
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Keys, Doors, and Windows 29
{Warning
If the key is unintentionally
rotated while the vehicle is
running, the ignition could be
moved out of the RUN position.
This could be caused by heavy
items hanging from the key ring,
or by large or long items attached
to the key ring that could be
contacted by the driver or
steering wheel. If the ignition
moves out of the RUN position,
the engine will shut off, braking
and steering power assist may be(Continued)
Warning (Continued)
impacted, and airbags may not
deploy. To reduce the risk of
unintentional rotation of the
ignition key, do not change the
way the ignition key and Remote
Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
If the vehicle is equipped with a
keyed ignition, the ignition key, key
rings, and RKE transmitter,
if equipped, are designed to work
together. As a system, it reduces
the risk of unintentionally moving
the key out of the RUN position.
If replacements or additions are
required, see your dealer. Limit
added items to a few essential keys
or small, light items no larger than
an RKE transmitter.
Interference from radio-frequency
identification (RFID) tags may
prevent the key from starting the
vehicle. Keep RFID tags away from
the key when starting the vehicle.
The key that is part of the Remote
Keyless Entry (RKE) transmitter can
be used for the ignition and all locks
if the vehicle is a Key Access
vehicle. If the vehicle has the
keyless ignition, the key can be
used for the locks.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
30 Keys, Doors, and Windows
RKE With Remote Start Shown,Without Similar
Press the button on the RKE
transmitter to extend the key. Press
the button and the key blade to
retract the key.
If the vehicle has an ignition and it
becomes difficult to turn the key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
See your dealer if a new key is
needed. With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See
OnStar
Overview 0356.
Remote Keyless Entry
(RKE) System
See Radio Frequency
Statement 0352.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The transmitter functions may work
up to 60 m (197 ft) away from the
vehicle.
Keep in mind that other conditions,
such as those previously stated, can
impact the performance of the
transmitter.
With Remote Start Shown
Q:Press to lock all doors.
The turn signal indicators may flash
and/or the horn may sound on the
second press to indicate locking.
See Vehicle Personalization 0139.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Keys, Doors, and Windows 31
If Unlocked Door Anti-Lockout is
enabled through vehicle
personalization and the driver door
is open when
Qis pressed, all
doors lock and the driver door will
immediately unlock. See Vehicle
Personalization 0139.
If the passenger door is open when
Qis pressed, all doors lock.
Pressing
Qmay also arm the alarm
system. See Vehicle Alarm
System 043.
K:Press to unlock the driver door
or all doors. See Vehicle
Personalization 0139.
The turn signal indicators may flash
to indicate unlocking. See Vehicle
Personalization 0139.
Pressing
Kwill disarm the alarm
system. See Vehicle Alarm
System 043.
Y:Press and hold to release the
trunk.
7: Press and release one time to
initiate vehicle locator. The exterior
lamps flash and the horn chirps
three times. Press and hold
7for at least
three seconds to sound the panic
alarm. The horn sounds and the
turn signals flash for about
30 seconds until
7is pressed again
or the vehicle is started.
/: If equipped, pressQand
release and then immediately press
and hold
/for at least
four seconds to start the engine
from outside the vehicle using the
RKE transmitter. See Remote
Vehicle Start 036.
If equipped with a keyed ignition,
the RKE transmitter buttons will not
operate when the key is in the
ignition.
Keyless Access Operation
Some vehicles have the Keyless
Access system that lets you lock
and unlock the doors and access
the trunk without removing the RKE
transmitter from your pocket, purse,
briefcase, etc. The RKE transmitter
must be within 1 m (3 ft) of the door
being unlocked. If the vehicle has
this feature, there will be a button on
the outside door handles. Keyless Access can be
programmed to unlock all doors on
the first unlock/lock button press
from the driver door. See
Vehicle
Personalization 0139.
Keyless Unlocking/Locking from
the Driver Door
When the doors are locked and the
RKE transmitter is within 1 m (3 ft)
of the driver door handle, pressing
the lock/unlock button on the driver
door handle will unlock the driver
door. If the lock/unlock button is
pressed again within five seconds,
all passenger doors will unlock. Pull
the door handle to unlatch the door.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Keys, Doors, and Windows 33
Keyless Trunk Opening
Press the touch pad on the trunk lid
to open the trunk if the RKE
transmitter is within 1 m (3 ft) of the
trunk.
Programming Keys or
Transmitters to the Vehicle
Only keys or RKE transmitters
programmed to the vehicle will work.
If a key or transmitter is lost or
stolen, a replacement can be
purchased and programmed through
your dealer. The vehicle can be
reprogrammed so that lost or stolen
keys or transmitters no longer work.
Any remaining keys or transmitters
will need to be reprogrammed. Each
vehicle can have up to eight keys or
transmitters matched to it.
Programming with Two
Recognized Keys (Key
Vehicles Only)
To program a new key:1. Insert the original, already programmed key in the ignition
and turn the key to ON/RUN. 2. Turn to LOCK/OFF, and
remove the key.
3. Quickly, within five seconds, insert the second original
already programmed key in the
ignition and turn to ON/RUN.
4. Turn to LOCK/OFF, and remove the key.
5. Insert the new key to be programmed and turn to ON/
RUN within five seconds.
The security light will turn off
once the key has been
programmed.
6. Repeat Steps 1–3 if additional keys are to be programmed.
If a key is lost or damaged, see your
dealer to have a new key made.
Programming without a
Recognized Key (Key
Vehicles Only)
Program a new key to the vehicle
when a recognized key is not
available. Canadian regulations
require that owners see their dealer. If two currently recognized keys are
not available, follow this procedure
to program the first key.
This procedure will take
approximately 30 minutes to
complete for the first key. The
vehicle must be off and all of the
keys you wish to program must be
with you.
1. Insert the new vehicle key into the ignition.
2. Turn to ON/RUN. The security light will come on.
3. Wait 10 minutes until the security light turns off.
4. Turn to LOCK/OFF.
5. Repeat Steps 2–4 two more times. After the third time, turn
to ON/RUN; the key is learned
and all previously known keys
will no longer work with the
vehicle.
Remaining keys can be learned by
following the procedure in
“Programming with a Recognized
Key (Key Vehicles Only).”

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Keys, Doors, and Windows 37
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System030.
Starting the Vehicle
To start the engine using the remote
start feature: 1. Aim the RKE transmitter at the vehicle.
2. Press and release
Q.
3. Immediately after completing Step 2, press and hold
/for at
least four seconds or until the
turn signal lamps flash. The
turn signal lamps flashing
confirms the request to remote
start the vehicle has been
received.
When the engine starts, the parking
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate
control system may come on. The engine will continue to run for
10 minutes. After 30 seconds,
repeat the steps if a 10-minute
extension is desired. Remote start
can be extended only once.
To drive the vehicle, turn the ignition
to ON/RUN for Key Access
vehicles, or press the brake pedal
and ENGINE START/STOP for
Keyless Access vehicles.
Extending Engine Run Time
The engine run time can also be
extended by another 10 minutes,
if during the first 10 minutes
Steps 1–3 are repeated while the
engine is still running. An extension
can be requested, 30 seconds after
starting. This provides a total of
20 minutes.
The remote start can only be
extended once.
When the remote start is extended,
the second 10-minute period is
added on to the first 10 minutes and
the engine will run for a total of
20 minutes.A maximum of two remote starts,
or a remote start with an extension,
is allowed between ignition cycles.
The vehicle's ignition must be
changed to ON/RUN/START and
then back to OFF before the remote
start procedure can be used again.
Canceling a Remote Start
To cancel a remote start, do one of
the following:
.
Aim the RKE transmitter at the
vehicle and press and hold/
until the parking lamps turn off.
. Turn on the hazard warning
flashers.
. Turn the vehicle on and then off.
Conditions in Which Remote Start
Will Not Work
The remote vehicle start feature will
not operate if:
. The key is in the ignition (Key
Access) or if the key is in the
vehicle (Keyless Access).
. The hood is not closed.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
40 Keys, Doors, and Windows
Power Door Locks
Q:Press to lock the doors.
K:Press to unlock the doors.
Delayed Locking
This feature is activated through
vehicle personalization. See Vehicle
Personalization 0139.
When delayed locking is active and
Qis pressed on the door lock
switch while the door is open, a
chime will sound three times. When all the doors are closed, the
doors will lock automatically after
five seconds. If a door is reopened
before five seconds have elapsed,
the five-second timer will reset once
all the doors are closed again.
Press
Qon the door lock switch
again or press
Qon the RKE
transmitter to override this feature
and lock the doors immediately.
Automatic Door Locks
The doors will lock automatically
when all doors are closed, the
ignition is on, and the vehicle is
shifted out of P (Park).
To unlock the doors:
. Press
Kon the power door lock
switch.
. Shift the transmission into
P (Park).
Automatic door locking cannot be
disabled. Automatic door unlocking
can be programmed. See Vehicle
Personalization 0139.
Lockout Protection
Key Access
If the key is in the ignition and the
power door lock switch is pressed
with the driver door open, all doors
will lock and only the driver door will
unlock.
Keyless Access
If equipped with Keyless Access,
when the vehicle is in ACC/
ACCESSORY or ON/RUN/START
and the power door lock switch is
pressed with the driver door open,
all doors will lock and only the driver
door will unlock.
If the vehicle is off and locking is
requested while a door is open,
when all doors are closed the
vehicle will check for RKE
transmitters inside. If an RKE
transmitter is detected and the
number of RKE transmitters has not
reduced, the driver door will unlock.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
44 Keys, Doors, and Windows
Disarming the System
To disarm the system, do one of the
following:
.Press
Kon the RKE transmitter.
. If the vehicle has Keyless
Access, unlock the vehicle using
the door handle lock/unlock
button with the RKE transmitter
within 1 m (3 ft) of the vehicle.
. Start the vehicle.
To avoid setting off the alarm by
accident:
. Lock the vehicle after all
occupants have left the vehicle
and all doors are closed.
. Always unlock a door with the
RKE transmitter.
Unlocking the driver door with the
key will not disarm the system or
turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed and the horn chirps
and the lights flash three times, an
alarm occurred previously while the
alarm system was armed.
If the alarm has been activated, a
message will appear on the DIC.
See Security Messages 0137.
Immobilizer
See Radio Frequency
Statement 0352.
Immobilizer Operation
(Key Access)
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the key is
removed from the ignition.
The system is automatically
disarmed when the vehicle is
started with the correct key. The key uses a transponder that matches an
immobilizer control unit in the
vehicle and automatically disarms
the system. Only the correct key
starts the vehicle. The vehicle may
not start if the key is damaged.
The security light in the instrument
cluster comes on if there is a
problem with arming or disarming
the theft-deterrent system.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged
or the light continues to stay on, try
another ignition key.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Keys, Doors, and Windows 45
If the engine still does not start with
the other key, the vehicle needs
service. If the vehicle does start, the
first key may be damaged. See your
dealer who can service the
theft-deterrent system and have a
new key made.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.
Immobilizer Operation
(Keyless Access)
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the transmitter
leaves the vehicle.
The immobilization system is
disarmed when the ignition button is
pressed and a valid transmitter is
found in the vehicle.
The security light in the instrument
cluster comes on when there is a
problem with arming or disarming
the theft-deterrent system.
The system has one or more
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start your
vehicle.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.
If the RKE transmitter appears to be
undamaged, try another transmitter.
Or, you may try placing the
transmitter in the transmitter pocketin the center console. See
“Starting
the Vehicle with a Low Transmitter
Battery or Wireless Interference”
under Remote Keyless Entry (RKE)
System Operation 030.
If the engine does not start with the
other transmitter or when the
transmitter is in the pocket in the
center console, your vehicle needs
service. See your dealer who can
service the theft-deterrent system
and have a new transmitter
programmed to the vehicle.
Do not leave the transmitter or
device that disarms or deactivates
the theft-deterrent system in the
vehicle.