Transporting the Vehicle...........................224
Customer Assistance
Getting the Services You Need...............226
In California (U.S. Only).............................227
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
......................228
Utilizing the Mediation/Arbitration Program (Canada Only).......................229
Getting Assistance Outside the U.S. and Canada........................................................229
Ordering Additional Owner's Literature....................................................230
Reporting Safety Defects (U.S. Only)..............................................................231
Reporting Safety Defects (Canada Only)..............................................................231
Fuses
Fuse Specification Chart...........................233
Changing a Fuse...........................................242
Maintenance
General Information
...................................244
Opening and Closing the Hood..............244
Under Hood Overview - 3.5L Duratec........................................................246
Under Hood Overview - 3.5L Ecoboost™................................................247
Engine Oil Dipstick
......................................248
Engine Oil Check..........................................248
Oil Change Indicator Reset......................249
Engine Coolant Check...............................250
Automatic Transmission Fluid Check...........................................................254
Brake Fluid Check........................................255
Power Steering Fluid Check.....................256
Washer Fluid Check....................................256
Changing the 12V Battery.........................256
Checking the Wiper Blades
.....................258
Changing the Wiper Blades
.....................258 Adjusting the Headlamps........................259
Removing a Headlamp.............................260
Changing a Bulb..........................................260
Bulb Specification Chart...........................263
Changing the Engine Air Filter
................265
Vehicle Care
General Information...................................266
Cleaning Products.......................................266
Cleaning the Exterior..................................266
Waxing
.............................................................267
Cleaning the Engine
...................................268
Cleaning the Windows and Wiper Blades..........................................................268
Cleaning the Interior
...................................269
Cleaning the Instrument Panel and Instrument Cluster Lens.......................269
Cleaning Leather Seats.............................270
Repairing Minor Paint Damage
...............270
Cleaning the Wheels..................................270
Vehicle Storage
..............................................271
Wheels and Tires
General Information....................................273
Tire Care..........................................................275
Using Snow Chains
.....................................289
Tire Pressure Monitoring System..........290
Changing a Road Wheel...........................293
Technical Specifications
..........................298
Capacities and Specific- ations
Engine Specifications - 3.5L Duratec........................................................299
Engine Specifications - 3.5L Ecoboost™................................................299
Motorcraft Parts - 3.5L Duratec............300
Motorcraft Parts - 3.5L Ecoboost™......301
Vehicle Identification Number
................302
Vehicle Certification Label.......................303
4
Flex (), enUSA, First Printing Table of Contents
Use the rotary control to adjust the
sensitivity of the rain sensor. Set the
control to low sensitivity, and the wipers
will turn on when the rain sensor detects
a large amount of moisture on the
windshield. Set the control to high
sensitivity, and the wipers will turn on when
the rain sensor detects a small amount of
moisture on the windshield.
Note:
When you set the wiper system to
intermittent wipe and the autowiper system
is on, the autowiper sensitivity setting
adjusts the wiper speed according to the
moisture on the windshield only. Use the
wiper lever to wipe the windshield
on-demand.
Keep the outside of the windshield clean.
The rain sensor is very sensitive. If the area
around the mirror is dirty, then the wipers
may operate if dirt, mist or insects hit the
windshield.
WINDSHIELD WASHERS
Note: Do not operate the wipers on a dry
windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to burn out. Always use the
windshield washers before wiping a dry
windshield.
Note: Do not operate the washers when
the washer reservoir is empty. This may
cause the washer pump to overheat. Press the end of the wiper lever to activate
the washer:
•
A brief press causes a single wipe
without washer fluid.
• A quick press and hold causes the
wipers to swipe the windshield three
times with washer fluid.
• A long press and hold activates the
wipers and washer fluid for up to 10
seconds.
A wipe occurs a few seconds after washing
to clear any remaining washer fluid. You
can switch this feature on and off through
the information display. See General
Information (page 99).
REAR WINDOW WIPER AND
WASHERS
Rear Window Wiper
Note: Make sure you switch off the wiper
system before using an automatic car wash. Rotate the control to select:
Intermittent operation - the
shortest pause between wipes.
2
Intermittent operation - the
longest pause between wipes.
1
Off.0
80
Flex (), enUSA, First Printing Wipers and WashersE208497 E208498
The headlamps will not turn on by wiper
activation:
•
During a single wipe.
• When the wipers are on to clear washer
fluid during a wash condition.
Note: If you switch autolamps and
autowipers on, the headlamps will
automatically turn on when the windshield
wipers continuously operate.
INSTRUMENT LIGHTING
DIMMER Use to adjust the brightness of the
instrument panel and all applicable lit
components in the vehicle during
headlamp and parking lamp operation.
•
Tap the top or bottom of the control
to brighten/dim all interior lit
components incrementally, or
• Press and hold at the first position the
top or bottom of the control until the
desired lighting level is reached.
• Press and hold the top of the control
to the full on position to activate the
“dome on ” feature. This will turn on the
interior courtesy lights. The lights will
remain on until the bottom of the
control is pressed. HEADLAMP EXIT DELAY
You can set the delay time to keep the
headlamps on for up to three minutes after
you switch off the ignition.
Follow the steps below to change the
delay time (Steps 1 to 6 must be
completed within 10 seconds):
1. Switch the ignition off.
2. Select the autolamp position on the
lighting control.
3. Turn the lighting control to the off position.
4. Switch the ignition on.
5. Switch the ignition off.
6. Select the autolamp position on the lighting control. The headlamps and
parking lamps will turn on.
7. Turn the lighting control to the off position when the required delay time
has been reached. The headlamps and
parking lamps will turn off.
You can set the headlamp exit delay to
one of the following settings:
• Off
• 10 seconds
• 20 seconds
• 120 seconds
Note: You can adjust the time delay using
the display controls in the instrument
cluster. See Information Displays (page
99).
84
Flex (), enUSA, First Printing LightingE163270
Engine Oil
If it illuminates with the engine
running or when you are driving,
this indicates a malfunction.
Stop your vehicle as soon as it is safe to
do so and switch the engine off. Check the
engine oil level. See Engine Oil Check
(page 248).
Note: Do not resume your journey if it
illuminates despite the level being correct.
Have the system checked by your authorized
dealer immediately.
Fasten Seatbelt It will illuminate and a chime will
sound to remind you to fasten
your seatbelt. See
Seatbelt
Reminder (page 39).
Front Airbag If it fails to illuminate when you
start your vehicle, continues to
flash or remains on, it indicates
a malfunction. Have the system checked
by your authorized dealer.
Front Fog Lamps
(If Equipped) Lights when you switch the front
fog lamps on.
Head Up Display
(If Equipped) A red beam of lights will
illuminate on the windshield in
certain instances when using
adaptive cruise control and/or the collision
warning system. It will also illuminate
momentarily when you start your vehicle
to make sure the display works. High Beam It will illuminate when you switch
the high beam headlamps on. It
will flash when you use the
headlamp flasher.
Liftgate Ajar Illuminates when you do not
completely close the liftgate.
Low Fuel Level It will illuminate when the fuel
level is low or the fuel tank is
nearly empty. Refuel as soon as
possible.
Low Tire Pressure Warning It will illuminate when your tire
pressure is low. If the lamp
remains on with the engine
running or when driving, check your tire
pressure as soon as possible.
It will also illuminate momentarily when
you switch the ignition on to confirm the
lamp is functional. If it does not illuminate
when you switch the ignition on, or begins
to flash at any time, have the system
checked by your authorized dealer.
Low Washer Fluid It will illuminate when the
windshield washer fluid is low.
Parking Lamps It will illuminate when you switch
the parking lamps on.
96
Flex (), enUSA, First Printing Instrument Cluster E71880 E67017 E156133 E162453 E132353
Action
Message
The washer fluid is low and needs to be refilled.
Washer Fluid Level Low
Indicates that your vehicle is still in Transport mode. This maynot allow some features to operate properly. Contact an authorized dealer.
Transport Mode Contact
Dealer
Indicates that your vehicle is still in Factory mode. This maynot allow some features to operate properly. Contact an authorized dealer.
Factory Mode Contact
Dealer
MyKey Action
Message
MyKey cannot be programmed during key programming .
MyKey not Created
MyKey is active.
MyKey Active Drive
Safely
When starting your vehicle, a MyKey is in use and the MyKey speed limit is on.
Speed Limited to XX
MPH/km/h
When a MyKey is in use, the MyKey speed limit is on and yourvehicle speed is approaching 80 mph (130 km/h).
Near Vehicle Top Speed
MyKey is active.
Check Speed Drive
Safely
A MyKey is in use and Belt-Minder is activated.
Buckle Up to Unmute
Audio
An attempt is made to program a spare key using two existing MyKeys.
Could Not Program
Integrated Key
113
Flex (), enUSA, First Printing Information Displays
FUSE SPECIFICATION CHART
Power Distribution Box
WARNINGS
Always disconnect the battery before
servicing high current fuses.
To reduce risk of electrical shock,
always replace the cover to the
power distribution box before
reconnecting the battery or refilling fluid
reservoirs. The power distribution box is in the engine
compartment. It has high-current fuses
that protect the vehicle's main electrical
systems from overloads.
If you disconnect and reconnect the
battery, you will need to reset some
features. See Changing the 12V Battery
(page 256).
Protected components
Fuse amp rating
Fuse or relay number
Fan relay 2.
40A 1
1
Fan relay 1.
40A 1
2
Trailer brake control module.
30A 1
3
Wipers.
30A 1
4
Washer pump.
Anti-lock brake system pump.
50A 1
5
233
Flex (), enUSA, First Printing FusesE173618
97
98
77 96
95
94
9392 919089
88
66
44 78
56
39 26 18 16
17
3 1
2
4
5
6
7
8
9 19
20
21
22
23
24 27
28
29
30
31 40
41
42
43 55
57
58
59
60
61
62
63
64
65 79
80
81
82
83
84
85
86
87
67
45
32
10
11
12
13 33
34
35 46
47
48
49
50
51 68
69
70
71
72
74
73
76
75
53
37 36
54
38
25
15
1452
UNDER HOOD OVERVIEW - 3.5L DURATEC
Engine coolant reservoir. See Engine Coolant Check (page 250).
A
Brake fluid reservoir. See
Brake Fluid Check (page 255).
B
Battery. See
Changing the 12V Battery (page 256).
C
Engine compartment fusebox. See
Fuse Specification Chart (page 233).
D
Air filter assembly. See
Changing the Engine Air Filter (page 265).
E
Automatic transmission fluid dipstick. See
Automatic Transmission Fluid
Check (page 254).
F
Engine oil dipstick. See
Engine Oil Dipstick (page 248).
G
Engine oil filler cap. See
Engine Oil Check (page 248).
H
Windshield washer fluid reservoir. See
Washer Fluid Check (page 256).
I
246
Flex (), enUSA, First Printing MaintenanceIEFGH
ABCD
E223186
UNDER HOOD OVERVIEW - 3.5L ECOBOOST™
Engine coolant reservoir. See Engine Coolant Check (page 250).
A.
Engine oil filler cap. See
Engine Oil Check (page 248).
B.
Engine oil dipstick. See
Engine Oil Dipstick (page 248).
C.
Brake fluid reservoir. See
Brake Fluid Check (page 255).
D.
Battery. See
Changing the 12V Battery (page 256).
E.
Engine compartment fuse box. See
Fuses (page 233).
F.
Air filter assembly. See
Changing the Engine Air Filter (page 265).
G.
Automatic transmission dipstick. See Automatic Transmission Fluid Check
(page
254).
H.
Washer fluid reservoir. See
Washer Fluid Check (page 256).
I.
247
Flex (), enUSA, First Printing MaintenanceE173375