System Errors
If Cross Traffic Alert senses a problem with
the left or right sensor a message will
appear in the information display. See
Information Messages (page 101).
Switching the System Off and On
You can temporarily switch Cross Traffic
Alert off in the information display. See
General Information
(page 92). When
you switch Cross Traffic Alert off, you will
not receive alerts and the information
display will display a system off message.
Note: The Cross Traffic Alert switches on
whenever the ignition is switched on and
ready to provide appropriate alerts when
the transmission is in reverse (R). Cross
Traffic Alert will not remember the last
selected on or off setting.
You can also have Cross Traffic Alert
switched off permanently at an authorized
dealer. Once switched off permanently,
the system can only be switched back on
at an authorized dealer.
STEERING
Electric Power Steering WARNINGS
The electric power steering system
has diagnostic checks that
continuously monitor the system. If
a fault is detected, a message displays in
the information display. Stop your vehicle
as soon as it is safe to do so. Switch the
ignition off. After at least 10 seconds,
switch the ignition on and watch the
information display for a steering system
warning message. If a steering system
warning message returns, have the system
checked by an authorized dealer. WARNINGS
If the system detects an error, you
may not feel a difference in the
steering, however a serious condition
may exist. Obtain immediate service from
an authorized dealer, failure to do so may
result in loss of steering control. Your vehicle has an electric power steering
system. There is no fluid reservoir. No
maintenance is required.
If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle. This increased effort prevents
overheating and permanent damage to
the steering system. You do not lose the
ability to steer your vehicle manually.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation.
Steering Tips
If the steering wanders or pulls, check for:
•
Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension
components.
• Loose or worn steering components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
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TOWING A TRAILER
WARNING
Your vehicle is not approved
for trailer towing. Never tow
a trailer with your vehicle. TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
WARNING
If your vehicle has a steering wheel
lock make sure the ignition is in the
accessory or on position when being
towed. If your vehicle becomes inoperable
(without access to wheel dollies,
car-hauling trailer, or flatbed transport
vehicle), it can be flat-towed (all wheels
on the ground, regardless of the powertrain
and transmission configuration) under the
following conditions:
•
Tow only in the forward direction.
• The transmission in position N. If you
cannot move the transmission into N,
you may need to override it. See
Automatic Transmission
(page 159).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 miles (80
kilometers).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control
(page 109). Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. We
designed these guidelines to prevent
damage to your transmission.
You can tow your vehicle with all four
wheels on the ground or with the front
wheels off the ground by using a tow dolly.
If you are using a tow dolly follow the
instructions specified by the equipment
provider.
If you tow your vehicle with all four wheels
on the ground:
•
Tow only in the forward direction.
• Release the parking brake.
• Shift the transmission into
N.
Vehicles with Push Button Start
1. Start the vehicle by pressing the brake pedal, and then pressing the ENGINE
START/STOP button until the vehicle
starts.
2. Press the brake pedal and shift the transmission into position
N.
3. Turn the vehicle off by pressing the ENGINE START/STOP button once.
(Trip Summary appears in the left
instrument cluster screen when the
vehicle is off.)
Note: You can remove the key fob from the
vehicle while towing.
Vehicles with Ignition Key
1. Start the vehicle by pressing the brake pedal, and then turning the ignition key
until the vehicle starts.
2. Press the brake pedal and shift the transmission into position
N.
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3. Turn the vehicle off by turning the
ignition key past the accessory position.
The key position is between the
accessory and off positions. See
Ignition Switch (page 129). (Trip
Summary appears in the left
instrument cluster screen when the
vehicle is off.)
Note: If your vehicle is equipped with an
ignition key, you cannot remove the key from
the ignition cylinder when the transmission
is in position
N and the vehicle is off.
All Vehicles
• Do not exceed 70 mph (113 km/h).
• Place the transmission in position
P,
start the vehicle, and allow the engine
to run for one minute at the beginning
of each day (you may need to press the
accelerator pedal in order to start the
engine). After allowing the vehicle to
run, place the transmission back into
position
N and the ignition in the off
position.
Note: A
SHIFT TO PARK or
TRANSMISSION NOT IN PARK message
may appear in the information display when
the transmission is in position
N and the
ignition is in the off position.
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This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle.
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference.
In Canada, this card is found in the
Warranty Guide in the glove compartment
of your vehicle.
Vehicles Sold in Canada: Roadside
Assistance Program Coverage
The service is available 24 hours a day,
seven days a week.
Canadian roadside coverage and benefits
may differ from the U.S. coverage.
For complete program coverage details
you may contact your dealer, you can call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD WARNING FLASHERS
Note:
If used when the vehicle is not
running, the battery will lose charge. There
may be insufficient power to restart your
vehicle. The hazard warning button is
located on the instrument panel.
Use it when your vehicle is
creating a safety hazard for other
motorists.
• Press the button to turn on the hazard
warning function, and the front and
rear direction indicators will flash.
• Press the button again to turn them
off. FUEL SHUTOFF WARNING
Failure to inspect and, if necessary,
repair fuel leaks after a collision may
increase the risk of fire and serious
injury. Ford Motor Company recommends
that the fuel system be inspected by an
authorized dealer after any collision. In the event of a moderate to severe
collision, this vehicle has a fuel pump
shut-off feature that stops the flow of fuel
to the engine. Not every impact will cause
a shut-off.
Should your vehicle shut off after a
collision, you may restart your vehicle.
For vehicles equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3. Check the information display for the
Ready to Drive light as the gasoline
engine may not start, but the electric
motor may be running. If you do not see
the Ready to Drive light, repeat Steps
1 and 2 up to two more times.
For vehicles equipped with a push button
start system:
1. Press the push button start to switch off the ignition.
2. Press the brake pedal and press the push button start to switch on the
ignition.
3. Check the information display for the Ready to Drive light as the gasoline
engine may not start, but the electric
motor may be running. If you do not see
the Ready to Drive light, repeat Steps
1 and 2 up to two more times.
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Protected components
Fuse amp rating
Fuse or relay number
Ignition feed.
Power relay
R8
Not used.
—
R9
Not used.
—
R10
Not used.
—
R11
Cooling fan.
Power relay
R12
Heater blower.
Mini relay
R13
Engine control relay.
Mini relay
R14
1 Mini fuse.
2 Cartridge fuse.
Passenger Compartment Fuse
Panel
The fuse panel is located on the right-hand
side below the glove box. You may need
to remove a trim panel to access it.
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Protected components
Fuse amp rating
Fuse or relay number
Cigar lighter.
20A
F61
Second row power point.
Autowiper module.
5A
F62
Autodimming rear view mirror.
Not used (spare).
10A
F63
Not used.
—
F64
Liftgate release.
10A
F65
Driver door unlock supply.
20A
F66
Cell phone passport (C-MAX Energi).
7.5A
F67
Multi-function display.
GPS module.
Sync.
Not used (spare).
15A
F68
Instrument cluster.
5A
F69
Central lock and unlock supply.
20A
F70
Climate control module.
7.5A
F71
Steering wheel module.
7.5A
F72
Data link connector.
7.5A
F73
OBD II supply.
Headlamp supply.
15A
F74
Fog lamp supply.
15A
F75
Reversing lamp supply.
10A
F76
Washer pump.
20A
F77
Ignition switch, Start button.
5A
F78
Radio.
15A
F79
Hazard light switch.
Not used (spare).
20A
F80
Power sun shade.
5A
F81
Remote receiver antenna.
Washer pump ground.
20A
F82
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Protected components
Fuse amp rating
Fuse or relay number
Door control unit front right.
25A
F5
Door control unit rear left.
25A
F6
Door control unit rear right.
25A
F7
Passenger seat motor.
25A
F8
Driver seat motor.
25A
F9
Heated rear window.
25A
F10
Ignition relay.
5A
F11
Battery electronics control module.
15A
F12
Not used.
—
F13
Charger (C-MAX Energi).
10A
F14
Not used.
—
F15
Not used.
—
F16
Battery electronics control module.
10A
F17
Battery electronics control module — fan.
15A
F18
Charger fan (C-MAX Energi).
15A
F19
Not used.
—
F20
Smart datalink connector.
15A
F21
Active noise cancellation.
10A
F22
Not used.
—
F23
DC/AC power converter.
30A
F24
Power liftgate.
25A
F25
AC/DC charger (C-MAX Energi).
40A
F26
Luggage compartment outlet.
20A
F27
Not used.
—
F28
Blind spot detection.
5A
F29
Parking aid module.
5A
F30
Rear view camera.
5A
F31
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Low Engine Use (If Equipped)
The low engine use mode is equipped on
Energi models only. The low engine use
mode keeps the engine oil quality in good
condition when you drive your vehicle with
limited engine use. If your vehicle is in low
engine use mode when you start the
vehicle, a message appears in the
information display. When your vehicle is
in low engine use mode, your vehicle runs
the engine as necessary.
Selecting EV Now mode when your vehicle
is in the low engine use mode suspends
the low engine use mode for as long as you
continue driving your vehicle. The low
engine use mode resumes the next time
you start your vehicle.
Changing the engine oil and resetting the
oil life monitoring system suspends the low
engine use mode.
Operating in Cold Climates and
Short Driving Cycles
Some gasoline engines may experience a
buildup of moisture in the engine oil if
repeatedly operated in cold weather and
short driving cycles that do not fully warm
the engine.
When you see a thick milky substance
under the oil cap, this indicates moisture
is present.
This condition can be more prevalent in
gas electric hybrid vehicles that run the gas
engine for very short driving cycles.
To prevent engine damage under these
conditions customers should follow these
steps:
• Drive your vehicle at full engine
temperature for 15 to 30 minutes.
• Drive your vehicle at highway speeds.
• Drive your vehicle with the defroster
(hybrid vehicles) at full. We recommend frequent oil changes.
Follow severe duty cycle in the
maintenance guide. This helps remove the
moisture contaminated oil from the engine.
Cold Weather Operation
To determine if the shortened oil change
interval or warming of the engine is
sufficient, clean and check the oil fill cap
on a regular basis. This will confirm that
the thick milky substance is not returning.
When extreme cold weather and sub-zero
conditions exist, fuel may be found in the
engine oil. This is caused by the engine not
reaching its full engine temperature.
In this situation, carry out the above steps
to prevent engine damage.
OIL CHANGE INDICATOR
RESET
(If Equipped)
Resetting the Oil Life Monitoring
System
Only reset the oil life monitoring system
after changing the engine oil and oil filter.
1. Switch the ignition on. Do not start the
engine. For vehicles with push-button
start, press and hold the start button
for two seconds without pressing the
brake pedal. Do not start the engine.
2. Press the accelerator and brake pedals
at the same time.
3. Keep the accelerator and brake pedals
fully pressed.
4. After three seconds, a message confirming that the reset is in progress
will be displayed.
5. After 25 seconds, a message confirming that the reset is complete
will be displayed.
6. Release the accelerator and brake pedals.
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Maintenance