Introduction
About This Manual...........................................7
Symbols Glossary.............................................8
Data Recording................................................10
California Proposition 65.............................12
Perchlorate.........................................................12
Ford Credit.........................................................12
Replacement PartsRecommendation.......................................12
Special Notices................................................13
Mobile CommunicationsEquipment.....................................................14
Export Unique Options.................................14
Environment
Protecting the Environment........................16
Child Safety
General Information.......................................17
Installing Child Restraints............................18
Booster Seats..................................................30
Child Restraint Positioning.........................32
Child Safety Locks..........................................33
Seatbelts
Principle of Operation..................................35
Fastening the Seatbelts..............................36
Seatbelt Height Adjustment.....................40
Seatbelt Warning Lamp and IndicatorChime.............................................................40
Seatbelt Reminder.........................................41
Child Restraint and SeatbeltMaintenance................................................42
Seatbelt Extension........................................43
Supplementary RestraintsSystem
Principle of Operation..................................44
Driver and Passenger Airbags...................45
Side Airbags.....................................................50
Safety Canopy™..............................................51
Crash Sensors and Airbag Indicator........52
Airbag Disposal...............................................53
Keys and Remote Controls
General Information on RadioFrequencies..................................................54
Remote Control..............................................54
Replacing a Lost Key or RemoteControl...........................................................60
MyKey™
Principle of Operation...................................61
Creating a MyKey............................................62
Clearing All MyKeys.......................................63
Checking MyKey System Status...............63
Using MyKey With Remote StartSystems.........................................................63
MyKey Troubleshooting...............................64
Doors and Locks
Locking and Unlocking.................................65
Keyless Entry...................................................68
Tailgate
Tailgate Lock....................................................70
Removing the Tailgate.................................70
Tailgate Step.....................................................71
Bed Extender....................................................72
Security
Passive Anti-Theft System.........................74
Anti-Theft Alarm............................................76
Power Running Boards
Using Power Running Boards....................78
Steering Wheel
Adjusting the Steering Wheel...................80
Audio Control...................................................81
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Table of Contents
Changing the Engine Air Filter - 6.7LDiesel............................................................357
Changing the Engine-Mounted andDiesel Fuel Conditioner Module FuelFilters - 6.7L Diesel..................................359
Vehicle Care
General Information...................................364
Cleaning Products.......................................364
Cleaning the Exterior..................................365
Waxing.............................................................366
Cleaning the Engine...................................366
Cleaning the Exhaust - 6.7L Diesel........367
Cleaning the Windows and WiperBlades..........................................................367
Cleaning the Interior...................................368
Cleaning the Instrument Panel andInstrument Cluster Lens.......................368
Cleaning Leather Seats.............................369
Repairing Minor Paint Damage..............370
Cleaning the Wheels..................................370
Vehicle Storage..............................................371
Wheels and Tires
General Information...................................374
Tire Care...........................................................377
Using Snow Chains.....................................394
Tire Pressure Monitoring System..........394
Changing a Road Wheel...........................402
Technical Specifications............................413
Capacities and Specific-ations
Engine Specifications - 6.2L.....................415
Engine Specifications - 6.7L Diesel........415
Engine Specifications - 6.8L....................416
Motorcraft Parts - 6.2L...............................417
Motorcraft Parts - 6.7L Diesel..................418
Motorcraft Parts - 6.8L..............................419
Vehicle Identification Number...............420
Vehicle Certification Label........................421
Transmission Code Designation.............421
Capacities and Specifications - 6.2L....422
Capacities and Specifications - 6.7LDiesel............................................................427
Capacities and Specifications -6.8L...............................................................434
Audio System
General Information....................................441
Audio Unit - Vehicles With: AM/FM/CD..................................................................442
Audio Unit - Vehicles With: AM/FM/CD/SYNC............................................................443
Audio Unit - Vehicles With: AM/FM/CD/Touchscreen Display..............................447
Digital Radio..................................................448
Satellite Radio...............................................451
USB Port.........................................................454
SYNC™
General Information...................................455
Using Voice Recognition...........................457
Using SYNC™ With Your Phone...........459
SYNC™ Applications and Services.......471
Using SYNC™ With Your MediaPlayer...........................................................476
SYNC™ Troubleshooting.........................485
SYNC™ 3
General Information...................................493
Home Screen................................................504
Using Voice Recognition...........................505
Entertainment................................................512
Climate............................................................522
Phone...............................................................524
Navigation......................................................530
Apps.................................................................538
Settings............................................................541
SYNC™ 3 Troubleshooting......................553
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Table of Contents
Layout Book and the Qualified VehicleModifiers (QVM) Guidelines as well aspertinent supplements. For additionalinformation, please contact the Truck BodyBuilders Advisory Service athttp://www.fleet.ford.com/truckbbas/and then by selecting Contact Us or byphone at 1–877–840–4338.
Use of your Ford light truck as anambulance, without the Ford AmbulancePreparation Package voids the Ford NewVehicle Limited Warranty and may voidthe emissions warranties. In addition,ambulance usage without the preparationpackage could cause high underbodytemperatures, overpressurized fuel and arisk of spraying fuel which could lead tofires.
If your vehicle has the Ford AmbulancePreparation Package, it will be indicatedon the Safety Compliance CertificationLabel. The label is on the driver side doorpillar or on the rear edge of the driver door.You can determine whether theambulance manufacturer followed Ford’srecommendations by directly contactingthat manufacturer. The Ford AmbulancePreparation Package is only available oncertain diesel engine equipped vehicles.
Using your Vehicle as a StationaryPower Source
Information and guidelines for operating avehicle with an aftermarket power take-offsystem are in this Owner's Manual. SeePower Take-Off (page 209).
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Using mobile communications equipmentis becoming increasingly important in theconduct of business and personal affairs.However, you must not compromise yourown or others’ safety when using suchequipment. Mobile communications canenhance personal safety and security whenappropriately used, particularly inemergency situations. Safety must beparamount when using mobilecommunications equipment to avoidnegating these benefits. Mobilecommunication equipment includes, butis not limited to, cellular phones, pagers,portable email devices, text messagingdevices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, yourvehicle may be equipped with features andoptions that are different from the featuresand options that are described in thisOwner’s Manual. A market uniquesupplement may be supplied thatcomplements this book. By referring to themarket unique supplement, if provided,you can properly identify those features,
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Introduction
GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of theFCC Rules and with Industry Canadalicense-exempt RSS standard(s).Operation is subject to the following twoconditions: (1) This device may not causeharmful interference, and (2) This devicemust accept any interference received,including interference that may causeundesired operation.
Note:Changes or modifications notexpressively approved by the partyresponsible for compliance could void theuser's authority to operate the equipment.The term IC before the radio certificationnumber only signifies that Industry Canadatechnical specifications were met.
The typical operating range for yourtransmitter is approximately 33 feet (10meters). Vehicles with the remote startfeature will have a greater range. One ofthe following could cause a decrease inoperating range:
•weather conditions
•nearby radio towers
•structures around the vehicle
•other vehicles parked next to yourvehicle
Other short-distance radio transmitters,such as amateur radios, medicalequipment, wireless headphones, remotecontrols and alarm systems may operateon the same frequency as your remotecontrol. If other transmitters are operatingon those frequencies, you may not be ableto use your remote control. Using yourremote control near some types ofelectronic equipment, such as USB devices,
computers or cell phones can interfere withremote operation. Operating your remotecontrol near metal or metallic-finishedpurses, bags or clothing can interfere withremote operation. You can lock and unlockthe doors with the key.
Note:Make sure to lock your vehicle beforeleaving it unattended.
Note:If you are in range, the remote controlwill operate if you press any buttonunintentionally.
Intelligent Access
The system uses a radio frequency signalto communicate with your vehicle andauthorize your vehicle to unlock when oneof the following conditions are met:
•You touch the inside of the frontexterior door handle within 3 ft (1 m)proximity of an intelligent access key.
•You press the tailgate release button.
•You press a button on the transmitter.
If excessive radio frequency interferenceis present in the area or if the transmitterbattery is low, you may need tomechanically unlock your door. You canuse the mechanical key blade in yourintelligent access key to open the driverdoor in this situation. See RemoteControl (page 54).
REMOTE CONTROL
Integrated Keyhead Transmitter (If
Equipped)
Use the key blade to start your vehicle andunlock or lock the driver door from outsideyour vehicle. The transmitter portionfunctions as the remote control.
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Keys and Remote Controls
The label on your transmitter details thestarting procedure.
To remote start your vehicle:
1. Press the lock button.
2. Press the remote start button twice.The exterior lamps flash twice.
The horn sounds if the system fails to start,unless quiet start is on. Quiet start runs theblower fan at a slower speed to reducenoise. You can switch it on or off in theinformation display. See GeneralInformation (page 111).
Note:If you do not follow this sequence,your vehicle does not start remotely, thedirection indicators do not flash twice andthe horn does not sound.
Note:If you remote start your vehicle withan integrated keyhead transmitter, you mustswitch on the ignition before driving yourvehicle. If you remote start your vehicle withan intelligent access transmitter, you mustpress the push button ignition switch on theinstrument panel once while applying thebrake pedal before driving your vehicle.
The power windows do not work duringremote start and the radio does not turnon automatically.
The parking lamps remain on and yourvehicle runs for 5, 10 or 15 minutesdepending on the setting.
Extending the Engine Running Time
To extend the engine running time durationof your vehicle during remote start, repeatsteps 1 and 2 while the engine is running.If the duration is set to 10 minutes, theduration extends by another 10 minutes.For example, if your vehicle had beenrunning from the first remote start for 5minutes, your vehicle continues to run nowfor a total of 20 minutes. You can extendthe remote start up to a maximum of 35minutes.
Wait at least five seconds before remotestarting after the engine stops running.
Turning Your Vehicle Off After RemoteStarting
Press the button once. Theparking lamps turn off.
You may have to be closer to thevehicle than when starting due to groundreflection and the added noise of therunning vehicle.
You can turn the remote start system onor off using the information display. SeeGeneral Information (page 111).
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls canbe purchased from an authorized dealer.Authorized dealers can program remotecontrols for your vehicle. See PassiveAnti-Theft System (page 74).
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Keys and Remote ControlsE138625
PRINCIPLE OF OPERATION
MyKey allows you to program keys withrestricted driving modes to promote gooddriving habits. You can program therestrictions to all keys but one. Any keysthat you did not program are administratorkeys or admin keys.
You can use admin keys to:
•Create a MyKey with certain vehiclerestrictions.
•Program certain MyKey settings.
•Clear all MyKey restrictions.
After you program a MyKey, you can viewthe following information through theinformation display:
•The total number of admin keys andMyKeys for your vehicle.
•The total distance a MyKey drivertraveled with your vehicle.
Note: Every MyKey receives the samerestrictions and settings. You cannotprogram them individually.
Note: For vehicles equipped with apush-button start switch: When both aMyKey and an admin key are present whenyou start your vehicle, the system recognizesthe admin key only.
Standard Settings
Not every vehicle includes the featureslisted below. If your vehicle has thisequipment, then you cannot change thefollowing settings when using a MyKey:
•Seatbelt reminder or Belt-Minder™.MyKey mutes the audio system untildrivers, and in some instances,passengers, fasten their seatbelts.
•Earlier low-fuel warning. The low-fuelwarning activates earlier for MyKeydrivers, giving them more time to refuel.
•Certain driver alerts, stability systemsor parking aids turn on automaticallywhen you use the MyKey system. Forexample, Blind Spot InformationSystem (BLIS), cross traffic alert, lanedeparture warning or forward collisionwarning.
•Restricted touchscreen operation insome markets. For example, MyKeymay prevent manual navigationdestination input while the vehicle is inany gear other than park (P) or whenthe vehicle reaches a certain rate ofspeed.
•Satellite radio adult contentrestrictions, if this feature is availablein your market.
Note:MyKey drivers may be able to switchthe lane departure warning feature off, butthis feature turns back on automaticallywith every new key cycle.
Note:MyKey drivers can turn on the forwardcollision warning when it is turned off by anadmin key.
Note:If your vehicle includes an AM/FMradio or a very basic audio system, then theradio may not mute.
Optional Settings
You can configure certain vehicle featuresettings when you first create a MyKey. Youcan also change the settings afterwardwith an admin key.
Note:Not every feature applies to everyvehicle in every market. When they areavailable for your vehicle, then they appearin your information display, providingchoices to switch them on or off, or to selecta more specific setting.
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MyKey™
•Various vehicle speed limits so theMyKey driver cannot exceed certainspeeds. The information display showswarnings followed by an audible tonewhen the MyKey driver reaches the setspeed. You cannot override the setspeed by fully depressing theaccelerator pedal.
WARNING
Do not set MyKey maximum speedlimit to a limit that will prevent thedriver from maintaining a safe speedconsidering posted speed limits andprevailing road conditions. The driver isalways responsible to drive in accordancewith local laws and prevailing conditions.Failure to do so could result in accident orinjury.
•Various vehicle speed reminders soMyKey drivers know when their vehiclespeed approaches the limits. Warningsappear in your information display anda tone sounds when the MyKey driversexceed the set vehicle speed.
•The audio system's maximum volumelimits to 45% so MyKey drivers canconcentrate on the road. A messageappears in the information displaywhen MyKey drivers attempt to exceedthe limited volume. MyKey alsodisables the automatic volume control.
•Always on setting. This setting forcescertain features to remain on andactive for MyKey drivers. For example,E911 or emergency assistance and thedo not disturb features stay on even ifa MyKey driver uses the feature'scontrol to switch it off.
Note:If your vehicle includes an AM/FMradio or a very basic audio system, then theradio may not mute.
CREATING A MYKEY
Use the information display to create aMyKey.
1. Switch the ignition on using the key orthe transmitter you want to program.
2. Access the main menu in theinformation display and then scrollthrough the menus to beginprogramming your MyKey. SeeInformation Displays (page 111).
3. Follow the instructions in the display.
4.A confirmation message appears in thedisplay after you finish programmingyour MyKey. The programmedrestrictions apply when you key off,open and close driver door and restartyour vehicle with the programmed keyor transmitter.
Note:Make sure you label the programmedMyKey so you can distinguish it from theadmin keys.
You can also program the optional MyKeysettings.
Programming or ChangingConfigurable Settings
Use the information display to program orchange your optional MyKey settings.
1. Switch the ignition on using the key orthe transmitter you want to program.
2. Access the main menu in theinformation display and then scrollthrough the menus to change thesettings of your MyKey. SeeInformation Displays (page 111).
3. Follow the instructions in the display.
4.A confirmation message appears in thedisplay after you finish programmingyour MyKey. The programmedrestrictions apply when you restart yourvehicle with the programmed key ortransmitter.
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MyKey™
Use the control on the side of the steeringcolumn to adjust the position.
To adjust:
•Tilt: press the top or bottom of thecontrol
•Telescope: press the front or rear of thecontrol.
Memory Feature
You can save and recall the steeringcolumn position with the memory function.See Memory Function (page 157).
Pressing the adjustment control duringmemory recall cancels the operation. Thecolumn responds to the adjustmentcontrol.
Easy Entry and Exit Feature
The column moves to the full up and inposition when you switch the ignition off.It returns to the previous setting when youswitch the ignition on. You can enable ordisable this feature in the informationdisplay.
AUDIO CONTROL (If Equipped)
You can operate the following functionswith the control:
Volume up.A
Media.B
Seek up or next.C
Volume down.D
Seek down or previous.E
Media
Press repeatedly to scroll through availableaudio modes.
Seek, Next or Previous
Press the seek button to:
•Tune the radio to the next or previousstored preset.
•Play the next or previous track.
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Steering WheelE180535 E191327