Hybrid Vehicle Frequently Asked
Questions....................................................140
Fuel and Refueling
Safety Precautions.......................................142
Fuel Quality
.....................................................143
Fuel Filler Funnel Location........................144
Running Out of Fuel....................................144
Refueling..........................................................145
Fuel Consumption
.......................................148
Emission Control System..........................149
High Voltage Battery
General Information
.....................................151
Charging the High Voltage Battery........153
High Voltage Battery Cut-Off Switch...........................................................158
Transmission
Automatic Transmission
...........................159
Brakes
General Information....................................162
Hints on Driving With Anti-Lock Brakes...........................................................163
Parking Brake.................................................163
Hill Start Assist..............................................163
Traction Control
Principle of Operation.................................165
Using Traction Control................................165
Stability Control
Principle of Operation................................166
Using Stability Control
................................167
Parking Aids
Principle of Operation................................168
Rear Parking Aid
...........................................168
Front Parking Aid..........................................169 Active Park Assist.........................................170
Rear View Camera........................................174
Cruise Control
Principle of Operation..................................177
Using Cruise Control
.....................................177
Driving Aids
Blind Spot Information System
...............179
Cross Traffic Alert
..........................................181
Steering............................................................184
Load Carrying
Rear Under Floor Storage.........................186
Luggage Covers
.............................................186
Load Limit
........................................................187
Towing
Towing a Trailer.............................................192
Towing the Vehicle on Four Wheels......192
Driving Hints
Breaking-In.....................................................194
Economical Driving......................................194
Driving Through Water................................195
Floor Mats
.......................................................195
Roadside Emergencies
Roadside Assistance
...................................197
Hazard Warning Flashers
..........................198
Fuel Shutoff...................................................198
Jump Starting the Vehicle.........................199
Collision, Damage or Fire Event..............201
Post-Crash Alert System
..........................203
Transporting the Vehicle...........................203
Customer Assistance
Getting the Services You Need..............204
In California (U.S. Only)
............................205
3
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Table of Contents
4. Pull the manual fuel filler door release
lever.
5. Switch the ignition off and refuel your vehicle within 20 minutes. If more than
20 minutes is required, fully close the
fuel filler door and repeat the
procedure.
FUEL CONSUMPTION
The advertised capacity is the maximum
amount of fuel that you can add to the fuel
tank after running out of fuel. Included in
the advertised capacity is an empty
reserve. The empty reserve is an
unspecified amount of fuel that remains
in the fuel tank when the fuel gauge
indicates empty.
Note: The amount of fuel in the empty
reserve varies and should not be relied upon
to increase driving range.
Filling the Fuel Tank
For consistent results when refueling:
• Turn the ignition off before fueling; an
inaccurate reading results if the engine
is left running.
• Use the same fill rate
(low-medium-high) each time the tank
is filled.
• Allow no more than one automatic
shut-off when refueling.
Results are most accurate when the filling
method is consistent.
Calculating Fuel Economy
Do not measure fuel economy during the
first 1,000 mi (1,600 km) of driving (this is
your engine ’s break-in period). A more
accurate measurement is obtained after
2,000 mi (3,200 km)
to 3,000 mi
(4,800 km). Also, fuel expense, frequency
of fill ups or fuel gauge readings are not
accurate ways to measure fuel economy. 1.
Fill the fuel tank completely and record
the initial odometer reading.
2. Each time you fill the fuel tank, record the amount of fuel added.
3. After at least three fill ups, fill the fuel tank and record the current odometer
reading.
4. Subtract your initial odometer reading from the current odometer reading.
To calculate L/100 km (liters per 100
kilometers) fuel consumption, multiply the
liters used by 100, then divide by kilometers
traveled. To calculate MPG (miles per
gallon) fuel consumption, divide miles
traveled by gallons used.
Keep a record for at least one month and
record the type of driving (city or highway).
This provides an accurate estimate of your
vehicle's fuel economy under current
driving conditions. Keeping records during
summer and winter will show how
temperature impacts fuel economy.
Conditions
• Heavily loading your vehicle reduces
fuel economy.
• Carrying unnecessary weight in your
vehicle may reduce fuel economy.
• Adding certain accessories to your
vehicle such as bug deflectors, rollbars
or light bars, running boards and ski
racks may reduce fuel economy.
• Using fuel blended with alcohol may
lower fuel economy.
• Fuel economy may decrease with lower
temperatures.
• Fuel economy may decrease when
driving short distances.
• You will get better fuel economy when
driving on flat terrain than when driving
on hilly terrain.
148
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Fuel and Refueling
To Access Using Voice Commands
Press the voice button then when prompted say:
Action and Description
Menu Item
Say the name of the application after the tone.
The app should start. When an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example "Play Playlist Road Trip".
mobile (apps |
applications)
Use this command to discover the available voice commands.
help
SYNC Mobile App Voice Commands
The following voice commands are always available: Action and Description
Menu Item
SYNC prompts you to say the name of an
app to start it on SYNC.
mobile (apps | applications)
SYNC lists all of the currently available
mobile apps.
list [mobile] (apps | applications)
Searches your connected mobile device for
SYNC-compatible mobile apps.
find [new] [mobile] (apps | applications)
help
You can say the name of a mobile app at any time to start the mobile app on SYNC.
App Permissions
App permissions are organized by groups.
You can grant these group permissions
individually. You can change a permission
group status any time when not driving, by
using the settings menu. When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:
•
To allow your vehicle to provide vehicle
information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
• To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seat belt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position.
325
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing SYNC™
Event Data Recording
See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors................................................79
Blind Spot Information System....................... 81
Fold-Away Exterior Mirrors.............................. 80
Heated Exterior Mirrors...................................... 80
Integrated Blind Spot Mirrors.......................... 80
Power Exterior Mirrors........................................ 79
Puddle Lamps....................................................... 80
Signal Indicator Mirrors..................................... 80
F
Fastening the Seatbelts
................................31
Seatbelt Locking Modes.................................... 32
Using Seatbelts During Pregnancy.................31
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................255
Floor Mats.......................................................195
Fog Lamps - Front See: Front Fog Lamps......................................... 76
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect
...................................................439
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 440
Ford Protect Extended Service Plans (U.S. Only).................................................................. 439
Front Fog Lamps............................................76
Front Parking Aid..........................................169
Front Passenger Sensing System............40
Fuel and Refueling.......................................142
Fuel Consumption
.......................................148
Calculating Fuel Economy.............................. 148
Filling the Fuel Tank........................................... 148
Fuel Filler Funnel Location........................144
Fuel Filter
........................................................233
Fuel Quality.....................................................143 Choosing the Right Fuel................................... 143
Fuel Freshness Mode........................................ 143
Fuel Shutoff...................................................198
Fuses...................................................................211
Fuse Specification Chart
.............................211
Luggage Compartment Fuse Panel.............217
Passenger Compartment Fuse Panel.........214
Power Distribution Box...................................... 211
Pre-Fuse Box......................................................... 211G
Garage Door Opener
See: Universal Garage Door Opener.............121
Gauges...............................................................84 Left Information Display.................................... 84
Right Information Display................................. 86
General Information on Radio Frequencies...................................................47
Intelligent Access.................................................. 47
General Maintenance Information
........441
Multi-point Inspection..................................... 444
Owner Checks and Services.......................... 443
Protecting Your Investment............................ 441
Why Maintain Your Vehicle?.......................... 441
Why Maintain Your Vehicle at Your Dealership?...................................................... 441
Getting Assistance Outside the U.S. and Canada.........................................................207
Getting the Services You Need..............204 Away From Home............................................. 204
Global Opening
...............................................79
Opening the Windows........................................ 79
H
Handbrake See: Parking Brake............................................. 163
Hazard Warning Flashers..........................198
Headlamp Adjusting See: Adjusting the Headlamps..................... 236
Headlamp Exit Delay.....................................75
Headlamp Removal See: Removing a Headlamp.......................... 238
Head Restraints
..............................................114
Adjusting the Head Restraint.......................... 115
Heated Seats
.................................................120
Heated Windows and Mirrors....................112
Heated Exterior Mirrors...................................... 113
Heated Rear Window......................................... 112
Heating See: Climate Control......................................... 109
High Voltage Battery Cut-Off Switch............................................................158
High Voltage Battery....................................151 General Information........................................... 151
Hill Start Assist..............................................163 Switching the System On and Off...............164
488
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Index