2017 FORD C MAX ENERGI ignition

System Errors
If Cross Traffic Alert senses a problem withthe left or right sensor a message willappear in the information display. SeeInformation Messages (page 101).
Switching the System Off and On
You can temporarily switch Cross TrafficAlert off in the information display. SeeGeneral Information (page 92). Whenyou switch Cross Traffic Alert off, you willnot receive alerts and the informationdisplay will display a system off message.
Note:The Cross Traffic Alert switches onwhenever the ignition is switched on andready to provide appropriate alerts whenthe transmission is in reverse (R). CrossTraffic Alert will not remember the lastselected on or off setting.
You can also have Cross Traffic Alertswitched off permanently at an authorizeddealer. Once switched off permanently,the system can only be switched back onat an authorized dealer.
STEERING
Electric Power Steering
WARNINGS
The electric power steering systemhas diagnostic checks thatcontinuously monitor the system. Ifa fault is detected, a message displays inthe information display. Stop your vehicleas soon as it is safe to do so. Switch theignition off. After at least 10 seconds,switch the ignition on and watch theinformation display for a steering systemwarning message. If a steering systemwarning message returns, have the systemchecked by an authorized dealer.
WARNINGS
If the system detects an error, youmay not feel a difference in thesteering, however a serious conditionmay exist. Obtain immediate service froman authorized dealer, failure to do so mayresult in loss of steering control.
Your vehicle has an electric power steeringsystem. There is no fluid reservoir. Nomaintenance is required.
If your vehicle loses electrical power whileyou are driving, electric power steeringassistance is lost. The steering system stilloperates and you can steer your vehiclemanually. Manually steering your vehiclerequires more effort.
Extreme continuous steering may increasethe effort required for you to steer yourvehicle. This increased effort preventsoverheating and permanent damage tothe steering system. You do not lose theability to steer your vehicle manually.Typical steering and driving maneuversallow the system to cool and return tonormal operation.
Steering Tips
If the steering wanders or pulls, check for:
•Correct tire pressures.
•Uneven tire wear.
•Loose or worn suspensioncomponents.
•Loose or worn steering components.
•Improper vehicle alignment.
Note:A high crown in the road or highcrosswinds may also make the steeringseem to wander or pull.
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Driving Aids

TOWING A TRAILER
WARNING
Your vehicle is not approvedfor trailer towing. Never towa trailer with your vehicle.
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
WARNING
If your vehicle has a steering wheellock make sure the ignition is in theaccessory or on position when beingtowed.
If your vehicle becomes inoperable(without access to wheel dollies,car-hauling trailer, or flatbed transportvehicle), it can be flat-towed (all wheelson the ground, regardless of the powertrainand transmission configuration) under thefollowing conditions:
•Tow only in the forward direction.
•The transmission in position N. If youcannot move the transmission into N,you may need to override it. SeeAutomatic Transmission (page 159).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 miles (80kilometers).
Recreational Towing
Note: Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering the vehicle. SeeClimate Control (page 109).
Follow these guidelines if you have a needfor recreational (RV) towing. An exampleof recreational towing would be towingyour vehicle behind a motorhome. Wedesigned these guidelines to preventdamage to your transmission.
You can tow your vehicle with all fourwheels on the ground or with the frontwheels off the ground by using a tow dolly.If you are using a tow dolly follow theinstructions specified by the equipmentprovider.
If you tow your vehicle with all four wheelson the ground:
•Tow only in the forward direction.
•Release the parking brake.
•Shift the transmission into N.
Vehicles with Push Button Start
1. Start the vehicle by pressing the brakepedal, and then pressing the ENGINESTART/STOP button until the vehiclestarts.
2. Press the brake pedal and shift thetransmission into position N.
3. Turn the vehicle off by pressing theENGINE START/STOP button once.(Trip Summary appears in the leftinstrument cluster screen when thevehicle is off.)
Note:You can remove the key fob from thevehicle while towing.
Vehicles with Ignition Key
1. Start the vehicle by pressing the brakepedal, and then turning the ignition keyuntil the vehicle starts.
2. Press the brake pedal and shift thetransmission into position N.
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Towing

3. Turn the vehicle off by turning theignition key past the accessory position.The key position is between theaccessory and off positions. SeeIgnition Switch (page 129). (TripSummary appears in the leftinstrument cluster screen when thevehicle is off.)
Note:If your vehicle is equipped with anignition key, you cannot remove the key fromthe ignition cylinder when the transmissionis in position N and the vehicle is off.
All Vehicles
•Do not exceed 70 mph (113 km/h).
•Place the transmission in position P,start the vehicle, and allow the engineto run for one minute at the beginningof each day (you may need to press theaccelerator pedal in order to start theengine). After allowing the vehicle torun, place the transmission back intoposition N and the ignition in the offposition.
Note:A SHIFT TO PARK orTRANSMISSION NOT IN PARK messagemay appear in the information display whenthe transmission is in position N and theignition is in the off position.
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Towing

This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle.
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold in Canada: UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference.
In Canada, this card is found in theWarranty Guide in the glove compartmentof your vehicle.
Vehicles Sold in Canada: RoadsideAssistance Program Coverage
The service is available 24 hours a day,seven days a week.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage.
For complete program coverage detailsyou may contact your dealer, you can callus in Canada at 1-800-665-2006, or visitour website at www.ford.ca.
HAZARD WARNING FLASHERS
Note:If used when the vehicle is notrunning, the battery will lose charge. Theremay be insufficient power to restart yourvehicle.
The hazard warning button islocated on the instrument panel.Use it when your vehicle iscreating a safety hazard for othermotorists.
•Press the button to turn on the hazardwarning function, and the front andrear direction indicators will flash.
•Press the button again to turn themoff.
FUEL SHUTOFF
WARNING
Failure to inspect and, if necessary,repair fuel leaks after a collision mayincrease the risk of fire and seriousinjury. Ford Motor Company recommendsthat the fuel system be inspected by anauthorized dealer after any collision.
In the event of a moderate to severecollision, this vehicle has a fuel pumpshut-off feature that stops the flow of fuelto the engine. Not every impact will causea shut-off.
Should your vehicle shut off after acollision, you may restart your vehicle.
For vehicles equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3. Check the information display for theReady to Drive light as the gasolineengine may not start, but the electricmotor may be running. If you do not seethe Ready to Drive light, repeat Steps1 and 2 up to two more times.
For vehicles equipped with a push buttonstart system:
1. Press the push button start to switchoff the ignition.
2. Press the brake pedal and press thepush button start to switch on theignition.
3. Check the information display for theReady to Drive light as the gasolineengine may not start, but the electricmotor may be running. If you do not seethe Ready to Drive light, repeat Steps1 and 2 up to two more times.
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Roadside Emergencies

Protected componentsFuse amp ratingFuse or relay number
Ignition feed.Power relayR8
Not used.—R9
Not used.—R10
Not used.—R11
Cooling fan.Power relayR12
Heater blower.Mini relayR13
Engine control relay.Mini relayR14
1 Mini fuse.2 Cartridge fuse.
Passenger Compartment FusePanel
The fuse panel is located on the right-handside below the glove box. You may needto remove a trim panel to access it.
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Fuses

Protected componentsFuse amp ratingFuse or relay number
Cigar lighter.20AF61Second row power point.
Autowiper module.5AF62Autodimming rear view mirror.
Not used (spare).10AF63
Not used.—F64
Liftgate release.10AF65
Driver door unlock supply.20AF66
Cell phone passport (C-MAX Energi).7.5AF67Multi-function display.GPS module.Sync.
Not used (spare).15AF68
Instrument cluster.5AF69
Central lock and unlock supply.20AF70
Climate control module.7.5AF71
Steering wheel module.7.5AF72
Data link connector.7.5AF73OBD II supply.
Headlamp supply.15AF74
Fog lamp supply.15AF75
Reversing lamp supply.10AF76
Washer pump.20AF77
Ignition switch, Start button.5AF78
Radio.15AF79Hazard light switch.
Not used (spare).20AF80
Power sun shade.5AF81Remote receiver antenna.
Washer pump ground.20AF82
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Fuses

Protected componentsFuse amp ratingFuse or relay number
Door control unit front right.25AF5
Door control unit rear left.25AF6
Door control unit rear right.25AF7
Passenger seat motor.25AF8
Driver seat motor.25AF9
Heated rear window.25AF10
Ignition relay.5AF11
Battery electronics control module.15AF12
Not used.—F13
Charger (C-MAX Energi).10AF14
Not used.—F15
Not used.—F16
Battery electronics control module.10AF17
Battery electronics control module — fan.15AF18
Charger fan (C-MAX Energi).15AF19
Not used.—F20
Smart datalink connector.15AF21
Active noise cancellation.10AF22
Not used.—F23
DC/AC power converter.30AF24
Power liftgate.25AF25
AC/DC charger (C-MAX Energi).40AF26
Luggage compartment outlet.20AF27
Not used.—F28
Blind spot detection.5AF29
Parking aid module.5AF30
Rear view camera.5AF31
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Fuses

Low Engine Use (If Equipped)
The low engine use mode is equipped onEnergi models only. The low engine usemode keeps the engine oil quality in goodcondition when you drive your vehicle withlimited engine use. If your vehicle is in lowengine use mode when you start thevehicle, a message appears in theinformation display. When your vehicle isin low engine use mode, your vehicle runsthe engine as necessary.
Selecting EV Now mode when your vehicleis in the low engine use mode suspendsthe low engine use mode for as long as youcontinue driving your vehicle. The lowengine use mode resumes the next timeyou start your vehicle.
Changing the engine oil and resetting theoil life monitoring system suspends the lowengine use mode.
Operating in Cold Climates andShort Driving Cycles
Some gasoline engines may experience abuildup of moisture in the engine oil ifrepeatedly operated in cold weather andshort driving cycles that do not fully warmthe engine.
When you see a thick milky substanceunder the oil cap, this indicates moistureis present.
This condition can be more prevalent ingas electric hybrid vehicles that run the gasengine for very short driving cycles.
To prevent engine damage under theseconditions customers should follow thesesteps:
•Drive your vehicle at full enginetemperature for 15 to 30 minutes.
•Drive your vehicle at highway speeds.
•Drive your vehicle with the defroster(hybrid vehicles) at full.
We recommend frequent oil changes.Follow severe duty cycle in themaintenance guide. This helps remove themoisture contaminated oil from the engine.
Cold Weather Operation
To determine if the shortened oil changeinterval or warming of the engine issufficient, clean and check the oil fill capon a regular basis. This will confirm thatthe thick milky substance is not returning.
When extreme cold weather and sub-zeroconditions exist, fuel may be found in theengine oil. This is caused by the engine notreaching its full engine temperature.
In this situation, carry out the above stepsto prevent engine damage.
OIL CHANGE INDICATOR
RESET (If Equipped)
Resetting the Oil Life MonitoringSystem
Only reset the oil life monitoring systemafter changing the engine oil and oil filter.
1.Switch the ignition on. Do not start theengine. For vehicles with push-buttonstart, press and hold the start buttonfor two seconds without pressing thebrake pedal. Do not start the engine.
2.Press the accelerator and brake pedalsat the same time.
3.Keep the accelerator and brake pedalsfully pressed.
4. After three seconds, a messageconfirming that the reset is in progresswill be displayed.
5. After 25 seconds, a messageconfirming that the reset is completewill be displayed.
6. Release the accelerator and brakepedals.
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Maintenance