
USING ALL-WHEEL DRIVE
All-wheel drive uses all four wheels to
power the vehicle. This increases traction,
enabling you to drive over terrain and road
conditions that a conventional two-wheel
drive vehicle cannot. The AWD system is
active all the time and requires no input
from the operator.
Note:
Your AWD vehicle is not intended for
off-road use. The AWD feature gives your
vehicle some limited off-road capabilities
in which driving surfaces are relatively level,
obstruction-free and otherwise similar to
normal on-road driving conditions.
Operating your vehicle under other than
those conditions could subject the vehicle
to excessive stress which might result in
damage which is not covered under your
warranty. Note:
When an AWD system fault is
present, the warning Check AWD displays
in the information display. The AWD system
is not functioning correctly and defaults to
front-wheel drive. When this warning
displays, have your vehicle serviced at an
authorized dealer.
Note: The AWD OFF message may also
appear in the information display if the AWD
system overheats and defaults to
front-wheel drive. This may occur if the
vehicle is operated in extreme conditions
with excessive wheel slip, such as deep
sand. To resume normal AWD function as
soon as possible, stop the vehicle in a safe
location and stop the engine for at least 10
minutes. After the engine has been
restarted and the AWD system has
adequately cooled, the AWD OFF message
will turn off and normal AWD function
returns. If the engine is not stopped, the
AWD OFF
message turns off when the
system cools and normal AWD function
returns.
All-Wheel Drive Messages Action / Description
AWD Messages
Displays if the AWD system disables to
protect itself. This may occur if you operate
the vehicle after installing the compact
spare tire, if the system is overheating or if
there is an issue with another vehicle
system that prevents the AWD system from
AWD OFF
operating. The AWD system resumes
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(If Equipped)

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
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How Temperature Affects Your Tire
Pressure
The tire pressure monitoring system
monitors tire pressure in each pneumatic
tire. While driving in a normal manner, a
typical passenger tire inflation pressure
may increase about 2
–4 psi (14– 28 kPa)
from a cold start situation. If the vehicle is
stationary overnight with the outside
temperature significantly lower than the
daytime temperature, the tire pressure may
decrease about 3 psi (21 kPa) for a drop of
30°F (17°C) in ambient temperature. This
lower pressure value may be detected by
the tire pressure monitoring system as
being significantly lower than the
recommended inflation pressure and
activate the system warning light for low
tire pressure. If the low tire pressure
warning light is on, visually check each tire
to verify that no tire is flat. If one or more
tires are flat, repair as necessary. Check
the air pressure in the road tires. If any tire
is under-inflated, carefully drive the vehicle
to the nearest location where air can be
added to the tires. Inflate all the tires to
the recommended inflation pressure.
CHANGING A ROAD WHEEL WARNINGS
The use of tire sealant may damage
your tire pressure monitoring system
and should only be used in roadside
emergencies. If you must use a sealant, the
Ford Tire Mobility Kit sealant should be
used. The tire pressure monitoring system
sensor and valve stem on the wheel must
be replaced by an authorized dealer after
use of the sealant. See
Tire Pressure Monitoring
System (page 290). If the tire
pressure monitor sensor becomes
damaged, it will no longer function. Note:
The tire pressure monitoring system
indicator light will illuminate when the spare
tire is in use. To restore the full function of
the monitoring system, all road wheels
equipped with tire pressure monitoring
sensors must be mounted on the vehicle.
If you get a flat tire while driving, do not
apply the brake heavily. Instead, gradually
decrease your speed. Hold the steering
wheel firmly and slowly move to a safe
place on the side of the road.
Have a flat serviced by an authorized
dealer in order to prevent damage to the
tire pressure monitoring system sensors.
See
Tire Pressure Monitoring System
(page 290). Replace the spare tire with a
road tire as soon as possible. During
repairing or replacing of the flat tire, have
the authorized dealer inspect the tire
pressure monitoring system sensor for
damage.
Dissimilar Spare Wheel and Tire
Assembly Information WARNING
Failure to follow these guidelines
could result in an increased risk of
loss of vehicle control, injury or death.
If you have a dissimilar spare wheel and
tire, then it is intended for temporary use
only. This means that if you need to use it,
you should replace it as soon as possible
with a road wheel and tire assembly that
is the same size and type as the road tires
and wheels that were originally provided
by Ford. If the dissimilar spare tire or wheel
is damaged, it should be replaced rather
than repaired.
A dissimilar spare wheel and tire assembly
is defined as a spare wheel and tire
assembly that is different in brand, size or
appearance from the road tires and wheels
and can be one of three types:
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1.
T-type mini-spare: This spare tire
begins with the letter T for tire size and
may have Temporary Use Only molded in
the sidewall.
2. Full-size dissimilar spare with label
on wheel:
This spare tire has a label on
the wheel that states: THIS WHEEL AND
TIRE ASSEMBLY FOR TEMPORARY USE
ONLY.
When driving with one of the dissimilar
spare tires listed above, do not:
• Exceed
50 mph (80 km/h).
• Load the vehicle beyond maximum
vehicle load rating listed on the Safety
Compliance Label.
• Tow a trailer.
• Use snow chains on the end of the
vehicle with the dissimilar spare tire.
• Use more than one dissimilar spare tire
at a time.
• Use commercial car washing
equipment.
• Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires
listed above at any one wheel location can
lead to impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability.
3. Full-size dissimilar spare without
label on wheel
When driving with the full-size dissimilar
spare wheel and tire assembly, do not:
• Exceed
70 mph (113 km/h).
• Use more than one dissimilar spare
wheel and tire assembly at a time. •
Use commercial car washing
equipment.
• Use snow chains on the end of the
vehicle with the dissimilar spare wheel
and tire assembly.
The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability.
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Tire Change Procedure WARNINGS
When one of the front wheels is off
the ground, the transmission alone
will not prevent your vehicle from
moving or slipping off the jack, even if the
transmission is in park (P) or neutral (N). To help prevent your vehicle from
moving when you change a tire, be
sure to place the transmission in park
(P) or neutral (N), set the parking brake,
and block (in both directions) the wheel
that is diagonally opposite (other side and
end of your vehicle) to the tire being
changed.
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WARNINGS
Never get underneath a vehicle that
is supported only by a jack. If the
vehicle slips off the jack, you or
someone else could be seriously injured. Do not attempt to change a tire on
the side of the vehicle close to
moving traffic. Pull far enough off the
road to avoid the danger of being hit when
operating the jack or changing the wheel. Always use the jack provided as
original equipment with your vehicle.
If using a jack other than the one
provided as original equipment with your
vehicle, make sure the jack capacity is
adequate for the vehicle weight, including
any vehicle cargo or modifications. Note:
Passengers should not remain in your
vehicle when the vehicle is being jacked.
Note: Jack at the specified locations to
avoid damage to the vehicle.
Note: If the third row seat is stowed in the
floor, you will need to unstow it to access
the spare tire.
1. Park on a level surface, set the parking
brake and activate the hazard flashers.
2. Place the transmission in park (P) and
turn the engine off. 3. Block the diagonally opposite wheel. 4. Remove the carpeted floor panel
located in the rear of the vehicle, then
remove the wing nut that secures the
spare tire by turning it
counterclockwise.
5. Lift and remove the spare tire from the
trunk.
6. Remove the second wing nut that secures the jack retention bracket by
turning it counterclockwise. Then
remove the jack kit from the vehicle.
7. Remove the jack, L-shaped bolt, and the wrench from the felt bag. Fold
down the wrench socket to use to
loosen the lug nuts and to operate the
jack.
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Flex (), enUSA, First Printing Wheels and TiresE142551 E211099

Checking the Transmission Fluid
Level................................................................... 254
Autowipers........................................................79
Auxiliary Power Points................................145 110 Volt AC Power Point................................... 145
12 Volt DC Power Point..................................... 145
Locations............................................................... 145
AWD See: All-Wheel Drive......................................... 168
B
Battery See: Changing the 12V Battery..................... 256
Blind Spot Information System..............195
Switching the System Off and On...............196
System Errors....................................................... 196
System Limitations............................................ 196
Using the System............................................... 195
Bonnet Lock See: Opening and Closing the Hood..........244
Booster Seats..................................................28 Types of Booster Seats...................................... 29
Brake Fluid Check........................................255
Brakes................................................................175 General Information........................................... 175
Breaking-In......................................................217
Bulb Specification Chart...........................263
C
Cabin Air Filter................................................124
California Proposition 65..............................11
Capacities and Specifications - 3.5L Duratec.........................................................304
Alternative Engine Oil for Extremely Cold Climates........................................................... 307
Specifications..................................................... 304
Capacities and Specifications - 3.5L Ecoboost™.................................................308
Alternative Engine Oil for Extremely Cold Climates............................................................ 312
Specifications..................................................... 309
Capacities and Specifications................299
Cargo Nets
.....................................................203
Car Wash See: Cleaning the Exterior.............................. 266Center Console
..............................................147
Console Refrigerator and Freezer.................147
Second Row Center Console.......................... 147
Changing a Bulb..........................................260 Brake and Rear Lamps, Rear Direction
Indicator and Reversing Lamp.................262
Front Direction Indicator and Front Parking Lamp.................................................................. 261
Front Fog Lamp.................................................. 262
Headlamp.............................................................. 261
Headlamp Low Beam and Headlamp High Beam.................................................................. 261
LED Lamps........................................................... 263
License Plate Lamp.......................................... 263
Changing a Fuse...........................................242 Fuses....................................................................... 242
Changing a Road Wheel
...........................293
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 293
Tire Change Procedure.................................... 294
Changing the 12V Battery.........................256
Changing the Engine Air Filter................265
Changing the Wiper Blades
.....................258
Front Wiper Blades........................................... 258
Rear Window Wiper Blade............................. 259
Checking MyKey System Status..............60
Checking the Wiper Blades
.....................258
Child Restraint and Seatbelt Maintenance..................................................41
Child Restraint Positioning
.........................30
Child Safety.......................................................18
General Information............................................. 18
Child Safety Locks..........................................32 Left-Hand Side...................................................... 33
Right-Hand Side................................................... 33
Cleaning Leather Seats
.............................270
Cleaning Products.......................................266 Materials............................................................... 266
Cleaning the Engine
...................................268
Cleaning the Exterior..................................266 Exterior Chrome Parts...................................... 267
Exterior Plastic Parts......................................... 267
Stripes or Graphics............................................ 267
Underbody............................................................ 267
Under Hood.......................................................... 267
Cleaning the Instrument Panel and Instrument Cluster Lens........................269
Cleaning the Interior
...................................269
484
Flex (), enUSA, First Printing Index