The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................206
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................207
Getting Assistance Outside the U.S. andCanada........................................................207
Ordering Additional Owner'sLiterature....................................................208
Reporting Safety Defects (U.S.Only)............................................................209
Reporting Safety Defects (CanadaOnly)............................................................209
Fuses
Fuse Specification Chart.............................211
Changing a Fuse..........................................220
Maintenance
General Information....................................222
Opening and Closing the Hood..............222
Under Hood Overview - Hybrid ElectricVehicle (HEV)............................................223
Under Hood Overview - Plug-In HybridElectric Vehicle (PHEV).........................225
Engine Oil Dipstick......................................226
Engine Oil Check..........................................226
Oil Change Indicator Reset.......................227
Engine Coolant Check...............................228
Automatic Transmission FluidCheck............................................................232
Brake Fluid Check........................................232
Power Steering Fluid Check.....................232
Washer Fluid Check....................................232
Fuel Filter........................................................233
Changing the 12V Battery.........................233
Checking the Wiper Blades......................234
Changing the Wiper Blades.....................235
Adjusting the Headlamps.........................236
Removing a Headlamp..............................238
Changing a Bulb...........................................238
Bulb Specification Chart...........................242
Changing the Engine Air Filter................244
Vehicle Care
General Information....................................247
Cleaning Products.......................................247
Cleaning the Exterior..................................247
Waxing.............................................................248
Cleaning the Engine...................................249
Cleaning the Windows and WiperBlades..........................................................249
Cleaning the Interior...................................250
Cleaning the Instrument Panel andInstrument Cluster Lens.........................251
Cleaning Leather Seats.............................252
Repairing Minor Paint Damage...............252
Cleaning the Wheels..................................252
Vehicle Storage.............................................253
Body Styling Kits..........................................254
Wheels and Tires
Tire Sealant and Inflator Kit....................255
Tire Care...........................................................261
Using Summer Tires....................................275
Using Snow Chains.....................................276
Tire Pressure Monitoring System...........276
Technical Specifications..........................280
Capacities and Specific-ations
Engine Specifications................................282
Motorcraft Parts...........................................283
Vehicle Identification Number................284
Vehicle Certification Label.......................285
Transmission Code Designation............285
Capacities and Specifications...............286
Audio System
General Information...................................289
Audio Unit - Vehicles With: AM/FM/CD.................................................................290
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Table of Contents
Anti-Lock Braking System
If it lights when you are driving,this indicates a malfunction. Youwill continue to have normalbraking (without anti-lock braking system)unless the brake system warning lamp alsolights. Have the system checked by anauthorized dealer.
Battery
If it lights while driving, thisindicates a malfunction. Switchoff all unnecessary electricalequipment and have the system checkedby an authorized dealer immediately.
Blind Spot Monitor (If Equipped)
It illuminates when you switchthis feature off or in conjunctionwith a message. See Blind SpotInformation System (page 179). SeeInformation Messages (page 101).
Brake System
Lights when you engage theparking brake with the ignitionon.
If it lights when you are driving, check thatyou do not have the parking brakeengaged. If you do not have the parkingbrake engaged, this indicates low brakefluid level or a brake system malfunction.Have the system checked immediately byan authorized dealer.
WARNING
Driving your vehicle with the warninglamp on is dangerous. A significantdecrease in braking performancemay occur. It may take you longer to stopyour vehicle. Have your vehicle checked assoon as possible. Driving extendeddistances with the parking brake engagedcan cause brake failure and the risk ofpersonal injury.
Cruise Control (If Equipped)
Lights when you switch on thisfeature.
Direction Indicator
Lights when you switch on theleft or right direction indicator orhazard warning flasher. If theindicators stay on or flash faster, check fora burned out bulb. See Changing a Bulb(page 238).
Door Ajar
Displays when the ignition is onand any door is not completelyclosed.
EcoSelect
Lights when you switch on thisfeature. See EcoSelect (page139).
Engine and Motor CoolantTemperature
Lights when the engine or motorcoolant temperature is high.Stop the vehicle as soon aspossible, switch off the engine and let cool.
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Parking Lamps
Lights when you switch theparking lamps on.
Powertrain Fault
Lights when the system detectsa powertrain or high-voltagecharge system fault. If theindicator stays on or continues to come on,contact an authorized dealer as soon aspossible.
Note:If your vehicle detects certain faults,it will not allow you to operate theaccelerator pedal. If this happens, press thebrake pedal and release it. This will activatelimp home vehicle operation. In limp homevehicle operation, your vehicle willaccelerate in a controlled manner up to amaximum speed of 35 mph (56 km/h) ona flat surface. If you apply the brake pedalor move the transmission to neutral (N) youcan override your vehicle’s acceleration.
Ready to Drive
Lights after your switch yourvehicle on and it is ready to drive.A corresponding message maydisplay stating ready to drive.
Service Engine Soon
If the service engine soonindicator light stays on after youswitch on the engine, thisindicates that the On-Board Diagnosticssystem (OBD) has detected a malfunctionof the vehicle emissions control system.Refer to On-Board diagnostics (OBD) inthe Fuel and Refueling chapter for moreinformation about having your vehicleserviced. See Emission Control System(page 149).
If the light is blinking, engine misfire isoccurring which could damage yourcatalytic converter. Drive in a moderatefashion (avoid heavy acceleration anddeceleration) and have your vehicleserviced immediately.
WARNING
Under engine misfire conditions,excessive exhaust temperaturescould damage the catalyticconverter, the fuel system, interior floorcoverings or other vehicle components,possibly causing a fire. Have your vehiclechecked as soon as possible.
The service engine soon indicator lightswhen you first switch on the ignition priorto engine start to check the bulb and toindicate whether the vehicle is ready forInspection and Maintenance testing.
Normally, the service engine soon light willstay on until you switch on the engine, thenturn itself off if no malfunctions arepresent. However, if after 15 seconds theservice engine soon light blinks eight times,it means that the vehicle is not ready forInspection and Maintenance testing. SeeEmission Control System (page 149).
Stability Control
Lights when the system is active.If it remains on or does not lightwhen you switch the ignition on,this indicates a malfunction. During amalfunction, the system will turn off. Havethe system checked by an authorizeddealer immediately. See Using StabilityControl (page 167).
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2. Poor fuel quality or water in thefuel—the engine may misfire or runpoorly.
3. The fuel fill inlet may not have closedproperly. See Refueling (page 145).
4. Driving through deep water—theelectrical system may be wet.
You can correct these temporarymalfunctions by filling the fuel tank withgood quality fuel, properly closing the fuelfill inlet or letting the electrical system dryout. After three driving cycles without theseor any other temporary malfunctionspresent, the service engine soon indicatorshould stay off the next time you start theengine. A driving cycle consists of a coldengine startup followed by mixed city andhighway driving. No additional vehicleservice is required.
If the service engine soon indicator remainson, have your vehicle serviced at the firstavailable opportunity. Although somemalfunctions detected by the OBD-II maynot have symptoms that are apparent,continued driving with the service enginesoon indicator on can result in increasedemissions, lower fuel economy, reducedengine and transmission smoothness andlead to more costly repairs.
Readiness for Inspection andMaintenance (I/M) Testing
Some state and provincial and localgovernments may haveInspection/Maintenance (I/M) programsto inspect the emission control equipmenton your vehicle. Failure to pass thisinspection could prevent you from gettinga vehicle registration.
If the service engine soonindicator is on or the bulb doesnot work, your vehicle may needservice. See On-Board Diagnostics.
Your vehicle may not pass the I/M test ifthe service engine soon indicator is on ornot working properly (bulb is burned out),or if the OBD-II system has determinedthat some of the emission control systemshave not been properly checked. In thiscase, the vehicle is not ready for I/Mtesting.
If the vehicle’s engine or transmission hasjust been serviced, or the battery hasrecently run down or been replaced, theOBD-II system may indicate that thevehicle is not ready for I/M testing. Todetermine if the vehicle is ready for I/Mtesting, turn the ignition key to the onposition for 15 seconds without crankingthe engine. If the service engine soonindicator blinks eight times, it means thatthe vehicle is not ready for I/M testing; ifthe service engine soon indicator stays onsolid, it means that your vehicle is readyfor I/M testing.
The OBD-II system checks the emissioncontrol system during normal driving. Acomplete check may take several days.
If the vehicle is not ready for I/M testing,you can perform the following driving cycleconsisting of mixed city and highwaydriving:
1. 15 minutes of steady driving on anexpressway or highway followed by 20minutes of stop-and-go driving with atleast four 30-second idle periods.
2. Allow your vehicle to sit for at leasteight hours with the ignition off. Then,start the vehicle and complete theabove driving cycle. The vehicle mustwarm up to its normal operatingtemperature. Once started, do not turnoff the vehicle until the above drivingcycle is complete.
If the vehicle is still not ready for I/Mtesting, you need to repeat the abovedriving cycle.
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Fuel and Refueling
8 feet (2.4 meters)A
Center height of lamp to groundB
25 feet (7.6 meters)C
Horizontal reference lineD
1. Park the vehicle directly in front of awall or screen on a level surface,approximately 25 feet (7.6 meters)away.
Note:To see a clearer light pattern foradjusting, you may want to block the lightfrom one headlamp while adjusting theother.
2. Measure the height of the headlampbulb center from the ground and markan 8 foot (2.4 meter) horizontalreference line on the vertical wall orscreen at this height.
3. Turn on the low beam headlamps toilluminate the wall or screen and openthe hood.
4. On the wall or screen you will observea flat zone of high intensity lightlocated at the top of the right handportion of the beam pattern. If the topedge of the high intensity light zone isnot at the horizontal reference line, theheadlamp will need to be adjusted.
5. Locate the vertical adjuster on eachheadlamp. Using a Phillips #2screwdriver, turn the adjuster eitherclockwise or counterclockwise in orderto aim the headlamp. The horizontaledge of the brighter light should touchthe horizontal reference line.
6.Close the hood and turn off the lamps.
Horizontal Aim Adjustment
Horizontal aim is not required for thisvehicle and is non-adjustable.
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REMOVING A HEADLAMP
1.Switch all of the lamps and the ignitionoff.
2. Remove the screws that secure thelamp assembly.
3. Pull the headlamp toward the front ofyour vehicle to disengage it from itslocating points and then lift theheadlamp up.
4. Disconnect the electrical connector.
CHANGING A BULB
Replacing Headlamp Bulbs
WARNING
Handle a halogen headlamp bulbcarefully and keep out of children’sreach. Grasp the bulb by only itsplastic base and do not touch the glass.The oil from your hand could cause thebulb to break the next time the headlampsare operated.
Note:If the bulb is accidentally touched, itshould be cleaned with rubbing alcoholbefore being used.
Locating the headlamp bulbs:
Direction indicator lamp.A
Low beam headlamp.B
High beam headlamp.C
Replacing the High Beam HeadlampBulb:
1. Remove the headlamp assembly.
2. Remove service cap.
3. Disconnect the electrical connector.
4. Remove bulb from the headlampassembly by turning itcounterclockwise, then pull it straightout.
Replacing the Low Beam HeadlampBulb:
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1. Remove the headlamp assembly.
2. Remove service cap.
3. Disconnect the electrical connector.
4. Remove bulb from the headlampassembly by turning itcounterclockwise, then pull it straightout.
Install the new bulbs in reverse order.
Replacing Side Marker Bulbs:
1. Remove the headlamp assembly.
2. Remove service cap.
3. Remove the bulb holder.
4. Remove bulb from the headlampassembly.
Install the new bulb in reverse order.
Replacing Fog, Park and DirectionIndicator Bulbs
Note:You cannot separate the fog lampbulb from the bulb holder.
1. Remove the fog lamp cover.
2. Remove the 2 screws.
3. Remove the lamp.
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4. Disconnect the electrical connector.
5.Turn the bulb holder counterclockwiseand remove it.
6. Install the new bulb in reverse order.
Replacing Tail, Brake and DirectionIndicator Bulbs
1. Make sure the headlamp control is inthe off position.
2. Open the liftgate.
3. Remove the trim panel cover.
4. Disconnect the electrical connector.
5. Remove the wing nut.
6. Gently pull the lamp assembly awayfrom the vehicle.
7. Remove the bulb holder.
8. Gently press the bulb into the bulbholder, then turn the bulbcounterclockwise and remove the bulb.(A) Taillamp and brake lamp. (B)Direction indicator lamp.
Install the new bulb in reverse order.
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