ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing IntroductionE154903 E162384 E231157
AUTOMATIC CLIMATE CONTROL
AUTO: Press to switch on automatic operation. Adjust to select the desired
temperature. Fan speed, air distribution, air conditioning operation, and outside
or recirculated air are automatically adjusted to heat or cool the vehicle to
maintain the desired temperature. You can also switch off dual zone mode by
pressing and holding for more than two seconds.
A
Fan speed control:
Adjusts the volume of air circulated in the vehicle.
B
Climate control display:
Shows the temperature settings and fan speed.
C
Air distribution control:
Press to switch airflow from the windshield,
instrument panel, or footwell vents on or off. You can distribute air through any
combination of these vents.
D
Heated rear window: Press to switch the heated rear window on and off. See
Heated Windows and Mirrors
(page 112).
E
A/C:
Press to switch the air conditioning on or off. Air conditioning cools your
vehicle using outside air. Use A/C with recirculated air to improve performance
and efficiency.
F
Note: In certain conditions (for example, maximum defrost), the air conditioning
compressor may continue to operate even though the air conditioning is
switched off.
Passenger temperature control:
Adjust the temperature setting on the
passenger side.
G
Recirculated air:
Press to switch between outside air and recirculated air. The
air currently in the passenger compartment recirculates. This may reduce the
time needed to cool the interior (when used with A/C) and reduce unwanted
odors from entering your vehicle.
H
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Note: Recirculated air may turn on and off automatically (or prevent you from
switching on) in all modes except MAX A/C to reduce the risk of fogging or to
improve cooling efficiency.
Heated seats:
Press to switch the heated seats on and off. See Heated Seats
(page 120).
I
MAX A/C:
Press for maximum cooling. The driver and passenger settings set
to LO, recirculated air flows through the instrument panel vents, air conditioning
automatically turns on and the fan automatically adjusts to the highest speed.
J
MAX Defrost:
Press to switch on defrost. The driver and passenger settings
set to HI, outside air flows through the windshield vents, and fan automatically
adjusts to the highest speed. You can also use this setting to defrost and clear
the windshield of a thin covering of ice. The heated rear window also
automatically turns on when you select maximum defrost.
K
Note:
To prevent window fogging, you cannot select recirculated air when
maximum defrost is on.
Power:
Press to switch the system on and off. When the system is off, it
prevents outside air from entering the vehicle.
L
Driver temperature control: Adjust the temperature setting on the driver side.
This control also adjusts the passenger side temperature when you switch off
dual zone mode.
M
Temperature Control You can set a temperature between
60°F
(15.5°C) and 85°F (29.5°C). If you select
LO, the system is set to permanent cooling.
If you select HI, the system is set to
permanent heating.
Note: If you select LO or HI, the system
does not maintain a stable temperature. Single Zone Temperature Control
In this mode, the climate control system
links the temperature settings for both the
driver
’s side and passenger ’s side. If you
adjust the setting using the rotary control
on the driver ’s side, the system adjusts the
temperature to the same setting on the
passenger ’s side.
To switch back to single zone control from
dual zone, press and hold AUTO for a few
seconds. The passenger ’s side temperature
switches to the driver ’s side temperature
setting.
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Dual Zone Temperature Control
Select a temperature for the passenger
’s
side using the rotary control on the
passenger ’s side. Single zone temperature
control automatically switches off. The
temperature on the driver ’s side remains
unchanged. You can now adjust the driver ’s
side and passenger ’s side temperatures
independently. The display shows the
temperature settings for each side.
Smart Zone
If there is not an occupant in the front
passenger seat, the climate control system
may default to single zone in order to
improve fuel economy (if you were
previously in dual zone operation). When
this occurs, dual zone turns off and the
passenger set point changes to match the
driver's set point.
Press the dual zone button or adjust the
passenger set point normally if dual zone
operation is desired without a passenger
present. The system remains in dual zone
operation until you switch the vehicle off.
The Smart Zone feature can be disabled
(and re-enabled) by pressing and holding
the dual zone button. Both set point
displays begin flashing to signify that the
feature is disabled. The system returns to
previous state after the dual zone button
is released.
To re-enable the Smart Zone feature:
Press and hold the dual zone button for
more than four seconds. Only the driver's
set point display will begin flashing to
signify that the feature is re-enabled. The
climate control system returns to the
previous state after the dual zone button
is released. HINTS ON CONTROLLING THE
INTERIOR CLIMATE
General Hints WARNING
Prolonged use of recirculated air may
cause the windows to fog up. If the
windows fog up, follow the settings
for demisting the windshield. Note:
You may feel a small amount of air
from the footwell air vents regardless of the
air distribution setting.
Note: To reduce humidity build-up inside
your vehicle, do not drive with the system
switched off or with recirculated air always
switched on.
Note: Do not place objects under the front
seats as this may interfere with the airflow
to the rear seats.
Note: Remove any snow, ice or leaves from
the air intake area at the base of the
windshield.
Note: To improve the time to reach a
comfortable temperature in hot weather,
drive with the windows open until you feel
cold air through the air vents.
Note: Clean the inside glass surfaces
regularly using recommended glass cleaner.
Small dirt particles on the glass may
increase the incidence of fog.
In mild weather, you can improve your fuel
economy when using the climate control
system by using outside air instead of air
conditioning:
• Turn the temperature control knob so
the interior temperature is set to LO.
• Set the air distribution to instrument
panel or floor (or both).
• Press A/C to turn the air conditioning
off.
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BREAKING-IN
You need to break in new tires for
approximately 300 mi (480 km). During
this time, your vehicle may exhibit some
unusual driving characteristics. The engine
also needs to break in. Avoid hard
accelerations and driving too fast for the
first 1,000 mi (1,600 km). If possible, avoid
carrying heavy loads up steep grades
during the break-in period.
ECONOMICAL DRIVING
Your fuel economy depends on:
• How you drive your vehicle.
• How you maintain your vehicle.
• The conditions you drive your vehicle
in.
You may improve your fuel economy by
keeping these in mind:
• Drive your vehicle at reasonable
speeds. Traveling at
65 mph
(105 km/h) uses about 15% less fuel
than traveling at 75 mph (121 km/h).
• Drive at steady speeds without
stopping.
• Anticipate stops. Slowing down your
vehicle may eliminate the need to stop.
• Keep the tires properly inflated and use
only the recommended size.
• Switch off the heater if you do not need
it. When you have the heater on, keep
it at the lowest blower and
temperature setting necessary to be
comfortable.
• When it is cold outside, park in a sunny
location or a climate-controlled
environment. This may save fuel by
reducing the energy needed to heat the
cabin. •
Switch off the air conditioning if you do
not need it. When you have the air
conditioning on, keep it at the lowest
blower and highest temperature
setting necessary to be comfortable.
• When it is hot or sunny outside, parking
in a shaded or climate-controlled
environment will save fuel by reducing
the energy needed to cool the cabin.
• For Plug-In Hybrid vehicles, use
preconditioning to improve your fuel
economy. See
High Voltage Battery
(page 151).
• Switch off the heated seats if you are
not using them.
• Switch off the defroster when you no
longer need it for visibility.
• For Plug-In Hybrid vehicles, plug in and
recharge the high voltage battery
whenever possible.
• Use ECO Cruise Control, especially in
hilly terrain. See Cruise Control (page
177
).
• Shift into low gear (L) when enhanced
engine braking is needed. Otherwise,
use drive gear (D) shift position.
• Combine errands and minimize
stop-and-go driving. A warmed up
engine works more efficiently. When
running errands, go to the farthest
destination first and then work your
way back home.
• Close the windows for high-speed
driving.
• Use the recommended engine oil. See
Capacities and Specifications (page
282
).
• Perform all regularly scheduled
maintenance. See
Scheduled
Maintenance (page 441).
• Use the coach and brake coach display
to get feedback on your economical
drive style. See Information Displays
(page
92).
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Protected components
Fuse amp rating
Fuse or relay number
Engine control module 15.
5A 1
F23
Powertrain control module 15.
Transmission oil pump 15.
Relay coils.
5A 1
F24
Light switch module.
Motor electronic cooling pump.
10A 1
F25
Electronic power assist steering module
15.
5A 1
F26
Mass air flow sensor.
5A 1
F27
Powertrain control module.
15A 1
F28
Electronic air conditioning compressor.
10A 1
F29
Positive temperature coefficient heater.
Engine control module.
10A 1
F30
Powertrain control module.
Charge port light ring (C-MAX Energi).
5A 1
F31
Vehicle power 2.
20A 1
F32
Vehicle power 4.
15A 1
F33
Injectors.
10A 1
F34
Vehicle power 3.
10A 1
F35
Vehicle power 1.
20A 1
F36
Vacuum pump.
Micro relay
R1
Horn.
Micro relay
R2
Hybrid powertrain control.
Micro relay
R3
Front wiper.
Micro relay
R4
Vacuum pump.
Micro relay
R5
Front and rear wiper high-low.
Micro relay
R6
Not used.
—
R7
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Severe Climates
If you drive in extremely cold climates:
•
It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point
protection. Coolant concentrations
above 60% decrease the overheat
protection characteristics of the
coolant and may cause engine
damage.
If you drive in extremely hot climates:
• You can decrease the coolant
concentration to 40%.
• Coolant concentrations below 40%
decrease the freeze and corrosion
protection characteristics of the
coolant and may cause engine
damage.
Vehicles driven year-round in non-extreme
climates should use prediluted coolant for
optimum cooling system and engine
protection.
Coolant Change
At specific mileage intervals, as listed in
the scheduled maintenance information,
the coolant should be changed. Add
prediluted coolant approved to the correct
specification. See Capacities and
Specifications (page 282).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the
coolant temperature gauge moves toward
the red zone: A warning lamp illuminates and
a message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs, your vehicle still
operates, however:
• Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
When Fail-Safe Mode Is Activated WARNINGS
Fail-safe mode is for use during
emergencies only. Operate your
vehicle in fail-safe mode only as long
as necessary to bring your vehicle to rest
in a safe location and seek immediate
repairs. When in fail-safe mode, your
vehicle will have limited power, will not be
able to maintain high-speed operation, and
may completely shut down without
warning, potentially losing engine power,
power steering assist, and power brake
assist, which may increase the possibility
of a crash resulting in serious injury. Never remove the coolant reservoir
cap when the engine is running or
hot.
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Your vehicle has limited engine power
when in the fail-safe mode, drive your
vehicle with caution. Your vehicle does not
maintain high-speed operation and the
engine may operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely
possible and switch the engine off.
2. If you are a member of a roadside assistance program, we recommend
that you contact your roadside
assistance service provider.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level. If the coolant level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools, you can re-start the engine. Have your
vehicle checked as soon as possible to
minimize engine damage.
Note: Driving your vehicle without repair
increases the chance of engine damage.
Engine Coolant Temperature
Management (If Equipped) WARNING
To reduce the risk of crash and injury,
be prepared that the vehicle speed
may reduce and the vehicle may not
be able to accelerate with full power until
the coolant temperature reduces. If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long
or steep grade in high ambient
temperatures. At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
You may notice a reduction in vehicle
speed caused by reduced engine power.
In order to manage the engine coolant
temperature. Your vehicle may enter this
mode if certain high-temperature and
high-load conditions take place. The
amount of speed reduction depends on
vehicle loading, grade and ambient
temperature. If this occurs, there is no need
to pull off the road. You can continue to
drive your vehicle.
The air conditioning may automatically
turn on and off during severe operating
conditions to protect the engine from
overheating. When the coolant
temperature decreases to the normal
operating temperature, the air conditioning
turns on.
If the coolant temperature gauge moves
fully into the red zone, or if the coolant
temperature warning or service engine
soon messages appear in your information
display, do the following:
1. Pull off the road as soon as safely
possible and shift the transmission into
park
(P).
2. Leave the engine running until the coolant temperature gauge needle
returns to the normal position. After
several minutes, if the temperature
does not drop, follow the remaining
steps.
3. Switch the engine off and wait for it to
cool. Check the coolant level.
4. If the coolant level is at or below the minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart the engine and continue.
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