Action and DescriptionMenu ItemItem
Note: Some charging stations use lower voltage (208V),which result in longer charge times.
120V / Low Power is the estimated maximum chargingtime from the present high-voltage battery level to fullcharge (100%). This represents the longest amount oftime you should expect the high-voltage battery torecharge under normal conditions. Normal conditionsinclude a 120V convenience cord and 12A service.Note: Charging may take longer when the AC line voltageis low and may indicate your electrical source is notmeeting certain requirements. See Charging the HighVoltage Battery (page 153).
Note:These charging times are only estimates. It is normal for your actual charge durationto be longer.
GO Time Schedule
You can access the GO Time Schedule byselecting the edit option under MY GOTime on the Charge Setting screen.
Action and DescriptionMenu Item
This turns on the GO Time schedule.On
This turns off the GO Time schedule. This also turns off the cabinconditioning function. Use this mode to prevent using energy forcabin preconditioning when you leave your vehicle plugged in anddo not plan to use it for a while, such as when on vacation.
Off
Note: If you choose to perform Value Charging with the scheduleoff, the vehicle schedules charging to finish at the lowest costwithin 24 hours of plugging the vehicle in.
This displays the GO Time day-of-week and time. The blue high-lighted GO Time is the present GO Time, which the vehicle is usingfor charge scheduling and cabin conditioning. You can scheduletwo GO Time events per day for each day of the week.GO Time 1
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DescriptionItemCallout
Includes all power usage from the low voltageaccessories such as the climate control fan, head-lights and heated seats. The higher the power usageis from these accessories, the larger the circle aroundthe node. This node illuminates anytime the vehicleis on since there is always some low level power inuse.
2OtherF
Includes the power usage from the high-voltageclimate control components such as the electric A/C compressor and the electric heater. The higher thepower usage is from these components, the largerthe circle around this node.
2,3ClimateG
Represents your high-voltage battery. A circle illumin-ates around the node when the high-voltage batteryis receiving power from regenerative braking or enginecharging. The higher the power going into the high-voltage battery, the larger the circle around this node.
BatteryH
Represents the fuel tank in the vehicle.FuelI
Shows flow from the fuel tank to the engine whenthe engine is on and using fuel (there are some caseswhere the engine is on, but not using any fuel). Whenthe engine is on, but not using fuel, the engine nodeis active, but the fuel flow path is off. An example ofthis is when your foot is off the accelerator pedal andthe vehicle is traveling at a high speed.
Fuel-to-Engine FlowJ
Provides you with the reason(s) the gasoline engineis on. When the gasoline engine is off, this displaydoes not appear.Engine On due to reasonsdisplayed by the system are in a chart following thislist.
Engine On due to:K
Shows the direction of power flow between theengine and the electric motor. The direction indicatesif the engine is providing power to the high-voltageelectrical system, or if the high-voltage electricalsystem is providing power to control or start theengine.
Motor-to-Engine FlowL
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DescriptionItemCallout
Represents the gasoline engine. It illuminates onlywhen the gasoline engine is on. The higher the enginepower is, the larger the circle around this node.
EngineM
Shows the direction of the power flow between theengine and the wheels.Engine-to-Wheels FlowN
Represents the power going to the wheels. The higherthe wheel power is, the larger the circle around thisnode. When the engine is off, drive power displays inblue. When the engine is on, drive power displays ingrey.
DriveO
1The battery-to-motor flow includesbattery power the vehicle is using foracceleration. It does not include energy thevehicle is using for accessories (such as airconditioning, headlights and radio). Thisscreen displays accessories and climateusage separately.
2Accessories indicates electrical powerdemands from your vehicle’s accessorysystems. Accessories use power but do notcontribute to making the vehicle move. Thepower flow displays power usage from theclimate control system and otheraccessories separately.3The climate control system may
determine A/C is necessary even when youturn it off. In this case, you may see someclimate power when the A/C is off.
Engine On due to
The engine is on because of the heater setting. Reduceor turn off the heater setting to return to electric mode.Heater Setting
The engine is on because the vehicle speed exceedsthe level for electric mode operation. Reduce the speedto return to electric mode.
High Speed
The engine is on when applying pressure to the acceler-ator pedal or switching on the speed control. Reducepressure on the accelerator pedal or switch off thespeed control to return to full electric mode.
Drive Power
The engine is on because the vehicle is in neutral gear.Shift out of neutral gear to return to electric mode.Neutral Gear
The engine is on because the vehicle is in low gear. Shiftout of low gear to return to electric mode.Low Gear
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Menu Item
Information pertaining tothe system and its soft-ware.
About
Documentation of thesoftware license for thesystem.
Software Licenses
Select to restore factorydefaults. This erases allpersonal settings andpersonal data.
Master Reset
Wi-Fi
You can adjust the following:
Action and DescriptionMenu Item
Enable this option to connect to Wi-Fi for SYNC 3 vehicle softwareupdates.Wi-Fi
This provides you with a list of available Wi-Fi networks within range.View AvailableNetworksClicking on a network from the list allows you to connect or disconnectfrom that network. The system may require a security code toconnect.
When you click the information button next to a network, moreinformation about the network displays such as the signal strength,connection status and security type.
The system alerts you when your vehicle is parked and a Wi-Finetwork is within range if SYNC is not already connected.Wi-Fi AvailableNotifications
Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.This sets the color to the highest intensity.
You can drag the colors up and down toincrease or decrease the intensity.
To switch ambient lighting off, press theactive color once or drag the active colorall the way down to zero intensity.
Vehicle
Note:You vehicle may not have all of thesefeatures.
You can select the following features toupdate their settings.
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Door Keypad Code
Select this button to add or erase apersonal door keypad code. To add orerase a personal code, you first need to
enter the five-digit factory set code. Youcan find this code on the owner's walletcard in the glove box or from yourauthorized dealer.
Camera Settings
To make adjustments using the touchscreen, select:
Action and DescriptionMessage
Camera Settings
Then select from the following:
You can enable or disable this option using the slider.Rear CameraDelay
You can find more information on the rear-view camera system in the parking aids chapterof your owner manual.
Onboard Modem Serial Number (ESN)
Selecting this button on the settings menushows you the ESN number for yoursystem. You need this number for certainregistrations such as Satellite Radio.
Charge Port Light (If Equipped)
To make adjustments using the touchscreen, select:
Action and DescriptionMenu Item
Charge Port Light
You can then select:
Illuminates when plugging in, opening doors, pressing theunlock button on your remote and while charging.On
Does not illuminate.Off
Illuminates only when plugging in, opening doors, orpressing the unlock button on your remote.Limited
Note:Details on the charge port lightfunctions are in another chapter. See HighVoltage Battery (page 151).
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Display
To make adjustments using the touchscreen, select:
Action and DescriptionMenu Item
Make the screen display brighter or dimmer.Brightness
You can select:Mode
The screen automatically switches between day andnight modes based on the outside light level.Auto
The screen displays with a light background to enhancedaytime viewing.Day
The screen displays with a darker background to makenighttime viewing easier.Night
The screen goes black and does not display anything.To switch the screen back on, simply tap the screen.Off
Voice Control
You can adjust the voice control settingsby selecting the following options.
Menu Item
Enable this option to removeadditional voice promptsand confirmations.
Advanced Mode
Enable this option to havethe system confirm acontacts name with youbefore making a call.
Phone Confirmation
Enable this option to havethe system display a list ofavailable voice commandswhen the voice button ispressed.
Voice Command List
Valet Mode
Valet mode allows you to lock the system.No information is accessible until thesystem is unlocked with the correct PIN.
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When you select valet mode a pop upappears informing you that a four digitcode must be entered to enable anddisable valet mode. You can use any PINyou chose but you must use the same PINto disable valet mode. The system asksyou to input the code.
Note:If the system is locked and youcannot remember the PIN, please contactthe Customer Relationship Center.
United States: 1-800-392-3673Canada: 1-800-565-3673
To enable valet mode, enter your chosenPIN. The system then asks to confirm yourPIN by reentering it. The system then locks.
To unlock the system, enter the same pinnumber. The system reconnects to yourphone and all of your options are availableagain.
SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.However, should questions arise, pleaserefer to the tables below.
To check your cell phone's compatibility,visit the Ford website.
Website
owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
Cell phone issues
Possible solutionPossible causeIssue
Refer to your device's manual about audioadjustments.
The audio controlsettings on your cellphone may be affectingSYNC 3 performance.
There is back-ground noiseduring a phonecall.
Try switching your cell phone off, resettingit or removing the battery, then try again.Possible cell phonemalfunction.
During a call, Ican hear theother personbut they cannothear me.
Make sure that the microphone for SYNC3 is not set to off. Look for the microphoneicon on the phone screen.
To restart your system, shut down theengine, open and close the door, and thenlock the door and wait for 2-3 minutes.Make sure that your SYNC 3 screen is blackand the lighted USB port is off.
The system may need tobe restarted.
During a call, Icannot hear theother personand they cannothear me.
Check your cell phone's compatibility.This is a cell phone-dependent feature.SYNC 3 is notable to down-load my phone-book.
Make sure you allow SYNC 3 to retrievecontacts from your phone. Refer to yourcell manual.
Possible cell phonemalfunction.
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For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit theonline store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replaceany properly authorized dealer-installedFord Original Accessory found to bedefective in factory-supplied materials orworkmanship during the warranty period,as well as any component damaged by thedefective accessories.
Ford Motor Company warrants yourvehicle's accessory through the warrantythat provides the greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for detailsand a copy of the warranty.
Exterior style
•Custom graphics.
•Hood deflector*.
•Side window deflectors.
•Splash guards.
Interior style
•Accent lighting.
•Cargo area protector.
•Door sill plates.
•Floor mats.
Lifestyle
•Ash cup or smoker's packages.
•Cargo net*.
•Roof racks and carriers*.
•Soft cargo organizers.
•Tablet cradle*.
Peace of mind
•Bumper-mounted parking assistsystem*.
•Car covers.
•Charge cord storage bag*.
•Keyless entry keypad.
•Rear bumper protector.
•Remote start.
•Roadside assistance kits*.
•Vehicle security systems.
•Wheel locks.
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Accessories