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Description
Item
Callout
This indicates which mode is active within the vehicle
system.
Power Flow
A
Action and Description
Menu Item
The electric motor and
gasoline engine are
powering the vehicle.
Status: Hybrid Drive
The hybrid system is
storing power in the high-
voltage battery.
Status: Charging HV
Battery
The vehicle is either at
rest, or sharing very little
power between the elec-
tric system parts.
Status: Idle
The vehicle is driving in
electric mode (the power
is coming from the elec-
tric motor). The gasoline
engine is off in this mode.
Status: Electric Drive
The high-voltage battery
charging from the char-
ging station is complete.
Status: Charge Complete
Shows the direction of power flow between the
wheels and the electric motor.
Motor-to-Wheel Flow
B
Represents the hybrid electric motor. The higher the
motor power is, the larger the circle around this node.
Any time the vehicle is ready to be driven, the motor
node illuminates.
Electric Motor
C
Shows the direction of power flow between the high-
voltage battery and the electric motor. Flow toward
the motor indicates the battery is providing power to
accelerate the vehicle (discharging the battery). Flow
toward the battery indicates the electric motor is
providing power to the battery (charging the battery).
1
Battery-to-
Motor Flow
D
Appears when you plug your vehicle into the charging
station. When charging the high voltage battery from
the charging station, you can see flow from the plug
to the battery on the screen.
Plug
E
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Description
Item
Callout
Includes all power usage from the low voltage
accessories such as the climate control fan, head-
lights and heated seats. The higher the power usage
is from these accessories, the larger the circle around
the node. This node illuminates anytime the vehicle
is on since there is always some low level power in
use.
2
Other
F
Includes the power usage from the high-voltage
climate control components such as the electric A/
C compressor and the electric heater. The higher the
power usage is from these components, the larger
the circle around this node.
2,3
Climate
G
Represents your high-voltage battery. A circle illumin-
ates around the node when the high-voltage battery
is receiving power from regenerative braking or engine
charging. The higher the power going into the high-
voltage battery, the larger the circle around this node.
Battery
H
Represents the fuel tank in the vehicle.
Fuel
I
Shows flow from the fuel tank to the engine when
the engine is on and using fuel (there are some cases
where the engine is on, but not using any fuel). When
the engine is on, but not using fuel, the engine node
is active, but the fuel flow path is off. An example of
this is when your foot is off the accelerator pedal and
the vehicle is traveling at a high speed.
Fuel-to-Engine Flow
J
Provides you with the reason(s) the gasoline engine
is on. When the gasoline engine is off, this display
does not appear.Engine On due to reasons
displayed by the system are in a chart following this
list.
Engine On due to:
K
Shows the direction of power flow between the
engine and the electric motor. The direction indicates
if the engine is providing power to the high-voltage
electrical system, or if the high-voltage electrical
system is providing power to control or start the
engine.
Motor-to-Engine Flow
L
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Description
Item
Callout
Represents the gasoline engine. It illuminates only
when the gasoline engine is on. The higher the engine
power is, the larger the circle around this node.
Engine
M
Shows the direction of the power flow between the
engine and the wheels.
Engine-to-Wheels Flow
N
Represents the power going to the wheels. The higher
the wheel power is, the larger the circle around this
node. When the engine is off, drive power displays in
blue. When the engine is on, drive power displays in
grey.
Drive
O
1 The battery-to-motor flow includes
battery power the vehicle is using for
acceleration. It does not include energy the
vehicle is using for accessories (such as air
conditioning, headlights and radio). This
screen displays accessories and climate
usage separately. 2
Accessories indicates electrical power
demands from your vehicle ’s accessory
systems. Accessories use power but do not
contribute to making the vehicle move. The
power flow displays power usage from the
climate control system and other
accessories separately.
3 The climate control system may
determine A/C is necessary even when you
turn it off. In this case, you may see some
climate power when the A/C is off. Engine On due to
The engine is on because of the heater setting. Reduce
or turn off the heater setting to return to electric mode.
Heater Setting
The engine is on because the vehicle speed exceeds
the level for electric mode operation. Reduce the speed
to return to electric mode.
High Speed
The engine is on when applying pressure to the acceler-
ator pedal or switching on the speed control. Reduce
pressure on the accelerator pedal or switch off the
speed control to return to full electric mode.
Drive Power
The engine is on because the vehicle is in neutral gear.
Shift out of neutral gear to return to electric mode.
Neutral Gear
The engine is on because the vehicle is in low gear. Shift
out of low gear to return to electric mode.
Low Gear
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Engine On due to
The engine is on to charge the high-voltage battery. The
vehicle returns to electric mode once the battery is
charged.
Battery Charging
The engine is on to maintain engine oil quality. The
vehicle returns to electric mode when low engine use
mode is complete. See Plug-In Hybrid Vehicle
Operation (page 137).
Low Use
The engine is on due to high or low high-voltage battery
temperature. This is a normal operating condition. The
vehicle returns to electric mode automatically when
possible.
Battery Temperature
The engine is on to optimize vehicle operation. The
vehicle returns to electric mode when possible.
Normal Operation
The engine is on to provide increased powertrain
braking. This can occur when you turn on the grade
assist feature, when speed control is on or when driving
with your foot off the accelerator pedal. Turning off
grade assist or speed control may allow the vehicle to
return to electric mode.
Engine Braking Active
Privacy Notice for GPS Mapping with
MyFord
MyFord allows for GPS mapping when a
vehicle is registered to a MyFord Mobile
account. To remove the vehicle from the
account, thereby removing GPS mapping
ability, a Master Reset can be performed
in the vehicle. See
Settings (page 412).
Before transferring ownership of a vehicle,
owners may choose to execute a Master
Reset or Factory Reset (completed via the
MyFord Mobile website). Either method
removes the vehicle from all MyFord
Mobile accounts. It is recommended that new owners
conduct a Master Reset upon taking
possession of the vehicle to remove it from
any existing MyFord Mobile accounts. The
new owner can activate a MyFord Mobile
account by completing registration process
on the website.
APPS
The system enables voice, steering wheel,
and touch screen control of SYNC 3
AppLink enabled smartphone apps. Once
an app is running through AppLink, you can
control main features of the app through
voice commands and steering wheel
controls.
Note:
Available AppLink enabled apps will
vary by market.
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Note:
You must pair and connect your
smartphone via Bluetooth to SYNC 3 to
access AppLink.
Note: iPhone users need to connect the
phone to the USB port.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit: Websites
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Note: Make sure you have an active account
for the app that you have downloaded.
Some apps will work automatically with no
setup. Other apps will want you to configure
your personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.
Note: We encourage you to review the
smartphone app ’s terms of service and
privacy policies because Ford is not
responsible for your app or its use of data.
Note: AppLink is a native SYNC system
feature. Accessing mobile apps through
AppLink is only possible when Android Auto
or Apple CarPlay are disabled. Some apps
may only be accessible in the car through
Applink and others only through Android
Auto or Apple CarPlay. Please refer to the
Smartphone Connectivity information to
disable Android Auto or Apple CarPlay.
Note: In order to use an app with SYNC 3,
the App needs to be running in the
background of your phone. If you shut down
the app on your phone, it shuts down the
app on SYNC 3 as well.
Note: If a SYNC 3 AppLink compatible app
is not shown in the Apps Domain, make sure
the required app is running on the mobile
device. Action and Descrip-
tion
Menu Item
SYNC 3 will search
and connect to
compatible app(s)
running on your
mobile device.
Connect Mobile
Apps
Enabling SYNC 3 Mobile Apps
In order to enable mobile apps, SYNC 3
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device.
The connected device sends data to Ford
in the United States. The information is
encrypted and includes your VIN, SYNC 3
module number, odometer, usage
statistics and debugging information. We
retain this data for only as long as
necessary to provide this service,
troubleshoot, and improve products and
services and to offer you products and
services that may interest you where
allowed by law.
Note: You must enable mobile apps for
each connected device the first time you
select a mobile app using the system.
Note: Ford reserves the right to limit
functionality or deactivate mobile apps at
any time.
Note: Standard data rates apply. Ford is
not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
You can enable and disable apps through
settings. See Settings (page 412).
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App Permissions
The system organizes the App permissions
into groups. You can grant these group
permissions individually. You can change
a permission group status any time when
not driving, by using the settings menu.
While in the settings menu, you can also
see the data included in each group.
When you launch an app using SYNC 3,
the system may ask you to grant certain
permissions, for example Vehicle
information, Driving characteristics, GPS
and Speed, and/or Push notifications. You
can enable all groups or none of them
during the initial app permissions prompts.
The settings menu offers individual group
permission control.
Note:
You are only prompted to grant
permissions the first time you use an app
with SYNC 3.
Note: If you disable group permissions,
apps will still be enabled to work with SYNC
3 unless you deactivate All Apps in the
settings menu.
SiriusXM Traffic and Travel Link (If
Equipped) WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
SiriusXM Traffic and Travel Link may
not be available in all markets.
Note: In order to use SiriusXM Traffic and
Travel Link, your vehicle must have
navigation.
Note: A paid subscription is required to
access and use these features. Go to
www.siriusxm.com/travellink for more
information.
Note: Visit www.siriusxm.com/traffic and
click on Coverage map and details for a
complete listing of all traffic areas covered
by SiriusXM Traffic and Travel Link.
Note: Neither Sirius nor Ford is responsible
for any errors or inaccuracies in the SiriusXM
Traffic and Travel Link services or its use in
vehicles.
When you subscribe to SiriusXM Traffic
and Travel Link, it can help you locate the
best gas prices, find movie listings, get
current traffic alerts, view the current
weather map, get accurate ski conditions
and see scores to current sports games.
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Action and Description
Menu Item
Touch these buttons to identify traffic incidents on your route,
near your vehicle’s current location or near any of your favorite
places, if programmed.
Traffic on Route
Traffic Nearby
Touch this button to view fuel prices at stations close to your
vehicle’s location or on an active navigation route.
Fuel Prices
Touch this button to view nearby movie theaters and their
show times, if available.
Movie Listings
Touch this button to view the nearby weather, current weather,
or the five-day forecast for the chosen area.
Weather
Select to see the weather map,
which can show storms, radar
information, charts and winds.
Map
Select to choose from a listing of
weather locations.
Area
Touch this button to view scores and schedules from a variety
of sports. You can also save up to 10 favorite teams for easier
access. The score automatically refreshes when a game is in
progress.
Sports Info
Touch this button to view ski conditions for a specific area.
Ski Conditions
SETTINGS
Under this menu, you can access and
adjust the settings for many of the system
features. To access additional settings,
swipe the screen left or right. Sound
Pressing this button allows you to adjust
the following:Sound Settings
Returns Treble, Midrange, and Bass sound settings to factory levels.
Reset All
Adjusts the high frequency level.
Treble
Adjusts the middle frequency level.
Midrange
Adjusts the low frequency level.
Bass
Adjusts the sound ratio from side to side or front to back.
Balance / Fade
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Sound Settings
Adjusts the amount the audio system volume increases with speed,
or turns the feature off.
Speed
Compensated
Vol.
Optimizes the sound based on the location of the listeners.
Occupancy Mode
Stereo
Sound Settings
Surround
Your vehicle might not have all of these features.
Media Player
This button is available when a media
device such as a Bluetooth Stereo or USB
device is the active audio source. Pressing
the button allows you to access the
following options for active devices only. Action and Description
Menu Item
For some Apple devices, SYNC 3 can adjust the playback speed of
podcasts. When a podcast is playing, you can choose:
Podcast Speed
Faster
Normal
Slower
For some Apple devices, SYNC 3 can adjust the playback speed of
audiobooks. When an audiobook is playing, you can choose:
Audiobook Speed
Faster
Normal
Slower
Cover art displays from your device ’s music
files. If no cover art for the files exists on the
device, then the Gracenote Database provides
cover art.
Media Player
Cover Art Priority
The Gracenote Database supplied cover art is
used for your music files. This overrides any
cover art from your device.
Gracenote®
Switches on and off Gracenote® to provide metadata information
such as genre, artist, album.
Gracenote®
Management
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