
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Customer Information 477
General Motors North America andChevrolet reserve the right to limitservices or payment to an owner ordriver if they decide the claims aremade too often, or the same type ofclaim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of enough fuel for thevehicle to get to the nearestservice station.
.Lock-Out Service:Service tounlock the vehicle if you arelocked out. A remote unlock maybe available if you have OnStar.For security reasons, the drivermust present identificationbefore this service is given.
.Emergency Tow from a PublicRoad or Highway:To w t o t h enearest Chevrolet dealer forwarranty service, or if the vehiclewas in a crash and cannot bedriven. Assistance is not givenwhen the vehicle is stuck in thesand, mud, or snow.
.Flat Tire Change:Service tochange a flat tire with the sparetire. The spare tire, if equipped,must be in good condition andproperly inflated. It is the owner'sresponsibility for the repair orreplacement of the tire if it is notcovered by the warranty.
.Battery Jump Start:Service tojump start a dead battery.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:If your trip isinterrupted due to a warrantyevent, incidental expenses maybe reimbursed within thePowertrain warranty period.Items considered are reasonableand customary hotel, meals,rental car, or a vehicle beingdelivered back to the customer,up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.Impound towing caused byviolation of any laws.
.Legal fines.
.Mounting, dismounting,or changing of snow tires,chains, or other traction devices.
Service is not provided if a vehicleis in an area that is not accessibleto the service vehicle or is not aregularly traveled or maintainedpublic road, which includes ice andwinter roads. Off-road use is notcovered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery:Reimbursementis up to 7 liters. If available,diesel fuel delivery may berestricted. Propane and otherfuels are not provided throughthis service.
.Lock-Out Service:Vehicleregistration is required.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:Must be over150 km from where your tripwas started to qualify.Pre-authorization, originaldetailed receipts, and a copy ofthe repair orders are required.Once authorization has been

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Customer Information 479
Public Transportation or FuelReimbursement
If overnight warranty repairs areneeded, and public transportation isused, the expense must besupported by original receipts andwithin the maximum amount allowedby GM for shuttle service. If U.S.customers arrange their owntransportation, limitedreimbursement for reasonable fuelexpenses may be available. Claimamounts should reflect actual costsand be supported by originalreceipts. See your dealer forinformation.
Courtesy Rental Vehicle
For an overnight warranty repair, thedealer may provide an availablecourtesy rental vehicle or provide forreimbursement of a rental vehicle.Reimbursement is limited and mustbe supported by original receipts aswell as a signed and completedrental agreement and meet state/provincial, local, and rental vehicleprovider requirements.Requirements vary and may includeminimum age requirements,
insurance coverage, credit card, etc.Additional fees such as fuel usagecharges, taxes, levies, usage fees,excessive mileage, or rental usagebeyond the completion of the repairare also your responsibility.
It may not be possible to provide alike vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttleservice, may not be available atevery dealer. Contact your dealerfor specific availability.
General Motors reserves the right tounilaterally modify, change,or discontinue CourtesyTransportation at any time and toresolve all questions of claimeligibility pursuant to the terms andconditions described herein at itssole discretion.
Collision Damage Repair
If the vehicle is involved in acollision and it is damaged, have thedamage repaired by a qualifiedtechnician using the proper
equipment and quality replacementparts. Poorly performed collisionrepairs diminish the vehicle resalevalue, and safety performance canbe compromised in subsequentcollisions.
Collision Parts
Genuine GM Collision parts are newparts made with the same materialsand construction methods as theparts with which the vehicle wasoriginally built. Genuine GMCollision parts are the best choice toensure that the vehicle's designedappearance, durability, and safetyare preserved. The use of GenuineGM parts can help maintain the GMNew Vehicle Limited Warranty.
Recycled original equipment partsmay also be used for repair. Theseparts are typically removed fromvehicles that were total losses inprior crashes. In most cases, theparts being recycled are fromundamaged sections of the vehicle.ArecycledoriginalequipmentGMpart may be an acceptable choice tomaintain the vehicle's originallydesigned appearance and safety

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
484 Customer Information
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (orTransport Canada) in a situation likethis, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor DivisionChevrolet Customer AssistanceCenterP. O . B o x 3 3 1 7 0Detroit, MI 48232-5170
In Canada, call 1-800-263-3777(English) or 1-800-263-7854(French), or write:
General Motors of CanadaCompanyCustomer Care Centre,Mail Code: CA1-163-0051908 Colonel Sam DriveOshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number ofcomputers that record informationabout the vehicle’sperformanceandhow it is driven. For example, thevehicle uses computer modules tomonitor and control engine andtransmission performance, tomonitor the conditions for airbagdeployment and deploy them in acrash, and, if equipped, to provideantilock braking to help the drivercontrol the vehicle. These modulesmay store data to help the dealertechnician service the vehicle.Some modules may also store dataabout how the vehicle is operated,such as rate of fuel consumption oraverage speed. These modules mayretain personal preferences, such asradio presets, seat positions, andtemperature settings.
Event Data Recorders
This vehicle is equipped with anevent data recorder (EDR). Themain purpose of an EDR is torecord, in certain crash or nearcrash-like situations, such as an airbag deployment or hitting a roadobstacle, data that will assist inunderstanding how a vehicle’ssystems performed. The EDR isdesigned to record data related tovehicle dynamics and safetysystems for a short period of time,typically 30 seconds or less. TheEDR in this vehicle is designed torecord such data as:
.How various systems in yourvehicle were operating;
.Whether or not the driver andpassenger safety belts werebuckled/fastened;
.How far (if at all) the driver wasdepressing the accelerator and/or brake pedal; and,
.How fast the vehicle wastraveling.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
OnStar 489
from each other and use acombination of letters, numbers,and symbols to increase thesecurity.
.Change the default name of theSSID (Service Set Identifier).This is your network’snamethatis visible to other wirelessdevices. Choose a unique nameand avoid family names orvehicle descriptions.
OnStar Wi-Fi®Hotspot (IfEquipped)
The vehicle may have a built-inWi-Fi hotspot that provides accessto the Internet and web content at4G LTE speed. Up to seven mobiledevices can be connected. A dataplan is required. Use the in-vehiclecontrols only when it is safe todo so.
1. To retrieve Wi-Fi hotspot
information, press=,waitfor
the prompt, then say“Wi-Fisettings.”On some vehicles,touch Wi-Fi Settings on thescreen.
2. The Wi-Fi settings will displaythe Wi-Fi hotspot name (SSID),password, and on somevehicles, the connection type(no Internet connection, 3G,4G, 4G LTE), and signal quality(poor, good, excellent).
3. To change the SSID or
password, pressQor call
1-888-4ONSTAR to connectwith an Advisor.
After initial set-up, your vehicle’sWi-Fi hotspot will connectautomatically to your mobiledevices. Manage data usage byturning Wi-Fi on or off on yourmobile device, using theRemoteLink mobile app, or bycontacting an OnStar Advisor.
OnStar RemoteLink®Mobile App(If Equipped)
Download the OnStar RemoteLinkmobile app to select Apple®
iOS, Android™,BlackBerry®,or Windows®mobile devices.
OnStar Subscribers can access thefollowing services from a mobiledevice:
.Remotely start/stop the vehicle,if factory-equipped.
.Lock/unlock doors, if equippedwith automatic locks.
.Activate the horn and lamps.
.Check the vehicle’sfuellevel,oillife, or tire pressure,if factory-equipped with the TirePressure Monitor System.
.Send directions to the vehicle.
.Locate the vehicle on a map(U.S. market only).
.Turn the vehicle's Wi-Fi hotspoton/off, manage settings, andmonitor data consumption,if equipped.
For OnStar RemoteLink informationand compatibility, seewww.onstar.com (U.S.) orwww.onstar.ca (Canada).

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
496 Index
IndexA
Accessories and
Modifications . . . . . . . . . . . . . . . . . . 352
Accessory Power . . . . . . . . . . . . . . . 271
Active Fuel Management®......275
Add-On Electrical Equipment . . . 345
Adding a Snow Plow or
Similar Equipment . . . . . . . . . . . . . 345
Additional Information
OnStar®...................... 491
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 459
Adjustable Throttle and
Brake Pedal . . . . . . . . . . . . . . . . . . . 267
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . 59
Agreements
Trademarks and License . . . . . 231
Air Cleaner/Filter, Engine . . . . . . . 367
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 244
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 243
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . 88
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 78
Passenger Sensing System . . . . 82
Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 78
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 79
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 76
Where Are the Airbags? . . . . . . . . 75
Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 87
Light On-Off . . . . . . . . . . . . . . . . . . 136
On-Off Light . . . . . . . . . . . . . . . . . . 136
On-Off Switch . . . . . . . . . . . . . . . . . . 80
Passenger Status Indicator . . . 137
Readiness Light . . . . . . . . . . . . . . 135
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 86
System Check . . . . . . . . . . . . . . . . . . 74
Alarm
Vehicle Security . . . . . . . . . . . . . . . . 43
All-Season Tires . . . . . . . . . . . . . . . . 398
All-Terrain Tires . . . . . . . . . . . . . . . . . 399
AM-FM Radio . . . . . . . . . . . . . . 189, 191
Antenna
Fixed Mast . . . . . . . . . . . . . . . . . . . 195
Multi-band . . . . . . . . . . . . . . . . . . . . 196
Antilock Brake System (ABS) . . . 292

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
498 Index
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 122
California
Fuel Requirements . . . . . . . . . . . 312
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 352
California
Proposition
65 Warning . . . . . . . . . .351, 378, 432
Canadian Vehicle Owners . . . . . . . . 2
Capacities and
Specifications . . . . . . . . . . . . . . . . . 468
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 276
Ta i l g a t e . . . . . . . . . . . . . . . . . . . . . . . . . 4 2
Winter Driving . . . . . . . . . . . . . . . . 257
Cargo
Tie-Downs . . . . . . . . . . . . . . . . . . . . . 117
Cargo Lamp . . . . . . . . . . . . . . . . . . . . 177
Caution, Danger, and Warning . . . . 3
CD Player . . . . . . . . . . . . . . . . . . . . . . 196
Center Console Storage . . . . . . . . 116
Center High-Mounted
Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 389
Center Seat . . . . . . . . . . . . . . . . . . . . . 58
Chains, Tire . . . . . . . . . . . . . . . . . . . . 419
Charging
Wireless . . . . . . . . . . . . . . . . . . . . . . 126
Charging System Light . . . . . . . . . 138
Check
Ignition Transmission Lock . . . 383
Malfunction Indicator
Engine Light . . . . . . . . . . . . . . . . 138
Child Restraints
Infants and Young Children . . . . . 90
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 96
Older Children . . . . . . . . . . . . . . . . . . 88
Securing . . . . . . . . . . . . . . . . . 102, 106
Systems . . . . . . . . . . . . . . . . . . . . . . . . 92
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 441
Interior Care . . . . . . . . . . . . . . . . . . 446
Climate Control
Systems . . . . . . . . . . . . . . . . . 237, 238
Air Conditioning . . . . . . . . . 237, 238
Dual Automatic . . . . . . . . . . . . . . . 240
Heating . . . . . . . . . . . . . . . . . . 237, 238
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Cluster, Instrument . . . . . . . . . . . . . 128
Clutch, Hydraulic . . . . . . . . . . . . . . . 366
Collision Damage Repair . . . . . . . 479
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . .115
Compass . . . . . . . . . . . . . . . . . . . . . . . 122
Messages . . . . . . . . . . . . . . . . . . . . 151
Connections
OnStar®...................... 488
Control . . . . . . . . . . . . . . . . . . . . . . . . . 297
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 295
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 141
Control of a Vehicle . . . . . . . . . . . . . 248
Convex Mirrors . . . . . . . . . . . . . . . . . . 46
Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . . . 369
Engine Temperature Gauge . . 133
Cooling System . . . . . . . . . . . . . . . . . 368
Engine Messages . . . . . . . . . . . . 152
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 478
Cruise Control . . . . . . . . . . . . . . . . . . 298
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Cupholders . . . . . . . . . . . . . . . . . . . . . 116
Customer Assistance . . . . . . . . . . . 475
Offices . . . . . . . . . . . . . . . . . . . . . . . . 474
Te x t Te l e p h o n e ( T T Y )
Users . . . . . . . . . . . . . . . . . . . . . . . 475
Customer Information
Service Publications
Ordering Information . . . . . . . . 481

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Index 499
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 472
D
Damage Repair, Collision . . . . . . . 479
Danger, Warning, and Caution . . . . 3
Data Collection
Infotainment System . . . . . . . . . . 485
OnStar . . . . . . . . . . . . . . . . . . . . . . . 485
Data Recorders, Event . . . . . . . . . 484
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 174
Defensive Driving . . . . . . . . . . . . . . . 248
Delayed Locking . . . . . . . . . . . . . . . . . 40
Diagnostics
OnStar®...................... 490
Distracted Driving . . . . . . . . . . . . . . . 247
Dome Lamps . . . . . . . . . . . . . . . . . . . 178
Door
Ajar Messages . . . . . . . . . . . . . . . 151
Delayed Locking . . . . . . . . . . . . . . . . 40
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 471
Driver Assistance Systems . . . . . 301
Driver Information
Center (DIC) . . . . . . . . . . . . . 145, 147
Driving
Assistance Systems . . . . . . . . . . 304
Driving (cont'd)
Characteristics and
To w i n g T i p s . . . . . . . . . . . . . . . . . 3 1 5
Defensive . . . . . . . . . . . . . . . . . . . . . 248
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 248
For Better Fuel Economy . . . . . . . 31
Hill and Mountain Roads . . . . . . 256
If the Vehicle is Stuck . . . . . . . . . 258
Loss of Control . . . . . . . . . . . . . . . 250
Off-Road . . . . . . . . . . . . . . . . . . . . . 251
Off-Road Recovery . . . . . . . . . . . 250
Vehicle Load Limits . . . . . . . . . . . 259
Wet Roads . . . . . . . . . . . . . . . . . . . 255
Winter . . . . . . . . . . . . . . . . . . . . . . . . 257
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 240
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 312
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 345
Electrical System
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 390
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 390
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 393, 395
Overload . . . . . . . . . . . . . . . . . . . . . 389
Emergency
OnStar®...................... 487
Engine
Air Cleaner/Filter . . . . . . . . . . . . . 367
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 138
Compartment Overview . . . . . . . 354
Coolant . . . . . . . . . . . . . . . . . . . . . . . 369
Coolant Heater . . . . . . . . . . . . . . . 272
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 133
Cooling System . . . . . . . . . . . . . . . 368
Cooling System Messages . . . 152
Drive Belt Routing . . . . . . . . . . . . 471
Exhaust . . . . . . . . . . . . . . . . . . . . . . 276
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Oil Life System . . . . . . . . . . . . . . . 362
Oil Messages . . . . . . . . . . . . . . . . . 152
Oil Pressure Gauge . . . . . . . . . . 132
Overheated Protection
Operating Mode . . . . . . . . . . . . . 374
Overheating . . . . . . . . . . . . . . . . . . 372
Power Messages . . . . . . . . . . . . . 153
Running While Parked . . . . . . . . 277
Starting . . . . . . . . . . . . . . . . . . . . . . . 269
Entry Lighting . . . . . . . . . . . . . . . . . . . 179
Equipment, Towing . . . . . . . . . . . . . 335
Event Data Recorders . . . . . . . . . . 484

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
500 Index
Exit Lighting . . . . . . . . . . . . . . . . . . . . 179
Extender, Safety Belt . . . . . . . . . . . . 72
Exterior Lamp Controls . . . . . . . . . 171
Exterior Lamps Off Reminder . . . 173
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . . . 374
Fast Idle System . . . . . . . . . . . . . . . . 271
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 13
Filter,
Engine Air Cleaner . . . . . . . . . . . 367
Fixed Mast Antenna . . . . . . . . . . . . 195
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 174
Flashers, Hazard Warning . . . . . . 175
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 420
Changing . . . . . . . . . . . . . . . . . . . . . 422
FlexFuel
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Floor Console Storage . . . . . . . . . . 117
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 449
Fluid
Automatic
Transmission . . . . . . . . . . . 363, 366
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 377
Four-Wheel Drive
Transfer Case . . . . . . . . . . . . . . . 284
Power Steering . . . . . . . . . . . . . . . 375
Fluid (cont'd)
Washer . . . . . . . . . . . . . . . . . . . . . . . 375
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 176
Bulb Replacement . . . . . . . . . . . . 387
Folding Mirrors . . . . . . . . . . . . . . . . . . 48
Forward Automatic Braking . . . . . 306
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 304
Four-Wheel Drive . . . . . . . . . . 284, 379
Four-Wheel-Drive Light . . . . . . . . . 141
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 482
Front Axle . . . . . . . . . . . . . . . . . . . . . . 380
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 58
Heated and Ventilated . . . . . . . . . . 63
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Additives . . . . . . . . . . . . . . . . . . . . . 312
Economy Driving . . . . . . . . . . . . . . . 31
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 315
Filling the Tank . . . . . . . . . . . . . . . 313
Foreign Countries . . . . . . . . . . . . 312
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 131
Low Fuel Warning Light . . . . . . . 144
Management, Active . . . . . . . . . . 275
Fuel (cont'd)
Requirements, California . . . . . 312
System Messages . . . . . . . . . . . . 153
Full-Size Spare Tire . . . . . . . . . . . . 431
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . 390
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 390
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 393, 395
G
Garage Door Opener . . . . . . . . . . . 168
Programming . . . . . . . . . . . . . . . . . 168
Gauges
Engine Coolant
Te m p e r a t u r e . . . . . . . . . . . . . . . . 1 3 3
Engine Oil Pressure . . . . . . . . . . 132
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Odometer . . . . . . . . . . . . . . . . . . . . . 131
Speedometer . . . . . . . . . . . . . . . . . 131
Ta c h o m e t e r . . . . . . . . . . . . . . . . . . . 1 3 1
Trip Odometer . . . . . . . . . . . . . . . . 131
Voltmeter . . . . . . . . . . . . . . . . . . . . . 134
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 127
General Information
Service and Maintenance . . . . . 451
To w i n g . . . . . . . . . . . . . . . . . . . . . . . . 3 1 5