Transporting the Vehicle...........................224
Customer Assistance
Getting the Services You Need...............226
In California (U.S. Only).............................227
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
......................228
Utilizing the Mediation/Arbitration Program (Canada Only).......................229
Getting Assistance Outside the U.S. and Canada........................................................229
Ordering Additional Owner's Literature....................................................230
Reporting Safety Defects (U.S. Only)..............................................................231
Reporting Safety Defects (Canada Only)..............................................................231
Fuses
Fuse Specification Chart...........................233
Changing a Fuse...........................................242
Maintenance
General Information
...................................244
Opening and Closing the Hood..............244
Under Hood Overview - 3.5L Duratec........................................................246
Under Hood Overview - 3.5L Ecoboost™................................................247
Engine Oil Dipstick
......................................248
Engine Oil Check..........................................248
Oil Change Indicator Reset......................249
Engine Coolant Check...............................250
Automatic Transmission Fluid Check...........................................................254
Brake Fluid Check........................................255
Power Steering Fluid Check.....................256
Washer Fluid Check....................................256
Changing the 12V Battery.........................256
Checking the Wiper Blades
.....................258
Changing the Wiper Blades
.....................258 Adjusting the Headlamps........................259
Removing a Headlamp.............................260
Changing a Bulb..........................................260
Bulb Specification Chart...........................263
Changing the Engine Air Filter
................265
Vehicle Care
General Information...................................266
Cleaning Products.......................................266
Cleaning the Exterior..................................266
Waxing
.............................................................267
Cleaning the Engine
...................................268
Cleaning the Windows and Wiper Blades..........................................................268
Cleaning the Interior
...................................269
Cleaning the Instrument Panel and Instrument Cluster Lens.......................269
Cleaning Leather Seats.............................270
Repairing Minor Paint Damage
...............270
Cleaning the Wheels..................................270
Vehicle Storage
..............................................271
Wheels and Tires
General Information....................................273
Tire Care..........................................................275
Using Snow Chains
.....................................289
Tire Pressure Monitoring System..........290
Changing a Road Wheel...........................293
Technical Specifications
..........................298
Capacities and Specific- ations
Engine Specifications - 3.5L Duratec........................................................299
Engine Specifications - 3.5L Ecoboost™................................................299
Motorcraft Parts - 3.5L Duratec............300
Motorcraft Parts - 3.5L Ecoboost™......301
Vehicle Identification Number
................302
Vehicle Certification Label.......................303
4
Flex (), enUSA, First Printing Table of Contents
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
8
Flex (), enUSA, First Printing Introduction E71340 E71880 E231160 E67017 E161353
Engine Oil
If it illuminates with the engine
running or when you are driving,
this indicates a malfunction.
Stop your vehicle as soon as it is safe to
do so and switch the engine off. Check the
engine oil level. See Engine Oil Check
(page 248).
Note: Do not resume your journey if it
illuminates despite the level being correct.
Have the system checked by your authorized
dealer immediately.
Fasten Seatbelt It will illuminate and a chime will
sound to remind you to fasten
your seatbelt. See
Seatbelt
Reminder (page 39).
Front Airbag If it fails to illuminate when you
start your vehicle, continues to
flash or remains on, it indicates
a malfunction. Have the system checked
by your authorized dealer.
Front Fog Lamps
(If Equipped) Lights when you switch the front
fog lamps on.
Head Up Display
(If Equipped) A red beam of lights will
illuminate on the windshield in
certain instances when using
adaptive cruise control and/or the collision
warning system. It will also illuminate
momentarily when you start your vehicle
to make sure the display works. High Beam It will illuminate when you switch
the high beam headlamps on. It
will flash when you use the
headlamp flasher.
Liftgate Ajar Illuminates when you do not
completely close the liftgate.
Low Fuel Level It will illuminate when the fuel
level is low or the fuel tank is
nearly empty. Refuel as soon as
possible.
Low Tire Pressure Warning It will illuminate when your tire
pressure is low. If the lamp
remains on with the engine
running or when driving, check your tire
pressure as soon as possible.
It will also illuminate momentarily when
you switch the ignition on to confirm the
lamp is functional. If it does not illuminate
when you switch the ignition on, or begins
to flash at any time, have the system
checked by your authorized dealer.
Low Washer Fluid It will illuminate when the
windshield washer fluid is low.
Parking Lamps It will illuminate when you switch
the parking lamps on.
96
Flex (), enUSA, First Printing Instrument Cluster E71880 E67017 E156133 E162453 E132353
Fuel
Action
Message
An early reminder of a low fuel condition.
Fuel Level Low
The fuel fill inlet may not be properly closed.
Check Fuel Fill Inlet
Keys and Intelligent Access Action
Message
A reminder to press the brake while starting your vehicle.
To START Press Brake
The key is not detected by the system. See Keyless Starting(page 149).
No Key Detected
The Start Stop button is pressed to shut off the engine and
an Intelligent Access key is not detected inside your vehicle.
Restart Now or Key is
Needed
Your vehicle is in the accessory ignition state.
Accessory Power is
Active
There is a problem with your vehicle ’s starting system. See
an authorized dealer for service.
Starting System Fault
During spare key programming, an intelligent access key isprogrammed to the system.
Key Programmed x Keys
Total
During spare key programming, the maximum number of keys have been programmed.
Max Number of Keys
Learned
Maintenance Action
Message
Stop your vehicle as soon as safely possible, turn off the
engine. Check the oil level. If the warning stays on or continues to come on with your engine running, contact an authorized dealer as soon as possible.
Low Engine Oil Pressure
The engine oil life remaining is 10% or less. See
Engine Oil
Check (page 248).
Change Engine Oil Soon
The oil life left reaches 0%. See Engine Oil Check (page 248).
Oil Change Required
The engine coolant temperature is excessively high.
Engine Coolant Over
Temperature
112
Flex (), enUSA, First Printing Information Displays
UNDER HOOD OVERVIEW - 3.5L DURATEC
Engine coolant reservoir. See Engine Coolant Check (page 250).
A
Brake fluid reservoir. See
Brake Fluid Check (page 255).
B
Battery. See
Changing the 12V Battery (page 256).
C
Engine compartment fusebox. See
Fuse Specification Chart (page 233).
D
Air filter assembly. See
Changing the Engine Air Filter (page 265).
E
Automatic transmission fluid dipstick. See
Automatic Transmission Fluid
Check (page 254).
F
Engine oil dipstick. See
Engine Oil Dipstick (page 248).
G
Engine oil filler cap. See
Engine Oil Check (page 248).
H
Windshield washer fluid reservoir. See
Washer Fluid Check (page 256).
I
246
Flex (), enUSA, First Printing MaintenanceIEFGH
ABCD
E223186
UNDER HOOD OVERVIEW - 3.5L ECOBOOST™
Engine coolant reservoir. See Engine Coolant Check (page 250).
A.
Engine oil filler cap. See
Engine Oil Check (page 248).
B.
Engine oil dipstick. See
Engine Oil Dipstick (page 248).
C.
Brake fluid reservoir. See
Brake Fluid Check (page 255).
D.
Battery. See
Changing the 12V Battery (page 256).
E.
Engine compartment fuse box. See
Fuses (page 233).
F.
Air filter assembly. See
Changing the Engine Air Filter (page 265).
G.
Automatic transmission dipstick. See Automatic Transmission Fluid Check
(page
254).
H.
Washer fluid reservoir. See
Washer Fluid Check (page 256).
I.
247
Flex (), enUSA, First Printing MaintenanceE173375
ENGINE OIL DIPSTICK
MINA
MAX
B
ENGINE OIL CHECK
To check the engine oil level consistently
and accurately, do the following:
1. Make sure the parking brake is on. Make
sure the transmission is in park (P) or
neutral (N).
2. Run the engine until it reaches normal operating temperature.
3. Make sure that your vehicle is on level ground.
4. Switch the engine off and wait 15 minutes for the oil to drain into the oil
pan. Checking the engine oil level too
soon after you switch the engine off
may result in an inaccurate reading.
5. Open the hood. See Opening and
Closing the Hood (page 244).
6. Remove the dipstick and wipe it with a clean, lint-free cloth. See
Under
Hood Overview (page 247).
7. Replace the dipstick and remove it again to check the oil level. See
Engine Oil Dipstick
(page 248). 8.
Make sure that the oil level is between
the maximum and minimum marks. If
the oil level is at the minimum mark,
add oil immediately. See
Capacities
and Specifications (page 304).
9. If the oil level is correct, replace the dipstick and make sure it is fully seated.
Note: Do not remove the dipstick when the
engine is running.
Note: If the oil level is between the
maximum and minimum marks, the oil level
is acceptable. Do not add oil.
Note: The oil consumption of new engines
reaches its normal level after approximately
3,100 mi (5,000 km)
.
Adding Engine Oil WARNING
Do not remove the filler cap when
the engine is running.
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that may
not be covered by the vehicle Warranty.
248
Flex (), enUSA, First Printing MaintenanceE146429 E142732
Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Committee (ILSAC).
To top up the engine oil level do the
following:
1. Clean the area surrounding the engine
oil filler cap before you remove it.
2. Remove the engine oil filler cap. See Under Hood Overview (page 247).
Turn it counterclockwise and remove
it.
3. Add engine oil that meets Ford specifications. See
Capacities and
Specifications (page 304). You may
have to use a funnel to pour the engine
oil into the opening.
4. Recheck the oil level.
5. If the oil level is correct, replace the dipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turn it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Make sure you install the oil filler cap
correctly.
Note: Soak up any spillage with an
absorbent cloth immediately.
OIL CHANGE INDICATOR
RESET
Use the information display controls on
the steering wheel to reset the oil change
indicator. From the main menu scroll to: Action and description
Message
Press the right arrow button,
then from this menu scroll
to the following message.
Settings
Press the right arrow button,
then from this menu scroll
to the following message.
Vehicle
Press the right arrow button,
then from this menu scroll
to the following message.
Oil Life
Press and hold the
OK
button until the instrument
cluster displays the
following message.
Hold OK to
Reset
Reset Successful
When the oil change indic-
ator resets the instrument
cluster displays 100%.
Remaining Life
{00}%
If the instrument cluster
displays one of the following
messages, repeat the
process.
Not Reset
Reset Cancelled
249
Flex (), enUSA, First Printing Maintenance