2017 CHEVROLET SILVERADO ESP

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
210 Infotainment System
destination entry and voice keypad,can be completed in a singlecommand. If the task takes morethan one command to complete, thefirst command would be to indicatethe kind of task that is to beperformed. The system replies withprompts that lead through a dialogto enter the necessary information.
Voice recognition can be used whenthe ignition is on or when RetainedAccessory Power (RAP) is active.SeeRetained Accessory Power(RAP)0271.
Using Voice Recognition
Voice recognition becomes availableonce the system has beeninitialized. This begins when theignition is turned on. Initializationmay take a few moments.
1. Pressgon the steering wheel
control to activate voice
recognition, or selectgon the
infotainment screen on thecenter stack.
.If voice recognition isstarted from the steeringwheel control, the
instrument cluster displaysthe selections and visualdialog content.
.If voice recognition isstarted from theinfotainment screen, theselections and visual dialogcontent are displayed onboth the center stackdisplay and the instrumentcluster display.
2. The audio system mutes andthe system plays a promptfollowed by a beep.
3. Wait until after the beepcompletes, then clearly speakone of the commandsdescribed in this section.
Pressgto interrupt any voice
recognition system prompt. Forexample, if the prompt seemsto be taking too long to finish,
pressgagain and the beep
should happen right away.
There are two voice prompt modessupported:
.Long verbal prompts: The longerprompts provide moreinformation regarding thesupported actions.
.Short prompts: The shortprompts provide simpleinstructions about what can bestated.
If a command is not spoken, thevoice recognition system says ahelp prompt.
Prompts and Screen Displays
While a voice recognition session isactive, there will be correspondingbuttons on screens displayed.Manual interaction in the voicerecognition session is permitted.Interaction during a voice sessionmay be completed entirely usingvoice commands, or someselections may expedite a session.If a selection is made using amanual control, the dialog willprogress in the same way as if theselection was made through a voicecommand. Once the system is able

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
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to complete the task, or the sessionis terminated, the voice recognitiondialog stops.
An example of this type of manualintervention is pressing on an entryof a displayed number list instead ofspeaking the number associatedwith the entry desired.
Canceling Voice Recognition
.Press the Home screen buttonto terminate the voicerecognition session which was
initiated by pressinggon the
infotainment screen on thecenter stack.
.Press or say“Cancel”or“Exit”toterminate the voice recognitionsession and display the screenfrom which voice recognitionwas initiated.
.Pression the steering wheel
controls to terminate the voicesession and display the screenfrom which voice recognitionwas initiated.
Helpful Hints for Speaking
Commands
Voice recognition can understandcommands that are either naturallystated in sentence form (Englishonly), or direct commands that statethe application and the task.
For languages that do not supportnatural language commands insentence form, use the directcommands shown as examples onthe display screen.
For best results:
.Listen for the prompt and waitfor the beep before saying acommand or reply.
.Say“Help”or look at the screendisplay for commands.
.Voice recognition system promptcan be interrupted during a
prompt by pressinggagain.
For example, if the promptseems to be taking too long tofinish, or if what is beingprompted causes a need for an
immediate reply, pressgagain
and wait for the beep.
.Speak the command naturally,not too fast, not too slow. Usedirect commands without a lot ofextra words.
.Usually Phone and Audiocommands can be spoken in asingle command.
For example,“Call Dave Smithat work,”“Play”followed by theartist or song name, or“Tune”followed by the radio stationnumber.
There is no need to memorizespecific command words. Directcommands might be more clearlyunderstood by the system. Anexample of a direct command wouldbe“Call 555-1212.”Examples ofthese direct commands aredisplayed on most of the screenswhile a voice session is active.If“Phone”or“Phone Commands,”isstated, the system understands thataphonecallisrequestedandwillrespond with questions until enoughdetails are gathered.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
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“Play Video”:Begin a dialog toenter a specific name.
“Play Video

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.Pression the steering wheel
controls.
.Do nothing.
Call Waiting
Call waiting must be supported onthe Bluetooth phone and enabled bythe wireless service carrier to work.
Accepting a Call Waiting Call
To a c c e p t a c a l l w a i t i n g c a l l , d o o n eof the following:
.Press the button just below theSWITCH screen button.
.Pressgon the steering wheel
controls.
Declining a Call Waiting Call
To d e c l i n e a c a l l w a i t i n g c a l l , d o o n eof the following:
.Press the button just below theIGNORE screen button.
.Pression the steering wheel
controls.
.Do nothing.
Ending a Call
To e n d a c a l l , d o o n e o f t h efollowing:
.Press the button just below theEND screen button.
.Pression the steering wheel
controls.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system cansend numbers during a call. This isused when calling a menu-drivenphone system.
1. When a call is active, press thebutton just below the KEYPADscreen button.
2. Turn the MENU knob tohighlight the first digit andpress to select.
If not initially in the phoneapplication, from the Home Page,turn the MENU knob, then press toselect the PHONE screen button.From the PHONE main menu, turnthe MENU knob to highlight ActiveCall and press to select.
Bluetooth (Voice
Recognition - Base
Radio)
Using Voice Recognition
To u s e v o i c e r e c o g n i t i o n , p r e s sg
on the steering wheel. Use thecommands below for the variousvoice features. For additionalinformation, say“Help”while youare in a voice recognition menu.
Pairing
Pairing a Phone
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Bluetooth.”
3. Say“Pair.”The systemresponds with instructions andafour-digitPersonalIdentification Number (PIN).The PIN is used in Step 5.
4. Start the pairing process on thecell phone that you want topair. For help with this process,see your cell phonemanufacturer's user guide.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
222 Infotainment System
5. Locate the device named“Yo u rVehicle”in the list on the cellphone. Follow the instructionson the cell phone to enter thePIN provided in Step 3. Thesystem may respond with a sixdigit code to be confirmed onthe cell phone (instead ofentering a four digit code),check that the same digits areshown on the cell phone andsay "Yes" to confirm. SelectConfirm on the cell phone aswell. After the PIN issuccessfully entered, thesystem prompts you to provideanameforthepairedcellphone. This name will be usedto indicate which phones arepaired and connected to thevehicle. The system respondswith“ has beensuccessfully paired”after thepairing process is complete.
6. Repeat Steps 1✓5topairadditional phones.
Listing All Paired and ConnectedPhones
The system can list all cell phonespaired to it. If a paired cell phone isalso connected to the vehicle, thesystem responds with“is connected”after that phone name.
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Bluetooth.”
3. Say“List.”
Deleting a Paired Phone
If the phone name to delete isunknown, see“Listing All Pairedand Connected Phones.”
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Bluetooth.”
3. Say“Delete.”The system asksfor which phone to delete.
4. Say the name of the phone todelete.
Connecting to a Different Phone
To c o n n e c t t o a d i f f e r e n t c e l l p h o n e ,the Bluetooth system looks for thenext available cell phone in theorder in which all available cellphones were paired. This may needto be repeated depending on howmany cell phones have beenconnected.
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Bluetooth.”
3. Say“Change phone.”
.If another cell phone isfound, the response will be“ is nowconnected.”
This can be repeated toconnect any of the up tofive paired phones.
.If another cell phone is notfound, the original phoneremains connected.

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Storing and Deleting Phone
Numbers
The following commands are usedto delete and store phone numbers.
Store :This command will store aphone number, or a group ofnumbers as a name tag.
Digit Store :This command allowsaphonenumbertobestoredasaname tag by entering the digits oneat a time.
Delete :This command is used todelete individual name tags.
Delete All Name Tags :Thiscommand deletes all stored nametags in the Hands-Free CallingDirectory and the DestinationsDirectory.
Using the“Store”Command
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Store.”
3. Say the entire phone numberor a group of digits all at oncewith no pauses, then follow the
directions given by the systemto save a name tag for thisnumber.
Using the“Digit Store”Command
If an unwanted number isrecognized by the system, say“Correction”at any time to clear thelast number.
To h e a r a l l o f t h e d i g i t s r e c o g n i z e dby the system, say“Ve r i f y”atany time.
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Digit Store.”
3. Say each digit, one at a time.After each digit is entered, thesystem repeats back the digit itheard followed by a tone. Afterthe last digit has been entered,say“Store,”and then follow thedirections given by the systemto save a name tag for thisnumber.
Using the“Delete”Command
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Delete.”
3. Say the name tag you want todelete.
Using the“Delete All Name Tags”Command
This command deletes all storedname tags in the Hands-FreeCalling Directory and theDestinations Directory.
To d e l e t e a l l n a m e t a g s :
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Delete all name tags.”
Listing Stored Numbers
The list command will list all thestored numbers and name tags.
Using the“List”Command
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Directory.”
3. Say“Hands-Free Calling.”
4. Say“List.”

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
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Making a Call
Calls can be made using thefollowing commands.
Dial or Call :The dial or callcommand can be usedinterchangeably to dial a phonenumber or a stored name tag.
Digit Dial :This command allows aphone number to be dialed byentering the digits one at a time.
Re-dial :This command is used todial the last number used on the cellphone.
Using the“Dial”or“Call”Command
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Dial”or“Call.”
3. Say the entire number withoutpausing or say the name tag.
Once connected, the person calledwill be heard through the audiospeakers.
Calling Emergency
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Dial”or“Call.”
3. Say [emergency number].
4. Say“Dial”or“Call.”
Using the“Digit Dial”Command
The digit dial command allows aphone number to be dialed byentering the digits one at a time.After each digit is entered, thesystem repeats back the digit itheard followed by a tone.
If an unwanted number isrecognized by the system, say“Correction”at any time to clear thelast number.
To h e a r a l l o f t h e n u m b e r srecognized by the system, say“Ve r i f y”at any time.
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Digit Dial.”
3. Say each digit, one at a time.After each digit is entered, thesystem repeats back the digit itheard followed by a tone. Afterthe last digit has been entered,say“Dial.”
Once connected, the person calledwill be heard through the audiospeakers.
Using the“Re-dial”Command
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. After the tone, say“Re-dial.”The system dials the lastnumber called from theconnected cell phone.
Once connected, the person calledwill be heard through the audiospeakers.
Receiving a Call
When an incoming call is received,the audio system mutes and a ringtone is heard in the vehicle.
.Pressgto answer the call.
.Pressito ignore a call.

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Call Waiting
Call waiting must be supported onthe cell phone and enabled by thewireless service carrier.
.Pressgto answer an incoming
call when another call is active.The original call is placedon hold.
.Pressgagain to return to the
original call.
.To i g n o r e t h e i n c o m i n g c a l l , n oaction is required.
.Pressito disconnect the
current call and switch to the callon hold.
Three-Way Calling
Three-way calling must besupported on the cell phone andenabled by the wireless servicecarrier.
1. While on a call, pressg.
2. Say“Three-way call.”
3. Use the“Dial”or“Call”command to dial the number ofthe third party to be called.
4. Once the call is connected,
pressgto link all callers
together.
Ending a Call
Pressito end a call.
Transferring a Call
Audio can be transferred betweenthe Bluetooth system and the cellphone.
The cell phone must be paired andconnected with the Bluetoothsystem before a call can betransferred. The connection processcan take up to two minutes after theignition is turned to ON/RUN.
To Transfer Audio from theBluetooth System to a Cell Phone
During a call with the audio in thevehicle:
1. Pressg.
2. Say“Transfer Call.”
To Transfer Audio to the BluetoothSystem from a Cell Phone
During a call with the audio on the
cell phone, pressg.Theaudio
transfers to the vehicle. If the audiodoes not transfer to the vehicle, usethe audio transfer feature on the cellphone. See your cell phonemanufacturer's user guide for moreinformation.
Voice Pass-Thru
Voice pass-thru allows access to thevoice recognition commands on thecell phone. See your cell phonemanufacturer's user guide to see ifthe cell phone supports this feature.
To a c c e s s c o n t a c t s s t o r e d i n t h e c e l lphone:
1. Pressg.Thesystemresponds
“Ready,”followed by a tone.
2. Say“Bluetooth.”
3. Say“Vo i c e .”The systemresponds“OK, accessing.”