HD Radio technology is the digitalevolution of analog AM/FM radio. Yoursystem has a special receiver that allowsit to receive digital broadcasts (whereavailable) in addition to the analogbroadcasts, it already receives. Digitalbroadcasts provide a better sound qualitythan analog broadcasts with free,crystal-clear audio and no static ordistortion. For more information, and aguide to available stations andprogramming, please visit:
Website
www.hdradio.com
When HD Radio is on and you tune to astation broadcasting HD Radio technology,you may notice the following indicators onyour screen:
The HD logo is grey when acquiring a digitalstation, and then changes to orange whendigital audio is playing. When this logo isavailable, you may also see Title and Artistfields on-screen.
The multicast indicator appears in FMmode (only) if the current station isbroadcasting multiple digital broadcasts.The highlighted numbers signify availabledigital channels where new or differentcontent is available. HD1 signifies the mainprogramming status and is available inanalog and digital broadcasts. Othermulticast stations (HD2 through HD7) areonly available digitally.
Note: There is also an additional featurefor stations that have more than 1 HDmulticast (For example, HD1 or HD2). TheHD logo and Radio text appears as a button.Pressing this button allows you to cyclethrough all of the HD stations on thatspecific frequency. For example, if you areon 101.1 and it has HD1, HD2, HD3, pressingthe button repeatedly causes the radio tocycle through the HD stations in a cyclicincreasing order.
When HD Radio broadcasts are active, you can access the following functions:
Action and descriptionMessage
Allows you to save an active channel as a memory preset.Touch and hold a memory preset slot until the sound returns.There is a brief mute while the radio saves the station. Soundreturns when the channel saves. When switching to an HD2or HD3 memory preset, the sound mutes before the digitalaudio plays, because the system has to reacquire the digitalsignal.
Presets
Note:As with any station you save, you cannot access the saved station if your vehicle isoutside the station’s reception area.
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HD Radio Reception and Station Troubleshooting
Potential reception issues
If you are listening to a multicast station and you are on thefringe of the reception area, the station may mute due toweak signal strength.
Reception area
If you are listening to HD1, the system changes back to theanalog broadcast until the digital broadcast is available again.However, if you are listening to any of the possible HD2-HD7multicast channels, the station mutes and stays muted unlessit is able to connect to the digital signal again.
When the system first receives a station (aside from HD2-HD7 multicast stations), it first plays the station in the analogversion. Once the receiver verifies the station is an HD Radiostation, it shifts to the digital version. Depending on the stationquality, you may hear a slight sound change when the stationchanges from analog to digital. Blending is the shift fromanalog to digital sound or digital back to analog sound.
Station blending
In order to provide the best possibleexperience, use the contact form to reportany station issues found while listening toa station broadcasting with HD Radiotechnology. Independent entities own andoperate each station. These stations areresponsible for ensuring all audio streamsand data fields are accurate.
Potential station issues
ActionCauseIssues
No action required. This is abroadcast issue.This is poor time alignment bythe radio broadcaster.Echo, stutter, skip orrepeat in audio.Increase or decrease inaudio volume.
No action required. The recep-tion issue may clear up as youcontinue to drive.
The radio is shifting betweenanalog and digital audio.Sound fading orblending in and out.
No action required. This isnormal behavior. Wait until theaudio is available.
The digital multicast is notavailable until the HD Radiobroadcast is decoded. Oncedecoded, the audio is available.
There is an audio mutedelay when selectingHD2 or HD3, multicastpreset or Direct Tune.
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Bluetooth Stereo or USB
Bluetooth Stereo and USB allow you to
access media that you store on yourBluetooth device or USB device such asmusic, audio books or podcasts.
The following buttons are available for Bluetooth and USB:
FunctionButton
Pressing the repeat button toggles the repeat setting throughthree modes: repeat off (button not highlighted), repeat all(button highlighted) and repeat track (button highlighted witha small number one).
Repeat
Play the tracks in random order.Shuffle
You can use the forward, reverse, pause orplay buttons to control the audio playback.
To get more information about thecurrently playing track, press the cover artor Info button.
For some devices, SYNC 3 is able toprovide 30-second skip buttons when youlisten to audio books or podcasts. Thesebuttons allow you to skip forward orbackward within a track.
While playing audio from a USB device youcan look for certain music by selecting thefollowing:
FunctionButton
If available, displays the list of tracks in theNow Playing playlist.Browse
This option, which is available underbrowse, allows you to play all tracks or tofilter the available media into one of thebelow categories.
New Search
Play All
Playlists
Artists
Albums
Songs
Genres
Podcasts
Audio books
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3D city models are complete 3D modelsof entire city areas including navigableroads, parks, rivers and rendered buildings.3D landmarks and city models appear in3D map mode only. Coverage of thesevaries and improves with updated mapreleases.
Select the zoom in icon to see acloser view of the map.
Select the zoom out icon to seea farther away view of the map.
You can adjust the view in presetincrements. You can also pinch to zoom inor out of the map.
The information bar tells you the namesof streets, cities or landmarks as you hoverover them with the crosshair curser.
You can change your view of the map bytapping on the location indicator icon onthe right hand side of the screen. You canchoose from the following options:
Heading up (2D map) Thisalways shows the direction offorward travel to be upward onthe screen. This view is availablefor map scales up to 3 mi (5 km).
North up (2D map) alwaysshows the northern direction tobe upward on the screen.
3D map mode provides anelevated perspective of the map.Adjust this viewing angle androtate the map 180 degrees bytouching the map twice, andthen dragging your finger along the shadedbar with arrows at the bottom of the map.
Re-center the map by pressingthis icon whenever you scroll themap away from your vehicle’scurrent location.
Points of Interest (POI)grouping icon: You can chooseup to three POI icons to displayon the map. If the chosen POIsare located close together or areat the same location a box is used todisplay a single category icon instead ofrepeating the same icon, in order to reduceclutter. When you select the box on themap, a pop-up appears indicating howmany POIs are in this location. Select thepop up to see a list of the available POIs.You can scroll through and select POIsfrom this list.
If your vehicle is low on charge or fuel,station icons automatically display on themap.
If you have subscribed to SiriusXM Trafficand Travel Link (where available), trafficflow will be indicated on the map by green(clear), yellow (slowing), and red(stopped) road highlights. Traffic flow isindicated where the information isavailable and varies across the US.
You can choose to display traffic icons onthe map representing twelve differenttypes of incidents. See Settings (page412).
You can set a destination by hoveringabove a location and selecting:
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Button
Start
Range Rings and Charge Points (EnergiOnly)
Shaded rings appear on the map when youare driving in EV Now mode. The inner ringwith no shading indicates a safe range youcan travel using plug-in power only. Thelightly shaded outer band reflects areas
you may or may not be able to reach whilein EV Now mode. If your destination iswithin this band, your vehicle may operatein Auto EV mode, running the engine asneeded. The darker shaded area, beyondthe rings, is not likely reachable using onlythe vehicle's available plug-in energy.
The rings represent approximate ranges.Actual route distances, road grades,vehicle speed, accessory usage and otherconditions affect how far your vehicle cantravel in EV Now mode before recharging.
You can select charging POI's so that youcan always see them on the map when thescale is 5 mi (8 km) or lower.
To switch this on from the settings menuselect:
Menu Item
Navigation
Map Preferences
You can then switch the POI Icons on.
Menu Item
With the POI icons switched on, you canselect:
Select POIs
Travel
Charging
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SiriusXM Traffic and Travel Link
SiriusXM Traffic and Travel Link is availableon vehicles equipped with navigation andonly in select markets. You must activateand subscribe to receive SiriusXM Trafficand Travel Link information. It helps youlocate the best gas prices, find movielistings, get current traffic alerts, view theweather map, get accurate ski conditionsand see current sports scores. See Apps(page 409).
The system calculates a reasonableefficient route based on available speedlimits, traffic, and road conditions. You mayknow a local short cut that is more efficientat a given time than the route provided bySYNC 3, but you should expect a slightdifference in minutes or miles with theSYNC 3 route.
Navigation Map Updates
Annual navigation map updates areavailable for purchase through yourdealership, by calling 1-866-462-8837 inthe United States and Canada or01-800-557-5539 in Mexico. You can alsovisit:
Website
www.navigation.com/sync
You need to specify the make and modelof your vehicle to determine if there is anupdate available.
HERE is the digital map provider for thenavigation application. If you find map dataerrors, you may report them directly toHERE by going towww.here.com/mapcreator. HEREevaluates all reported map errors andresponds with the result of theirinvestigation by e-mail.
Map coverage includes the USA (includingPuerto Rico and the US Virgin Islands),Canada and Mexico.
ELECTRIC VEHICLE
INFORMATION
The power flow information for your Hybridvehicle is available through the Appssection of the touch screen.
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To improve the charging experience, your vehicle has the following conveniencefeatures:
DescriptionFeature
Your vehicle schedules its charging time for when the utility ratesare lowest. Contact your utility company to see what rates areavailable.
Value Charge
Your vehicle starts charging immediately after you connect thecharging plug.Charge Now
Get the most miles out of every charge by conditioning yourplugged in vehicle. Set the cabin temperature when you set yourGO Time in order to use energy from your home, or chargingstation, instead of your vehicle battery.
Cabin Conditioning
Setting GO Times allows you to control charging schedules andcabin conditioning settings so your vehicle is ready to drive whenyou are. By setting a GO Time, your vehicle can use your valuecharge settings to minimize your electricity costs but still prioritizegetting a full charge before your GO Time. A calendar view allowsyou to program two GO Times per day for each day of the week.
My GO Times
Note: Remember, you must plug in your vehicle for My GO Timeto work.
Note:Charging to 100% by your next GOTime will always be the priority. When ValueCharge is selected, charging outside ofoff-peak times may be necessary in orderto be fully charged by your GO Time.
Charge Settings Screen
Each of the four areas highlighted belowshow a different feature of the chargesettings screen.
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Action and DescriptionMenu ItemItem
This area of the screen shows your scheduled Go Time andyour cabin conditioning information.My GO TimesA
This is the time and date of your next set drive time. Yourvehicle automatically schedules charging and cabin condi-tioning to finish by this time.
Next GO TimeB
This is the chosen cabin conditioning setting for this GOTime.TemperatureC
This accesses your GO Time Schedule (see GO TimeSchedule later in this section).EditD
This cancels the cabin conditioning for the present GO Time.Once you touch Skip, the GO Time and Temperature greyout, and the LED illuminates on the Skip button. Touch thebutton again to switch on the cabin conditioning. Thisfeature allows you to ignore the present GO Time withouthaving to delete it or having to switch off the entire schedule(see GO Time Schedule later in this section). After thepresent GO Time passes, this feature resets.
SkipE
Conflict Notification
The system alerts you to any conflicts byhighlighting areas of the screen in coloredtext.
If your battery cannot have a full charge by the scheduled drive time, the systemhighlights your next GO Time and Charge Complete time and the followingmessage appears:
Action and DescriptionMenu Item
This is normal; the vehicle is informing you of the conflicting situation.This notification only displays when the gearshift selector lever is inposition P.
Charge timenot sufficientto meetscheduledGO Timesettings
Note: Charging occurs as soon as you plug the vehicle in. The systemlimits cabin conditioning to 15 minutes before your GO Time.
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