ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty. The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare, ifprovided with the vehicle (exceptvehicles supplied with a tire inflationkit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (7.6 L) of gasoline or 5 gal(18.9 L) of diesel fuel to a disabledvehicle. Roadside Assistance limits fueldelivery service to two no-chargeoccurrences within a 12-month period.
•Winch out — available within 100 ft(30.5 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearest
authorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicle isoperational but the trailer is not, then thetrailer does not qualify for any roadsideservices.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States Ford vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States Ford vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Company ofCanada, Limited offers a complimentaryroadside assistance program. This programis eligible within Canada or the continentalUnited States.
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Roadside Emergencies
C.80: Indicates the aspect ratiowhich gives the tire's ratio ofheight to width. Numbers of 70 orlower indicate a short sidewall.
D.D: Indicates a diagonal type tire.
R: Indicates a radial type tire.
E.16: Indicates the wheel or rimdiameter in inches. If you changeyour wheel size, you will have topurchase new tires to match thenew wheel diameter.
Location of the Tire Label
You will find a Tire Labelcontaining tire inflation pressureby tire size and other importantinformation located on the B-Pillaror the edge of the driver's door.See Load Carrying (page 196).
Inflating Your Tires
Safe operation of your vehiclerequires that your tires areproperly inflated. Remember thata tire can lose up to half of its airpressure without appearing flat.
Every day before you drive, checkyour tires. If one looks lower thanthe others, use a tire gauge tocheck pressure of all tires andadjust if required.
At least once a month and beforelong trips, inspect each tire andcheck the tire pressure with a tiregauge (including spare, ifequipped). Inflate all tires to theinflation pressure recommendedby Ford Motor Company.
You are strongly urged to buy areliable tire pressure gauge, asautomatic service station gaugesmay be inaccurate. Fordrecommends the use of a digitalor dial-type tire pressure gaugerather than a stick-type tirepressure gauge.
Use the recommended coldinflation pressure for optimum tireperformance and wear.Under-inflation or over-inflationmay cause uneven treadwearpatterns.
WARNING
Under-inflation is the mostcommon cause of tire failuresand may result in severe tirecracking, tread separation orblowout, with unexpected loss ofvehicle control and increased riskof injury. Under-inflation increasessidewall flexing and rollingresistance, resulting in heatbuildup and internal damage tothe tire. It also may result inunnecessary tire stress, irregularwear, loss of vehicle control andaccidents. A tire can lose up tohalf of its air pressure and notappear to be flat!
Always inflate your tires to theFord recommended inflationpressure even if it is less than themaximum inflation pressureinformation found on the tire. TheFord recommended tire inflation
pressure is found on the SafetyCompliance Certification Label or
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Wheels and Tires
When driving with one of the dissimilarspare tires listed above, do not:
•Exceed 50 mph (80 km/h).
•Load the vehicle beyond maximumvehicle load rating listed on the SafetyCompliance Label.
•Tow a trailer.
•Use snow chains on the end of thevehicle with the dissimilar spare tire.
•Use more than one dissimilar spare tireat a time.
•Use commercial car washingequipment.
•Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tireslisted above at any one wheel location canlead to impairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
3.Full-size dissimilar spare withoutlabel on wheel
When driving with the full-size dissimilarspare wheel and tire assembly, do not:
•Exceed 70 mph (113 km/h).
•Use more than one dissimilar sparewheel and tire assembly at a time.
•Use commercial car washingequipment.
•Use snow chains on the end of thevehicle with the dissimilar spare wheeland tire assembly.
The usage of a full-size dissimilar sparewheel and tire assembly can lead toimpairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
When driving with the full-size dissimilarspare wheel and tire assembly additionalcaution should be given to:
•Towing a trailer.
•Driving vehicles equipped with acamper body.
•Driving vehicles with a load on thecargo rack.
Drive cautiously when using a full-sizedissimilar spare wheel and tire assemblyand seek service as soon as possible.
Location of the Spare Tire andTools
The spare tire is located under the vehicle,just forward of the rear bumper. The jack,jack handle and lug wrench are located inthe following locations:
LocationItem
Under the vehicle, just forward of the rearbumperSpare tire
Under the access panel located in the floorcompartment behind the rear seatJack tools
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Park on a level surface, activate the hazardflashers and set the parking brake. Then,place the transmission in park (P) and turnthe engine off.
Removing the Jack and Tools
Note:Pay close attention to the orientationof the bag, because it will have to bereinstalled after changing the tire.
1. Open the liftgate, then locate theaccess panel on the floor behind thethird row seat. Unlatch and remove thepanel.
2. Remove the jack and tools assemblytray from the compartment by turningthe wing-nut counterclockwise.Remove the bag from the jack andtools assembly tray by loosening thestrap.
3.Unsnap the wheel lug nut wrench, jackextension and handle from the plastictray.
4. Remove the hack from the trayassembly.
Removing the Spare Tire
1. Remove the jack handle and winchextension from the tray and assemblethem.
2. Open the spare tire winch access plugat the bottom of the compartment forthe jack and tools tray.
3. Insert the winch extension toolassembly through the access hole inthe floor and engage the winch.
4. To remove the spare tire, turn thehandle counterclockwise until the tireis lowered to the ground and the cableis slightly slack.
5.Slide the retainer through the center ofthe spare tire wheel and remove thespare tire.
Jacking the Vehicle
Note:Jack at the specified locations toavoid damaging your vehicle.
Front jacking point
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Rear jacking point
1.With the vehicle on level ground, blockboth sides of the wheel diagonallyopposite (other side and end of thevehicle) to the wheel being changed.Do not jack the vehicle on a hill orincline.
2. Obtain the spare tire and jack toolsfrom their storage locations.
3. Use the tip of the jack handle toremove any wheel trim.
4. Loosen each wheel lug nut one-halfturn counterclockwise but do notremove them until the wheel is raisedoff the ground.
5. Position the jack according to the jacklocator arrows found on the frame andturn the jack handle and extension toolassembly clockwise.
6. Raise the vehicle to provide sufficientground clearance when installing thespare tire, about 1/4 inch (6millimeters).
Installing the Spare Tire
1. Remove the lug nuts with the lugwrench.
2.Replace the flat tire with the spare tire,making sure the valve stem is facingoutward.
3.Reinstall the lug nuts until the wheel issnug against the hub. Do not fullytighten the lug nuts until the wheel hasbeen lowered.
4. Lower the wheel by turning the jackhandle counterclockwise.
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Blind Spot Information System..............189False Alerts...........................................................192Switching the System Off and On...............193System Errors.......................................................192System Limitations............................................192Using the System...............................................189Bonnet LockSee: Opening and Closing the Hood..........243Booster Seats..................................................24Types of Booster Seats......................................25Brake Fluid Check........................................252Brakes................................................................173General Information...........................................173Breaking-In......................................................218Bulb Specification Chart..........................260
C
California Proposition 65..............................11Capacities and Specifications...............308Specifications.....................................................309Car WashSee: Cleaning the Exterior..............................265Center Console..............................................143Changing a Bulb...........................................257Central High-mounted Brake LampBulb...................................................................260Fog Lamp Bulb...................................................259Front Direction Indicator Bulb.......................258Headlamp Bulb..................................................258LED Central High-mounted Brake LampBulb...................................................................260LED Direction Indicator and Side MarkerBulbs..................................................................259LED Headlamp Bulb.........................................258LED Rear Lamp, Brake Lamp, Rear DirectionIndicator and Reverse LampBulbs.................................................................260License Plate Lamp Bulb...............................260Rear Lamp, Brake Lamp, Rear DirectionIndicator and Reverse LampBulbs..................................................................259Side Direction Indicator Bulb........................260Side Marker Bulb...............................................258Changing a Fuse............................................241Fuses.......................................................................241
Changing a Road Wheel............................297Dissimilar Spare Wheel and Tire AssemblyInformation......................................................297Location of the Spare Tire and Tools.........298Tire Change Procedure....................................299Changing the 12V Battery.........................253Battery Management System.......................254Changing the Engine Air Filter.................262Changing the Wiper Blades.....................255Checking MyKey System Status..............50Checking the Wiper Blades......................255Childminder Mirror..........................................81Child Restraint and SeatbeltMaintenance.................................................35Child Restraint Positioning.........................26Child Safety.......................................................16General Information.............................................16Child Safety Locks..........................................27Cleaning Leather Seats.............................268With King Ranch Edition.................................269Without King Ranch Edition..........................268Cleaning Products.......................................264Cleaning the Alloy Wheels.......................270Cleaning the Engine...................................266Cleaning the Exterior..................................265Exterior Chrome Parts......................................265Exterior Plastic Parts........................................265Stripes or Graphics............................................265Underbody...........................................................266Under Hood.........................................................266Cleaning the Instrument Panel andInstrument Cluster Lens........................268Cleaning the Interior....................................267Cleaning the Windows and WiperBlades............................................................267Clearing All MyKeys.......................................49Climate............................................................396Climate Control..............................................112Climate Controlled Seats..........................134Cooled Seats........................................................134Coolant CheckSee: Engine Coolant Check............................247Crash Sensors and Airbag Indicator.......40Creating a MyKey...........................................48Programming/Changing ConfigurableSettings...............................................................48Cruise Control.................................................69Principle of Operation.......................................187
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Index