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This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle.
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold in Canada: UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference.
In Canada, this card is found in theWarranty Guide in the glove compartmentof your vehicle.
Vehicles Sold in Canada: RoadsideAssistance Program Coverage
The service is available 24 hours a day,seven days a week.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage.
For complete program coverage detailsyou may contact your dealer, you can callus in Canada at 1-800-665-2006, or visitour website at www.ford.ca.
HAZARD WARNING FLASHERS
Note:If used when the vehicle is notrunning, the battery will lose charge. Theremay be insufficient power to restart yourvehicle.
The hazard warning button islocated on the instrument panel.Use it when your vehicle iscreating a safety hazard for othermotorists.
•Press the button to turn on the hazardwarning function, and the front andrear direction indicators will flash.
•Press the button again to turn themoff.
FUEL SHUTOFF
WARNING
Failure to inspect and, if necessary,repair fuel leaks after a collision mayincrease the risk of fire and seriousinjury. Ford Motor Company recommendsthat the fuel system be inspected by anauthorized dealer after any collision.
In the event of a moderate to severecollision, this vehicle has a fuel pumpshut-off feature that stops the flow of fuelto the engine. Not every impact will causea shut-off.
Should your vehicle shut off after acollision, you may restart your vehicle.
For vehicles equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3. Check the information display for theReady to Drive light as the gasolineengine may not start, but the electricmotor may be running. If you do not seethe Ready to Drive light, repeat Steps1 and 2 up to two more times.
For vehicles equipped with a push buttonstart system:
1. Press the push button start to switchoff the ignition.
2. Press the brake pedal and press thepush button start to switch on theignition.
3. Check the information display for theReady to Drive light as the gasolineengine may not start, but the electricmotor may be running. If you do not seethe Ready to Drive light, repeat Steps1 and 2 up to two more times.
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1.Connect the positive (+) jumper cableto the positive (+) prong (A) of thedischarged battery.
2. Connect the other end of the positive(+) cable to the positive (+) terminalof the assisting battery.
3. Connect the negative (-) cable to thenegative (-) terminal of the assistingbattery.
4. Make the final connection of thenegative (-) cable to the negative (-)prong (B) of your vehicle.
Note:Do not attach the negative (-) cableto fuel lines, engine rocker covers, the intakemanifold or electrical components. Theseitems should not be considered groundingpoints.
WARNING
Never connect the negative end ofthe cable to the negative (-) terminalof the discharged battery. A sparkmay cause an explosion of the gases thatsurround the battery. Always use thenegative prong as a grounding point.
Make sure that the cables are clear of fanblades, belts, the moving parts of bothengines, or any fuel delivery system parts.
Jump Starting
1.Start the booster vehicle and press theaccelerator pedal moderately.
2. Start the disabled vehicle. Check theinstrument cluster for the Ready toDrive light as the gasoline engine maynot start, but the electric motor maybe running.
3.Once you start the disabled vehicle, runboth vehicles for an additional threeminutes before disconnecting thejumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverseorder that they were connected.
Note:In the illustration, the vehicle on thebottom is used to designate the assisting(boosting) battery.
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Crashes
A crash or impact significant enough torequire an emergency response forconventional vehicles would also requirethe same response for an electric orhybrid-electric vehicle.
If possible
•Move your car to a safe, nearbylocation and remain on the scene.
•Roll down the windows before shuttingyour vehicle off.
•Place your vehicle in Park, set theparking brake, turn off the vehicle,activate the hazard lights, and moveyour key(s) at least 16 feet (5 meters)away from the vehicle.
Always
•Call 911 if assistance is needed andadvise that an electric or hybrid-electricvehicle is involved.
•Do not touch exposed electricalcomponents or the enginecompartment, as a shock hazard mayexist.
•Avoid contact with leaking fluids andgases, and remain out of the way ofoncoming traffic until emergencyresponders arrive.
•When emergency responders arrive,tell them that the vehicle involved is anelectric vehicle or hybrid vehicle.
Fires
As with any vehicle, call 911 immediately ifyou see sparks, smoke or flames comingfrom the vehicle.
•Exit the vehicle immediately.
•Advise 911 that an electric orhybrid-electric vehicle is involved.
•As with any vehicle fire, do not inhalesmoke, vapors or gas from the vehicle,as they may be hazardous.
•Remain a safe distance from thevehicle and try to stay clear of thesmoke.
•Stay out of the roadway and stay outof the way of any oncoming trafficwhile awaiting the arrival of emergencyresponders.
Post-Incident
•Do not store a severely damagedvehicle with a lithium-ion battery insidea structure or within 50 feet (15meters) of any structure or vehicle.
•Make sure that passenger and cargocompartments remain ventilated (i.e.open window, door or trunk).
•For vehicles in the United States, notifyFord Motor Company 1-800-392-3673(then follow the prompts on the voiceresponse menu), an authorized Forddealer or service center as soon aspossible as there may be other stepsto secure and discharge thehigh-voltage battery.
•For vehicles in Canada, notify FordMotor Company 1-800-565-3673(then follow the prompts on the voiceresponse menu), an authorized Forddealer or service center as soon aspossible as there may be other stepsto secure and discharge thehigh-voltage battery.
•Call 911 if you observe leaking fluids,sparks, smoke or flames, or heargurgling or bubbling from thehigh-voltage battery.
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Protected componentsFuse amp ratingFuse or relay number
Cooling fan module.50A MidiF1
Electric water pump.50A MidiF2
Body control module supply 1.50A MidiF3
Body control module supply 2.50A MidiF4
Not used.—F5
Not used.—F6
Anti-lock brake system pump.40A2F7
Anti-lock brake system valve.30A2F8
Vacuum pump.40A2F9
Heater blower motor.40A2F10
Engine management.30A2F11
Not used.—F12
Powertrain control module relay.25A2F13
Rear wiper.20A2F14
Body control module KL30 supply.30A2F15
Body control module 15 feed.20A2F16
Transmission oil pump (C-MAX Energi).20A2F17
Front wiper motor.20A2F18
Anti-lock brake system and electronicstability program module.5A1F19
Horn.15A1F20
Stop light switch.5A1F21
Vacuum pump monitoring.5A1F22
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Protected componentsFuse amp ratingFuse or relay number
Engine control module 15.5A1F23Powertrain control module 15.Transmission oil pump 15.
Relay coils.5A1F24Light switch module.
Motor electronic cooling pump.10A1F25
Electronic power assist steering module15.5A1F26
Mass air flow sensor.5A1F27
Powertrain control module.15A1F28
Electronic air conditioning compressor.10A1F29Positive temperature coefficient heater.
Engine control module.10A1F30Powertrain control module.
Charge port light ring (C-MAX Energi).5A1F31
Vehicle power 2.20A1F32
Vehicle power 4.15A1F33
Injectors.10A1F34
Vehicle power 3.10A1F35
Vehicle power 1.20A1F36
Vacuum pump.Micro relayR1
Horn.Micro relayR2
Hybrid powertrain control.Micro relayR3
Front wiper.Micro relayR4
Vacuum pump.Micro relayR5
Front and rear wiper high-low.Micro relayR6
Not used.—R7
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Protected componentsFuse amp ratingFuse or relay number
Fuel pump supply.20AF56
Not used.—F57
Not used (spare).5AF58
Passive anti-theft system.5AF59
Interior light.10AF60Driver door switch pack.Glove box illumination.Overhead console switch bank.
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Protected componentsFuse amp ratingFuse or relay number
Cigar lighter.20AF61Second row power point.
Autowiper module.5AF62Autodimming rear view mirror.
Not used (spare).10AF63
Not used.—F64
Liftgate release.10AF65
Driver door unlock supply.20AF66
Cell phone passport (C-MAX Energi).7.5AF67Multi-function display.GPS module.Sync.
Not used (spare).15AF68
Instrument cluster.5AF69
Central lock and unlock supply.20AF70
Climate control module.7.5AF71
Steering wheel module.7.5AF72
Data link connector.7.5AF73OBD II supply.
Headlamp supply.15AF74
Fog lamp supply.15AF75
Reversing lamp supply.10AF76
Washer pump.20AF77
Ignition switch, Start button.5AF78
Radio.15AF79Hazard light switch.
Not used (spare).20AF80
Power sun shade.5AF81Remote receiver antenna.
Washer pump ground.20AF82
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GENERAL INFORMATION
Have your vehicle serviced regularly to helpmaintain its roadworthiness and resalevalue. There is a large network ofauthorized dealers that are there to helpyou with their professional servicingexpertise. We believe that their speciallytrained technicians are best qualified toservice your vehicle properly and expertly.They are supported by a wide range ofhighly specialized tools developedspecifically for servicing your vehicle.
If your vehicle requires professional service,an authorized dealer can provide thenecessary parts and service. Check yourwarranty information to find out whichparts and services are covered.
Use only recommended fuels, lubricants,fluids and service parts conforming tospecifications. Motorcraft® parts aredesigned and built to provide the bestperformance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught inmoving parts.
•Do not work on a vehicle with theengine running in an enclosed space,unless you are sure you have enoughventilation.
•Keep all open flames and other burningmaterial (such as cigarettes) awayfrom the battery and all fuel relatedparts.
Working with the Engine Off
1.Set the parking brake and shift to park(P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On
WARNING
To reduce the risk of vehicle damageand/or personal burn injuries, do notstart your engine with the air cleanerremoved and do not remove it while theengine is running.
1.Set the parking brake and shift to park(P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood
1.Inside the vehicle, pull the hood releasehandle located under the left-handside of the instrument panel.
2. Slightly lift the hood.
3. Release the hood latch by pushing thesecondary release lever to yourleft-hand side.
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