2017 FORD C MAX HYBRID Owners Manual

2. Poor fuel quality or water in the
fuel —the engine may misfire or run
poorly.
3. The fuel fill inlet may not have closed properly. See Refueling (page 145).
4. Driving through deep water —the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with
good quality fuel, properly closing the fuel
fill inlet or letting the electrical system dry
out. After three driving cycles without these
or any other temporary malfunctions
present, the service engine soon indicator
should stay off the next time you start the
engine. A driving cycle consists of a cold
engine startup followed by mixed city and
highway driving. No additional vehicle
service is required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may
not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness and
lead to more costly repairs.
Readiness for Inspection and
Maintenance (I/M) Testing
Some state and provincial and local
governments may have
Inspection/Maintenance (I/M) programs
to inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration. If the service engine soon
indicator is on or the bulb does
not work, your vehicle may need
service. See On-Board Diagnostics. Your vehicle may not pass the I/M test if
the service engine soon indicator is on or
not working properly (bulb is burned out),
or if the OBD-II system has determined
that some of the emission control systems
have not been properly checked. In this
case, the vehicle is not ready for I/M
testing.
If the vehicle
’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that your vehicle is ready
for I/M testing.
The OBD-II system checks the emission
control system during normal driving. A
complete check may take several days.
If the vehicle is not ready for I/M testing,
you can perform the following driving cycle
consisting of mixed city and highway
driving:
1. 15 minutes of steady driving on an expressway or highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
2. Allow your vehicle to sit for at least eight hours with the ignition off. Then,
start the vehicle and complete the
above driving cycle. The vehicle must
warm up to its normal operating
temperature. Once started, do not turn
off the vehicle until the above driving
cycle is complete.
If the vehicle is still not ready for I/M
testing, you need to repeat the above
driving cycle.
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GENERAL INFORMATION
WARNING
Have the battery pack serviced only
by an authorized electric vehicle
technician. Improper handling can
result in personal injury or death. Note:
The high-voltage battery does not
require regular service maintenance. Your vehicle consists of various
high-voltage components and wiring. All
of the high-voltage power flows through
specific wiring assemblies labeled as such
or covered with a solid orange convolute,
orange striped tape or both. Do not come
in contact with these components.
The high-voltage battery system is a
high-voltage, lithium-ion battery system.
The pack is located in the rear cargo area.
The high-voltage battery system uses an
air cooled system to regulate the
high-voltage battery temperature and help
maximize high-voltage battery life.Note:
The high-voltage battery is equipped
with air vents in the package tray that help
to regulate its temperature. It is important
to keep these openings free of obstructions.
Do not block the flow of cabin air to this
area.
HIGH-VOLTAGE SERVICE
DISCONNECT
The high-voltage service disconnect turns
off power from the high-voltage battery. Note:
There is a disconnect circuit in your
vehicle. Disconnecting the circuit will
automatically disable the high-voltage
battery.
To disable the battery and stop all
high-voltage electric activity in the vehicle
you can access high-voltage disconnect
circuit. To do this, you must unplug the
circuit from the circuit port connected to
the battery.
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Note:
The service disconnect has an outer
lever to aid in the proper seating of the
service disconnect lever. Remove this to
disconnect the high-voltage service
disconnect.
The high-voltage service disconnect is
located behind the rear fold down seats.
Service disconnect location for non-Energi
vehicles. Service disconnect location for Energi
vehicles.
Disabling the High-Voltage Battery
1. Fold down the rear seats and remove
the cover panel.
2. Locate the access door and remove the plastic cover. 3. Pull the outer cover off to expose the
service disconnect lever. 4. Slide the handle on the service
disconnect outboard to the right. For
Energi vehicles, slide the handle
outboard and to the left. 152
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5.
Pull the handle toward you and remove
the service disconnect from the vehicle
to disable the high-voltage battery.
Reactivating the High-Voltage Battery
Note: If you have manually disconnected
your high-voltage shut off circuit, you will
need to reconnect the circuit before you can
reactivate it. The system will detect if the
electrical system is safe and turn on
automatically.
CHARGING THE HIGH
VOLTAGE BATTERY WARNINGS
Do not use the 120 volt convenience
cord with an extension cord,
two-prong adapter, surge protector,
timer or other adapter. In Canada, do not use the 120 volt
convenience cord in commercial
garages.
This equipment has arcing or
sparking parts. Do not expose to
flammable vapors. Position this
equipment at least 18 in (450 mm) above
the floor. The AC wall plug must fit firmly into
the AC outlet. If the connection feels
loose, worn or the AC outlet is
damaged, please have a qualified
electrician replace the AC outlet. Using a
convenience cord with a worn outlet may
cause burns, property damage and
increase the risk of electric shock. Charging Equipment
Your vehicle is equipped with a standard
120 volt convenience cord located in the
floor compartment behind the driver seat.
Note:
The 120 volt convenience cord allows
you to charge the high voltage battery using
a standard 120 volt household outlet. It
takes approximately seven hours to
completely charge an empty battery using
the standard 120 volt convenience cord.
We recommend upgrading to the optional
240 volt charging station for faster more
efficient charging. It takes approximately
2.5 hours to completely charge an empty
battery using a 240 volt charging station.
Your electrical source must meet certain
requirements for the high voltage batteries
to charge:
• The AC outlet must be a three-prong
110-120 volt AC outlet that is properly
grounded, 15– 20 amps (or greater),
and in good condition.
• You must use a dedicated line, which
means you cannot have other
appliances connected to the same
circuit.
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Note:
If you do not have a dedicated circuit,
contact a licensed professional electrician
for proper installation.
Make sure that the 120 volt convenience
cord is completely unwound before
charging. Always plug the cord into the AC
outlet before connecting the charging
coupler into the charge port on your
vehicle. 120 Volt Convenience Cord Power.
A.
Check outlet.
B.
Fault.
C.
Vehicle.
D.
Note: When the convenience cord is plugged into an outlet, use the following table to
determine your vehicle charge status. If the POWER indicator light is off after plugging in
the convenience cord, use a different outlet.
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A
B
C
D

Status
Convenience Cord LED Indicators
Vehicle
Fault
Check
Outlet
The convenience cord is not connected to yourvehicle.
Off
Off
Off
The convenience cord is connected, but yourvehicle is not charging.
On
Off
Off
Your vehicle is charging.
Blink
Off
Off
Ground Fault Circuit Interrupter (GFCI) FaultDetected.
Off
Blink
Off
The convenience cord is retrying to charge.
Ground Fault Circuit Interrupter (GFCI) Fault Detected.
Off
On
Off
The convenience cord has exhausted its retry
attempts. Your vehicle is not charging, or there is an internal fault in the charging equipment.
The convenience cord detected a high temper-
ature at the AC plug and is waiting for the AC plug
to return to a normal operating temperature. *
Off
Off
Blink
The convenience cord detected a high temper-
ature at the AC plug. The AC plug has returned to a normal operating temperature. Your vehicle is
ready to charge at a reduced current. *
On
Off
Blink
The convenience cord detected a high temper-
ature at the AC plug. The AC plug has returned to a normal operating temperature. Your vehicle is
charging at a reduced current. *
Blink
Off
Blink
The convenience cord detected a high temper-
ature at the AC plug. Your vehicle is not charging. The convenience cord has exhausted its retry
attempts.*
Off
On
Blink
* Have the outlet checked by a qualified electrician and make sure the AC plug fits firmly
into the outlet. Contact an authorized EV certified dealer if problem persists.
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Charge Port
The charge port is located between the
front left-hand side door and the front
left-hand side wheel well. Press the
indentation on the charge port door to
open and close it.
Note:
Do not force the charge port door
open or closed. Forcing the door open or
closed damages the charge port.
You can modify the light ring illumination
settings. The light ring located around the
charge port indicates the charge status of
the high voltage battery in your vehicle.
Divided into four quadrants, the charge
port light ring displays the state of charge
in 25 percent increments.
You can press the unlock button on your
key fob to view the charge status of your
vehicle. Based on which quadrants light,
you can determine the current state of
charge. If the charge is below 25 percent,
the light ring does not light. Do not forget
to press the lock button on your key fob to
re-lock your vehicle.
The light ring also displays the current
state of charge when opening the doors. The cord acknowledgment feature
activates when you initiate a charge cycle.
The four light quadrants each individually
flash in a clockwise motion, starting with
the top right-hand side light and ending
with the top left-hand side, two times
confirming that the system detects the
charging coupler.
Charging
Note:
Your vehicle must be in park (P) to
charge.
To charge your high voltage battery:
1. Put your vehicle in park (P) and switch
off your vehicle.
2. Press the indentation on the charge port door to open it.
3. Plug the charging coupler into the charge port on your vehicle. Make sure
the button clicks confirming you have
completely engaged the coupler. 4. Verify that the cord acknowledgment
feature activates. The cord
acknowledgment feature activates
when you initiate a charge cycle.
5. If using a 240 volt charging station, follow the instructions on the charge
station to begin the charging process.
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The light ring located around the charge
port indicates the charge status of the high
voltage battery in your vehicle:
•
When the top right-hand side quadrant
is pulsing, the charge is between 0-25
percent.
• When the top right-hand side quadrant
is on and the bottom right-hand
quadrant is pulsing, the charge is
between 25-50 percent.
• When both right-hand side quadrants
are on and the bottom left-hand side
quadrant is pulsing, the charge is
between 50-75 percent.
• When three quadrants are on and the
top left-hand side quadrant is pulsing,
the charge is between 75-100 percent.
• When all the lights on the light ring are
on, the charge is complete.
Note: The light ring will turn off one minute
after reaching a full charge.
Locking the Charging Coupler
Note: To lock the charging coupler, you
need a padlock or a combination lock with
a shackle diameter of 0.2 in (5 mm) or less.
Also, the straight portion of the shackle
must be 1.0 in (25.4 mm) or longer. 1. Insert the lock through the hole in the
charging coupler button.
2. Lock the padlock or combination lock. Waiting to Charge
When you select Value Charge, charging
may not begin upon plugging in. The
vehicle may delay charging to take
advantage of off-peak electricity rates. The
vehicle will optimize the charge schedule
to be complete by the next GO Time.
When waiting to charge (not actively
charging), the light ring will indicate the
present state of charge of the high voltage
battery as follows:
•
When the top right quadrant light is off,
the charge is between 0– 25 percent.
• When the top right quadrant light is on
and the bottom right quadrant is off,
the charge is between 25–50 percent.
• When both right side quadrant lights
are on and the bottom left quadrant is
off, the charge is between 50– 75
percent.
• When three quadrant lights are on and
the top left quadrant is off, the charge
is between 75– 100 percent.
• When all lights on the entire ring are
on, the charge is 100 percent.
Note: When the vehicle is waiting to charge,
the light ring will turn off one minute after
displaying the present state of charge. When
the vehicle automatically begins charging,
the light ring will turn on and display how
far along the charge is per the section above.
Note: If the system detects a vehicle
charging system fault at any point in a
charge cycle, the entire light ring will flash
continuously for one minute and then turn
off. If this happens, unplug the charging
coupler and then plug it back into the charge
port receptacle. If the problem persists,
contact an authorized dealer.
You can modify the light ring lighting
conditions by using the touchscreen
system.
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