Page 354 of 500
![FORD EXPEDITION EL 2017 Owners Manual Menu Item
BT audio
Then any of the following:
Voice Command
pause
play
next [track | title | song | file | podcast | chapter | episode]
previous [track | title | song | file | podcast | chapter | epis FORD EXPEDITION EL 2017 Owners Manual Menu Item
BT audio
Then any of the following:
Voice Command
pause
play
next [track | title | song | file | podcast | chapter | episode]
previous [track | title | song | file | podcast | chapter | epis](/manual-img/11/58755/w960_58755-353.png)
Menu Item
BT audio
Then any of the following:
Voice Command
pause
play
next [track | title | song | file | podcast | chapter | episode]
previous [track | title | song | file | podcast | chapter | episode]
Media Menu Features
The media menu allows you to select howto play your music (such as by artist, genre,shuffle or repeat), find similar music orreset the index of your USB devices.
Press the MEDIA button and select eitherUSB 1 or USB 2 from the media source listin the audio display to start USB playback.
Description and ActionMessage
This will enter the media menu.Options
Then any of the following:
Description and ActionMessage
Choose to shuffle or repeat your music. Once you make yourchoice, it remains on until you switch it off.Shuffle
Choose to shuffle or repeat your music. Once you make yourchoice, it remains on until you switch it off.Repeat track
You can play similar types of music to the current playlistfrom the USB port. The system uses the metadata informa-tion of each track to compile a playlist. The system thencreates a new list of similar tracks and then begins playing.Each track must have the metadata tags populated for thisfeature. With certain playing devices, if your metadata tags
Similar music
351
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing
SYNC™ (If Equipped)
Page 355 of 500

Description and ActionMessage
are not populated, the tracks will not be available in voicerecognition, the play menu or this option. However, if youplace these tracks onto your playing device in mass storagedevice mode they are available in voice recognition, the playmenu or this option. The system places unknowns into anyunpopulated metadata tag.
Resets the USB index. After the new indexing is completeyou can choose what to play from the USB song library.Reset USB
Accessing Your USB Song Library
1.Plug the device into your vehicle's USBport.
2. Press the MEDIA button (next to theaudio display) to select USB playback.
Description and ActionMessage
This menu allows you to select and play your media files byartist, album, genre, playlist or track.Browse USB
If there are no media files to access, thedisplay indicates there is no media.
If there are media files, you have the following options:
Description and ActionDisplay
Play all indexed media files from your device one at a time
in numerical order.*Play all
Press the OK button to select. The first track title appearsin the display.
Access your playlists (from formats like ASX, M3U, WPL,
or MTP).*Playlists
1. Press the OK button to select.2. Scroll to select the desired playlist, and then press theOK button.
Search for and play a specific indexed track.*Songs
1. Press the OK button to select.2. Scroll to select the desired track, and then press the OKbutton.
352
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing
SYNC™ (If Equipped)
Page 356 of 500

Description and ActionDisplay
Sort all indexed media files by artist. The system then lists
and plays all artists and tracks alphabetically.*Artists
1. Press the OK button to select.2. Scroll to select the desired artist, and then press the OKbutton.
Sort all indexed media files by album.*Albums
1. Press the OK button to select.2. Scroll to select the desired album, and then press theOK button.
Sort all indexed media files by genre (category) type.*Genres
1. Press the OK button to select.2. Scroll to select the desired genre, and then press theOK button.
Browse all supported media files on your media playerconnected to the USB port. You can only view media filesthat are compatible with SYNC. (Other files are notvisible.)
Browse USB
1. Press the OK button to select.2. Scroll to browse indexed media files on the device, andthen press the OK button.
Resets the USB index. After the new indexing is complete,you can choose what to play from the USB song library.Reset USB
*You can use the buttons at the bottom of the audio display to jump to a certainalphabetical category quickly. You can also use the letters on the audio system's numerickeypad to jump in the list.
Using Voice Commands
You can access and view your USB songsusing voice commands.
Plug the device into your vehicle's USBport.
Press the voice button and whenprompted, say any of the followingcommands:
Accessing and Viewing USB Media
(browse | search | show) all (album |albums)
(browse | search | show) all (artist |artists)
(browse | search | show) all (genre |genres)
353
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing
SYNC™ (If Equipped)
Page 358 of 500
![FORD EXPEDITION EL 2017 Owners Manual Voice Command
*Sirius
(USB [stick] | iPod | MP3 [player])
((who's | who is) this | who plays this |(what's | what is) playing [now] | (what| which) (song | track | artist) is this |(who's FORD EXPEDITION EL 2017 Owners Manual Voice Command
*Sirius
(USB [stick] | iPod | MP3 [player])
((who's | who is) this | who plays this |(what's | what is) playing [now] | (what| which) (song | track | artist) is this |(who's](/manual-img/11/58755/w960_58755-357.png)
Voice Command
*Sirius
(USB [stick] | iPod | MP3 [player])
((who's | who is) this | who plays this |(what's | what is) playing [now] | (what| which) (song | track | artist) is this |(who's | who is) playing | (what's | whatis) this)
help
* If equipped.
Radio Voice Commands
If you are listening to the radio,press the voice button, and thensay any of the commands in thefollowing table.
If you are not listening to the radio,press the voice button and, after thetone, say:
Voice Command
Radio
You can then say any of the followingcommands.
[tune [to]] AM
[tune [to]] AM1
[tune [to]] AM (autostore | AST |autoset)
[tune [to]] AM 2
[tune [to]] (AM ___ | ___ [AM])
[tune [to]] AM preset ___
[tune [to]] AM1 preset ___
[tune [to]] FM
[tune [to]] FM1
Voice Command
[tune [to]] FM (autostore | AST |autoset) preset ___
[tune [to]] FM 2
[tune [to]] (FM ___ | ___ [FM])
[tune [to]] FM preset ___
*FM ___ HD ___
[tune [to]] FM 2 preset ___
*HD ___
[tune [to]] preset ___
Tune
help
* If equipped.
Sirius Satellite Radio Voice Commands(If equipped)
To listen to Sirius satellite radio,press the voice button and, afterthe tone, say:
Voice Commands
Sirius
When you are listening to Siriussatellite radio, you can press the voicebutton, and say any of the commandsin the following table.
Voice Commands
tune [to] SAT
[tune [to]] SAT 1
[tune [to]] SAT 2
[tune [to]] SAT 3
355
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing
SYNC™ (If Equipped)E142599 E142599
Page 359 of 500
![FORD EXPEDITION EL 2017 Owners Manual Voice Commands
[tune [to]] preset ___
[tune [to]] SAT 1 preset ___
[tune [to]] SAT 2 preset ___
[tune [to]] SAT 3 preset ___
tune [to] [Sirius]
Help
You can say thechannel number (0-233) to listen to FORD EXPEDITION EL 2017 Owners Manual Voice Commands
[tune [to]] preset ___
[tune [to]] SAT 1 preset ___
[tune [to]] SAT 2 preset ___
[tune [to]] SAT 3 preset ___
tune [to] [Sirius]
Help
You can say thechannel number (0-233) to listen to](/manual-img/11/58755/w960_58755-358.png)
Voice Commands
[tune [to]] preset ___
[tune [to]] SAT 1 preset ___
[tune [to]] SAT 2 preset ___
[tune [to]] SAT 3 preset ___
tune [to] [Sirius]
Help
You can say thechannel number (0-233) to listen to thatSirius station.
[tune [to]] Sirius[channel] ___
CD Voice Commands
If you are listening to a CD, pressthe voice button, and then sayany of the commands in thefollowing table.
If you are not listening to a CD, pressthe voice button and, after the tone,say:
Voice Command
(disc | CD [player]) play
You can then say any of the followingcommands.
pause
play
Voice Command
[play] next track
[play] previous track
[play | change to] track [number] ___
repeat (track | song) [on]
repeat folder [on]
repeat off
(shuffle | random | mix) [on | (tracks |songs) [on]]
(shuffle | random | mix) (CD [player] |disc) [on]
(shuffle | random | mix) folder [on]
shuffle off
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,should questions arise, see the tablesbelow.
Use the website at any time to check yourphone's compatibility, register youraccount and set preferences as well asaccess a customer representative via anonline chat (during certain hours). Visitwww.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca for moreinformation.
356
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing
SYNC™ (If Equipped)E142599
Page 360 of 500

Phone issues
Possible solution(s)Possible cause(s)Issue
Review your phone's manualabout audio adjustments.The audio control settingson your phone may beaffecting SYNC perform-ance.
There is excessive back-ground noise during a phonecall.
Try turning off the device,resetting the device,removing the device'sbattery, then trying again.
This may be a possiblephone malfunction.
During a call, I can hear theother person but theycannot hear me.
Go to the website to reviewyour phone's compatibility.
This is a phone-dependentfeature.
SYNC is not able to down-load my phonebook.
Try turning off the device,resetting the device orremoving the device'sbattery, then trying again.
Try pushing your phonebookcontacts to SYNC by usingthe Add Contacts feature.This may be a possiblephone malfunction.Use the SYNCmyphonefeature available on thewebsite.
Try pushing your phonebookcontacts to SYNC by usingthe Add Contacts feature.
This may be a limitation onyour phone's capability.
The system says PhonebookDownloaded but thephonebook in SYNC isempty or missing contacts.
If the missing contacts arestored on your SIM card, trymoving them to the devicememory.
Remove any pictures orspecial ring tones associ-ated with the missingcontact.
357
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing
SYNC™ (If Equipped)
Page 361 of 500

Phone issues
Possible solution(s)Possible cause(s)Issue
Depending upon your phone,you may have to grant SYNCpermission to access yourphonebook contacts. Makesure to confirm whenprompted by your phoneduring the phonebookdownload.
Go to the website to reviewyour phone's compatibility.
This is a phone-dependentfeature.
I am having troubleconnecting my phone toSYNC.
Try turning off the device,resetting the device orremoving the device'sbattery, then trying again.
Try deleting your devicefrom SYNC, deleting SYNCfrom your device and tryingagain.
Check the security and autoaccept and prompt alwayssettings relative to the SYNCBluetooth connection onyour phone.This may be a possiblephone malfunction.Update your device's firm-ware.
Turn off the Auto phone-book download setting.
Go to the website to reviewyour phone's compatibility.This is a phone-dependentfeature.
Text messaging is notworking on SYNC.Try turning off the device,resetting the device orremoving the device'sbattery, then trying again.
This may be a possiblephone malfunction.
358
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing
SYNC™ (If Equipped)
Page 362 of 500

USB and media issues
Possible solution(s)Possible cause(s)Issue
Try turning off the device,resetting the device,removing the device'sbattery, then trying again.
This may be a possibledevice malfunction.I am having troubleconnecting my device.
Make sure you are using themanufacturer's cable.
Make sure you insert theUSB cable correctly into thedevice and the USB port.
Make sure that the devicedoes not have an auto-install program or activesecurity settings.
Make sure you are notleaving the device in yourvehicle during very hot orcold temperatures.
This is a device limitation.SYNC does not recognizemy device when I turn on thecar.
Review the device compatib-ility chart on the SYNCwebsite to confirm yourphone supports theBluetooth audio streamingfunction.
This is a phone-dependentfeature.
Bluetooth audio does notstream.
Make sure you correctlyconnect the device to SYNC,and that you have pressedplay on your device.
The device is not connected.
Make sure that all songdetails are populated.
Your music files may notcontain the correct artist,song title, album or genreinformation.
SYNC does not recognizemusic that is on my device.The file may be corrupted.
Some devices require you tochange the USB settingsfrom mass storage to MTPclass.
The song may have copy-right protection, which doesnot allow it to play.
359
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing
SYNC™ (If Equipped)