2017 Citroen GRAND C4 PICASSO Table

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Audio and Telematics
Connecting Apple ® Connecting Apple ® Connecting Apple players ® players ®
Connect the Apple ® player to the USB port ® player to the USB port ®
using a suitable cable (not supplied). Play starts automatically.
Control is via the audio system.
The classifications available are those of the portable device connected (artists / albums / genres / playlists / audiobooks / podcasts). The default classification used is by artist. To modify the classification used, return to the first level of the menu then select the desired classification (playlists for example) and confirm to go down through the menu to the desired track.
The version of software in the audio system may not be compatible with the generation of your Apple ® player. ® player. ®
The audio equipment will only play audio files with ".wma, .aac, .flac, .ogg and .mp3" file extensions and with a bit rate of between 32 Kbps and 320 Kbps. It also supports VBR (Variable Bit Rate) mode. No other type of file (.mp4, ...) can be played. ".wma" files must be of the standard wma 9 type. The sampling rates supported are 32, 44 and 48 KHz.
In order to be able to play a burned CDR or CDRW, when burning it is preferable to select
standards ISO 9660 level 1, 2 or Joliet. If the disc is burned in another format, it may not be played correctly. It is recommended that the same burning standard is always used on an individual disc, with as low a speed as possible (4x maximum) for the best sound quality. In the particular case of a multi-session CD, the Joliet standard is recommended.
It is advisable to restrict file names to 20 characters, without using of special characters (e.g.: " " ? ; ù) to avoid any playing and displaying problems.
Information and advice
Use only USB memory sticks formatted FAT 32 (file allocation table).
The system supports USB mass storage devices, BlackBerry ® devices ® devices ®
or Apple ® players via USB ports. The ® players via USB ports. The ®
adaptor cable is not supplied.
Control of the peripheral device is with the audio system controls. Other peripherals, not recognised on connection, must be connected to the auxiliary socket using a Jack cable (not supplied) or via Bluetooth streaming, depending on compatibility.
It is recommended that the original USB cable for the portable device is used.
To protect the system, do not use a USB hub.

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Audio and Telematics
The following table groups together the answers to the most frequently asked questions concerning your audio system.
QUESTIONANSWERSOLUTION
The route calculation is not successful. The route settings may conflict with the current location (exclusion of toll roads on a toll motor way). Check the route settings in the "Navigation" menu.
The POIs do not appear. The POIs have not been selected. Select the POIs in the list of POIs.
The audible warning of "Danger areas" does not work.
The audible warning is not active. Activate audible warnings (without the possibility of adjusting the volume) in the "Navigation" menu.
The system does not suggest a detour around an incident on the route.
The guidance criteria do not take account of TMC messages. Select setting for the "Traffic info" function in the list of route settings (Without, Manual or Automatic).
I receive a "Danger area" alert which is not on my route.
Other than guidance, the system announces all "Danger areas" positioned in a cone located in front of the vehicle. It may provide an alert for "Danger areas" located on nearby or parallel roads.
Zoom in on the map to view the exact position of the "Danger area". Select "On the route" to no longer receive alerts other than navigation instructions or to reduce the time for the announcement.
Frequently asked questions
Navigation

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Audio and Telematics
Media
QUESTIONANSWERSOLUTION
Playback of my USB memory stick starts only after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may greatly slow down access to reading the memory stick (multiplication by 10 of the catalogue time).
Delete the files supplied with the memory stick and limit the number of sub-folders in the file structure on the memory stick.
The CD is ejected automatically or is not played by the player.
The CD is inserted upside down, is unplayable, does not contain any audio data or contains an audio format which the player does not recognise. Check that the CD is inserted in the player the right way up. Check the condition of the CD: the CD cannot be played if it is too badly damaged. Check the content in the case of a recorded CD: refer to the advice in the "AUDIO" section. The audio system's CD player does not play DVDs. Some recorded CDs will not be played by the audio system because they are not of adequate quality.
The CD has been recorded in a format that is not compatible with the player (udf, ...).
The CD is protected by an anti-pirating protection system which is not recognised by the audio system.
There is a long waiting period following the insertion of a CD or connection of a USB memory stick.
When a new medium is inserted, the system reads a certain amount of data (directory, title, artist, etc.). This may take from a few seconds to a few minutes.
This phenomenon is normal.
The CD player sound is p o o r. The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable conditions.
The audio equipment settings (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selecting an ambience.

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Audio and Telematics
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Media
USB port Selecting the source
Press the " SOURCES " button.
Press Radio Media to display the primary page.
The system builds playlists (in temporary memory), an operation which can take from a few seconds to several minutes at the first connection. Reduce the number of non-music files and the number of folders to reduce the waiting time. The playlists are updated every time the ignition is switched off or connection of a USB memory stick. The lists are memorised: if they are not modified, the subsequent loading time will be shorter.
Insert the USB memory stick in the USB port or connect the USB device to the USB port using a suitable cable (not supplied).
Auxiliary socket (AUX)
First adjust the volume of your portable device (to a high level). Then adjust the volume of your audio system. Display and management of the controls are via the portable device.
This source is only available if "Auxiliary input" has been checked in the audio settings.
Connect the portable device (MP3 player…) to the auxiliary Jack socket using an audio cable (not supplied).
Choose the source.
Bluetooth Streaming ®Bluetooth Streaming ®Bluetooth Streaming
Streaming allows you to listen to music from your telephone.
The Bluetooth profile must be activated. First adjust the volume on your portable device (to a high level). Then adjust the volume of your system.
If play does not start automatically, it may be necessary to start the audio playback from the smartphone. Control is from the portable device or by using the system's touch buttons.
Once connected in Streaming mode, the smartphone is considered to be a media source.
To protect the system, do not use a USB hub.

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Audio and Telematics
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Connecting Apple ®Connecting Apple ®Connecting Apple players ® players ®
Connect the Apple ® player to the USB port ® player to the USB port ®
using a suitable cable (not supplied). Play starts automatically.
Control is via the audio system.
The classifications available are those of the portable device connected (artists / albums / genres / playlists / audiobooks / podcasts), you can also use a classification structured in the form of a library. The default classification used is by artist. To modify the classification used, return to the first level of the menu then select the desired classification (playlists for example) and confirm to go down through the menu to the desired track.
The version of software in the audio system may not be compatible with the generation of your Apple ® player. ® player. ®
The audio equipment will only play audio files with ".wav, .wma, .aac, .ogg and .mp3" file extensions and with a bit rate of between 32 Kbps and 320 Kbps. It also supports VBR (Variable Bit Rate) mode. No other type of file (.mp4, ...) can be played. ".wma" files must be of the standard wma 9 type. The sampling rates supported are 11, 22, 44 and 48 KHz.
It is advisable to restrict file names to 20 characters, without using of special characters (e.g.: " " ? ; ù) to avoid any playing and displaying problems.
In order to be able to play a burned CDR or CDRW, select standards ISO 9660 level 1, 2 or Joliet if possible when burning the CD. If the disc is burned in another format, it may not be played correctly. It is recommended that the same burning standard is always used on an individual disc, with the lowest speed possible (4x maximum) for the best acoustic quality. In the particular case of a multi-session CD, the Joliet standard is recommended.
Information and advice
Use only USB memory sticks formatted FAT 32 (file allocation table).
The system supports USB Mass Storage devices, BlackBerry ® devices ® devices ®
or Apple ® players via USB ports. The ® players via USB ports. The ®
adaptor cable is not supplied.
Control of the peripheral device is with the audio system controls. Other peripherals, not recognised on connection, must be connected to the auxiliary socket using a Jack cable (not supplied) or via Bluetooth streaming, depending on compatibility. It is recommended that the original USB cable for the portable device is used.
To protect the system, do not use a USB hub.

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Audio and Telematics
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Radio
QUESTIONANSWERSOLUTION
The quality of reception of the radio station listened to gradually deteriorates or the stored stations do not function (no sound, 87.5 Mhz is displayed...).
The vehicle is too far from the transmitter used by the station listened to or there is no transmitter in the geographical area through which the vehicle is travelling.
Activate the "RDS" function by means of the upper band to enable the system to check whether there is a more power ful transmitter in the geographical area.
The environment (hills, buildings, tunnels, basement car parks...) block reception, including in RDS mode. This phenomenon is normal and does not indicate a fault with the audio system.
The aerial is absent or has been damaged (for example when going through a car wash or into an underground car park). Have the aerial checked by a franchised dealer.
I cannot find some radio stations in the list of stations received.
The station is not received or its name has changed in the list. Press the round arrow on the "List" tab of the "Radio" page.
Some radio stations send other information in place of their name (the title of the song for example). The system interprets this information as the name of the station. The name of the radio station changes.
Frequently asked questions
The following table groups together the answers to the most frequently asked questions concerning your audio system.

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Audio and Telematics
Media
USB port
This unit consists of a USB port and an auxiliary Jack socket, depending on version.
Insert a USB memory stick into the USB port or connect a USB peripheral device to the USB port using a suitable cable (not supplied). The system changes automatically to "USB" source. The system creates playlists (temporary memory), which can take from a few seconds to several minutes on the first connection. Reducing the number of non-music files and the number of folders reduces this waiting time. Playlists are updated every time a new USB memory stick is connected.
Press this button to display the
contextual menu for the Media function.
Press this button to select the play mode.
Press this button to confirm.
Play mode
The play modes available are: - Normal : the tracks are played in order, depending on the classification of the selected files. - Random : the tracks in an album or folder are played in a random order. - Random on all media : all of the tracks saved in the media are played in random o r d e r. - Repeat : the tracks played are only those from the current album or folder.
The choice made is displayed at the top of the screen.
While connected by USB, the portable device may be charged automatically.
To protect the system, do not use a USB hub.
Any additional equipment connected to the system must conform to the standard of the product or standard IEC 60950 -1.

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Audio and Telematics
Jack auxiliary (AUX) socket
Connect the portable device (MP3 player, …) to the auxiliary Jack socket using an audio cable (not supplied).
Press the SOURCE button several times in succession and select " AUX ".
First adjust the volume on your portable device (to a high level). Then adjust the volume on your audio system. Operation of controls is via the portable device.
Do not connect a device to both the Jack auxiliary socket and the USB port at the same time.
CD player
Insert circular compact discs only. Some anti-pirating systems, on original discs or CDs copied using a personal recorder, may cause faults which are no reflection on the quality of the vehicle's player. Insert a CD in the player, play begins automatically.
To play a disc which has already been inserted, press the SOURCEbutton several times in succession and select CD.
Press one of the buttons to select a track on the CD.
Press the LIST button to display the list of tracks on the CD.
Press and hold one of the buttons for fast for ward or fast back.
Playing an MP3 compilation
Insert an MP3 CD compilation in the player. The audio equipment searches for all of the music tracks, which may take anything between a few seconds and several tens of seconds, before play begins.
On a single disc, the CD player can read up to 255 MP3 files spread over 8 folder levels. However, it is advisable to keep to a limit of two levels to reduce the access time before the CD is played. While the CD is being played, the folder structure is not followed. All of the files are displayed on a single
level.
External CD players connected via the USB port are not recognised by the system. Any additional equipment connected to the system must conform to the standard of the product or standard IEC 60950 -1.