2017 Citroen C3 Owner's Manual

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Lost keys, remote control, electronic key
Visit a CITROËN dealer with the vehicle's registration certificate, your personal identification documents and if possible, the label bearing the
key code.
The CITROËN dealer will be able to retrieve the key code and the transponder code required to order a new key.
Remote control
The high frequency remote control is a sensitive system; do not operate it while it is in your pocket as there is a possibility that it may unlock the
vehicle, without you being aware of it.
Do not repeatedly press the buttons of your remote control out of range and out of sight of your vehicle. You run the risk of stopping it from
working and the remote control would have to be reinitialised.
The remote control does not operate when the key is in the ignition, even when the ignition is switched off.
Locking the vehicle
Driving with the doors locked may make access to the passenger compartment by the emergency services more difficult in an emergency.
As a safety precaution (with children on board), remove the key from the ignition or take the electronic key when you leave the vehicle, even for
a short time.
Electrical interference
The Keyless Entry and Starting electronic key may not operate if close to certain electronic devices: telephone, laptop computer, strong
magnetic fields, ...
Anti-theft protection
Do not make any modifications to the electronic engine immobiliser system; this could cause malfunctions.
For vehicles with an ignition switch, do not forget to remove the key and turn the steering to engage the steering lock.
When purchasing a second-hand vehicle
Have the key codes memorised by a CITROËN dealer, to ensure that the keys in your possession are the only ones which can start the vehicle.
Do not throw the remote control batteries away, they contain metals which are harmful to the environment.
Take them to an approved collection point.
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Back-up procedures
Total unlocking / locking of the vehicle with the key
UnlockingNormal locking
If the alarm is activated, the siren
sounds on opening the door; switch on
the ignition to stop it. If your vehicle is fitted with an alarm,
this function will not be activated when
locking with the key.
These procedures should be used in the
following cases:
-

r

emote control battery flat,
-

r

emote control fault,
-

v

ehicle in an area subject to strong
electromagnetic interference.
In the first case, you can also replace the
remote control battery.
Refer to the corresponding section.
In the second case, you can also reinitialise the
remote control.
Refer to the corresponding section.
F
I
nsert the key in the door lock barrel.
F
T
urn the key towards the rear of the
vehicle.
For versions without alarm, the locking is
confirmed by flashing of the direction indicators
for a few seconds.
F

I

nsert the key in the door lock barrel.
F

T

urn the key towards the front of the
vehicle.
For versions without alarm, the unlocking is
confirmed by flashing of the direction indicators
for a few seconds.
Access

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Deadlocking
Without central locking
These procedures should be used in the
following cases:
-
c
entral locking fault,
-

b
attery disconnected or discharged.
Driver's door
F Turn the key towards the rear of the vehicle to lock it, or towards the front to unlock it.
F

I

nsert the key in the door lock barrel.
F

T

urn the key towards the rear of the vehicle
to lock it.
F

W

ithin five seconds, turn the key towards
the rear of the vehicle again to deadlock it.
For versions without alarm, at the second
manoeuvre the deadlocking is confirmed
by flashing of the direction indicators for a
few

seconds.
Passenger doors
Unlocking a door
F P ull the interior opening control for the
d o o r. Locking
F

O
pen the doors.
F
F
or the rear doors, check that the child lock
is not on.
Refer to the corresponding section.
F

R
emove the black cap on the edge of the
door, using the key.
F

W
ithout forcing, insert the key into the
aperture; then, without turning it, move the
latch sideways towards the inside of the
d o o r.
F

R
emove the key and refit the black cap.
F

C
lose the doors and check from the
outside that the vehicle is locked.
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Changing the battery
A message appears in the instrument panel screen when replacement of the battery is needed.
Version without Keyless Entr y and
Starting
Batter y type: CR1620 / 3 volts.
F
U
nclip the cover using a small screwdriver
at the cut-out.
F

L
ift off the cover.
F

R
emove the discharged battery from its
housing. Version with Keyless Entr y and
Starting
Batter y type: CR2032 / 3 volts.
The remote control must be reinitialised after
replacing the battery.
For more information on reinitialising the
remote control, refer to the corresponding
section. F

F
it the new battery into its housing
observing the polarity.
F

C
lip the cover onto the casing.
Access

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Reinitialising the remote control
Following replacement of the battery or in the event of a remote control fault, it may be necessary to reinitialise the remote control.
F
S
witch off the ignition.
F

T
urn the key to position 2 ( ignition on).
F

P
ress the closed padlock button for a few
seconds.
F

S
witch off the ignition and remove the key
from the switch.
The remote control is now fully operational
again. F

P
lace the electronic key against the back-
up reader on the steering column and hold
it there until the ignition is switched on. F

I
f your vehicle has a manual gearbox, place
the gear lever in neutral then fully depress
the clutch pedal.
F

I
f your vehicle has an automatic gearbox,
select position P then press the brake
pedal firmly.
Version without Keyless
Entry and Starting Version with Keyless Entry and
Starting
F Switch on the ignition by pressing
the "START/STOP" button.
The electronic key is now fully operational
again.
If the fault persists after reinitialisation, contact
a CITROËN dealer or a qualified workshop
without delay.
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Doors
From outside
F After unlocking the vehicle or with the electronic key of the Keyless Entry and
Starting system in the recognition zone,
pull the door handle.
Opening
From inside
F Pull the interior control lever of a front door; this unlocks the vehicle completely. When a door is not closed correctly:
Closing
- with the engine running or the
vehicle moving (speed below
6 mph (10 km/h)), this warning
lamp comes on, accompanied
by an alert message for a
few
seconds.
-

w

ith the vehicle moving (speed above
6

mph (10 km/h)), in addition to the warning
lamp and alert message, there is an
audible signal for a few seconds.
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Boot
F With the vehicle unlocked or with the Keyless Entry and Starting electronic key
in the recognition zone, press the tailgate
central control.
F

Ra
ise the tailgate.
Closing
F Lower the tailgate using one of the interior grab handles.
If the tailgate is not closed correctly:
-

w
hen the engine is running ,
this warning lamp comes on,
accompanied by a message for a
few seconds,
Back-up release
To manually unlock the boot in the event of a
battery or central locking failure.
Unlocking
F Fold back the rear seats to gain access to the lock from inside the boot.
F

I
nsert a small screwdriver into hole A of the
lock to unlock the tailgate.
F

M
ove the latch to the left.
Locking after closing
If the fault persists after closing again, the boot
will remain locked.
Opening
- when the vehicle is moving (speed above 6 mph (10 km/h)), this warning lamp comes
on, accompanied by an audible signal and
a message for a few seconds.
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Central locking
This function allows the doors and boot to be locked or unlocked simultaneously from inside the vehicle.
Locking
F Press this button to lock the vehicle.
The red indicator lamp in the button comes on.
Unlocking
F Press this button again to unlock the vehicle.
The red indicator lamp in the button goes off.
If one of the doors is open, the central
locking from the inside does not take
place.
When locking / deadlocking
from the outside
When the vehicle is locked or
deadlocked from the outside, the red
indicator lamp flashes and the button is
inactive.
F
A
fter normal locking, pull one of the
interior door levers to unlock the
vehicle.
F

A
fter deadlocking, it is necessary
to use the remote control, Keyless
Entry and Starting or the integral
key to unlock the vehicle.
Manual mode Automatic mode
This is the automatic central locking of the
vehicle when driving, also called anti-intrusion
s e c u r i t y.
For more information on Anti-intrusion
security, refer to the corresponding section.
Access