2017 CHEVROLET SS Owners Manual

Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
360 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and thetype of services performed in the boxes provided. Retain all maintenance receipts.
DateOdometerReadingServiced By Services Performed

Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
Technical Data 361
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . 361Service Parts IdentificationLabel . . . . . . . . . . . . . . . . . . . . . . . . 361
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . . 362Engine Drive Belt Routing . . . . 363
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the frontcorner of the instrument panel, onthe driver side of the vehicle. It canbe seen through the windshield fromoutside. The Vehicle IdentificationNumber (VIN) also appears on theVehicle Certification and ServiceParts labels and certificates of titleand registration.
Engine Identification
The eighth character in the VIN isthe engine code. This codeidentifies the vehicle's engine,specifications, and replacementparts. See“Engine Specifications”underCapacities and Specifications0362for the vehicle's engine code.
Service Parts
Identification Label
This label, on the rear load floor,behind the spare tire tub, has thefollowing information:
.Vehicle IdentificationNumber (VIN).
.Model designation.
.Paint information.
.Production options and specialequipment.
Do not remove this label from thevehicle.

Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
362 Technical Data
Vehicle Data
Capacities and Specifications
The following approximate capacities are given in English and metric conversions. SeeRecommended Fluids andLubricants0358.
ApplicationCapacities
Metric English
Air Conditioning Refrigerant For the air conditioning system refrigerant chargetype and amount, see the refrigerant label underthe hood. See your dealer for more information.
Engine Cooling System 10.5 L 11.0 qt
Engine Oil with Filter 7.6 L 8.0 qt
Fuel Tank 71 L 19 gal
Rear Axle Fluid 1.25 L 1.3 qt
Transmission Fluid (Pan Removal and Filter Replacement) 6.3 L 6.7 qt
Wheel Nut Torque 190Y140 lb ft
All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in thismanual. Recheck fluid level after filling.

Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
Technical Data 363
Engine Specifications
EngineVIN CodeTr a n s m i s s i o nSpark Plug Gap
6.2L V8 (LS3)WAutomaticManual0.95–1.10 mm (0.037–0.043 in)
Engine Drive Belt Routing

Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
364 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 364Customer AssistanceOffices . . . . . . . . . . . . . . . . . . . . . . 366Customer Assistance for TextTe l e p h o n e ( T T Y ) U s e r s . . . . . 3 6 7Online Owner Center . . . . . . . . . 367GM Mobility ReimbursementProgram . . . . . . . . . . . . . . . . . . . . 368Roadside AssistanceProgram . . . . . . . . . . . . . . . . . . . . 368Scheduling ServiceAppointments . . . . . . . . . . . . . . . 370Courtesy TransportationProgram . . . . . . . . . . . . . . . . . . . . 370Collision Damage Repair . . . . . 371Service Publications OrderingInformation . . . . . . . . . . . . . . . . . . 373Radio FrequencyStatement . . . . . . . . . . . . . . . . . . . 374
Reporting Safety Defects
Reporting Safety Defects tothe United StatesGovernment . . . . . . . . . . . . . . . . . 374
Reporting Safety Defects tothe CanadianGovernment . . . . . . . . . . . . . . . . . 375Reporting Safety Defects toGeneral Motors . . . . . . . . . . . . . 375
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 375Event Data Recorders . . . . . . . . 376OnStar®...................... 376Infotainment System . . . . . . . . . . 377
Customer Information
Customer Satisfaction
Procedure
Yo u r s a t i s f a c t i o n a n d g o o d w i l l a r eimportant to your dealer and toChevrolet. Normally, any concernswith the sales transaction or theoperation of the vehicle will beresolved by your dealer's sales orservice departments. Sometimes,however, despite the best intentionsof all concerned, misunderstandingscan occur. If your concern has notbeen resolved to your satisfaction,the following steps should be taken:
STEP ONE :Discuss your concernwith a member of dealershipmanagement. Normally, concernscan be quickly resolved at that level.If the matter has already beenreviewed with the sales, service,or parts manager, contact the ownerof your dealership or the generalmanager.
STEP TWO :If after contacting amember of dealership management,it appears your concern cannot be

Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
Customer Information 365
resolved by your dealership withoutfurther help, in the U.S., call theChevrolet Customer AssistanceCenter at 1-800-222-1020. InCanada, call General Motors ofCanada Customer Care Centre at1-800-263-3777 (English),or 1-800-263-7854 (French).
We encourage you to call thetoll-free number in order to give yourinquiry prompt attention. Have thefollowing information available togive the Customer Assistancerepresentative:
.Vehicle IdentificationNumber (VIN). This is availablefrom the vehicle registration ortitle, or the plate at the top left ofthe instrument panel and visiblethrough the windshield.
.Dealership name and location.
.Vehicle delivery date andpresent mileage.
When contacting Chevrolet,remember that your concern willlikely be resolved at a dealer'sfacility. That is why we suggestfollowing Step One first.
STEP THREE—U.S. Owners :Both General Motors and yourdealer are committed to makingsure you are completely satisfiedwith your new vehicle. However,if you continue to remain unsatisfiedafter following the procedureoutlined in Steps One and Two, youcan file with the Better BusinessBureau (BBB) Auto Line®Programto enforce your rights.
The BBB Auto Line Program is anout-of-court program administeredby the Council of Better BusinessBureaus to settle automotivedisputes regarding vehicle repairs orthe interpretation of the New VehicleLimited Warranty. Although you maybe required to resort to this informaldispute resolution program prior tofiling a court action, use of theprogram is free of charge and yourcase will generally be heard within40 days. If you do not agree with thedecision given in your case, youmay reject it and proceed with anyother venue for relief availableto you.
Yo u m a y c o n t a c t t h e B B B A u t o L i n eProgram using the toll-freetelephone number or write them atthe following address:
BBB Auto Line ProgramCouncil of Better Business Bureaus,Inc.3033 Wilson BoulevardSuite 600Arlington, VA 22201
Te l e p h o n e : 1 - 8 0 0 - 9 5 5 - 5 1 0 0http://www.bbb.org/council/programs-services/dispute-handling-and-resolution/bbb-auto-line
This program is available in all50 states and the District ofColumbia. Eligibility is limited byvehicle age, mileage, and otherfactors. General Motors reservesthe right to change eligibilitylimitations and/or discontinue itsparticipation in this program.
STEP THREE—CanadianOwners :In the event that you donot feel your concerns have beenaddressed after following theprocedure outlined in Steps Oneand Two, General Motors of Canada

Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
366 Customer Information
Company wants you to be aware ofits participation in a no-chargeMediation/Arbitration Program.General Motors of CanadaCompany has committed to bindingarbitration of owner disputesinvolving factory-related vehicleservice claims. The programprovides for the review of the factsinvolved by an impartial third partyarbiter, and may include an informalhearing before the arbiter. Theprogram is designed so that theentire dispute settlement process,from the time you file your complaintto the final decision, should becompleted in about 70 days. Webelieve our impartial program offersadvantages over courts in mostjurisdictions because it is informal,quick, and free of charge.
For further information concerningeligibility in the Canadian MotorVehicle Arbitration Plan (CAMVAP),call toll-free 1-800-207-0685, or callthe General Motors Customer CareCentre, 1-800-263-3777 (English),1-800-263-7854 (French),or write to:
The Mediation/Arbitration Programc/o Customer Care CentreGeneral Motors of CanadaCompanyMail Code: CA1-163-0051908 Colonel Sam DriveOshawa, Ontario L1H 8P7
Yo u r i n q u i r y s h o u l d b e a c c o m p a n i e dby the Vehicle IdentificationNumber (VIN).
Customer Assistance
Offices
Chevrolet encourages customers tocall the toll-free number forassistance. However, if a customerwishes to write or e-mail Chevrolet,the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor DivisionChevrolet Customer AssistanceCenterP. O . B o x 3 3 1 7 0Detroit, MI 48232-5170www.Chevrolet.com
1-800-222-10201-800-833-2438 (For TextTe l e p h o n e D e v i c e s ( T T Y s ) )Roadside Assistance:1-800-243-8872
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of CanadaCompanyCustomer Care Centre, Mail Code:CA1-163-0051908 Colonel Sam DriveOshawa, Ontario L1H 8P7www.gm.ca
1-800-263-3777 (English)1-800-263-7854 (French)1-800-263-3830 (For Text

Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
Customer Information 367
Te l e p h o n e d e v i c e s ( T T Y s ) )Roadside Assistance:1-800-268-6800
Overseas
Please contact the local GeneralMotors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To a s s i s t c u s t o m e r s w h o a r e d e a f ,hard of hearing, or speech-impairedand who use Text Telephones(TTYs), Chevrolet has TTYequipment available at its CustomerAssistance Center. Any TTY user inthe U.S. can communicate withChevrolet by dialing:1-800-833-2438. TTY users inCanada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online ownerexperience allows interaction withChevrolet and keeps importantvehicle-specific information in oneplace.
Membership Benefits
E:Download owner manuals andview vehicle-specific how-to videos.
G:View maintenance schedules,alerts, and OnStar VehicleDiagnostic Information. Scheduleservice appointments.
I:View and print dealer-recordedservice records and self-recordedservice records.
D:Select a preferred dealer andview locations, maps, phonenumbers, and hours.
r:Track your vehicle’swarrantyinformation.
J:View active recalls by VehicleIdentification Number (VIN). SeeVehicle Identification Number (VIN)0361.
H:View GM Card, SiriusXMSatellite radio (if equipped), andOnStar account information (ifequipped).
F:Chat with online helprepresentatives.
See my.chevrolet.com to registeryour vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
.Chat live with online helprepresentatives.
.Locate owner resources such aslease-end, financing, andwarranty information.
.Retrieve your favorite articles,quizzes, tips, and multimediagalleries organized into theFeatured Articles and Auto CareSections.
.Download owner manuals.