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WARNING!
Fast spinning tires can be dangerous. Forces generated by
excessive wheel speeds may cause damage, or even fail-
ure, of the axle and tires. A tire could explode and injure
someone. Do not spin your vehicle’s wheels faster than
30 mph (48 km/h) or for longer than 30 seconds continu-
ously without stopping when you are stuck and do not let
anyone near a spinning wheel, no matter what the speed.
CAUTION!
•When “rocking” a stuck vehicle by shifting between
DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may result.
• Spinning the wheels too fast may lead to transmis-
sion overheating and failure. It can also damage the
tires. Do not spin the wheels above 30 mph (48 km/h)
while in gear (no transmission shifting occurring).
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
Towing Condition Wheel OFF The Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow FrontOK
Rear NOT ALLOWED
Flatbed ALLBEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other equip-
ment designed for this purpose, following equipment manu-
facturer ’s instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main structural members of the vehicle, not to bumpers or associated brackets.
State and local laws regarding vehicles under tow must be
observed.
7
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NOTE:
•You must ensure that the Auto Park Brake feature is
disabled before towing this vehicle (if rear wheels are on
the ground), to avoid inadvertent Electric Park Brake
engagement. The Auto Park Brake feature is enabled or
disabled via the customer programmable features in the
Uconnect Settings.
• Vehicles with a discharged battery or total electrical
failure when the electric parking brake (EPB) is engaged,
will need a wheel dolly or jack to raise the rear wheels
off the ground when moving the vehicle onto a flatbed.
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, this vehicle must
towed with the front wheels OFF the ground (using a
towing dolly, or wheel lift equipment with the front wheels
raised).
NOTE: Ensure that the Electric Park Brake is released, and
remains released, while being towed.CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Damage
from improper towing is not covered under the New
Vehicle Limited Warranty.
Vehicle Recovery Tow Points
Your vehicle is equipped with Vehicle Recovery Points that
can be used to recover a disabled vehicle, located on the
underbody of the vehicle.
NOTE:
• Ensure that the towing service tow hooks are properly
seated and secured in the attachment points.
• This recovery tow feature should be used by a trained
professional only.
• Use approved receptacle location to free the disabled
vehicle from its environment.
424 IN CASE OF EMERGENCY
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CAUTION!
Recovery feature:
•Is to be used by a professional ONLY.
• Is used only to provide recovery of the vehicle.
• Is NOT to be used to recover secondary vehicle.
• Is NOT to be used for transporting the vehicle over
the road, i.e. “Flat Towing”.
Recovery load should:
• Be applied at constant speed.
(Continued)
CAUTION! (Continued)
•Be applied parallel to the center line of the length of
the vehicle.
• Not be an abrupt acceleration.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
NOTE: The Safehold feature will engage the Electric Park
Brake whenever the driver’s door is opened (if the ignition
is ON, transmission is not in PARK, and brake pedal is
released). If you are towing this vehicle with the ignition in
the ON/RUN mode, you must manually disable the Elec-
tric Park Brake each time the driver’s door is opened, by
pressing the brake pedal and then releasing the EPB.
Front Recovery Points
7
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CAUTION!
•Do not use sling-type equipment when towing. Ve-
hicle damage may occur.
• When securing the vehicle to a flatbed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
• Ensure that the Electric Park Brake is released, and
remains released, while being towed.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Enhanced Accident Re-
sponse System (EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder
(EDR). The main purpose of an EDR is to record data that
will assist in understanding how a vehicle’s systems per-
formed under certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Event Data Recorder (EDR).
426 IN CASE OF EMERGENCY
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SERVICING AND MAINTENANCE
CONTENTS
SCHEDULED SERVICING .................429
▫ Maintenance Plan ...................... .430
▫ Heavy Duty Use Of The Vehicle ............432
ENGINE COMPARTMENT — HYBRID ........433
▫ Checking Oil Level .....................434
▫ Adding Washer Fluid ...................434
▫ Maintenance-Free Battery .................435
DEALER SERVICE ...................... .436
▫ Engine Oil .......................... .436
▫ Engine Oil Filter ...................... .438
▫ Engine Air Cleaner Filter .................438
▫ Accessory Drive Belt Inspection ............439
▫ Air Conditioner Maintenance ..............440
▫ Body Lubrication ..................... .441▫
Windshield Wiper Blades .................441
▫ Exhaust System ....................... .446
▫ Cooling System ....................... .447
▫ Brake System ........................ .453
▫ Automatic Transmission ..................454
RAISING THE VEHICLE ..................455
TIRES ............................... .455
▫ Tire Safety Information ..................455
▫ Tires — General Information ..............463
▫ Tire Types ........................... .469
▫ Spare Tires — If Equipped ................470
▫ Wheel And Wheel Trim Care ..............472
▫ T
ire Chains (Traction Devices) .............474
▫ Tire Rotation Recommendations ............475
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DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ..................475
▫ Treadwear ........................... .476
▫ Traction Grades ....................... .476
▫ Temperature Grades .....................476
STORING THE VEHICLE ..................477
BODYWORK .......................... .478
▫ Protection From Atmospheric Agents ........478▫
Body And Underbody Maintenance ..........478
▫ Preserving The Bodywork .................479
INTERIORS ........................... .480
▫ Seats And Fabric Parts ...................480
▫ Plastic And Coated Parts ..................481
▫ Leather Parts ......................... .481
▫ Glass Surfaces ........................ .482
428 SERVICING AND MAINTENANCE
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SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that service
is required for your vehicle. Operating conditions such as
frequent short-trips, or extremely hot or cold ambient
temperatures will influence when the “Oil Change Re-
quired” message is displayed. Severe Operating Condi-
tions can cause the change oil message to illuminate as
early as 3,500 miles (5,600 km) since last reset. Have your
vehicle serviced as soon as possible, within the next
500 miles (805 km).
NOTE:Even though the vehicle may not have been driven,
both the fuel in the tank and oil in the engine will still
degrade over time. Additionally, there will be a notification
to the driver if the engine is being run to maintain the oil
and fuel systems.
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
your authorized dealer, the message can be reset by referring to “Vehicle Info” in “Instrument Cluster Display”
in “Getting To Know Your Instrument Panel”.
NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), twelve months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Once A Month Or Before A Long Trip:
• Check engine oil level.
• Check windshield washer fluid level.
• Check tire pressure and look for unusual wear or
damage. Rotate tires at the first sign of irregular wear,
even if it occurs before the oil indicator system turns on.
• Check the fluid levels of the coolant reservoir and brake
master cylinder, fill as needed.
• Check function of all interior and exterior lights.
Required Maintenance Intervals
Refer to the maintenance schedules on the following page
for the required maintenance intervals.
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SERVICING AND MAINTENANCE 429
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At Every Oil Change Interval As Indicated By OilChange Indicator System:
•Change oil and filter
• Rotate the tires. Rotate at the first sign of irregular
wear, even if it occurs before the oil indicator
system turns on.
• Inspect battery and clean and tighten terminals as
required
• Inspect brake pads, shoes, rotors, drums, hoses and
park brake
At Every Oil Change Interval As Indicated By Oil
Change Indicator System:
•Inspect vehicle cooling system protection and hoses
• Inspect exhaust system
• Inspect engine air cleaner if using in dusty or
off-road conditions
Maintenance Plan
Mileage:20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV joints. X X X X X X X
Inspect front suspension, boot seals, tie rod ends,
and replace if necessary. XXX X X X X
Inspect the brake linings, parking brake function. X X X X X X X
430 SERVICING AND MAINTENANCE