information.
Inst Fuel Economy
This display shows a visual graph of your
instantaneous fuel economy. Average Fuel
This display shows the average fuel
consumption since the function was last
reset.
100
Flex (), enUSA, First Printing Information Displays
Settings
Auto Highbeam Autolamp Delay
Autolamp Delay
Display
Compass
Calibrate
Set Zone
Normal or Towing
DTE calculation
Easy Entry/Exit
Autolock
Locks
Autounlock All Doors or
Driver's First
Remote Unlock
Set to XXX%
Oil Life Reset
Switch Enabled or Switch Disabled
Power Liftgate
Auto or Last
Settings
Climate Control
Remote Start
Automatic or Off
Seats and Wheel or
Seats
5, 10 or 15 minutes
Duration
System
Remote Open
Windows
Courtesy Wipe
Wipers
Rain Sensing
Hold OK to Create MyKey
Create MyKey
MyKey
Always On or User Selectable
911 Assist
Traction Ctrl
Choose desired speed or Off
Max Speed
Speed Minder
102
Flex (), enUSA, First Printing Information Displays
Display Mode
XXX mi (km) to empty, Fuel gauge and Total odometer
Option 1
Round tachometer, Fuel gauge and Total odometer
Option 2
Round tachometer, Engine coolant temp gauge, Fuel gauge and Total
odometer
Option 3
Digital speedometer, Fuel gauge and Total odometer
Option 4
Regardless of display mode chosen, when you use the SelectShift Automatic ™ trans-
mission (SST), the cluster will change to the round tachometer if not already selected.
XXX mi (km) to empty
Shows approximate fuel level before the
fuel tank reaches empty. The value is
dynamic and can change (raise or lower)
depending on driving style.
Fuel gauge
Switch the ignition on. The fuel gauge will
indicate approximately how much fuel is
in the fuel tank. The arrow next to the fuel
pump symbol shows the fuel filler door
side of your vehicle. When the fuel level
becomes low, the level indicator will
change to amber. When the fuel level
becomes critically low, the level indicator
will change to red.
Note: The fuel gauge level may vary slightly
when your vehicle is moving or when driving
on a slope.
Note: When a MyKey® is in use, low fuel
warnings will display earlier. Round tachometer
Indicates the engine speed in revolutions
per minute. Driving with your tachometer
pointer continuously at the top of the scale
may damage the engine. During SelectShift
Automatic
™ transmission (SST) use, the
currently selected gear will appear in the
display.
Engine coolant temperature gauge
Indicates engine coolant temperature. At
normal operating temperature, the level
indicator will be in the normal range. If the
engine coolant temperature exceeds the
normal range, stop your vehicle as soon as
safely possible, switch off the engine and
let the engine cool.
Trip 1 & 2
Choose between the following trip
displays. Trip 1 & 2
Trip distance
Average fuel economy
Elapsed trip time
Hold OK to Reset
104
Flex (), enUSA, First Printing Information Displays