Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
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Troubleshooting
XM Travel Link services use theSiriusXM®Satellite Signal and GPSSatellite Signal to provide thisfeature.
When the vehicle is started, it cantake up to five minutes for the radioto receive the travel Link services.
Travel Link Messages
No GPS Signal :Move the vehicleinto a position that is visible tothe sky.
Acquiring Signal :Radio isdownloading the activationinformation or not receiving a goodsignal. Move the vehicle to open skyand restart the vehicle.
No XM Signal :Reception isblocked. Move the vehicle intoopen sky.
Radio Reception
Frequency interference, and staticcan occur during normal radioreception if items such as cell phonechargers, vehicle convenienceaccessories, and external electronic
devices are plugged into theaccessory power outlet. If there isinterference or static, unplug theitem from the accessory poweroutlet.
FM
FM signals only reach about 16 to65 km (10 to 40 mi). Although theradio has a built-in electronic circuitthat automatically works to reduceinterference, some static can occur,especially around tall buildings orhills, causing the sound to fade inand out.
AM
The range for most AM stations isgreater than for FM, especially atnight. The longer range can causestation frequencies to interfere witheach other. Static can occur whenthings like storms and power linesinterfere with radio reception. Whenthis happens, try reducing the trebleon the radio.
SiriusXM®Satellite Radio
Service
SiriusXM Satellite Radio Servicegives digital radio reception fromcoast to coast in the 48 contiguousUnited States, and in Canada. Justas with FM, tall buildings or hills caninterfere with satellite radio signals,causing the sound to fade in andout. In addition, traveling or standingunder heavy foliage, bridges,garages, or tunnels may cause lossof the SiriusXM signal for a periodof time.
Cellular Phone Usage
Cellular phone usage can causeinterference with the vehicle's radio.
Backglass Antenna
The AM-FM antenna is integratedwith the rear window defogger in therear window. Do not scratch theinside surface or damage the linesin the glass. If the inside surface isdamaged, it could interfere withradio reception. For proper radio
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Traffic Flow
The traffic flow status will display ingreen, yellow, or red lines besidethe road.
.Red indicates significantlyimpaired traffic flow with averagespeed less than 40 km/h(25 mph).
.Ye l l o w i n d i c a t e s s l i g h t l y i m p a i r e dtraffic flow with average speedbetween 40 and 73 km/h (25 and45 mph).
.Green indicates normal trafficflow with average speed above73 km/h (45 mph).
Closed Roads, Traffic Delays,Roadwork, Incidents, andAdvisories
Select the traffic event group fordisplay while in the map view. Someevents may cover more than onetraffic condition. See the followingtraffic conditions.
Traffic Conditions
The following traffic condition iconsmay display:
Stopped TrafficTraffic Jam
AccidentRoad Closed
Lane NarrowsRoad Work,
Construction
AlertRoad Condition
Road VisibilityOther
Delete Saved Destinations
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.Plural names of places might beannounced occasionally.
.It could take a long time tooperate automatic reroutingduring high-speed driving.
.Automatic rerouting mightdisplay a route returning to theset waypoint if heading for adestination without passingthrough a set waypoint.
.The route prohibits the entry of avehicle due to a regulation bytime or season or any otherregulation which may be given.
.Some routes might not besearched.
.The route to the destinationmight not be shown if there arenew roads, if roads haverecently changed, or if certainroads are not listed in the mapdata. SeeMaps0168.
To r e c a l i b r a t e t h e v e h i c l e ' s p o s i t i o non the map, park with the vehiclerunning for two to five minutes, untilthe vehicle position updates. Makesure the vehicle is parked in a
location that is safe and has a clearview of the sky and away from largeobstruction.
If the System Needs
Service
If the navigation system needsservice and the steps listed herehave been followed but there arestill problems, see your dealer forassistance.
Map Data Updates
The map data provided in thevehicle is the most up-to-dateinformation available when thevehicle was produced. The mapdata is updated periodically,provided that the map informationhas changed.
For questions about the operation ofthe navigation system or the updateprocess, contact the GM Nav DiscCenter toll-free phone number,1-877-NAV-DISC (1-877-628-3472)or go to the center’swebsite,www.gmnavdisc.com. If updates areneeded, call the GM Nav DiscCenter or order a new Map Update
online. To order map data, have thevehicle’sVehicleIdentificationNumber (VIN) available. SeeVehicle Identification Number (VIN)0361.
After receiving the updated mapdata, seeMaps0168.
Database Coverage
Explanations
Coverage areas vary with respect tothe level of map detail available forany given area. Some areas featuregreater levels of detail than others.If this happens, it does not meanthere is a problem with the system.As the map data is updated, moredetail can become available forareas which previously had limiteddetail. SeeMap Data Updates0188for more information.
Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
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Voice Recognition
Voice recognition allows forhands-free operation of theinfotainment system features.
Voice recognition can be used whenthe radio is on or when RetainedAccessory Power (RAP) is active.SeeRetained Accessory Power(RAP)0232.Thesystemmaintainsaminimumvolumelevel.
Using Voice Recognition
1. Pressb/gon the steering
wheel. The audio systemmutes. A voice prompt states,“Please say a command.”Waituntil the tone is heard beforespeaking.
If there is no tone, make surethat the volume is turned up.
While voice recognition is
active, the system displays ag
symbol in the top right of theinfotainment display.
2. Clearly speak one of thecommands listed later in thissection.
Pressb/gtwice on the steering
wheel to skip the voice promptmessages.
Canceling Voice Recognition
1. Press and release$/ion
the steering wheel control tocancel a command, if thesystem response does notmatch the voice command,or say“Goodbye”or“Cancel.”
2. The system replies,“Goodbye.”
Helpful Hints for Speaking
Commands
.When multiple commands areavailable, choose the commandthat works best for you.
.Words in parentheses areoptional. For example, for thecommand“Tune FM(frequency),”saying“Tune FM87.7”or“Tune FM”are bothvalid commands.
.When the command isrecognized, the system willeither perform the function orask to confirm the choice.
.When the system does notrecognize the command, thesystem says“pardon.”
.If experiencing difficulty with thesystem recognizing a command,confirm that the command iscorrect. Try saying the commandclearly or wait for a brief momentafter the tone.
.Background noise such as aclimate control fan positioned onhigh, open windows, and veryloud outside noises, even if thewindows are closed, can causevoice commands to bemisunderstood.
.The system is able to recognizecommands in differentlanguages, such as English,Canadian French, and Spanish.The system only recognizescommands based on thelanguage selected.
.To i n c r e a s e o r d e c r e a s e t h evoice volume during a voicerecognition session, turn thevolume knob of the radio,or press the volume steeringwheel control. If the volume is
Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-10122752) -2017 - crc - 8/31/16
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adjusted during a voicerecognition session, a Volumebar appears on the displayshowing the voice volume levelas it is being adjusted. This alsochanges the volume of theguidance prompts.
.When using navigationcommands, take the time tobecome familiar with theaddress. Long delays whengiving the address can result inthe system not recognizing theaddress or routing to differentlocation than intended.
.When providing the housenumber portion of the address,the system recognizes both digitformat and numerical text. Anexample would be to say,“3-0-0-0-1”or“ThirtyThousand One.”
.If the system providesdestination in another country onseveral attempts, say the“Change Country”command andsay the country of interest. Thecountry default is the UnitedStates. To enter a destination in
Canada or Mexico, the countrywill first have to be changed inthe system.
Voice Recognition Help
To e n t e r t h e h e l p p l a y b a c k s e s s i o n ,clearly speak one of the helpcommands.
Help :The system plays back morespecific help commands such asRadio Settings for the user tochoose from.
Radio :Use this command to learnabout how to select a band (AM,FM, or XM), and how to changeradio stations by speakingfrequency numbers.
Phone :Use this command to learnabout how to dial, pair a device,or delete a device.
My Media :Use this command tolearn how to play specific tracks,artists, albums, devices connectedto the USB port, or to changesources.
Settings :Use this command tolearn about how to turn Verbose onor off, or set the language.
Voice Recognition Commands
The following list shows the voicecommands available for theinfotainment system with a briefdescription of each. The commandsare listed with the optional words inparentheses. To use the voicecommands, see the previousinstructions.
Radio Commands
Tu n e A M , Tu n e F M , Tu n e X M ,Tu n e P a n d o r a , Tu n e S t i t c h e r :Instructs the system to go to thespecific band and the last channel.
Tu n e A M ( f r e q u e n c y ) , Tu n e F M(frequency), Tune XM (channelnumber), or Tune XM (channelname) :Instructs the system to goto the specific station.
Thumbs Up :Instructs the systemto give the current song or station athumbs up in Pandora or Stitcher.
Thumbs Down :Instructs thesystem to give the current song orstation a thumbs down in Pandoraor Stitcher.
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Search Playlist (playlist name) :Instructs the system to show a list ofall songs in a specific playlist. Forexample, say "Search playlist
Search Audiobook (audiobookname) :Instructs the system toshow a list of all tracks in a specificaudiobook. For example, say"Search audiobook
Search Playlist (playlist name) :Instructs the system to show a list ofall songs in a specific playlist. Forexample, say "Search playlist
Search Podcast (podcast name) :Instructs the system to show a list ofall tracks in a specific podcast. Forexample, say "Search podcast
More Like This :Instructs thesystem to create a playlist of trackssimilar to the current track playing.
Settings Commands
Verbose (set) on (mode), Verbose(set) off (mode) :Instructs thesystem to turn voice prompts on oroff. When off, this feature turns offvoice prompts.
Language (language) :Instructsthe system to set the language.
List Devices :Instructs the systemto give a list of devices to use.
Other Commands
Goodbye :Instructs the system toend a phone call or voicerecognition.
Cancel :Instructs the system tocancel an action.
Go Back, Back, Previous :Instructs the system to go back to aprior menu.
Main Menu :Instructs the system togo to the main menu.
Yes, Yep, Yup, Ya, Sure, Right,Correct, OK, Positive, You Got it,Probably, You Bet :These can beused to say“Ye s .”
No, Nope, Na, No way, Wrong,Incorrect, Negative, Not really, NoIsaid,NoIDidNot,NoIDoNot:These can be used to say“No.”
Next Page, Page Down :Instructsthe system to scroll forward onepage in a list.
Previous Page, Page Up :Instructsthe system to scroll back one pagein a list.
Navigation Commands (If
Equipped)
To a c t i v a t e t h e n a v i g a t i o n v o i c erecognition:
1. Pressb/gon the steering
wheel. The audio systemmutes. A voice prompt says,“Please say a command.”Waituntil the tone is heard beforespeaking.
If there is no tone, make surethe volume is turned up.
While voice recognition isactive, the system shows asymbol in the top right of thedisplay.
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2. Clearly speak the command“Navigation.”
3. Clearly speak one of thecommands in this section.
The following commands only applyonce the Navigation command isgiven.
Change Country :Changes thecountry origin to input a destinationfrom that region. The system willaccept United States, Canada,or Mexico.
Address or Destination :Allowsan address to be stated as aone-shot method. The system willrecognize the address if stated all atonce or say a city center. Anexample is to say,“200Renaissance Street, Detroit,Michigan”or“Detroit, Michigan.”
Directed Address :Allows anaddress to be stated one step at atime. The format will be State, City,Street, then House Number.
Intersection :Allows anIntersection to be stated as thedestination. The format will beState, City, Street, then Intersection.
Home :Instructs the system to startguidance to address saved asMy Home.
Contact :When a phone is pairedto the system, which containsAddress Information stored forcontacts, the address associatedwith that contact can become aroute. If the system cannot resolvethe address, an error displays.
Points of Interest or POI :Allows aPoint of Interest to be stated as adestination.
Say the name or list item number ofthe category and subcategory toreturn a list of POIs. Say the itemnumber to select a POI from the list.
POI commands for Nearby, AlongRoute, and Around Destination willbe available if route guidance isactive.
Add Waypoint :Allows addition ofindividual waypoints or thedestination. The system will ask forthe choice of entry method tocontinue. An example is to say,“POIAlong Route”or“Intersection.”
Delete Waypoint :When guidanceis active, this command allows thedeletion of individual waypoints orthe destination. If guidance is notactive, the system will indicate thedestination list is empty.
Where Am I?, My Location,or Current Position :Instructs thesystem to give the current positionof the vehicle.
Help :The system plays back morespecific help commands associatedwith Navigation or a Navigationsub-feature.
Cancel Guidance or CancelRoute :Instructs the system tocancel guidance.
Entering a Destination in OtherCountries
For the voice recognition to respondto a local address, thecorresponding country needs to beset in the navigation system.
The country can also be set usingvoice commands. However, thecountry will change back to thedefault country once the vehicle isturned off.
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Identification Number (PIN), itwill display. The PIN is used inStep 5.
4. Start the pairing process on thecell phone to be paired to thevehicle. See the cell phonemanufacturer's user guide.
5. Locate and select the devicenamed after the vehicle makeand model in the list on the cellphone. Follow the instructionson the cell phone to enter thePIN provided in Step 3, or toconfirm the six-digit codematches. The systemrecognizes the new connectedphone after the pairing processis complete.
6. If the phone prompts to acceptconnection or allow phonebook download, select alwaysaccept and allow. The phonebook may not be available ifnot accepted. Some phoneswill put connection request orphonebook request in a pulldown task bar at the top of the
display. Drag down the task barand look for connection/phonebook request and accept.
7. Repeat to pair additionalphones.
Listing All Paired and ConnectedPhones/Devices
1. Press CONFIG on the centerstack.
2. Select Phone Settings.
3. Select Device List.
Deleting a Paired Phone/Device
1. Press CONFIG on the centerstack.
2. Select Phone Settings.
3. Select Device List.
4. Select the phone to delete andfollow the display prompts.
Connecting to a Different Phone
To c o n n e c t t o a d i f f e r e n t p h o n e , t h enew phone must be in the vehicleand available to be connected to theBluetooth system before theprocess is started.
1. Press CONFIG on the centerstack.
2. Select Phone Settings.
3. Select Device List.
4. Select the new phone toconnect to and follow thedisplay prompts.
Pairing with Voice Recognition
ABluetooth-enabledcellphonemust be paired and then connectedto the vehicle before it can be used.See the cell phone manufacturer'suser guide for Bluetooth functionsbefore pairing the cell phone. If aBluetooth phone is not connected,calls will be made using OnStarHands-Free Calling, if available.SeeOnStar Overview0378.
Pairing a Phone
1. Pressb/g.Thesystem
responds“Please say acommand,”followed by a tone.
2. Say“Pair.”The systemresponds with“Please searchfor Bluetooth devices on your