Transporting the Vehicle...........................224
Customer Assistance
Getting the Services You Need...............226
In California (U.S. Only).............................227
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
......................228
Utilizing the Mediation/Arbitration Program (Canada Only).......................229
Getting Assistance Outside the U.S. and Canada........................................................229
Ordering Additional Owner's Literature....................................................230
Reporting Safety Defects (U.S. Only)..............................................................231
Reporting Safety Defects (Canada Only)..............................................................231
Fuses
Fuse Specification Chart...........................233
Changing a Fuse...........................................242
Maintenance
General Information
...................................244
Opening and Closing the Hood..............244
Under Hood Overview - 3.5L Duratec........................................................246
Under Hood Overview - 3.5L Ecoboost™................................................247
Engine Oil Dipstick
......................................248
Engine Oil Check..........................................248
Oil Change Indicator Reset......................249
Engine Coolant Check...............................250
Automatic Transmission Fluid Check...........................................................254
Brake Fluid Check........................................255
Power Steering Fluid Check.....................256
Washer Fluid Check....................................256
Changing the 12V Battery.........................256
Checking the Wiper Blades
.....................258
Changing the Wiper Blades
.....................258 Adjusting the Headlamps........................259
Removing a Headlamp.............................260
Changing a Bulb..........................................260
Bulb Specification Chart...........................263
Changing the Engine Air Filter
................265
Vehicle Care
General Information...................................266
Cleaning Products.......................................266
Cleaning the Exterior..................................266
Waxing
.............................................................267
Cleaning the Engine
...................................268
Cleaning the Windows and Wiper Blades..........................................................268
Cleaning the Interior
...................................269
Cleaning the Instrument Panel and Instrument Cluster Lens.......................269
Cleaning Leather Seats.............................270
Repairing Minor Paint Damage
...............270
Cleaning the Wheels..................................270
Vehicle Storage
..............................................271
Wheels and Tires
General Information....................................273
Tire Care..........................................................275
Using Snow Chains
.....................................289
Tire Pressure Monitoring System..........290
Changing a Road Wheel...........................293
Technical Specifications
..........................298
Capacities and Specific- ations
Engine Specifications - 3.5L Duratec........................................................299
Engine Specifications - 3.5L Ecoboost™................................................299
Motorcraft Parts - 3.5L Duratec............300
Motorcraft Parts - 3.5L Ecoboost™......301
Vehicle Identification Number
................302
Vehicle Certification Label.......................303
4
Flex (), enUSA, First Printing Table of Contents
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
8
Flex (), enUSA, First Printing Introduction E71340 E71880 E231160 E67017 E161353
PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly or
gently, and the risk of injury from a
deploying airbag is the greatest close
to the trim covering the airbag module. All occupants of your vehicle,
including the driver, should always
properly wear their safety belts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your safety belt could seriously increase
the risk of injury or death. Always transport children 12 years
old and under in the back seat and
always properly use appropriate
child restraints. Failure to follow this could
seriously increase the risk of injury or death. Never place your arm over the airbag
module as a deploying airbag can
result in serious arm fractures or
other injuries. Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back. Do not attempt to service, repair, or
modify the airbag supplemental
restraint systems or its fuses as you
could be seriously injured or killed. Contact
your authorized dealer as soon as possible. Several airbag system components
get hot after inflation. To reduce the
risk of injury, do not touch them after
inflation. If the airbag has deployed, the airbag
will not function again and must be
replaced immediately. If the airbag
is not replaced, the unrepaired area will
increase the risk of injury in a crash. The airbags are a supplemental restraint
system and are designed to work with the
safety belts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note:
You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
44
Flex (), enUSA, First Printing Supplementary Restraints System
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
Make sure the front passenger
sensing system is operating
properly. See Crash Sensors
and Airbag Indicator (page 50).
Do not attempt to repair or service the
system. Take your vehicle immediately to
an authorized dealer.
If it is necessary to modify an advanced
front airbag system to accommodate a
person with disabilities, contact the Ford
Customer Relationship Center. See
Getting the Services You Need
(page
226).
SIDE AIRBAGS WARNINGS
Do not place objects or mount
equipment on or near the airbag
cover, on the side of the seatbacks
(of the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. Do not use accessory seat covers.
The use of accessory seat covers
may prevent the deployment of the
side airbags and increase the risk of injury
in an accident. Do not lean your head on the door.
The side airbag could injure you as it
deploys from the side of the
seatback. WARNINGS
Do not attempt to service, repair, or
modify the airbag, its fuses or the
seat cover on a seat containing an
airbag as you could be seriously injured or
killed. Contact your authorized dealer as
soon as possible. If the side airbag has deployed, the
airbag will not function again. The
side airbag system (including the
seat) must be inspected and serviced by
an authorized dealer. If the airbag is not
replaced, the unrepaired area will increase
the risk of injury in a crash. The side airbags are located on the
outboard side of the seatbacks of the front
seats. In certain sideways crashes, the
airbag on the side affected by the crash
will be inflated. The airbag was designed
to inflate between the door panel and
occupant to further enhance the protection
provided occupants in side impact crashes.
The system consists of the following:
•
A label or embossed side panel
indicating that side airbags are fitted
to your vehicle.
• Side airbags located inside the driver
and front passenger seatbacks.
• Front passenger sensing system.
48
Flex (), enUSA, First Printing Supplementary Restraints SystemE67017 E152533
•
Crash sensors and monitoring system
with readiness indicator. See Crash
Sensors and Airbag Indicator (page
50
).
Note: The passenger sensing system will
deactivate the passenger seat-mounted
side airbag if it detects an empty passenger
seat.
The design and development of the side
airbag system included recommended
testing procedures that were developed
by a group of automotive safety experts
known as the Side Airbag Technical
Working Group. These recommended
testing procedures help reduce the risk of
injuries related to the deployment of side
airbags.
SAFETY CANOPY™ WARNINGS
Do not place objects or mount
equipment on or near the headliner
at the siderail that may come into
contact with a deploying curtain airbag.
Failure to follow these instructions may
increase the risk of personal injury in the
event of a crash. Do not lean your head on the door.
The curtain airbag could injure you
as it deploys from the headliner.
Do not attempt to service, repair, or
modify the curtain airbags, its fuses,
the A, B, C or D pillar trim, or the
headliner on a vehicle containing curtain
airbags as you could be seriously injured
or killed. Contact your authorized dealer
as soon as possible. WARNINGS
All occupants of your vehicle
including the driver should always
wear their safety belts even when an
airbag supplemental restraint system and
curtain airbag is provided. Failure to
properly wear your safety belt could
seriously increase the risk of injury or death. To reduce risk of injury, do not
obstruct or place objects in the
deployment path of the curtain
airbag. If the curtain airbags have deployed,
the curtain airbags will not function
again. The curtain airbags (including
the A, B, C and D pillar trim and headliner)
must be inspected and serviced by an
authorized dealer. If the curtain airbag is
not replaced, the unrepaired area will
increase the risk of injury in a crash. The Safety Canopy will deploy during
significant side crashes or when a certain
likelihood of a rollover event is detected
by the rollover sensor. The Safety Canopy
is mounted to the roof side-rail sheet
metal, behind the headliner, above each
row of seats. In certain sideways crashes
or rollover events, the Safety Canopy will
be activated, regardless of which seats are
occupied. The Safety Canopy is designed
to inflate between the side window area
and occupants to further enhance
protection provided in side impact crashes
and rollover events.
49
Flex (), enUSA, First Printing Supplementary Restraints SystemE67017
12 Volt DC Power Point
WARNINGS
Do not plug optional electrical
accessories into the cigar lighter
socket. Incorrect use of the cigar
lighter can cause damage not covered by
the vehicle warranty, and can result in fire
or serious injury. Do not use a power point for
operating a cigar lighter. Incorrect
use of the power points can cause
damage not covered by the vehicle
warranty, and can result in fire or serious
injury. Note:
When you switch the ignition on, you
can use the socket to power 12 volt
appliances with a maximum current rating
of 15 amps.
If the power supply does not work after you
switch the ignition off, switch the ignition
on.
Note: Do not hang any accessory from the
accessory plug.
Note: Do not use the power point over the
vehicle capacity of 12 volt DC 180 watts or
a fuse may blow.
Note: Always keep the power point caps
closed when not in use.
Do not insert objects other than an
accessory plug into the power point. This
will damage the power point and blow the
fuse.
Run the vehicle for full capacity use of the
power point.
To prevent the battery from running out of
charge:
• Do not use the power point longer than
necessary when the vehicle is not
running.
• Do not leave devices plugged in
overnight or when you park your vehicle
for extended periods. Locations
Power points may be in the following
locations:
•
Inside the center console.
• On the rear of the center console.
• In the rear cargo area.
• On the passenger side floor panel.
110 Volt AC Power Point (If Equipped) WARNING
Do not keep electrical devices
plugged in the power point whenever
the device is not in use. Do not use
any extension cord with the 110 volt AC
power point, since it will defeat the safety
protection design. Doing so may cause the
power point to overload due to powering
multiple devices that can reach beyond
the 150 watt load limit and could result in
fire or serious injury. Note:
The power point will turn off when
the ignition is switched off or the battery
voltage drops below 11 volts.
Use the power point for powering electric
devices that require up to 150 watts. It is
on the rear of the center console. Note:
Depending on your vehicle, the power
point cover may open to the right or upward.
145
Flex (), enUSA, First Printing Auxiliary Power PointsE193395
Filling a Portable Fuel Container
Use the following guidelines to avoid
electrostatic charge build-up, which can
produce a spark, when filling an
ungrounded fuel container:
•
Only use an approved fuel container to
transfer fuel to your vehicle. Place the
container on the ground when filling it.
• Do not fill a fuel container when it is
inside your vehicle (including the cargo
area).
• Keep the fuel pump nozzle in contact
with the fuel container when filling it.
• Do not use a device that holds the fuel
pump nozzle lever in the fill position.
Adding Fuel From a Portable Fuel
Container WARNINGS
Do not insert the nozzle of a fuel
container or an aftermarket funnel
into the fuel system filler neck. This
may damage the fuel system filler neck or
its seal and cause fuel to run onto the
ground. Do not try to pry open or push open
the capless fuel system with foreign
objects. This could damage the fuel
system and its seal and cause injury to you
or others. Do not dispose of fuel in the
household refuse or the public
sewage system. Use an authorized
waste disposal facility. When refueling the vehicle fuel tank from
a fuel container, use the fuel filler funnel
included with your vehicle. See Fuel Filler
Funnel Location (page 156).
Note: Do not use aftermarket funnels as
they will not work with the capless fuel
system and can damage it. When refueling the vehicle fuel tank from
a fuel container, do the following:
1.
Fully open the fuel tank filler door until
it engages.
2. Fully insert the fuel filler funnel into the
fuel tank filler pipe opening. 3. Add fuel to your vehicle from the fuel
container.
4. Remove the fuel filler funnel from the fuel tank filler pipe opening.
5. Fully close the fuel tank filler door.
6. Clean the fuel filler funnel and place it back in your vehicle or correctly dispose
of it.
Note: Extra funnels can be purchased from
an authorized dealer if you choose to
dispose of the funnel.
REFUELING WARNINGS
When refueling always shut the
engine off and never allow sparks or
open flames near the fuel tank filler
valve. Never smoke or use a cell phone
while refueling. Fuel vapor is extremely
hazardous under certain conditions. Avoid
inhaling excess fumes.
157
Flex (), enUSA, First Printing Fuel and RefuelingE157452
Brake-Shift Interlock
WARNINGS
Do not drive your vehicle until you
verify that the brake lamps are
working.
When doing this procedure, you need
to take the transmission out of park
(P) which means your vehicle can
roll freely. To avoid unwanted vehicle
movement, always fully apply the parking
brake prior to doing this procedure. Use
wheels chocks if appropriate. If the parking brake is fully released,
but the brake warning lamp remains
illuminated, the brakes may not be
working properly. Have your vehicle
checked as soon as possible. Note:
For some markets this feature will be
disabled.
Your vehicle is equipped with a brake-shift
interlock feature that prevents moving the
gearshift lever from park (P) when the
ignition is in the on position and the brake
pedal is not pressed.
If you cannot move the gearshift lever out
of park (P) position with the ignition in the
on position and the brake pedal pressed,
a malfunction may have occurred. It is
possible that a fuse has blown or your
vehicle ’s brake lamps are not operating
properly. See Fuse Specification Chart
(page 233).
If the fuse is not blown and the brake
lamps are working properly, the following
procedure will allow you to move the
gearshift lever from park (P):
1. Apply the parking brake, turn the ignition off and remove the key. 2. Remove the cup holder insert.
3. Using a screwdriver (or similar tool),
release the tab to the access door and
remove.
4. Locate the brake shift interlock lever on the passenger side of the shifter
assembly.
5. Apply the brake pedal. Using a screwdriver (or similar tool), press
down and hold the brake shift interlock
lever while pulling the gearshift lever
out of park (P) and into neutral (N).
6. Install the access door and cup holder insert.
7. Apply the brake pedal, start the vehicle,
and release the parking brake.
166
Flex (), enUSA, First Printing TransmissionE211089