
Starting and Stopping theEngine
General Information....................................144
Ignition Switch...............................................144
Keyless Starting............................................144
Steering Wheel Lock...................................145
Starting a Gasoline Engine.......................145
Engine Block Heater....................................148
Fuel and Refueling
Safety Precautions......................................150
Fuel Quality......................................................151
Fuel Filler Funnel Location.........................151
Running Out of Fuel......................................151
Refueling..........................................................152
Fuel Consumption........................................155
Emission Control System..........................156
Transmission
Automatic Transmission...........................159
Four-Wheel Drive
Using Four-Wheel Drive.............................165
Rear Axle
Limited Slip Differential..............................172
Brakes
General Information.....................................173
Hints on Driving With Anti-LockBrakes............................................................173
Parking Brake..................................................174
Hill Start Assist..............................................174
Traction Control
Principle of Operation.................................176
Using Traction Control................................176
Stability Control
Principle of Operation..................................177
Using Stability Control................................178
Terrain Response
Using Hill Descent Control.......................180
Parking Aids
Principle of Operation.................................182
Rear Parking Aid............................................182
Front Parking Aid..........................................183
Rear View Camera.......................................184
Cruise Control
Principle of Operation.................................187
Using Cruise Control....................................187
Driving Aids
Blind Spot Information System..............189
Steering............................................................193
Drive Control..................................................194
Self-Leveling Suspension.........................194
Load Carrying
Rear Under Floor Storage.........................196
Roof Racks and Load Carriers..................197
Load Limit.......................................................198
Towing
Towing a Trailer............................................203
Trailer Sway Control...................................204
Recommended Towing Weights...........204
Essential Towing Checks..........................207
Towing Points.................................................214
Towing the Vehicle on Four Wheels......215
Driving Hints
Breaking-In......................................................218
Reduced Engine Performance.................218
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Table of Contents

Economical Driving......................................218
Driving Through Water................................219
Floor Mats........................................................219
Roadside Emergencies
Roadside Assistance...................................221
Hazard Warning Flashers..........................222
Fuel Shutoff...................................................222
Jump Starting the Vehicle.........................223
Customer Assistance
Getting the Services You Need...............226
In California (U.S. Only).............................227
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)......................228
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................229
Getting Assistance Outside the U.S. andCanada........................................................229
Ordering Additional Owner'sLiterature....................................................230
Reporting Safety Defects (U.S.Only)..............................................................231
Reporting Safety Defects (CanadaOnly)..............................................................231
Fuses
Fuse Specification Chart...........................233
Changing a Fuse............................................241
Maintenance
General Information...................................243
Opening and Closing the Hood..............243
Under Hood Overview...............................244
Engine Oil Dipstick......................................245
Engine Oil Check..........................................245
Oil Change Indicator Reset......................246
Engine Coolant Check................................247
Automatic Transmission FluidCheck............................................................251
Transfer Case Fluid Check.........................251
Brake Fluid Check........................................252
Washer Fluid Check....................................252
Fuel Filter........................................................253
Changing the 12V Battery.........................253
Checking the Wiper Blades......................255
Changing the Wiper Blades.....................255
Adjusting the Headlamps........................256
Removing a Headlamp..............................257
Changing a Bulb...........................................257
Bulb Specification Chart..........................260
Changing the Engine Air Filter.................262
Vehicle Care
General Information...................................264
Cleaning Products.......................................264
Cleaning the Exterior..................................265
Waxing.............................................................266
Cleaning the Engine...................................266
Cleaning the Windows and WiperBlades..........................................................267
Cleaning the Interior...................................267
Cleaning the Instrument Panel andInstrument Cluster Lens.......................268
Cleaning Leather Seats.............................268
Repairing Minor Paint Damage...............270
Cleaning the Alloy Wheels.......................270
Vehicle Storage.............................................270
Wheels and Tires
General Information....................................273
Tire Care..........................................................276
Using Snow Chains......................................291
Tire Pressure Monitoring System...........292
Changing a Road Wheel............................297
Technical Specifications...........................302
Capacities and Specific-ations
Engine Specifications................................304
Motorcraft Parts..........................................304
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Table of Contents

Vehicle Identification Number...............306
Vehicle Certification Label.......................307
Transmission Code Designation............307
Capacities and Specifications...............308
Audio System
General Information....................................313
Audio Unit - Vehicles With: AM/FM/CD/SYNC/Satellite Radio.............................314
Audio Unit - Vehicles With: Sony AM/FM/CD...................................................................316
Digital Radio...................................................318
Satellite Radio..............................................320
USB Port..........................................................323
Media Hub......................................................323
SYNC™
General Information...................................324
Using Voice Recognition...........................326
Using SYNC™ With Your Phone............328
SYNC™ Applications and Services......340
Using SYNC™ With Your MediaPlayer...........................................................348
SYNC™ Troubleshooting.........................356
SYNC™ 3
General Information...................................365
Home Screen.................................................378
Using Voice Recognition...........................379
Entertainment..............................................386
Climate............................................................396
Phone..............................................................399
Navigation.....................................................404
Apps...................................................................412
Settings............................................................414
SYNC™ 3 Troubleshooting......................426
Accessories
Accessories....................................................439
Ford Protect
Ford Protect....................................................441
Scheduled Maintenance
General Maintenance Information.......443
Normal Scheduled Maintenance..........446
Special Operating Conditions ScheduledMaintenance.............................................449
Scheduled Maintenance Record...........452
Appendices
End User License Agreement.................462
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Table of Contents

On Board Diagnostics Data LinkConnector
WARNING
Use of wireless plug-in devices in theOBD Data Link Connector (DLC) mayallow unauthorized third parties togain access to vehicle systems and datawhich could impair the function of variousvehicle systems, including safety-relatedsystems. The DLC should only be used bya repair facility that operates in accordancewith Ford’s service and repair instructions.
Your vehicle has an OBD Data LinkConnector (DLC) that is used inconjunction with a diagnostic scan tool forvehicle diagnostics, repairs andreprogramming services. Installing anaftermarket device that uses the DLCduring normal driving for purposes such asremote insurance company monitoring,transmission of vehicle data to otherdevices or entities, or altering theperformance of the vehicle, may causeinterference with or even damage tovehicle systems. We do not recommendor endorse the use of aftermarket plug-indevices unless approved by Ford. Thevehicle Warranty will not cover damagecaused by an aftermarket plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Using mobile communications equipmentis becoming increasingly important in theconduct of business and personal affairs.However, you must not compromise yourown or others’ safety when using suchequipment. Mobile communications canenhance personal safety and security whenappropriately used, particularly inemergency situations. Safety must beparamount when using mobilecommunications equipment to avoidnegating these benefits. Mobilecommunication equipment includes, butis not limited to, cellular phones, pagers,portable email devices, text messagingdevices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, yourvehicle may be equipped with features andoptions that are different from the featuresand options that are described in thisOwner’s Manual. A market uniquesupplement may be supplied thatcomplements this book. By referring to themarket unique supplement, if provided,you can properly identify those features,
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Introduction

Then...If...
The Belt-Minder feature will not activate.You buckle your safety belt before youswitch the ignition on or less than 1-2minutes elapse after you switch the ignitionon...
The Belt-Minder feature activates, thesafety belt warning light illuminates and awarning tone sounds for 6 seconds every25 seconds, repeating for about 5 minutesor until you buckle your safety belt.
You do not buckle your safety belt beforeyour vehicle reaches at least 6 mph (9.7km/h) and 1-2 minutes elapse after youswitch the ignition on...
The Belt-Minder feature activates, thesafety belt warning light illuminates and awarning tone sounds for 6 seconds every25 seconds, repeating for about 5 minutesor until you buckle your safety belt.
The driver safety belt is unbuckled for about1 minute while the vehicle is traveling atleast 6 mph (9.7 km/h) and more than 1-2minutes elapse after you switch the ignitionon...
Deactivating and Activating theBelt-Minder Feature
WARNING
While the system allows you todeactivate it, this system is designedto improve your chances of beingsafely belted and surviving an accident.We recommend you leave the systemactivated for yourself and others who mayuse the vehicle.
Read Steps 1 - 4 thoroughly beforeproceeding with the programmingprocedure.
Before following the procedure, make surethat:
•The parking brake is set.
•The transmission is in park (P).
•The ignition is off.
•All vehicle doors are closed.
•The driver safety belt is unbuckled.
1.Switch the ignition on. Do not start theengine.
2. Wait until the safety belt warning lightturns off (about one minute). AfterStep 2, wait an additional 5 secondsbefore proceeding with Step 3. Onceyou start Step 3, you must completethe procedure within 60 seconds.
3. Buckle then unbuckle the safety beltthree times at a moderate speed,ending in the unbuckled state. AfterStep 3, the safety belt warning lightturns on.
4. While the safety belt warning light ison, buckle then unbuckle the safetybelt. After Step 4, the safety beltwarning light flashes for confirmation.
•This will switch the feature off if it iscurrently on.
•This will switch the feature on if it iscurrently off.
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Seatbelts

5. Reinstall the battery housing coveronto the transmitter and install the keyblade.
Car Finder
Press the button twice withinthree seconds.
The horn sounds and the directionindicators flash. We recommend you usethis method to locate your vehicle, ratherthan using the panic alarm.
Note:If any door or the liftgate is open, orif the hood is open on vehicles with ananti-theft alarm or remote start, the hornwill sound twice and the direction indicatorswill not flash.
Sounding the Panic Alarm
Press the button to sound thepanic alarm. Press the buttonagain or switch the ignition on toturn it off.
Note:The panic alarm only operates whenthe ignition is off.
Remote Start (If Equipped)
WARNING
To avoid exhaust fumes, do not useremote start if your vehicle is parkedindoors or in areas that are not wellventilated.
Note:Do not use remote start if your fuellevel is low.
The remote start button is on thetransmitter.
This feature allows you to start yourvehicle from the outside. The transmitterhas an extended operating range.
Vehicles with automatic climate controlcan be configured to operate when thevehicle is remote started. See AutomaticClimate Control (page 115).
Many states and provinces haverestrictions for the use of remote start.Check your local and state or provinciallaws for specific requirements regardingremote start systems.
The remote start system does not work ifany of the following occur:
•The ignition is on.
•The anti-theft alarm triggers.
•You switch off the feature.
•The hood is open.
•The transmission is not in park (P).
•The battery voltage is below theminimum operating voltage.
•The service engine soon indicator wason the last time your vehicle wasdriven.
Remote Starting Your Vehicle
Note: You must press each button withinthree seconds of each other. If you do notfollow this sequence, your vehicle does notstart remotely, the direction indicators donot flash twice and the horn does not sound.
The label on your transmitter details thestarting procedure.
To start your vehicle remotely:
1. Press the lock button to lock all thedoors.
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Keys and Remote ControlsE138623 E138624 E138625 E138626

At the Liftgate
The liftgate unlocks and opensautomatically when you press the liftgaterelease button.
Smart Unlocks for IntegratedKeyhead Transmitter (If Equipped)
This helps to prevent you from lockingyourself out of your vehicle if the key is stillin the ignition.
When you open one of the front doors andlock your vehicle with the power door lockcontrol, all the doors will lock then unlockand the horn will sound twice if the key isstill in the ignition.
Your can still lock your vehicle with the keyin the ignition by:
•Using the manual lock on the door.
•Locking the driver door with a key.
•Using the keyless entry keypad.
•Pressing the lock button on anotherremote control.
Smart Unlocks for IntelligentAccess Keys (If Equipped)
This helps to prevent you from locking yourkey inside the passenger compartment orrear cargo area.
When you electronically lock your vehiclewith any door open, the transmission is inpark (P) and the ignition is off, the systemsearches for an intelligent access keyinside your vehicle after you close the lastdoor. If the system finds a key, all of thedoors will immediately unlock and the hornwill sound twice, indicating that a key isinside.
You can override the smart unlock featureand intentionally lock the intelligent accesskey inside your vehicle.
To do this, lock your vehicle after you haveclosed all the doors by:
•Using the keyless entry keypad.
•Pressing the lock button on anotherintelligent access key.
When you open one of the front doors andlock your vehicle using the power door lockcontrol, all doors will lock then unlock if:
•The ignition is on.
•The ignition is off and the transmissionis not in park (P).
Auto Relock
If you press the unlock button on theremote control and do not open a doorwithin 45 seconds, your vehicle will lockand the alarm will arm. You can switch thisfeature on or off in the information display.See Information Displays (page 91).
Autolock
Autolock locks all the doors when all of thefollowing occur:
•All doors are closed.
•The ignition is on.
•You shift into any gear putting yourvehicle in motion.
•Your vehicle's speed is greater than12 mph (20 km/h).
Autolock repeats when:
•You open then close any door while theignition is on and your vehicle's speedis less than 9 mph (15 km/h).
•Your vehicle's speed is greater than12 mph (20 km/h).
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Doors and Locks

Closing the Liftgate
A handle is located inside the liftgate tohelp with closing.
POWER LIFTGATE (If Equipped)
WARNINGS
It is extremely dangerous to ride in acargo area, inside or outside of avehicle. In a crash, people riding inthese areas are more likely to be seriouslyinjured or killed. Do not allow people to ridein any area of your vehicle that is notequipped with seats and seatbelts. Makesure everyone in your vehicle is in a seatand properly using a seatbelt. Failure tofollow this warning could result in seriouspersonal injury or death.
Make sure to close and latch theliftgate to prevent drawing exhaustfumes into your vehicle. This will alsoprevent passengers and cargo from fallingout. If you must drive with the liftgate open,keep the vents or windows open so outsideair comes into your vehicle. Failure tofollow this warning could result in seriouspersonal injury.
WARNINGS
Keep keys out of reach of children.Do not allow children to operate orplay near an open or moving powerliftgate. You should supervise theoperation of the power liftgate at all times.
Note:Make sure that you close the liftgatebefore operating or moving your vehicle,especially in an enclosure, like a garage ora parking structure. This could damage theliftgate and its components.
Note: Do not hang anything, for examplea bike rack, from the glass or liftgate. Thiscould damage the liftgate and itscomponents.
The liftgate only operates with thetransmission in park (P).
Three warning tones sound as the liftgatebegins to power close. If there is a problemwith the open or close request, one of thefollowing may occur:
•One chime sounds if the ignition is onand the transmission is not in park (P).
•Three chimes sound if the batteryvoltage is below the minimumoperating voltage.
•One chime sounds if the vehicle speedis at or above 3 mph (5 km/h).
If the liftgate starts to close after it hasfully opened, this indicates there may beexcessive weight on the liftgate or apossible strut failure. A repetitive tonesounds and the liftgate closes undercontrol. Remove any excessive weight fromthe liftgate. If the liftgate continues toclose after opening, have the systemchecked by an authorized dealer.
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Doors and LocksE209082